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Specialized Retail and mCommerce Development

4.5
1 review

Based in Toronto, Reev is a specialized retail and mobile e-commerce development firm. We work with visionary brands willing to take new approaches, stand out from their competitors and take their business to another level.

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2018
Show all +
Toronto, Canada
headquarters

Portfolio

Key clients: 

Floraverve Natural Wellness, Etallic Technologies

Reviews

4.5
1 review
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iOS App Dev & UI for Natural Wellness Company

"The user-friendly platform will enable our customers to find the products that they need."

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4.5

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Sept. 2018 - Ongoing
Project summary: 

Reev is developing an iOS app for customers of a natural products company. The primary new feature is AR functionality to engage with products. They also lead the UI development.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Alex
CEO, Floraverve
 
Verified
The Review
Feedback summary: 

Still in beta, the app has received positive feedback from internal stakeholders. Reev accepts constructive input well, but also brings creative ideas of their own to the table. Their flexibility, responsiveness, and technical know-how justify the investment and make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m CEO of Floraverve. We sell essential oils and other products that are related to natural remedies, as well as devices like diffusers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Reev?

After we developed our website, we decided to provide a mobile application to make it easier for our customers to purchase our products. We also wanted to utilize the app to better communicate with our customers.

SOLUTION

What was the scope of their involvement?

Reev designed and developed the mobile app for us. First they researched our business to learn what we needed. Our first priority is iOS but we are planning an Android version next year. Then they sent us a draft of the prototype including different pages and features that they can provide. We made edits and comments, which they implemented in the beta version.

Next we asked to add additional features, which they are still working on. We asked them to implement AR in the iOS version so our customers can detect our essential oils bottles. It will also show the product's properties, remedies, and other information. We also asked them to provide a feature that lets customers select their desired essential oil in a separate package. They also did some work on our brand.

What is the team composition?

There’s a team of 4–5 people working on our project. We primarily work with a project manager, who also is responsible for UI. Our other main contact is the developer/designer.

How did you come to work with Reev?

One of my friends previously used them for a project. We had several meetings with them before starting the job. As soon as we asked them to start the work, they presented us with a timeline for the job.

What is the status of this engagement?

We started working together in September 2018 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Since it’s still in beta, we don't know if it will provide better communication with our customers. My colleagues that tested the beta version really liked it. The user-friendly platform will enable our customers to find the products that they need. The AR functionality is something that our competitors don't have. That kind of creative feature will help our company develop our business.

How did Reev perform from a project management standpoint?

Their team is very responsive. We communicate through email, phone, and some in-person meetings in our office. We’re completely satisfied with their services and ability to stick to the schedule.

What did you find most impressive about them?

Their team is flexible and innovative. Also, their prices are competitive with other firms.

Are there any areas they could improve?

When we ask them for a new functionality, they research and review various features. They come back to us with suggestions that they think are suitable solution to our needs. However, we’d prefer that they present us with all options and let us decide which one to implement.

Do you have any advice for potential customers?

Know what you are looking for and your targets. They will provide a map and prototype first so you can decide what approach is best for your business. The more you can tell them exactly what you’re looking for, the faster they can take action.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer