What evidence can you share that demonstrates the impact of the engagement?
Redvike is helping take us to the next level by transforming into a tech company. Technology is the future, so they've definitely been beneficial in that regard.
Our clients have given us positive feedback about the platform's look and feel. From a functionality standpoint, it works seamlessly. Most people who’ve seen it find it very user-friendly.
We had a few kinks here and there, but that's normal for most software builds. Redvike is always quick to work out and resolve any issues that come up.
How did Redvike perform from a project management standpoint?
Even though we're in two different continents, communicating with Redvike is super easy. It feels as comfortable as contacting a friend. We use iMessage and FaceTime calls through iPhone. From a project management and documentation standpoint, they made the entire process simple.
What did you find most impressive about them?
Redvike is always willing to try new things or experiment with something different. They take feedback very well and put effort into learning about our business. Whenever I proposed an idea, they laid out 10 potential pitfalls that could go wrong with the app. I appreciated their critical thinking process.
Are there any areas they could improve?
I encourage them to hire more teammates who could run a testing and debugging phase after software development. I know they're a growing company, so they couldn't have the same resources as a full-scale team.
Our app is so big that many things could go wrong. I found bugs after we launched that I wish they'd caught. Since I told them I'd be closely involved from the start, they might have been relying on me more than they would have on other clients. Having more testing resources would help them down the road.
Do you have any advice for potential customers?
Maintain regular communication and try to understand how the processes work from start to finish. The majority of an app project should focus on the wireframes and design. I learned a lot about what does into the design process. Once that's complete, the rest of the development and coding is easy. I recommend working with a company like Redvike that has a start-to-finish protocol.