What was the scope of their involvement?
R1: They’ve done both development and design tasks for our WordPress website. They incorporated the feel of the web site into the various menus, set up the style of various pages, redid the banners, and redid some of the stock photos we had on various pages. They also updated our bios and added ways for people to submit an RFP and subscribe to our newsletter. There were also landing pages that they did the nuts and bolts for, including crafting the call to action.
R2: We had something of a layout initially in CCH (tax, accounting, and audit software). They sort of used that as the template, with a different page for each of our services that we provide. I would also say that they changed a lot of the layout and the mapping of each of the web pages, though.
Finally, they’ve been providing consulting services as to how to maximize our clicks and walk the best path to get clients and potential clients to see our content. Part of this is finding the best layout.
R1: Another part is doing SEO and reviewing our Hotjar details to see what content people are viewing, where their mouse is hovering, and how long they’re staying on the page.
What is the team composition?
R1: We started with Micha (Owner, RedTree Web Design) primarily, but we’ve also been working with Michelle (Project Manager) more recently in the last 8-12 months.
How did you come to work with RedTree Web Design
R2: I went on Google and researched website developers in the Pittsburgh area, came up with four or five, and contacted them to get an idea as to what they do, the size of client they typically work with. They gave me a few examples of companies they’d worked with and I visited their websites to see what their look and feel was.
Then, we got pricing and all those detail from our discussions with Misha. She was very easy to work with from the get go and very personable. We decided overall that she was the best fit for our size and what we wanted.
What is the status of this engagement?
R1: We began in September 2016 and it's still ongoing.
How much have you invested with them?
R1: It's been about, $22,000–$23,000 at this point. We transitioned to a retainer model at the beginning of 2019 or the fourth quarter of 2018.