We are RedTag

Developing software is not just one of the things we do every day. It is our passion! We really like to see the result of our work when from power of intelligence, teamwork and a bit of luck we get really amazing products that help people in their work. Sometimes we feel like magicians that create something from nothing. It is definitely a great feeling.

Accepting new challenges is what makes our work interesting. We like complicated projects that can make brains melt. It is really a great feeling to finish something like that and show what you can do.

If you have an idea and need help with it’s implementation, please let us know. We will be happy to find you a team that will do this. We are ready to bring your projects to life. Come and visit us!

 
$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2013
Show all +
, Ukraine
headquarters
  • 106, Bohdana Khmel'nyts'koho street
    79057
    Ukraine

Portfolio

One Fit

Task:

ONEFIT is tech-enabled, on-demand, borderless personal wellness and fitness platform that focuses on personalized fitness management and is supported by a network of high-quality trainers. Make it possible to find a trainer that you like to hire in your area. View your history and pay for training. All trainers should be found according to their skills, location, and availability. Each uses

should have own profile where he and other ONEFIT trainers can trace progress and how to continue training. It should work all over the world.

Solution:

Created an online portal where trainers are registered and checked. Trainers can perform as entrepreneurs and define their own schedules and areas where they work. Customers are buying training packages and are able to request training at a location that they chose. Each trainer has his own profile which shows all his skills. Also was created administration panel to manage trainers and requested and passed training. For marketing purposes was developed coupon and voucher system.

Wehkamp

Task:

Transfer from old legacy Customer Service system to Salesforce with preserving and validation of all customer information. Build a comfortable console for agents to improve service.

Solution:

Service cloud implementation included: Salesforce Service Console for agents to increase their productivity, a Community portal for customers, Computer Telephony

Integration, mobile app and social media channels (Facebook, Twitter) for communication for For reducing a time that each client case spent waiting for a service agent response Omni- Channel was configured, this improves workload distribution. Crucial was preserving of old system information about customers and their orders, which were achieved via custom web service implementation. Implementation allowed to build a flexible business analytic tool based on Salesforce reports and Dashboards

Task:

Create an app for football clubs managers and coaches, which can work with Big Data and would help to compose football team more accurately based on player’s efficiency and cost.

Solution:

We developed nice-looking hybrid IOS mobile application, which operates with big amount of statistic data. It allows analyzing and predicting of development model of

players or clubs depends on different conditions. Application has many different possible settings for football modeling as well as graphs and visualizations for better analysis. Main visualizations were done with d3.js visualization. Application also has attached Google Analytics.

Task:

Sustainable Energy Cooperative Dommelstroom has build own hydropower plant. They required a tool to analyse it’s payback and transparent distribution of funds.

Solution:

A mobile application Dommelstroom, that analyzes productivity of small hydroelectric power plants. The app allows users to see the actual data received from the power plant on their mobile

devices. The hydroelectric plant sends data using IoT technology to the SAP HANA service, which stores data into the database and makes it available to use via the mobile application.

MoorInsight

Task:

The customer is a research company working in the field of IoT, Data Analysis and Machine Learning. It needs autonomous device with its own flexible software, that would allow to accurately collect the data, fully describing all influences which affect fenders in ports. Data should be collected from different sensors with GPS time synchronization. After processing, this data would allow to

improve fenders constructions, optimize their placing on the quay and develop a better way of mooring.

Solution:

A fully designed and produced device that works on autonomously. Our software and hardware engineers used a full power of our R&D lab to works on the device and the system that will collect all valuable data for the sensors for the analytics.

Reviews

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IT and Dev Support for Development Company

"RedTag’s communication was the sole reason the collaboration worked so well."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2018 - Jan. 2019
Project summary: 

RedTag provided staff augmentation for an e-commerce software developer. The team designed a backend architecture and worked alongside an internal team to build individual segments.

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Joe Mifsud
CTO, Affilio
 
Verified
The Review
Feedback summary: 

The team delivered high-quality development products that integrated without issue into existing software, meeting stakeholder praise. RedTag communicated well despite time zone differences and occasional language barriers. Their diligence and flexibility made the project run smoothly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the CTO of Affilio. We build software for the e-commerce market.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RedTag?

We had some aggressive development timelines, and we lacked enough manpower to achieve them. We needed more developers, so we decided to augment our team.

SOLUTION

What was the scope of their involvement?

We tasked RedTag with designing everything related to the backend architecture. We didn’t have much visual or UX design to do, but we had a lot of technical architecture of which RedTag built critical parts. They acted as a team while working in concert with our side as well. They would come back with the design, review a stack, and then build it.

What is the team composition?

The team scaled from one contractor to 5–6 at most. We asked for a senior developer to serve as a project manager, maintaining the team’s flow and serving as our main point of contact. We wanted a remote team for their speed, price, and flexibility, but we also wanted someone on the ground who we could rely on.  

How did you come to work with RedTag?

I was introduced to RedTag via a friend and former co-worker; they had worked with RedTag in the past and had a successful experience. We needed to scale the team quickly as we had a couple of projects come up. We started with one contractor to see how the whole process went.

How much have you invested in them?

We spent between $100,000—$150,000.

What is the status of this engagement?

We worked with them on this project from January 2018–January 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

This was my first time doing a project like this, and I was worried about the quality of work that a contracting team would provide. RedTag alleviated my concerns almost immediately. They took our project seriously, assembled a fantastic group of developers, and produced high-quality work without issue. Our clients consist of large companies with hundreds of millions of users. They have been very happy with our product’s reliability and ability to support their user load. Redtag’s work integrates seamlessly with ours, allowing us to ship quickly without our clients noticing a difference. That, to me, speaks volumes.

How did RedTag perform from a project management standpoint?

Our project lacked hard deadlines; we just wanted to get it done as quickly as we can and to stay in constant communication. We treated RedTag as an extension of the larger team almost as if they were full-time. Despite a nearly 12-hour time difference between us, accessibility was never an issue. They were always in touch, and we had regular meetings. They worked around our schedule and were so available and helpful. 

We used GitLab which has an issue management tracking system. We would discuss the project status weekly and then track future tasks and priorities. We communicated in real time on Slack.

What did you find most impressive about them?

RedTag’s communication was the sole reason the collaboration worked so well. I can’t stress enough how available and helpful they were throughout the whole process. They truly joined our team, and we built a shared culture with them which was really special.

Are there any areas they could improve?

Nothing immediately comes to mind.

Do you have any advice for potential customers?

The language barrier can sometimes cause issues. We at first wanted one developer on the ground who speaks English very well and who is very communicative. As we expanded the team, it became less feasible for everyone to speak English. It was hard from time to time, and we lacked processes to foster a close culture with a larger team. Clients should keep this in mind for future engagements.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    RedTag almost always met shorter term 1–2-week deadlines. When they didn’t get it done, there was always a clear reason why.
  • 5.0 Cost
    Value / within estimates
    For the value provided, we were very happy with RedTag’s work.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would work with RedTag again.

Implementation of Salesforce Components

"They were committed to the success of our project."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2018 - Feb. 2019
Project summary: 

RedTag did Salesforce implementation for a third-party web solution. They worked through Salesforce to design, develop, and integrate platform-specific components. Other services included data migration.

The Reviewer
 
11-50 Employees
 
Chicago, Illinois
Travis Bloomfield
Managing Partner & CEO, Provisio Partners
 
Verified
The Review
Feedback summary: 

The successful implementation of Salesforce software has improved efficiency and generated positive feedback from customers. Expect a communicative partner who’s dedicated to the success of the deliverables and the resultant satisfaction of external stakeholders.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the managing partner and CEO of Provisio Partners, an IT consulting firm focused on delivering solutions for nonprofit and public sector human services organizations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RedTag?

We needed Salesforce implementation for one of our human services clients.

What were your goals for this project?

We wanted to improve our client’s ability to deliver.

SOLUTION

How did you select this vendor?

We’d had previous experience with a partner on their end, and we felt their technical staff and leadership were a good fit for a long-term partnership.

Describe the project and the services they provided in detail.

They worked through Salesforce to design, develop, and deploy that platform’s Lightning Components. They also assisted with data migration.

What was the team composition?

We worked with a single point of contact, along with more than six development resources and some technical architects.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their work has resulted in more efficient delivery and has generated improved customer satisfaction.

How was project management arranged and how effective was it?

Our contact and coordination with all relevant team members have been outstanding.

What did you find most impressive about this company?

They were committed to the success of our project and the satisfaction of our client.

Are there any areas for improvement?

No, we’re very satisfied.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer