REDSTONE

BACKGROUND

Please describe your company and position.

I am the Owner of TOP PROSTIR

Describe what your company does in a single sentence.

Our company, TOP PROSTIR, offers a wide range of professional beauty services, including manicures, pedicures, express treatments, eyelash, eyebrow services, and more, ensuring our clients look and feel their best every day.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSTONE to accomplish?

• To create a new website following our rebranding efforts, ensuring a fresh and modern online presence that reflects our salon's image and values.
• To enhance the technical capabilities of our website to meet the latest standards, including implementing fast and secure online payment options, and providing a user-friendly interface for our customers.
• To implement an automated gift certificate generation system that seamlessly integrates with Apple Wallet, simplifying the process of issuing and redeeming gift certificates for our customers.

SOLUTION

How did you find REDSTONE?

Online Search

Why did you select REDSTONE over others?

• High ratings
• Close to my geographic location

How many teammates from REDSTONE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes the following:

1. Utilizing our existing infrastructure to host the website on DigitalOcean.
2. Development using a popular and actively supported framework for ease of future development and scalability.
3. Conceptualizing the overall design and user experience of the website.
4. Obtaining approval for all pages and Apple Wallet cards.
5. Implementing responsive web page layouts and PDF elements.
6. Developing the necessary backend functionality.
7. Conducting regression testing to ensure the website's stability and functionality.
8. Integrating additional services such as HelpCrunch, WooCommerce, SMTP, and Rank Math.
9. Implementing an automated system for generating gift certificates and processing payments.

Key deliverables include:

1. A fully functional website hosted on DigitalOcean.
2. A visually appealing and user-friendly design concept.
3. Approved pages and Apple Wallet cards.
4. Responsive web page layouts and PDF elements.
5. Backend functionality for automated gift certificate generation and payment processing.
6. Integration with HelpCrunch, WooCommerce, SMTP, and Rank Math.
7. Comprehensive regression testing to ensure a stable and reliable website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress and success are reflected in the analytics and user engagement metrics. From the initial days of website launch, we observed significant and active usage of the site by our clients through various channels such as browsing, form submissions, live chat interactions, and email correspondences.

1. Increased Website Traffic: We noticed a significant rise in website traffic, indicating an increase in user awareness and interest in our services. This can be measured by analyzing website sessions, page views, and unique visitors.
2. Higher Conversion Rates: The project's success can be gauged by improved conversion rates, such as an increase in the number of form submissions, inquiries, and requests received through the website. These metrics directly correlate with the effectiveness of the website in generating leads or customer engagement.
3. Enhanced User Engagement: The presence of active user interactions, including clicks, scrolls, and time spent on the website, demonstrates successful engagement and interest in the provided content and features. Tracking these metrics helps assess the site's ability to capture and retain user attention.
4. Positive Customer Feedback: Collecting and analyzing customer feedback, testimonials, or reviews provides qualitative evidence of a successful project. Positive feedback regarding the website's design, usability, and overall experience further confirms the project's progress and success.
5. Improved Communication Channels: The integration of live chat functionality and enhanced contact forms facilitated smooth and efficient communication with our clients. Increased usage of these channels and positive user feedback indicate successful implementation and improved customer satisfaction.

By monitoring and analyzing these measurable outcomes, we can confidently assess the progress and success of the project. The increase in website traffic, higher conversion rates, enhanced user engagement, positive customer feedback, and improved communication channels collectively demonstrate the project's effectiveness in achieving its goals and delivering a successful website experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Redstone demonstrated strong project management throughout the engagement, consistently delivering items on time and according to the agreed-upon schedule. They were highly responsive to our needs and were quick to address any additional or clarifying questions we had.

Their team displayed a proactive attitude, promptly resolving issues and providing clear timelines for any necessary adjustments or implementations. Their efficient and organized approach ensured effective communication and a smooth workflow, resulting in a successful project outcome.

What was your primary form of communication with REDSTONE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly stood out about Redstone was their exceptional ability to transform website development into a smooth and hassle-free experience. By working with a team of highly skilled professionals, we discovered that even if you have limited technical knowledge as a client, they have the expertise to comprehend your vision and address your specific needs effectively.

Their deep understanding of web development allowed us to place our trust in their guidance and expertise, resulting in a seamless collaboration and successful project outcome.

Are there any areas for improvement or something REDSTONE could have done differently?

We had a great experience with REDSTONE, and there's just one aspect that could be enhanced further. It would be fantastic if they could offer website development services that include content and text creation. Although we were responsible for providing basic content, having additional support from REDSTONE in this area would have made the process even smoother and resulted in a more comprehensive and cohesive final product.

BACKGROUND

Please describe your company and position.

I am the CMO of CHURRASCO

Describe what your company does in a single sentence.

CHURRASCO, the Company, that actively developing a chain of restaurants in Lviv, Ukraine. Nowadays there are 4 restaurants and a hotel, as well as a chain of cafes/coffee-shops).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSTONE to accomplish?

• E-Commerce Development for Tea&Coffee Shop

SOLUTION

How did you find REDSTONE?

• Referral
• Other

Why did you select REDSTONE over others?

• High ratings
• Pricing fits our budget
• Good value for cost
• Company values aligned

How many teammates from REDSTONE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

REDSTONE was hired by a restaurant chain to develop e-commerce site for a coffee shop. They were in charge of designing the site's pages and implementing new management features, modules, automated CRM, and more. The deliverable process was pretty flexible, we have designed all tabs and iterations in Figma. 

All these tabs have been discussed during the weekly meetings. Each week, the project manager Mykhailo sent us reports and invitations to discuss working sprints. The work was clearly structured and organized. After the work on the design part was completed, we began to work more actively directly with the programming team to identify bugs of the front and back design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The result of our cooperation is a well-structured and functional e-shop with a large capacity of customers, which is scheduled to launch in July 2023.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication tools that we have been using were weekly meetings via Zoom and working group in the Telegram. It was really comfortable and easy to communicate with Mykhailo as a project manager who has been always in touch with the client, very quickly delivering all the tasks regarding the projects to their Dev-ops team, supported very quick reaction of all the requests from our side.

What was your primary form of communication with REDSTONE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The strength of the team were the constant support and operational feedback they provided. All requests were processed quickly and when a difficult situation arose (illness or absence of any of the participants) - they tried to solve it instantly.

Are there any areas for improvement or something REDSTONE could have done differently?

We were very satisfied with REDSTONE, and we will be glad to work with them in the future.

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of UAM Power

Describe what your company does in a single sentence.

UAM Power is a dynamic and innovative, self-funded, minority-owned international energy agency and energy project developer with a global presence spanning across the United States, Europe, and Africa.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSTONE to accomplish?

• Hi-Tech Website Development

SOLUTION

How did you find REDSTONE?

Online Search

Why did you select REDSTONE over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from REDSTONE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are extremely satisfied with our collaboration with the REDSTONE team in developing our website. From our project manager to the designers and developers, everyone has been exceptional. The request we had was quite challenging, considering our niche in the energy and solar panel industry, which can be quite complex. Moreover, the website itself required a high-tech design with animations and intricate details. 

However, the Redstone team handled it splendidly, leaving no wish unfulfilled. They never once claimed that something was beyond their capabilities or knowledge. All our requirements were met with utmost precision, and changes were implemented promptly. Working with this team has been an absolute pleasure, and we have already planned at least one more project with them. We highly recommend them for any collaboration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We have received an excellent website that perfectly showcases our company and services. Using the website is a great pleasure as it is user-friendly, yet highly aesthetic and well-thought-out.

What was your primary form of communication with REDSTONE?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

However, the Redstone team handled it splendidly, leaving no wish unfulfilled. They never once claimed that something was beyond their capabilities or knowledge. All our requirements were met with utmost precision, and changes were implemented promptly.

What did you find most impressive or unique about this company?

The team is highly responsible. They deliver everything on time without any delays. Moreover, they are very flexible and accommodating to your wishes. The team is cohesive, and we have had no issues working with them.

Are there any areas for improvement or something REDSTONE could have done differently?

They never once claimed that something was beyond their capabilities or knowledge.

BACKGROUND

Please describe your company and position.

I am the Production Director of provid

Describe what your company does in a single sentence.

We create a full cycle of creative solutions for brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire REDSTONE to accomplish?

• Website development
• Reliable partner with a high level of competence
• Fast and high-quality task completion

SOLUTION

How did you find REDSTONE?

• Online Search
• Clutch Site

Why did you select REDSTONE over others?

• Close to my geographic location
• Pricing fits our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of work: to develop a website that will provide the user with the content of psychological support centers and another useful materials on this topic. Key deliverables: successful launch of the website on time and in good quality. But what I would like to note separately: fast inclusion in the work on the project and fast production as a whole. And of course, the absence of any, even the slightest, misunderstandings in the process of work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We get full functionality scope that was planned
• We get full scope on time
• Good quality of the final product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communications were in a format convenient for both of us. We have always received quick responses to our questions. Everything was done exactly on time.

What was your primary form of communication with REDSTONE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They quickly got to work. They worked to a tight deadline and got everything done on time.

Are there any areas for improvement or something REDSTONE could have done differently?

Just keep doing your job well.

BACKGROUND

Please describe your company and your position there.

I'm the co-owner of Carpathian Mint company, we made high quality collector coins.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire REDSTONE, and what were your goals?

We have created a new brand from two old brands, and this new website serves to show the world our work and our future projects, to get closer to our B2B clients and to communicate with the B2C public.

SOLUTION

How did you select this vendor and what were the deciding factors?

Other companies in our market have previously chosen REDSTONE, with a very good result, so we have thought about contacting them directly to have them do an exceptional job for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have had an initial meeting in which we have set time and output targets, with a timetable for each step. From here we have communicated by Whatsapp without any problem to be able to follow up and finalise the website.

How many people from the vendor's team worked with you, and what were their positions?

The three co-owners of our company have worked in this project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We cannot compare with the previous website because there is no previous website, we are a well-known company and we have our B2B customer base, which does not depend on our website traffic, so we do not make these measurements.

Describe their project management style, including communication tools and timeliness.

Two co-owners have worked every week on the development of this website together with the REDSTONE team.

What did you find most impressive or unique about this company?

The ease of working, the communication and the speed with which REDSTONE understood our needs. In addition, their flexibility allowed us to modify some decisions in real-time, in the middle of the project.

Are there any areas for improvement or something they could have done differently?

Not.

BACKGROUND

Please describe your company and your position there.

Director of data & analytics company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire REDSTONE, and what were your goals?

Web development, UI, WordPress, and JS development on highly specific and animated website.

SOLUTION

How did you select this vendor and what were the deciding factors?

Shortlisted around 25 developers in several countries based on portfolio. This vendor was one of our early favourites, and was then selected for quality of portfolio work, and extremely competitive pricing.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Large consulting website, with case studies, insights, resources, landing pages, service pages, industries and more, with the ability to be easily managed internally. Design needed to be modern, simplistic, and impressive with fast load times, and animated scrolling. Brief provided was around 15 pages.

How many people from the vendor's team worked with you, and what were their positions?

Project manager, design and development team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the end product, it performs really well and achieved the goal of the brief perfectly!

Describe their project management style, including communication tools and timeliness.

The team were very good to work with. Having a background in digital and website design myself, I probably was not the easiest client. But Redstone were accommodating and took all my comments, requests and changes onboard. The outcome was exactly what we asked for.

What did you find most impressive or unique about this company?

Their ability to adapt to demand and process change and provide solutions was outstanding!

Are there any areas for improvement or something they could have done differently?

They handled the project extremely well and we will be working with Redstone on all our web projects in the future. Highly reccomended!

BACKGROUND

Please describe your company and your position there.

PRANA Marketing Department, PR-manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire REDSTONE, and what were your goals?

The aim of the project was to develop a functional and modern web page according to the corporate standards of PRANA.

SOLUTION

How did you select this vendor and what were the deciding factors?

When choosing a contractor to perform, we took into account several important points: the company's reputation, the presence of positive feedback from real customers, the timing of the task and the professionalism of the company that will work on our order.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The development and launch of the company's new website was divided into several stages.

How many people from the vendor's team worked with you, and what were their positions?

In the process, we often communicated with performers, made changes and additions. The team tried to agree on the details and consider all our wishes. In the process of working, we received some valuable tips that helped us improve the functionality and visual component of the new page.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This is exactly the case when the end result is fully met by expectations. Therefore, we plan to continue working with the Redstone professional team.

Describe their project management style, including communication tools and timeliness.

The team really worked for a good result and strictly adhered to the deadlines at each stage of the project.

What did you find most impressive or unique about this company?

We were surprised by the high level of preparation, initiative, and creativity of the team that worked on our order.

Are there any areas for improvement or something they could have done differently?

The result of the cooperation was a new, modern and easy-to-use web site. Therefore, we are completely satisfied with their work!

BACKGROUND

Please describe your company and your position there.

Cosmos.in is an architectural company which creates cosmos places around the world. I`m a Marketing Manager in Cosmos.in.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire REDSTONE, and what were your goals?

We developed and redesigned our website every year. And finally we decided to create a new, user-friendly site.

SOLUTION

How did you select this vendor and what were the deciding factors?

I chose REDSTONE as they came highly recommended from my previous boss who is a marketer. REDSTONE by far was the most experienced and economical company to deal with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, REDSTONE team mapped out the features for our site. Then they created prototypes and designed the UX. Once a design was selected and approved, they moved on to the development phase. Their team installed WordPress and created a custom theme that resonated with the design. In the final phase, they deployed the design and our website is now live.

How many people from the vendor's team worked with you, and what were their positions?

I dealt with the a project manager, who was my point of contact, who dealt with me and my CEO. The project manager ran her team to complete the tasks and timelines.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website’s UI/UX is truly appealing and exactly how we wanted. Their team worked hard on the design and adhered to the guidelines we had provided. They are good people who are dedicated and can go an extra mile if required.

Describe their project management style, including communication tools and timeliness.

They had a great project management process as well, made me comfortable throughout the process.

What did you find most impressive or unique about this company?

Their managers and developers were magnificent — they produced high-quality work.

Are there any areas for improvement or something they could have done differently?

I can't think of any areas where they need improvement, everything they did was great.

BACKGROUND

Please describe your company and your position there.

ELECTRON-T / Marketing Specialist

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire REDSTONE, and what were your goals?

The key goal of our collaboration with Redstone was to develop a site for a construction company that would stand out from the crowd of other sites of our competitors in our region.

SOLUTION

How did you select this vendor and what were the deciding factors?

When choosing a potential contractor, we paid attention to a few key points. The issue of the company's reputation, its reliability and project implementation time was extremely important for us. It was also important to us that the company had a successful experience in the implementation of all kinds of projects, the development of online stores with available filters and advanced functionality. Redstone has fully and completely met our requirements for these criteria.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our site was developed on CMS WordPress + WooCommerce. It should be noted that this technology was advised to us by experts from Redstone, and we recognize that their advice was correct.

The whole project was divided into several stages, during which we, as customers, were involved in various discussions and meetings. The project was developed according to the agreed terms.

How many people from the vendor's team worked with you, and what were their positions?

During project development, our PM was in constant contact with us. Through our project manager, or communicated with developers who were involved in our project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All our expectations clearly coincided with the final result. We are satisfied with the work that this company has done for us. Also, it will be marked that we are pleased to work with them, and the clear fact of this is that Redstone is now our technical contractor for the maintenance of our official website.

Describe their project management style, including communication tools and timeliness.

Redstone has proposed a clear timetable for project development and a work schedule. During the development, we organized conference calls several times to clarify the point issues. Such calls have shown us that Redstone is worried about the outcome and is trying to do its best. As a result, everything turned out exactly as we wanted!

What did you find most impressive or unique about this company?

We are impressed by the high level of communication and organizational skills of the team, and their focus on results!

Are there any areas for improvement or something they could have done differently?

We can't see any flaws in the work of these guys. Even now, when the active phase of the project has been completed and we are in contact with them only as part of technical support, we are very pleased to work with them!

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire REDSTONE, and what were your goals?

We carefully and prudently chose a contractor to develop an image and aesthetic site for our clinic. Redstone was selected by us from more than 10 companies with whom we considered when choosing a contractor.

SOLUTION

How did you select this vendor and what were the deciding factors?

The key advantage of Redstone, when we chose a contractor to develop the site, for us was their portfolio of implemented projects. They have extensive expertise in our field. We were also very impressed by their approach to communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The net development and launch time of the site lasted less than 2 months. The process of approving the development stages is clear and fast. We relied on the expertise of the contractor's company, and made sure of our successful choice and expectations.

How many people from the vendor's team worked with you, and what were their positions?

Negotiations on the conclusion of the agreement and all the intricacies of cooperation, we discussed with the KAM whose name is Yaroslav. After the official signing of the contract, at the time of the start of work we were assigned by the contractor's company PM named Bogdan who continued to communicate with us during project development and until the official launch of the site.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The result we've received fully met our expectations!

Describe their project management style, including communication tools and timeliness.

We worked in the format of flexible project management. We used Messenger as a channel for fast online communication. We also made regular video calls to better understand each other. In general, these guys can offer any format of communication.

What did you find most impressive or unique about this company?

We were very impressed by the approach to the tasks, a clear and transparent framework for the implementation of stages and tasks. Also their expertise and ability to convey their opinion and argue it.

Are there any areas for improvement or something they could have done differently?

We have nothing to complain about in cooperation with them. We would like to have more companies like Redstone!