Design must humanise technology

Redd is an experience design agency based in Bangalore, India. We focus on user experience design and include all the ancillary services required to bring a project to life, including but not limited to service design, market research, user testing, graphic design, motion design, iconography, illustration and copywriting. 

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2015
Show all +
Bangalore, India
headquarters
  • 3289, 8th Cross, 12th Main, HAL IInd Stage, Indiranagar
    Bangalore 560038
    India
other locations

Portfolio

Key clients: 

A few of our clients include, CloudNine Hospitals, FIS Payment Systems, Infosys, Larsen and Toubro Infotech, Urban Ladder, Lacoste, Lenskart.com, BlueStone.com, Asian Paints, Aza Fashions, OAT Systems (Checkpoint), Indifi.com, UE Life Sciences and others.

Reviews

Sort by

Branding & WordPress Web Design For Environmental Company

“We’ve received a lot of value for the money spent.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
3.5
The Project
 
Less than $10,000
 
Aug. 2017
Project summary: 

Redd Experience Design Pvt. Ltd. developed a WordPress website and designed branding materials. They engaged a collaborative ideation process to distill an organization’s values into an accessible brand.

The Reviewer
 
1 - 10 Employees
 
Bangalore, India
CEO, Nonprofit
 
Verified
The Review
Feedback summary: 

Redd Experience Design Pvt. Ltd. produced high-quality deliverables that communicate an engaging brand identity. While the initial website lacked a cohesive design, internal stakeholders are generally impressed with the work. Executive-level engagement facilitates a communicative experience.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a nonprofit organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Redd Experience Design Pvt. Ltd.?

We needed a design agency to develop branding materials and build our website.

SOLUTION

What was the scope of their involvement?

Redd Experience Design Pvt. Ltd. built our website using WordPress and were integral to the creation of our brand. The project began with an introductory meeting where we talked them through our organization’s values and contributions to the environment. They conducted an exercise where we listed the top 10 words that come to mind when we think about the company. We then arranged them in order of priority. After getting our whole team to participate in that exercise, we had another conversation with them regarding the structure of the site and the content that would appear on it. Once that was agreed on, they used the information gathered during our meetings to inform their design decisions. They delivered the branding materials first, then built out the website.

What is the team composition?

We worked with their CEO and two designers.

How did you come to work with Redd Experience Design Pvt. Ltd.?

Their CEO is a known colleague of ours. We looked at some of their previous work and were impressed by it. Hiring them was an easy decision.

How much have you invested with them?

We spent 100,000 Indian rupee (approximately $1,400 USD).

What is the status of this engagement?

The project took place during August 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our internal stakeholders appreciate both the marketing materials and the new website. Redd Experience Design Pvt. Ltd. provided deliverables that accurately communicate who we are as a company. They created professional branding designs that are consistent across all platforms.

How did Redd Experience Design Pvt. Ltd. perform from a project management standpoint?

We attended two face-to-face meetings to get the project started properly. Then, we held a web conference where they presented us with branding options. After that, we primarily interacted via email. They communicated relevant information and delivered everything within the agreed upon timeline.

What did you find most impressive about them?

They listened to our presentations and got a good sense of who we are as a company. The branding options they delivered encapsulate what we do.

Are there any areas they could improve?

They initially provided a website that had little to do with the brand they built for us. Therefore, I’d like to see their web design skills improve.

Do you have any advice for potential customers?

Clarify the website design in advance and leave room in the project timeline to rework deliverables as needed.

4.0
Overall Score We’re happy with the quality of service they provide.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    They communicated clearly and delivered on time.
  • 4.0 Cost
    Value / within estimates
    We’ve received a lot of value for the money spent.
  • 4.0 Quality
    Service & deliverables
    They produced excellent deliverables.
  • 3.5 NPS
    Willing to refer
    The web design was slightly disappointing.

Website Redesign for Dermatology & Cosmetology Clinic

"Their out-of-the-box ideas are noteworthy."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - June 2018
Project summary: 

Redd handled a website redesign with the main goal of improving its UI/UX. They led the whole process, providing ways to turn the existing ideas into reality.

The Reviewer
 
11-50 Employees
 
Bengaluru, India
Sri Srinivas Prathipati
Director, Radiance Medispas
 
Verified
The Review
Feedback summary: 

Despite struggling to understand each other at the beginning of the collaboration, their helpful and friendly team delivered an impressive UX as well as attractive designs.

BACKGROUND

Please describe your company and your position there.

I’m the director at Radiance Medispas, a dermatology and cosmetology clinic in Bangalore. We have a combination of excellent doctors with state of art technology to cater to the unique needs of our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redd Experience Design Pvt. Ltd.?

We approached Redd to redesign our website.

SOLUTION

How did you select this vendor?

I’ve followed Redd's works over the last few years and loved every project’s outcome. It was a no-brainer to select them.

Describe the project in detail.

Redd worked to make our UI/UX better. The main concern was that we only had a clear concept in mind but not a design. That’s where Redd's team worked wonders by showing us a path to take.

What was the team composition?

One of their UX developers was our point of contact, but over the course of time, another team member joined in.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new design and UX are amazing, though we don’t have user feedback as it’s too early to comment on it.

How effective was the workflow between your team and theirs?

As with every project, there are initial hiccups when trying to form an understanding between teams, however, the people at Redd's have been very accommodating.

What did you find most impressive about this company?

Their out-of-the-box ideas are noteworthy.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UI/UX Design for Enterprise Automation Platform

"I appreciate the effort they made to understand the domain we work in."

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Ongoing
Project summary: 

Redd Experience Design Pvt. Ltd. provided UI/UX design for an Android application that tracks and sets workers' tasks.

The Reviewer
 
1-10 Employees
 
Bangalore, India
Ramshreyas Rao
CEO, Mygram Connect Private Limited
 
Verified
The Review
Feedback summary: 

Effectively managing the workflow and project more widely, the team ensured there was smooth and open communication at all times. Their design was well received by its users and the Redd team worked hard to make sure it met the industry's needs.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Mygram Connect, an enterprise process automation platform with a focus on blue-collar workers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Redd Experience Design Pvt. Ltd.?

They designed the UI/UX for Control Room, our flagship monitoring and evaluation product.

What were your goals for this project?

In our experience, blue-collar workers can require a lot of help from the UX of an app, in terms of cognitive ease and the path of least resistance in terms of adoption.

SOLUTION

How did you select this vendor?

It was based on their portfolio.

Describe the project in detail.

The product is a task reporting tool that is used to track and measure implementation efficiency. It's an Android app through which the worker records the completion of tasks and then receives the next available task.

What was the team composition?

There was a lead designer and two UX designers. The team lead took the brief from us and delegated to the others.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The UX has been well received by the client in the ongoing adoption of the product.

How effective was the workflow between your team and theirs?

It was extremely effective. The communication was open and unfiltered, with a lot of freedom to express dissent and debate from both sides.

What did you find most impressive about this company?

I appreciate the effort they made to understand the domain we work in, beyond the generic requirements of UI design.

Are there any areas for improvement?

There's nothing specific that I can think of.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer