Red Rocket Software

BACKGROUND

Please describe your company and position.

I am a Real Estate Agent of Katrin Sydorenko

Describe what your company does in a single sentence.

Real estate agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Rocket Software to accomplish?

• We hired Red Rocket for the complete design and development of our real estate website. Our goal was to create a platform that not only looked visually appealing but also provided a seamless user experience, allowing clients to easily browse property listings, schedule viewings, and access important information.

SOLUTION

How did you find Red Rocket Software?

Referral

Why did you select Red Rocket Software over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Red Rocket Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Red Rocket handled every aspect of the project, starting with a thorough market analysis and user experience research. The team designed custom page layouts, ensuring the site aligns with our brand’s identity, which focuses on luxury, elegance, and functionality. They provided a mobile-responsive design, fast-loading pages, and ongoing support for updates and refinements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website effectively showcases our real estate offerings in a visually stunning and highly functional manner. It has improved user engagement, with more visitors exploring property listings and scheduling viewings. Overall, the new website has significantly elevated our online presence and positioned us as a premier real estate firm.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Red Rocket’s project management was outstanding. They maintained clear communication throughout the development process, regularly updating us on progress and addressing any questions promptly. Their ability to meet deadlines while maintaining high-quality work was impressive. Any modifications or refinements we requested were implemented efficiently, ensuring that the final product met our expectations in every aspect. The team’s proactive approach and attention to detail made the entire process smooth and stress-free.

What was your primary form of communication with Red Rocket Software?

Virtual Meeting

What did you find most impressive or unique about this company?

Red Rocket’s commitment to excellence and innovation truly stood out. They didn’t just build a website — they crafted an exceptional digital experience tailored to our industry’s unique needs. We highly recommend their services to anyone looking for a top-tier real estate website.

Are there any areas for improvement or something Red Rocket Software could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Manager of Duck.design

Describe what your company does in a single sentence.

Duck. Design provides high-quality, subscription-based design services, including graphic design, UI/UX, web design, motion graphics, and no-code development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Rocket Software to accomplish?

• We asked them to develop production management software, and Red Rocket did exactly what we needed. Every detail we discussed at the start of the project was carefully considered and implemented. Their team showed interest and understanding of what we wanted, making sure the development process was smooth and efficient for everyone involved.

SOLUTION

How did you find Red Rocket Software?

Online Search

Why did you select Red Rocket Software over others?

• High ratings
• Pricing fit our budget

How many teammates from Red Rocket Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The design team did outstanding work in creating an intuitive and visually appealing interface, and the entire collaboration was professional, well-organized, and enjoyable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The final product is already making a positive impact on our operations, streamlining our processes and increasing efficiency. We truly appreciate Red Rocket's dedication and expertise and would highly recommend them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Red Rocket's project management was efficient and well-organized. They consistently delivered items on time, keeping us updated throughout the process. Their team was responsive to our needs, quickly addressing any changes or adjustments and offering solutions when necessary. Overall, a smooth and professional experience.

What was your primary form of communication with Red Rocket Software?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about Red Rocket was their attention to detail and proactive communication. They took the time to truly understand our goals and provided tailored solutions, making sure every aspect of the project aligned with our vision. Their ability to stay ahead of potential challenges and keep things moving forward was impressive.

Are there any areas for improvement or something Red Rocket Software could have done differently?

While Red Rocket Software delivered excellent results, there was room for improvement in their initial onboarding process. 

BACKGROUND

Please describe your company and position.

I am the executive of Optima Partner

Describe what your company does in a single sentence.

We go beyond the usual «partnership», we offer a range of solutions for your mobility, including rental car with buyback, fleet investment, own car service, and the highest level of customer support.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Rocket Software to accomplish?

• Design, Develop, Maintain our Website
• Create ERP system for our business

SOLUTION

How did you find Red Rocket Software?

Referral

Why did you select Red Rocket Software over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Red Rocket Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our website needed a makeover – from structure to appearance. RedRocket team shared their vision and suggestions about the changes in our website. We ended up changing the structure and making the design more stylish. Customers can now easily navigate the site to find the service they need, whether it's connecting with taxi companies, scheduling a car service, or browsing through our car rental options. 
We've seen an increase in website traffic and user engagement, which led to a rise in bookings and overall revenue. ERP system is still under development, but we are already excited about business optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customers can now easily navigate the site to find the service they need, whether it's connecting with taxi companies, scheduling a car service, or browsing through our car rental options.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management was at a high level.

What was your primary form of communication with Red Rocket Software?

Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their focus on user experience. They prioritized making it easy for customers to find what they need. Also, communication was smooth and transparent. The developers were responsive to our feedback and suggestions, ensuring the final product aligned with our vision.

Are there any areas for improvement or something Red Rocket Software could have done differently?

Can't say.

BACKGROUND

Please describe your company and position.

I am the COO & Co-founder of Grenade Castle

Describe what your company does in a single sentence.

Unleashing creativity worldwide, we are a dynamic full-service studio creating websites, brands, digital products, and captivating visuals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Rocket Software to accomplish?

• We were looking for a dependable source to help us create and develop multiple solutions tailored to our client's demands.

SOLUTION

How did you find Red Rocket Software?

Conference

Why did you select Red Rocket Software over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Red Rocket Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've worked on a web application for an ESG startup throughout the first project. We've used React JS as a programming technology, and Figma as a design tool. We've communicated via Slack throughout the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our collaboration with the Red Rocket team was truly a delightful experience. Their dedication to delivering top-notch code and their unwavering commitment to transparent communication were instrumental in our project's success. Thanks to their tireless efforts and open lines of communication, we've remained on course and successfully achieved our project's objectives. It was a pleasure working with such a skilled and cooperative team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We kept in close contact with the team by utilizing Slack and Freelo, which proved to be a useful platform for discussing and managing technical tasks and difficulties.

What was your primary form of communication with Red Rocket Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the quick onboarding of candidates and pleasantly surprised by their transparent, flexible negotiation approach, which led to mutually beneficial agreements for all.

Are there any areas for improvement or something  Red Rocket Software could have done differently?

The first React dev they've assigned to our project was not performing as well as expected, but thanks to their swift communication and hands-on management style, they've managed to keep the developer in line and later replaced them with a more suitable long-term asset.

BACKGROUND

Please describe your company and position.

I am the COO of ITSyndicate OU

Describe what your company does in a single sentence.

We provide DevOps as a service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Rocket Software to accomplish?

• We’re building our internal product, which required improvements and optimizations to the front-end side.
• We also had a great idea of introducing a totally new income stream for our startup, unlocking future fundraising potential.
• We dealt with freelancers and hired in-house developers in the past, which didn’t appear to be as effective and experienced as we thought. Thus we were looking for a vendor that could listen to us, explore our vision, suggest a solution, and do a complete build with quality guarantees.

SOLUTION

How did you find Red Rocket Software?

Other

Why did you select Red Rocket Software over others?

• Close to my geographic location
• Other

What was the size of Red Rocket Software’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a couple of calls first, where Red Rocket involved the SCRUM master, Principal Engineer, and CTO to discuss the plan, establish the focus and agree on the ‘definition of done’. After several Discovery sessions, they created an SRS for the app, outlining the main functions, some Lo-Fi wireframes, integration specifics, and risks/assumptions.

We decided to use Go and React to create a web service that will receive large amounts of data, process it via AI integration, and share it back to our custom-made backend. We employed Agile and Scrum methodologies by conducting weekly sprints. In addition, the team utilized Slack for daily progress updates. We appreciated Red Rocket's decentralized approach and always open dialogue, which set them apart from other vendors. Their expertise and commitment to the project were commendable.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We’ve deployed a decent PoC and run data and AI modeling tests to improve the feedback.
• We plan to continue working with Red Rocket, document everything and scale it further!
• We enjoyed the team's mindset and values, which affected our strategic planning. This is a start of an incredible and long journey!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used Slack for daily communication, GitHub for code storage, and Asana for task management. Daily standups facilitated direct interaction between our team members and enhanced efficiency and focus. The balance between standups and Slack updates ensured complete visibility into the team's activities. We felt they were always on the same page and knew what and why to do. Including “a bigger business picture”.

What was your primary form of communication with Red Rocket Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It was a great combination of easy-going, passionate, and experienced people. The freelancers and agencies we previously collaborated with now seemed just irrational to work with from now. They took responsibility for decisions from their knowledge area and openly expressed ideas to improve the rest of the product. I highly recommend them to anyone seeking both professional and friendly working experience.

Are there any areas for improvement or something Red Rocket Software could have done differently?

There’s none I could say at this moment. We feel that they greatly improved our technology and contributed to scaling the business overall. There were some team miscommunications and gaps in coordination in the early stages of knowledge transfer, but this was addressed by adding a SCRUM master from the Red Rocket end. Everything has been great since then!

BACKGROUND

Please describe your company and position.

I am the CEO of QIT Software

Describe what your company does in a single sentence.

QIT Software is a Team Augmentation company, that extends or builds from scratch great top-performing teams for startups and SMBs with top-notch tech talent that fits specific industry and technology needs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Red Rocket Software to accomplish?

• We got a request from one of our old clients who wanted to build a prototype to pitch his investors with the web3 idea he had in mind.
• Since the budget was limited, we decided to explore various engagement options, but Red Rocket, who proposed a cost-based approach for this project, stood out the most.
• We decided to focus on the most critical deliverables to show our investors and leave the extra stuff for the future.
• The goal was to spin up a backend service with an API and a minimalistic native mobile application with some good and selling animations.

SOLUTION

How did you find Red Rocket Software?

Referral

Why did you select Red Rocket Software over others?

Pricing first our budget, Good value for cost, Referred to me

What was the size of Red Rocket Software’s team?

2-5 Employees

What was your primary form of communication with Red Rocket Software?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We kicked off the process with several workshops between the SCRUM master and development to establish the focus and scope to be done. Based on the chats, we created a small SRS for the app, outlining main functions, wireframes & expected requirements. We were working with Red Rocket via weekly sprints, and the team provided their updates through text in Slack every day. We loved how decentralized they are and how open they’re to communicating with not only each other but also us. We previously worked with various vendors, but we were delighted by how Red Rocket treats the work - they know what they do!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We enjoyed working with the Red Rocket team! Everything was delivered on time, and the team was very supportive and curious about the business, and not only the tech side of things. They continue to prove to be a reliable partner, and I will have more clients to forward to them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project, we utilized Slack to maintain communication and use Trello for technical task management. We also had daily standups with our team, and they were happy to contact my team members directly if they needed something. Thanks to standups and Slack updates - we always knew what the team was doing, and there we had no doubts and saw no inconsistencies in their work.

What did you find most impressive or unique about this company?

It’s fun to work with such easy-going people, who are passionate about what they do. The value/cost ratio value was very high compared to other companies and freelancers. I love that people are not afraid to take responsibility and express their ideas.

Are there any areas for improvement or something Red Rocket Software could have done differently?

Nobody’s perfect, but it’s all about the feeling you get after the work is done. I felt great, everything was qualitative as promised, and I liked the team I worked with.

BACKGROUND

Please describe your company and your position there.

Polymath Research, Inc (PRI) is a Canadian financial services startup, looking to improve private market fundraising and deal making using a security-token based blockchain called Polymesh.

I am the Senior Product Manager at the company, and I am responsible for the product vision, roadmap, delivery, and evaluation of our overall product success.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Red Rocket Software?

We hired Red Rocket to augment our current in-house team working on our Polymath Capital Platform. We had a solid business plan, but wanted to accelerate the time to market of our product in order to provide services to clients that had expressed interest in our services. \

SOLUTION

How did you select this agency and what were the deciding factors?

Red Rocket had a track record of success, and offered quick onboarding solutions that let our team continue to focus on building and designing the product, rather than look for new talent. Red Rocket provided not only engineering resources, but also design resources that enabled us to quickly scale up our team painlessly.

Describe the project in detail and walk through the stages of the project.

The Polymath Capital Platform is a fundraising platform targeted towards private market deal makers in Canada and the United States. We had already done the market research and product design up front, and needed additional engineering and design resources to accelerate the product delivery cycles of the team.

We onboarded Red Rocket to help drive tasks as part of our product delivery on a sprint by sprint basis.

Describe the recruitment process in detail.

The recruitment process was easy. We already had a connection with Red Rocket, so they were able to send over a number of resumes for their top talent. Our team had the opportunity to review those resumes, and chat with them as well to make sure they fit the team from a cultural perspective.

Once we knew what/who we wanted, we were able to onboard them onto our existing internal systems (Slack, JIRA, etc.) in a matter of days - significantly reducing our onboarding overheard.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Shortly after joining, the Red Rocket team was able to significantly enhance our delivery times by tackling critical bugs that were slowing us down. As a result, we were able to quickly delivery an MVP shortly after.

How effective was the workflow between your team and theirs?

The workflow has been easy, mostly due to our direct integration with our existing tools. We didn't need to install our procure any additional tools to onboard them. Red Rocket integrated with our existing workflows, so that we didn't need to waste time.

What did you find most impressive or unique about this company?

I was impressed at how quickly the onboarding process was. Everyone from red rocket was curious about our project, was eager to get started, and fit quite well with our companies culture. They were flexible to making sure they worked as best as possible within our time zones, and demonstrated a real buy-in into our project.

Are there any areas for improvement or something they could have done differently?

Overall Red Rocket has been a success for our organization. If there were any rooms for improvement or optimization, it would be around proactively asking questions during onboarding. The onboarding process overall was still incredibly quick painless, this is just one area that can push them even closer to the top.

BACKGROUND

Please describe your company and your position there.

Founder @Space IT Academy - a full-fledged IT academy that applies up-to-date digital learning approaches.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Red Rocket Software, and what were your goals?

Red Rocket developed a website for our company from scratch. They created an entire brand identity with the following new design for our solution and social media. It helped increase brand recognition and the digital presence of our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for a team to create design and website for my business for over a month, but most of the companies took a long time to respond, and could not find a window for an intro call. But these guys provided a pretty quick turnaround. In just 3 days, we managed to: get in touch via LinkedIn, conducted an intro call, elicited requirements and estimated a project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Red Rocket performed a discovery session and research of the product market and our competitors. They provided us with a road map for the development of the project and branding identity. Rocket engineers used NodeJS & NextJS frameworks along with ReactJS to develop our website.

How many people from the vendor's team worked with you, and what were their positions?

The core team included six professionals, including SCRUM master, designer, and 4 developers (2 front-end, 1 back-end and 1 QA engineers). We used to involve other experts on an as-needed basis when to speed up the development process as well as to have internal extensive consultations.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Red Rocket met all of our expectations. The new website ensures a high conversion rate of students. While new designs for our social media attract the attention of the end-user and look the same as the idea of our project.

Describe their project management style, including communication tools and timeliness.

The communication line with the team was perfectly held using Asana, while all the technical tasks and issues were discussed and overseen using Jira and Notion. The development process took about 2 months for our website to went live (2 weeks - in design phase, and 6 weeks - the development phase).

What did you find most impressive or unique about this company?

Red Rocket guys started working on our project right away. Throught the development phase, they accepted all our adjustments to the design and made us completely satisfied with their work. And special thanks to designer Katerina for making all the required edits and coming up with numerous great ideas for the project.

Are there any areas for improvement or something they could have done differently?

We have enjoyed our collaboration and hope to work with them again on future projects.

BACKGROUND

Please describe your company and your position there.

VP, Product @ Ultimate - Building the worlds most powerful customer support automation platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Red Rocket Inc., and what were your goals?

Advanced and super customised integration between Ultimate's automation platform and Salesforce's Live chat widget.

SOLUTION

How did you select this vendor and what were the deciding factors?

Anna, Business Development Manager at Red Rocket, contacted us via LinkedIn at the right moment - exactly when we needed additional development resources to cover this request. After one intro and technical call, Red Rocket proved to be the right vendor, so we commenced the work based on some rough preliminary time and budget estimates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Red Rocket performed a decent Discovery session, exploring the SalesForce and guts of the Ultimate platform, and provided us with a solid rough estimation breakdown that included: min/max estimates, concerns, risks and unclarities that we’ll need to solve on the fly. Red Rocket engineers used JavaScript language mixed with regular markdown to achieve our goals. However, at some point, they had to dive deeper and explore a slightly different approach, using an internal library of SalesForce components.

How many people from the vendor's team worked with you, and what were their positions?

There were 3 people in the core team, including a BDM, CTO and the developer. We added other engineers on an ad-hoc basis if we needed consultation or executing some work in parallel.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The delivery was made on time and within the agreed budget estimates. We enjoyed the approach and proactive reporting provided.

Describe their project management style, including communication tools and timeliness.

We communicated effectively via a joint Slack channel directly with the whole team. At the same time, we sometimes solved more formal topics related to billing and legalities via emails.

What did you find most impressive or unique about this company?

Rea Rocket started off the work very fast, and despite the fact that our client and we were making changes to the scope during the execution of the project, the tech team accepted those adequately and showed their flexibility in planning and delivery. We felt very comfortable that they addressed everything before executing and kept us on track throughout.

Are there any areas for improvement or something they could have done differently?

we've loved our collaboration and looking forward to continue partnering with them in future projects.

BACKGROUND

Please describe your company and your position there.

I’m CEO of Everlastcut, which produces clothes in different factories, and we must keep all the data in each step of the production stage. We are efficient in making our custom-made one-offs garments each time.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Red Rocket, and what were your goals?

Previously, our data had been stored in excel spreadsheets even though we built some exciting macros; the project is no longer sustainable. That is why we decided to make an online app so it can be available across different parties involved. Our goal has been to produce and monitor t-shirts, shirts, trousers, and sweatshirts. For these products, we mainly satisfied all vertical integrations.

SOLUTION

How did you select this vendor and what were the deciding factors?

With Red Rocket representatives, we met online via Linkedin. We scheduled a couple of Skype calls to describe the tasks and understand each other. Once we were both confident with no further questions, we started our cooperation.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our web application has been programmed in Python with a flask framework. We described the scope of the sprints every time, and we went through them together. As the features have been appearing in our code one by one as was on our list, we were delighted in all the processes.

How many people from the vendor's team worked with you, and what were their positions?

We had what we could afford at the time. We did have one senior python full-stack developer. That connected our frontend and backend at the same time seamlessly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We use the solution we built together seamlessly every day. We can produce t-shirts, shirts, trousers, and sweatshirts. Everything can be tracked in real-time at the production, so we always understand where the products are. This monitoring saves us a lot of nerves to us. We have all the data in the right place, so it is easy for production to do its job, too, avoiding asking management what is necessary to do in customized garments.

Describe their project management style, including communication tools and timeliness.

I enjoyed the whole process. However, the solutions we needed have been thought through. We communicate through Skype. We used Azure DevOps to set up sprints that we used across other programmers we had in time.

What did you find most impressive or unique about this company?

I loved the delivery. The other fun part as humor can only add to the spirit. So I enjoyed the whole process, even the delivery we needed.

Are there any areas for improvement or something they could have done differently?

Every time it is the development process. So my only wish would be to have started sooner.