What was the scope of their involvement?
Red Rock Tech initially interacted to gain an understanding of our expectations. We communicated our general idea for the software and they designed its wireframes. Then, they built the system and executed what we envisioned. The finished product is a web-based tool that’s used internally but is also available to our business partners.
As a large consultant agency, we contract our suppliers through a complex system of B2B and B2C business agreements. The software Red Rock Tech developed makes it possible to manage the funding for each our engagements without being overcharged. For example, say we have a consultant purchase order (PO) for 220 days or $150,000. We use the system to issue a consultant the PO. That resource invoices their work in response. Once the invoice is approved and payment is fulfilled, the system will automatically subtract that amount money or time from the actual PO. If this process is done manually, mistakes are bound to happen.
Conversely, our suppliers can access the system through their own portal and can find information linked to their contract. This includes the status of their invoices, how many hours they’re obligated to provide, and how long until their contract expires. That saves our HR team a lot of time because they don’t have to answer logistics questions from each of our suppliers. They’ve also implemented a client view that lets customers access the system to see which suppliers are allocated to them. That transparency allows each client to see how their suppliers are being paid. It’s also useful when communicating project information.
While those features are incredibly useful, the system’s automatic billing and payment functionalities are critical aspects of this project. We’re responsible for paying out 100–200 different contracts and the new software enables us to export the payment files and upload them to the bank for one massive transfer. This process further eliminates mistakes and facilitates productivity.
What is the team composition?
I only communicated with an assigned project manager. I can’t speak to the number of developers that worked on the software.
How did you come to work with Red Rock Tech?
One of my managers had worked with them in the past. I asked that employee to find software developers for this project, and she recommended Red Rock Tech along with one other candidate. We interviewed both firms, but Red Rock Tech seemed to have a better grasp of what we needed. After being reassured that they have a positive track record, I trusted my employee’s judgment and hired them.
How much have you invested with them?
We spent around $60,000.
What is the status of this engagement?
This project took place from 2017–2018. The development process took roughly eight months.