What evidence can you share that demonstrates the impact of the engagement?
I get really good feedback from my social media accounts. There's a lot of turnover and recognition of the information I provide. These resources really help get more information about Chinese medicine into the mainstream.
How did Red Dot Digital Inc perform from a project management standpoint?
They're definitely well-organized and very on the ball. The support is there, and I never have to wait long to hear back from them. They really care about my needs, even when I'm in a panic.
My main point of contact reaches out to me any time of day. Texts and emails are returned quickly, and we just recently had a phone call until midnight to walk me through Instagram questions. They offer the support I need, and I really appreciate them.
What did you find most impressive about them?
They provide a personal touch, and they let me project my authentic image. They allow me to keep my own character in my messaging, and I don't have to separate myself from my brand. I have the tools to grow, and I never feel suppressed. There's a lot of variability and flexibility in their process.
Are there any areas they could improve?
I don't have anything they should improve. Even things I didn't know would be met were addressed before I even had to mention them.
Do you have any advice for potential customers?
Red Dot was definitely the right direction for me. Even though this is more work, it doesn't feel like a burden. They're task- and goal-oriented, and they work within a realistic timeline. If you want to work with a company who is sensitive to your needs and time frames, hire Red Dot.