HELPING BUSINESSES IN THEIR BOTTOM LINE!

GOLD VERIFIED

We are a team of Certified Software Engineers. We provide customized web and mobile solutions.

We help businesses in their bottom line, by delivering quality technology services. We are a Magento Professional Solution Partner, Microsoft Silver Partner, Salesforce Partner, Dotmailer  Partner, and Google Partner. We primarily offer end-to-end e-commerce solutions to companies for launching and maintaining a professional online presence.

Our strong domain experience, technical expertise & quality-driven delivery model enables us to offer effective B2B & B2C e-commerce solutions, as well as CRM implementations to streamline your marketing efforts, giving a clearer view of your sales funnel and allowing you to provide effective post-sales support.

We cater to SMBs by signing up as their technology providers or vendors for their software needs. We do this by putting competent people to work and by leveraging our market experience.

We have in-house:

  • Magento Certified Developers (10) & Magento 2 Trained Solution Partner (6) 
  • Salesforce Certified Developers (15)
  • Google AdWords/Analytics & Bing Certified Professionals (15)
  • Microsoft Certified Professionals (3)
  • Zend Certified Developers (2)
  • Java Certified Developers (3)

Our five service areas of focus:

  • Ecommerce (Magento, Shopify, NetSuite SuiteCommerce, Zen Cart, WooCommerce, BigCommerce)
  • CMS (WordPress, Drupal, Joomla)
  • CRM (Salesforce, SugarCRM, NetSuite CRM, ZohoCRM, Microsoft Dynamic CRM)
  • Mobile Application (iOS, Android, Hybrid)
  • Digital Marketing (SEO, PPC, ORM, Mobile App Marketing)

Smart solutions and flawless execution on any platform is what we do.

 
$10,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
2007
Show all +
Coral Springs, FL
headquarters
  • 3111 N University Dr #604
    Coral Springs, FL 33065
    United States
other locations

Portfolio

Magento 2 B2B Enterprise Store Development For Automotive Image

Magento 2 B2B Enterprise Store Development For Automotive

We have developed Magento 2 B2B Enterprise based wholesale application intended to sell automotive and heavy-duty aftermarket components used primarily in starters and alternators.   

Magento 2 Commerce Cloud Store Development For Non-Profit Publishing Company Image

Magento 2 Commerce Cloud Store Development For Non-Profit Publishing Company

We have developed a Magento 2 Commerce Cloud-based non-profit online shop dedicated to offering faith-based products serving millions with uplifting stories, faith-filled resources, and life-changing programs.

Magento 2 Commerce Cloud Online Store Development For Electronics Company Image

Magento 2 Commerce Cloud Online Store Development For Electronics Company

Our team of certified Magento developers developed a Magento 2 Commerce Cloud online store for an electronics company, manufacturing and selling high-quality rubber and plastic components.

Website Redesigning For WooCommerce/WordPress Company Selling Top CBD Products. Image

Website Redesigning For WooCommerce/WordPress Company Selling Top CBD Products.

We have redesigned an Online WooCommerce/WordPress store selling the CBD health and wellness products improving the quality of life for people all over the world.

Magento 2 Commerce Cloud-Based Retailer Website For Publishing Company Image

Magento 2 Commerce Cloud-Based Retailer Website For Publishing Company

We have developed a Magento 2 Commerce Cloud-based retailer website intended to sell various kinds of products related to cookbooks, apparel, magazines, and some kitchen tools.  

Magento 2 Enterprise Store Development for Top CBD Products Manufacturers Image

Magento 2 Enterprise Store Development for Top CBD Products Manufacturers

We design and develop Magento 2 Enterprise based wholesale application for Top CBD Hemp Oil & CBD Products Manufacturer in USA. 

Magento 2 Enterprise e-commerce Store Design & Development Image

Magento 2 Enterprise e-commerce Store Design & Development

iColor Coatings is a Magento 2 Enterprise e-commerce store designed to make the painter’s life easier without sacrificing quality with their single stage paint system that is user-friendly, high gloss, high solids, and direct to metal. Their products can be used across many industries including Automotive, DIY, Marine, and Industrial.

Magento 2 Enterprise Store Development  Image

Magento 2 Enterprise Store Development

Rave Infosys designed and developed a Magento platform developed a B2B system with robust client customization for National oak. After then the team migrated the site to Magento 2 Enterprise as it was a mandatory technology refresh. The system integrated a database of 30,000 products which makes it complex. 

Beauty and Cosmetic Magento Store Development Image

Beauty and Cosmetic Magento Store Development

Our Magento certified developers built a beautiful website for Blinc Inc., one of the top manufacturers of makeup products for customers in the United States and internationally. It offers eye-makeup products, including eyeliner pencils, liquid eyeliners, liquid eyeliner pens, eye shadow primers, shadow fusion palettes, and electric eyes palettes; mascaras, black lash primers, white lash primers, and long lash products; and

eyebrow mousses and eyebrow pencils. The company also offers brushes and tools, and gifts. It sells its products primarily through professional channels, such as salons, spas, and beauty supply stores. 
Magento Ecommerce Website Development  Image

Magento Ecommerce Website Development

We built the Grand Band e-commerce website on Magento. The site showcase stylish and unique gift items that wrap around and holds anything you might keep in your wallet – ID, cash, credit cards, business cards and more. They help you find, create and present your uniqueness to the world through our array of diverse, customizable men’s jewelry.

Woocommerce Store Development for Baby Products Image

Woocommerce Store Development for Baby Products

We design and develop the website for Vital Baby on WooCommerce technology. The site offers a fantastic selection of modern, safe, BPA-free feeding product choices for every stage of baby’s development.

Magento B2B Store Development for Specialist Technology Distributor Image

Magento B2B Store Development for Specialist Technology Distributor

We design and develop a Magento B2B store for one of Europe's fastest growing specialist technology distributors, with offices, training and fulfillment centers in Germany, the Netherlands and the UK. The B2B webshop provides a wide range of standard and high-quality products, as well as customized products and individual solutions.

B2B & B2C Ecommerce Store for Health Supplements Image

B2B & B2C Ecommerce Store for Health Supplements

True Health is a custom eCommerce website developed in ASP.net for a leading direct-to-consumer formulator and marketer of research-backed nutritional supplements. Their web store offers a wide range of premium probiotic and digestive enzyme supplements. 

Reviews

Sort by

Web Development for Graphic Design Agency

"The quality of the work itself is the number one reason we choose to use them ..."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2013 - Ongoing
Project summary: 

Rave Infosys worked on multiple development projects for a full-service design agency. Their tasks included fixing flawed Drupal and Wordpress sites for clients of the agency, as well as quality control.

The Reviewer
 
1-10 Employees
 
Los Angeles, California
CEO, Graphic Design Agency
 
Verified
The Review
Feedback summary: 

Due to the depth of Rave Infosys's team, they are able to complete projects and test them without a time-consuming involvement from the client. Rave Infosys's development skills are top-notch, and the client has continued to employee them for future development projects.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a full-service marketing, branding, web development, and graphic design company. I am the president and CEO of the company. It started in 2004.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

We needed help with developing specific platforms.

SOLUTION

What was the scope of their involvement?

Rave Infosys is a certified Magento developer. For one of our accounts, they had to dive in and fix problems caused by the previous developer while also migrating to a better hosting environment. Rave Infosys has also built multiuser WordPress installations for a B2G client who had a need for five websites under one hood. Rave Infosys handled the full architectural configuration and training documentation on behalf of the client, allowing them to manage their own content going forward. The unique thing about that particular project is that the client needed content to be developed once and then broadcast across five different websites in an automated process. The system was built in order to save them time internally.

Rave Infosys is in the process of rebuilding one of our Drupal websites as well. We were using two Drupal teams, but have migrated all the work to Rave Infosys. They're taking a Drupal 5 website built a long time ago, which was approaching its end of life, and upgrading it to Drupal 8, the more current version. We usually work with one project lead and one programmer from Rave Infosys' side. I haven't experienced working with more than two people at a time.

How did you come to work with Rave Infosys?

Ravi, their president, was a Vistage member, as was I, so we met through the network somehow. Many times, when taking part in such a networking group, we will reach out and see who else is working in the same space. My company partners with other groups who provide specialty work since we don't employ all of those disciplines.

How much have you invested with Rave Infosys?

Rave Infosys will usually give me a flat project rate based on the projected number of hours needed, which is the easiest approach unless we have a scalable scope. 

What is the status of this engagement?

We started working with Rave Infosys in 2013.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The B2G site we worked on was handled by Rave Infosys from start to finish, so it's one of the better examples of their work. It was a very smooth process, and we experienced very few issues after testing it through our in-house QC [quality control] team. It was a value-added project since we didn't have to utilize our internal resources for tracking things down. Rave Infosys is a full-service provider, so we don't have to bring our people in to double-check the work.

How did Rave Infosys perform from a project management standpoint?

Rave Infosys is very good at hitting deadlines. There were no projects that went on for longer than they should have. The exception was once when there was a miscommunication, so Rave Infosys didn't start a project soon enough causing us to miss our deadline. But they made up for it by overdelivering additional features at no additional charge to the client. 

What did you find most impressive about Rave Infosys?

For many other developers we've worked with, we needed to employ a full QC team, which is the main differentiator for Rave Infosys. The quality of the work itself is the number one reason we choose to use them for building new systems.

Are there any areas Rave Infosys could improve?

Scheduling is a bit tough sometimes since we're all busy and there is a difference in time zones. Communication, in general, is always a challenge in terms of conference calls and screen shares, but this is not specific to Rave Infosys. The problem exists across the board.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Salesforce System Customization for University

"[T]hey demonstrated a willingness to engage with their client and understand the business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Nov. 2016 - Mar. 2017
Project summary: 

Rave Infosys manipulated the Salesforce cloud platform for non-traditional means in education. Their work uses data to develop and document learning management systems and enhances campaign management routines.

The Reviewer
 
1001-5000 Employees
 
Saint Leo, Florida
Vijay Sonty
Associate Vice President, Saint Leo University
 
Verified
The Review
Feedback summary: 

The Rave Infosys team did a great job in understanding what was needed given the steep learning curve. They delivered the work without any issues and maintained a helpful structure and approach. The team spoke directly with users to understand the system and communicated openly.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Saint Leo University is based in Florida, about 30 miles north of Tampa. We have about 16,000 students. We have a main campus in Florida and additional centers in six states, some of them on military bases. We’re a pretty complex higher education system. We offer on-ground, online, and blended courses, and we leverage technology extensively. We use collaboration tools, videoconferencing, and other tools for classroom teaching.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

We have a custom-built system based on the Salesforce cloud platform, which we constantly leverage when interacting with prospective and current students. We take data from our learning management system and our student information system to create a predictive model based on certain student criteria. This helps us determine which students may be at risk of dropping out or failing. We try to engage the student to assist in overcoming any barriers to success. We spend a lot of money on advertising to recruit new students, so we want to do all we can to retain those students.

It's a complex Salesforce app and is used extensively throughout our university. It was built in 2010, and we’ve been upgrading it constantly. We were originally using the Salesforce system for our online offerings, but we wanted to leverage that to handle our physical locations as well. We needed Rave Infosys to customize the code and adapt the application to this new use.

SOLUTION

What was the scope of their involvement?

We engaged Rave Infosys in two different capacities. The first was to help us with developing the process and documenting our existing systems for retention. The other area was to enhance our campaign management routines. They helped with programming, reducing the backlog, and new user requests. We created a new campaign, and they did all the workflows for that, making sure the system is being tested in our sandbox environment and then deployed to production.

How did you come to work with Rave Infosys?

I did a web search and talked with different vendors. I was very happy with Rave Infosys’ model. The pricing was very attractive, and they had good references on their website. I had a conversation with the owner of Rave Infosys, and we felt it was a good fit. They quickly picked up the nuances of working with higher-education, and they had the right resources for the project.

How much have you invested with Rave Infosys?

This information is confidential. 

What is the status of this engagement?

The project ran from November of 2016 to March of 2017. We have an ongoing contract with Rave Infosys.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

This was a large project for a very complex system. There’s a steep learning curve, and Rave Infosys did a great job understanding what was needed. They came through and delivered what was assigned to them with no issues. We haven’t compiled stats, but it’s one of our major tools. The system is in constant use by over 80 people within the university.

How did Rave Infosys perform from a project management standpoint?

Rave Infosys has a very good structure and approach. They visited our campus free of charge and talked to users to get a good understanding of the higher education business. They made sure the deliverables were well-defined, and the specifications were well-communicated. They tracked the progress and ensured things were done and tested, and then they moved to production.

What did you find most impressive about Rave Infosys?

Higher education was new to Rave Infosys, and they demonstrated a willingness to engage with their client and understand the business. They even offered some free documentation services, where they mapped all the processes to make future projects easier.

Are there any areas Rave Infosys could improve?

Rave Infosys is a young company with a lot of prospects. They have a long way to go, but so far, they’re on the right track, with a small team and the right approach.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Rave Infosys is very timely and always available. We had no trouble scheduling the work or organizing meetings when needed.
  • 5.0 Cost
    Value / within estimates
    We were able to get Salesforce resources for half the price of their competitors.
  • 5.0 Quality
    Service & deliverables
    The deliverables were on time and on budget.
  • 5.0 NPS
    Willing to refer
    I’m very impressed with all the services Rave Infosys offers.

Magento Development for Communication Solutions Provider

"I don’t have to spend hours typing out emails to explain something because they know our business and platform so well."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2014 - Ongoing
Project summary: 

Rave Infosys has overhauled two websites with services in both design and Magento development. Their work in total has included websites, one-off solutions, and banners. They remain a go-to webmaster. 

The Reviewer
 
11-50 Employees
 
Miami, Florida
Marketing Manager, Communication Solutions Provider
 
Verified
The Review
Feedback summary: 

Customers are more pleased with the interactions the updated website provides, including chat functionalities. Customer retention has improved. Rave Infosys has provided one project manager throughout the engagement, who is responsive and solves problems quickly. The team is always available. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We have two sides of our business. One side deals with communication electronics. We service the local area, but we also ship communication electronics worldwide. The other side of our business does satellite communication. We provide and service equipment to people off the grid. I am the marketing manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

When we first approached Rave Infosys, we wanted to revamp our the communication electronics side of the business. Our website was outdated, and it wasn’t providing us with the options with which we wanted to reach our target clientele.

SOLUTION

What was the scope of their involvement?

In total, Rave Infosys designed and developed both of our sites using Magento. To start these projects, we had a few in-house meetings. We got to know their team really well. They learned our business and platform very quickly. After these projects were completed and we knew we could trust them, we started giving them smaller projects that were not Magento based, and they developed several solutions for us. Rave Infosys has helped us with any issues we have with Magento and with downtime. They also designed a few banners for us. They’ve been our go-to offsite webmaster for all of our issues. We continue to use their expertise to update our website.

How did you come to work with Rave Infosys?

We were looking for Magento developers in the South Florida area that we could have a personal, ongoing relationship with. Rave Infosys was the only team we found that was willing to come to our office. They came with ideas, and we really liked their work. We felt like they understood what we were trying to accomplish.

How much have you invested with Rave Infosys?

We have spent over $25,000 with Rave Infosys over the course of our relationship.

What is the status of this engagement?

We started working with them in July 2014, and the work is ongoing. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

We're seeing that the customers are more pleased with the interactions that the website provides for them. We have a chat option on our website to be able to retain the customer once they do find us. Our customers are happy with the site and are able to easily find what they need. The banners they designed gave us a great starting point, and we used that to build on using our in-house design team.

How did Rave Infosys perform from a project management standpoint?

We communicated in person to get the projects started and then we used phone calls, web conferences, and emails. We have had one project manager throughout our relationship, and he’s very responsive. Any issues we’ve had, he’s been able to get them solved quickly. Rave Infosys was great with deadlines. Any delays were because of our team.

What did you find most impressive about Rave Infosys?

Rave Infosys is always available. I don’t have to spend hours typing out emails to explain something because they know our business and platform so well. That’s worth millions to us.

Are there any areas Rave Infosys could improve?

We haven’t given Rave Infosys enough of an opportunity to show us everything they’re capable of, but I don’t know of anything they can improve on what they have provided for us.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Our rates have gone up a little bit since we’re using Rave Infosys but not enough that we would stop doing business with them.
  • 5.0 Quality
    Service & deliverables
    Whenever we ask for something, Rave Infosys is on it immediately. The delivery behind what they promise us has always been spot on.
  • 5.0 NPS
    Willing to refer
    I have recommended Rave Infosys already.

Magento Implementation for Manufacturing Distributor

"Rave Infosys is a partner, not a vendor."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2015 - Ongoing
Project summary: 

Rave Infosys designed and developed a Magento platform developed a B2B system with robust client customization. The system integrated a database of 30,000 products. The team is re-working the site in Magento 2.

The Reviewer
 
11-50 Employees
 
West Palm Beach, Florida
Director of IT, Manufacturing Distributor
 
Verified
The Review
Feedback summary: 

Company growth has improved from 3% to 17% after the launch of the website. Despite needing to make a major change to the work shortly before launch, the project was on time and on-budget. The team was able to keep track of a multitude of customizations and execute well. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company works in the paint body and equipment segment. We are a B2B supplier for what are called jobbers, who then supply all of our products to body shops. We supply anything needed to fix a dented car, whether it's paint, Bondo, sandpaper, or anything else.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

When I started working for the company 3 ½ years ago, we had a proprietary B2B system. We didn't own any of the product content or programs. It was 8 years old and there was no development being done for it moving forward. The challenge was to move away from it and start our own system from scratch.

SOLUTION

What was the scope of their involvement?

It was a significant project, including not only the software side of things but also creating all product content like descriptions and photos for 30,000 items. Once we decided on the Magento platform, Rave Infosys' team basically provided all of our client customizations. In addition to design and development, Rave Infosys came to the table with suggestions on what we needed to change.

We worked with one project manager from Rave Infosys, and their owner was also involved. I don't know how many programmers were assigned to the job, and I'm glad that I was shielded from that since I only cared about the work getting done. Rave Infosys also provides ongoing support.

They created integration between our backend database and the Magento system. As a B2B company, each one of our customers can have a different pricing tier for every different product. There is a lot of integration in order for them to have live information about our different inventories across multiple warehouses. This is accomplished through live calls to our backend, which are fed to the Magento platform.

We have 15 warehouse locations, and we don't stock all our products in each one. Because of this, there is an additional layer between the shopping cart and the actual checkout, which we call the "decision page". It's the place in which we determine the best way for shipping to a customer who is expecting the delivery during the next day, based on product availability and customer location. We go through a number of gyrations, telling customers which items will come from the primary location and which ones will ship from the next closest one. The client then has the option of placing items in the back order until they can get them from the primary warehouse. There is a lot of logic behind determining what a customer should get and when, as well as what they'll have to pay for.

How did you come to work with Rave Infosys?

We started with the typical RFP [request for proposal] and spoke to around 11 companies. Rave Infosys was the best fit and also located in our general neighborhood. We liked their services, understanding, and willingness to provide Agile development. We didn't wait to create a document, but instead had immediate conversations with Rave Infosys' team. Our RFP gave us a 10,000-foot view of what we were trying to accomplish. The old site was at least functional, giving us something to look at.

I liked the culture and methodology used by Rave Infosys' team. Many other companies we consulted wanted to have a six-week study and draw the whole thing up. They wanted to employ change management and charge us every time we wanted to move a field from the left to the right. I didn't want to get bogged down into that level of change management. Rave Infosys allowed us to define the 10,000-foot level, create some basic wireframes and logic, and talk until we'd evolved the platform to where it needed to be.

How much have you invested with Rave Infosys?

The cost of Rave Infosys' work has been between $50,000 and $200,000.

What is the status of this engagement?

We started working with Rave Infosys in January 2015. We continue to roll out quarterly updates on the site's functionalities.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

With our old site, our company's growth was near stagnant and somewhat anemic, sitting at around 3%. That is basically cost-of-living, based on inflation. In our first full year using the new system developed by Rave Infosys, we went up to 17%.

Change is hard for everyone, so it can start out a little rough. After a couple of weeks, everyone came around and used our site. The bar had been set low with the previous page since it hadn't been changed in over eight years. Our B2B site looks a lot like a B2C one, which is what our clients are used to using.

How did Rave Infosys perform from a project management standpoint?

The most important thing to share is that Rave Infosys' delivered on time and within budget. They did what they needed to do, actually making a huge change 60 days before our go-live date. I can't say enough about our partnership with Rave Infosys.

We're now undertaking a move to Magento 2, which will require a complete rewrite from scratch since the technology stack has been completely changed. I can understand this happening after the 10-year life of the platform, but we caught a bad break by going live one month before Magento made the announcement. I have enough confidence in Rave Infosys to start over again.

We used Google Docs and Microsoft Project, in order to keep track of what was going on. There were many customizations we didn't want to lose track of.

What did you find most impressive about Rave Infosys?

Rave Infosys is a partner, not a vendor. I think that this says it all.

Are there any areas Rave Infosys could improve?

Rave Infosys delivered on time and within budget. I can't complain against someone delivering what they promised to deliver.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Even though there were times when we started to fall behind, Rave Infosys applied more resources to the work and caught up.
  • 5.0 Cost
    Value / within estimates
    Rave Infosys is reasonably priced and will live within the quotes given to us. I know this because we looked at 11 different vendors.
  • 5.0 Quality
    Service & deliverables
    Rave Infosys delivered on time and within budget.
  • 5.0 NPS
    Willing to refer
    Other than the possibility of Rave Infosys becoming too busy to help us, I would recommend them to anyone.

Website Update for E-Commerce Company

"I saw the true measure of Rave Infosys when we were under fire, and it was awesome."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Oct. 2009 - Ongoing
Project summary: 

Rave Infosys has renovated obsolete technology to modernize a sales process. Their work has included complex e-commerce updates, a customer management system, and a vendor management system.

The Reviewer
 
1-10 Employees
 
Asheville, North Carolina
Owner, E-Commerce Company
 
Verified
The Review
Feedback summary: 

The updated system has reduced the infrastructure required to process orders and has increased profitability. Rave Infosys has been open and communicative regarding any issues and delivered excellent project management. Their principal is a visionary and guides the work in innovative directions.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of an e-commerce company which sells replacement panels and new raised floors to data centers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rave Infosys?

Our first objective was to renovate the existing technology that had become obsolete. We were very early adopters of internet technology, and we put our first web page up in 1994. The scripts behind our website and our intranet were all outdated. We moved to a more robust application, and we wanted to fully upgrade everything electronic. We completely revamped everything we were doing.

SOLUTION

What was the scope of their involvement?

They’ve done a lot for us. We first hired them to redo our backend and our website. Since then, I have kept them busy on more projects because we’re always changing and updating. They moved us over to Magento and fully customized it to fit the way we do business.

We have a very advanced payment receiving system, as our customers have different payment options. The payments we receive then funnel into various reports. We also have a very intense email capturing system that works with Gmail. Rave Infosys did the system architecture, so we’re able to use our Gmail as a customer management system.

They also outlined a vendor management system. We’re now fully integrated with our shipping vendors and able to produce our own shipping documents. We’re also integrated with Amazon and PayPal.

How did you come to work with Rave Infosys?

I saw an ad on Craigslist. When I first talked to them, they told me that they had developers in the US and India. We realized that we were within 30 minutes of each other, and arranged an in-person meeting. Rave’s references were so amazing that I took a leap of faith, and I’ve been with them ever since.

How much have you invested with Rave Infosys?

This information is confidential.

What is the status of this engagement?

The first project started in October 2009, and the work is ongoing. We always have new development challenges, as we want to continue to grow.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Before they redesigned our system, it took a lot more personnel to process orders. They’ve reduced our processing time and increased our profitability, which allows us to deliver a better product to our customers.

How did Rave Infosys perform from a project management standpoint?

They’re excellent; I have no complaints. We developed an outline of what we needed to accomplish. When they had an issue with the code, they always let me know. I feel like I always knew exactly where we were. They kept me in the loop. We used Mantis for trouble tickets, and Skype was our primary method of communication.

What did you find most impressive about Rave Infosys?

Their principal is an amazing visionary. He helps us go in directions that we didn’t know would be possible. I also appreciate the high quality they deliver. There’s an excellence with Rave which I think is part of their culture. They’re all very willing to go the extra step.

We had a slight security breach once with PayPal on a Friday afternoon. Someone had taken a database of stolen credit cards and used our account to validate them, and we were getting hundreds of phone calls. Our project manager stepped in and was on the phone with PayPal until after midnight. I saw the true measure of Rave Infosys when we were under fire, and it was awesome. We got everything resolved thanks to their commitment.

Are there any areas Rave Infosys could improve?

I haven’t seen anything. Anytime I had a concern, they addressed it.

5.0
Overall Score They’re a first-class company providing first-class service. I’m very satisfied.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We’re in constant communication. They always let me know in advance if there’s going to be an issue.
  • 5.0 Cost
    Value / within estimates
    I feel that I’m getting an amazing value. I’d have to pay far more to hire someone in the US.
  • 5.0 Quality
    Service & deliverables
    Their work is always good. My programmer is excellent. When I give them a problem, they provide a solution and more.
  • 5.0 NPS
    Willing to refer
    I’ve spoken with a number of their potential clients, and I always tell them to trust Rave. I’ve not been disappointed a single time.

Magento Customization

"aheadWorks is a second-to-none Magento extension partner."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Aug. 2014 - Ongoing
Project summary: 

Rave Digital (formerly aheadWorks) provides a variety of services and products across four continents. The team completes customization, extensions, and optimization of Magento products.

The Reviewer
 
Verified
The Review
Feedback summary: 

Rave Digital (formerly aheadWorks) delivers consistent, high-quality results and has been trusted with a number of high-value clients. Their services include mobile design and implementation and extensive optimization of Magento functionality and websites. The team has developed an excellent working relationship.

The client submitted this review online.

BACKGROUND

We have been working with aheadWorks and their products since August 2014. They are offering many services to businesses across four continents. [Their] solutions vary from customization to mobile implementation and optimization work.

OPPORTUNITY / CHALLENGE

We wanted to partner with a strong company that could provide us with Magento customization leads, and we could send projects back and forth. Quality was the most important criteria.

SOLUTION

They work on the implementation of extensions, plug-ins, and customizing. We mostly cooperate in terms of Magento customization projects as clients contact aheadWorks first. In order to expand the functionality of aheadWorks's product, they pass the inquiry to us, and we then assist the client.

Other work involves extension modification and customization. They provide extensive optimization on an ongoing basis of the Magento functionality and websites as whole. Mobile design and implementation is also included in the scope.

The projects are mostly small, about $5,000 each, but we have trusted them with many important clients.

RESULTS & FEEDBACK

All of the customers that we have that use aheadWorks products are very satisfied with their products and service.

aheadWorks is a second-to-none Magento extension partner, which we have a great relationship with and would not hesitate to recommend their services.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Development

"If there are any questions, their support team is very quick to answer."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
Project summary: 

Rave Digital (formerly aheadWorks) serves as a Magento development partner in order to optimize time, decrease cost, and increase quality of work and delivery speed of projects on an ongoing basis.

The Reviewer
 
Eastern Europe
CEO & Manager, E-commerce Platform
 
Verified
The Review
Feedback summary: 

Rave Digital (formerly aheadWorks) conducts global operations and provides high-quality code, support, and business solutions for a competitive price. The team consistently releases quality products frequently and within expectations, and remains responsive in their communication.

The client submitted this review online.

BACKGROUND

Our company specializes in e-commerce and CRM [customer relationship management] development. We are nearly 20 people and based in Slovakia and Ukraine while operating worldwide. We mostly focus on Magento and OroCRM implementations.

I am CEO of the company and responsible for the overall management.

OPPORTUNITY / CHALLENGE

We often have to deploy new implementations or modify existing Magento-based stores. Often clients need various features built on top of Magento, and that is time-consuming for us as a company and raises the development costs for the client. We were looking to optimize time spent and increase quality of the work and speed of delivery.

SOLUTION

We've compared Magento extensions providers that operate worldwide and evaluated quality of the code and business value of the solutions offered. Key criteria were cost and quality as well as support.

We found aheadWorks beating competition on all three criteria, and we were happy with the solutions they offer. We decided to use aheadWorks Magento extensions on our projects on an ongoing basis.

RESULTS & FEEDBACK

We don't have any significant issues with aheadWorks solutions. If there are any questions, their support team is very quick to answer. Product releases are frequent and always work as expected.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Modules for Agency Partner

"We are completely satisfied with the work and performance of aheadWorks. They produce high-quality modules."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2012 - Ongoing
Project summary: 

Rave Digital (formerly aheadWorks) developed Magento templates and modules for another Magento developer. Their four or five templates are customized by end-users, so flexibility is key. Their work is ongoing.

The Reviewer
 
2-10 employees
 
Italy
Owner, E-commerce Solution Provider
 
Verified
The Review
Feedback summary: 

Rave Digital (formerly aheadWorks) is a reliable and efficient development partner. They produce excellent work and their modules are very successful. They are also good people: they pass on development leads.

The client submitted this review online.

BACKGROUND

We are a custom e-commerce developer in Italy. We specialize in creating Magento custom websites for various business clients from many industries. We serve clients around the world. I am the founder and owner.

OPPORTUNITY / CHALLENGE

We needed to find a reliable developer to create Magento module templates for our end clients. Sometimes, we use aheadWorks modules to start with for our clients and then customize them for our customer's unique needs.

SOLUTION

aheadWorks provided Magento development. They produced four or five main modules that we use. We have worked with them for three years and have an outstanding partnership. They can serve a variety of clients, and they often send us custom Magento development leads. One of the main successful modules they provided was for a cosmetics client.

We have a strong long-term partnership with aheadWorks. I have no plans to stop this partnership and see it growing in the future.

RESULTS & FEEDBACK

We are completely satisfied with the work and performance of aheadWorks. They produce high-quality modules and are reliable and quick. They are doing great work, so they just need to carry on and continue to deliver.

I have no improvements to suggest and am very pleased. I highly recommend this company to others.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Commerce Cloud Migration for Media Company

"Their knowledge of Magento and willingness to work with us on complicated requirements and testing is impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2019 - May 2020
Project summary: 

Rave Digital conducted a Magento Commerce Cloud migration for a media company. The platform was integrated with the existing shopping experience of the client's legacy site.

The Reviewer
 
201-500 Employees
 
Columbus, Ohio
Ted Brown
Director Web Services, Publishing Company
 
Verified
The Review
Feedback summary: 

The company was able to successfully launch its platform without affecting the customer experience they offer. Rave Digital managed an effective workflow. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an IT Director at a Kids media company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

Rave helped us to migrate our ecommerce cart to Magento commerce cloud.

What were your goals for this project?

Migrate our ecommerce cart off of a legacy platform, hosted by an external partner. Build the new platform and integrate with our existing shopping experience.

SOLUTION

How did you select Rave Digital?

Through their partnership with our existing ecommerce partner.

Describe the project in detail.

Migrate our ecommerce cart off of a legacy platform, hosted by an external partner. Build the new platform and integrate with our existing shopping experience. Integrate with 3rd party OMS and payment systems.

What was the team composition?

Rave provided full Magento development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to launch with minimal impact to the customer experience.

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive about this company?

Their knowledge of Magento and willingness to work with us on complicated requirements and testing is impressive.

Are there any areas for improvement?

Initial project discovery and requirements capture could be improved.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for Web Hosting Platform

"They gave quick responses and paid attention to details."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Mar. 2019
Project summary: 

Rave Digital (formerly Aheadworks) added features to an advanced reports extension with the aim of producing specific analytics. 

The Reviewer
 
1-10 Employees
 
Kansas
Customer Care Analyst, Domain Registration & Hosting Services Platform
 
Verified
The Review
Feedback summary: 

The solution has satisfied all stakeholder requirements. The partnership progressed smoothly without any errors or lapses in communication. The Rave Digital (formerly Aheadworks) team's prior familiarity with the software supported the seamless process.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the customer care analyst at a website that specializes in hosting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aheadworks?

We hired Aheadworks to modify our advanced reports extension to show products "not sold" and products "sold" by customer name.

What were your goals for this project?

We wanted to drill down the customer reports.

SOLUTION

How did you select this vendor?

We liked the extension, but we needed specific features to be added. We contacted the developer, and they took on the customization process.

Describe the project and the services they provided in detail.

They updated the advanced reports extension with additional information for better analytics.

What was the team composition?

The team consisted of one developer and one product owner.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

We received the solution we wanted, and now we are getting the best results out of it.

How was project management arranged and how effective was it?

The initial talk was brief because the features to be added were minor and the developer was already familiar with the extension.

During the process, there were no issues or misunderstandings, so the work was completed with a few hours of participation from our side.

What did you find most impressive about this company?

They gave quick responses and paid attention to details. Our solution included everything we wanted.

Are there any areas for improvement?

We haven’t found any areas to be improved for now. Maybe when we progress with another project, we might discover where they need to improve. They should keep it up!

5.0
Overall Score They should keep it up.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

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GOLD VERIFIED
Business Entity
Business Entity Name
RAVE INFOSYS, INC.
Status
Active
Jurisdiction of Formation
Florida
Id
P06000079323
Date of Formation
Jun 9, 2006
Source
State of Florida
Last updated
Jan 29, 2019
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last updated
Feb 5, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
41
OVERALL REVIEW RATING
5.0
Source
Clutch
LAST UPDATED
September 29, 2020