HELPING BUSINESSES IN THEIR BOTTOM LINE!

We are a team of Certified Software Engineers. We provide customized web and mobile solutions.

We help businesses in their bottom line, by delivering quality technology services. We are a Magento Professional Solution Partner, Microsoft Silver Partner, Salesforce Partner, Dotmailer  Partner, and Google Partner. We primarily offer end-to-end e-commerce solutions to companies for launching and maintaining a professional online presence.

Our strong domain experience, technical expertise & quality-driven delivery model enables us to offer effective B2B & B2C e-commerce solutions, as well as CRM implementations to streamline your marketing efforts, giving a clearer view of your sales funnel and allowing you to provide effective post-sales support.

We cater to SMBs by signing up as their technology providers or vendors for their software needs. We do this by putting competent people to work and by leveraging our market experience.

We have in-house:

  • Magento Certified Developers (10) & Magento 2 Trained Solution Partner (6) 
  • Salesforce Certified Developers (15)
  • Google AdWords/Analytics & Bing Certified Professionals (15)
  • Microsoft Certified Professionals (3)
  • Zend Certified Developers (2)
  • Java Certified Developers (3)

Our five service areas of focus:

  • Ecommerce (Magento, Shopify, NetSuite SuiteCommerce, Zen Cart, WooCommerce, BigCommerce)
  • CMS (WordPress, Drupal, Joomla)
  • CRM (Salesforce, SugarCRM, NetSuite CRM, ZohoCRM, Microsoft Dynamic CRM)
  • Mobile Application (iOS, Android, Hybrid)
  • Digital Marketing (SEO, PPC, ORM, Mobile App Marketing)

Smart solutions and flawless execution on any platform is what we do.

 
$10,000+
 
$50 - $99 / hr
 
250 - 999
 Founded
2007
Show all +
Coral Springs, FL
headquarters
  • 3111 N University Dr #604
    Coral Springs, FL 33065
    United States
other locations

Portfolio

Magento 2 B2B Enterprise Store Development For Automotive Image

Magento 2 B2B Enterprise Store Development For Automotive

We have developed Magento 2 B2B Enterprise based wholesale application intended to sell automotive and heavy-duty aftermarket components used primarily in starters and alternators.   

Magento 2 Commerce Cloud Store Development For Non-Profit Publishing Company Image

Magento 2 Commerce Cloud Store Development For Non-Profit Publishing Company

We have developed a Magento 2 Commerce Cloud-based non-profit online shop dedicated to offering faith-based products serving millions with uplifting stories, faith-filled resources, and life-changing programs.

Magento 2 Commerce Cloud Online Store Development For Electronics Company Image

Magento 2 Commerce Cloud Online Store Development For Electronics Company

Our team of certified Magento developers developed a Magento 2 Commerce Cloud online store for an electronics company, manufacturing and selling high-quality rubber and plastic components.

Website Redesigning For WooCommerce/WordPress Company Selling Top CBD Products. Image

Website Redesigning For WooCommerce/WordPress Company Selling Top CBD Products.

We have redesigned an Online WooCommerce/WordPress store selling the CBD health and wellness products improving the quality of life for people all over the world.

Magento 2 Commerce Cloud-Based Retailer Website For Publishing Company Image

Magento 2 Commerce Cloud-Based Retailer Website For Publishing Company

We have developed a Magento 2 Commerce Cloud-based retailer website intended to sell various kinds of products related to cookbooks, apparel, magazines, and some kitchen tools.  

Magento 2 Enterprise Store Development for Top CBD Products Manufacturers Image

Magento 2 Enterprise Store Development for Top CBD Products Manufacturers

We design and develop Magento 2 Enterprise based wholesale application for Top CBD Hemp Oil & CBD Products Manufacturer in USA. 

Magento 2 Enterprise e-commerce Store Design & Development Image

Magento 2 Enterprise e-commerce Store Design & Development

iColor Coatings is a Magento 2 Enterprise e-commerce store designed to make the painter’s life easier without sacrificing quality with their single stage paint system that is user-friendly, high gloss, high solids, and direct to metal. Their products can be used across many industries including Automotive, DIY, Marine, and Industrial.

Magento 2 Enterprise Store Development  Image

Magento 2 Enterprise Store Development

Rave Infosys designed and developed a Magento platform developed a B2B system with robust client customization for National oak. After then the team migrated the site to Magento 2 Enterprise as it was a mandatory technology refresh. The system integrated a database of 30,000 products which makes it complex. 

Beauty and Cosmetic Magento Store Development Image

Beauty and Cosmetic Magento Store Development

Our Magento certified developers built a beautiful website for Blinc Inc., one of the top manufacturers of makeup products for customers in the United States and internationally. It offers eye-makeup products, including eyeliner pencils, liquid eyeliners, liquid eyeliner pens, eye shadow primers, shadow fusion palettes, and electric eyes palettes; mascaras, black lash primers, white lash primers, and long lash products; and

eyebrow mousses and eyebrow pencils. The company also offers brushes and tools, and gifts. It sells its products primarily through professional channels, such as salons, spas, and beauty supply stores. 
Magento Ecommerce Website Development  Image

Magento Ecommerce Website Development

We built the Grand Band e-commerce website on Magento. The site showcase stylish and unique gift items that wrap around and holds anything you might keep in your wallet – ID, cash, credit cards, business cards and more. They help you find, create and present your uniqueness to the world through our array of diverse, customizable men’s jewelry.

Woocommerce Store Development for Baby Products Image

Woocommerce Store Development for Baby Products

We design and develop the website for Vital Baby on WooCommerce technology. The site offers a fantastic selection of modern, safe, BPA-free feeding product choices for every stage of baby’s development.

Magento B2B Store Development for Specialist Technology Distributor Image

Magento B2B Store Development for Specialist Technology Distributor

We design and develop a Magento B2B store for one of Europe's fastest growing specialist technology distributors, with offices, training and fulfillment centers in Germany, the Netherlands and the UK. The B2B webshop provides a wide range of standard and high-quality products, as well as customized products and individual solutions.

B2B & B2C Ecommerce Store for Health Supplements Image

B2B & B2C Ecommerce Store for Health Supplements

True Health is a custom eCommerce website developed in ASP.net for a leading direct-to-consumer formulator and marketer of research-backed nutritional supplements. Their web store offers a wide range of premium probiotic and digestive enzyme supplements. 

Reviews

Sort by

Magento Platform Dev for Publishing Company

"They are very responsive and had to handle several inputs from our company."

Quality: 
4.5
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
4.5
The Project
 
Confidential
 
Oct. 2019 - Ongoing
Project summary: 

Rave Digital leads the transfer of a publishing company's platform from CDS to Magento. The site will be a business e-commerce site. To do it, they incorporated data mapping, payment widget, and more.

The Reviewer
 
501-1,000 Employees
 
Columbus, Ohio
Senior Project Manager, Publishing Company
 
Verified
The Review
Feedback summary: 

Rave Digital's ongoing collaboration with the company is exceptional. Though there are no available metrics yet, the team has fulfilled the client's expectations in their development and launch cycles. What stood out the most is their in-depth knowledge of Magento. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the project manager for our IT group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital, and what were your goals?

We changed our consumer business ecommerce platform from CDS to Magento, but did not have internal Magento experience. Rave was hired to be the Systems Integrator on this project.

SOLUTION

How did you select Rave Digital and what were the deciding factors?

There was an RFP process, of which I was not involved.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Build and implement the Magento 2.x platform for our consumer business ecommerce site. Project steps included everything from project definition, design, data mapping, and cutover, as well as integration with our fulfillment center and external widgets (payment widget).

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with 2 people, and were aware of 2 additional resources doing work in the background.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I don't have these metrics.

Describe their project management style, including communication tools and timelines.

They used Teamwork as their PM tool, which I really liked. We had routine status meetings - ranging from higher-level project status meetings on a monthly basis, to daily stand-ups during the development and launch cycles.

What did you find most impressive or unique about this company?

They are very responsive and had to handle several inputs from our company. (with the various functional areas and stakeholders involved), and CDS who was the former platform provider and continued on as the fulfillment center. They were very knowledgeable, as well (which is why they were hired, but that doesn't always prove to be the case).

Are there any areas for improvement?

As we moved into the second phase of the project, which is to convert the shopping pages (phase 1 was updating the cart only), and needed our development team to get learned up on the new platform, Rave seemed more comfortable wanting to do the work rather than train others to do the work.

In fairness, our dev team was very passive and seemed to be waiting for instruction, rather than diving in and asking for direction; but I think it was a miss on both sides to develop as a team with the objective of using Rave's expertise to help build but also teach. I think we have now addressed this and it is going well, we just lost time while both sides of the team were waiting for the other side to lean in.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always very accessible and responsive.
  • 3.0 Cost
    Value / within estimates
    I was not involved in that, but knowing generally how our business looks at costs in a competitive market, my assumption is that they are well-priced.
  • 4.5 Quality
    Service & deliverables
    They have done a great job.
  • 4.5 NPS
    Willing to refer

UI/UX Design for CBD Retailer

"They are true subject matter experts in their field."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - July 2020
Project summary: 

Rave Digital redid an e-commerce website for a CBD retailer. The team updated the UI/UX designs of the site and improved the site's functionality.

The Reviewer
 
1-10 Employees
 
Miami, Florida
Charles Smith
VP of E-commerce & Marketing, Reliva LLC
 
Not verified
The Review
Feedback summary: 

The engagement led to a 19% increase in revenue and a 46% increase in the client's conversion rate. Rave Digital provides high-quality results in a timely and collaborative manner. The team is hard-working, well-rounded, and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Reliva, a leading CBD retail brand in the U.S. We sell premium health and wellness products. I am working as the VP of E-commerce and Marketing in the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

We were looking to change the look and feel of our existing website and implement new Digital Marketing strategies

What were your goals for this project?

The goal is to have a well-maintained eCommerce store with modern UI/UX and increased traffic through different eCommerce Digital Marketing strategies.

SOLUTION

How did you select this vendor?

We researched multiple eCommerce development and Digital Marketing Agencies. After exploring several options we felt confident Rave Digital was the best-suited option having expertise in both eCommerce Development as well as Digital Marketing.

Describe the project and the services they provided in detail.

"The main focus of the project was to advance the existing eCommerce website, as well as develop Digital Marketing strategies to drive more traffic, further engage customers and increase sales.

The Rave team updated and modernized the UI/UX, as well as developed on-site functionalities, including; Product Subscriptions, Tiered-discounts, performance & speed optimizations. The Digital Marketing portion of the project was focused on funnel optimization, specifically focused on defining, development and execution of automation and drip campaigns throughout the buyer journey, including; cart abandonment, browse abandonment, A-B subscriptions, welcome series, Win-back, Loyalty tiers, and SMS order confirmation.

What was the team composition?

Their team consisted of of 4 people; developer, designer, project manager, and Digital Marketing Strategist.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After 2 months of service Organic revenue increased by 19%, email revenue increased by 39.6%, and eCommerce Conversion Rate increased 46%. Additionally, realized a 57% growth rate for our email database via integrated PopUp signup form.

How was project management arranged and how effective was it?

Their Project Management was excellent; communication and response times for requests was extremely quick. The team was always prepared for meetings, consistently updating us on Sprint progress in-between meetings too.

What did you find most impressive about this company?

They are true subject matter experts in their field. Very proactive and responsive. Easy to work with and the team collaboration to achieve our goals in the shortest amount of time was appreciated and admirable.

Are there any areas for improvement?

Nothing comes to mind. Great experience from beginning to end. I highly recommend Rave Digital.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Website Conversion & Redesign for B2B Manufacturing Company

"Everyone we spoke to was very organized and knew what they were doing."

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
July 2019 - Mar. 2020
Project summary: 

Rave Digital was hired to convert a website to Magento, They redesigned the website and provide 40 hours of service per month working on maintenance.

The Reviewer
 
51-200 Employees
 
Indianapolis, Indiana
Lee Lechner
Digital Marketing Specialist, Echo Engineering
 
Verified
The Review
Feedback summary: 

Rave Digital's work has been reliable and given the client a lot of opportunities that weren't present before. Their project management skills were awesome and conducted everything in a timely manner. The team was knowledgeable and the project manager was a fantastic person to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a B2B manufacturing company that specializes in industrial masking solutions and automotive rubber/plastic molded solutions. Our offerings range from e-commerce masking products (such as tapes, caps, and plugs) to custom-engineered parts used in the most well known automotive vehicles in the world. I am the Digital Marketing Specialist.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

We hired them to help convert our website over to Magento's e-commerce/CMS platform.

What were your goals for this project?

To fix a ton of our existing issues by moving away from all of the custom applications we were using, and to help do a light redesign of our frontend.

SOLUTION

How did you select this vendor?

I found them via Google search. We spoke to them and a few other companies and felt they really knew the aspects much better than the other options

Describe the project and the services they provided in detail.

They converted our website over to Magento's e-commerce/CMS platform and redesigned our website. They helped with everything ranging from our marketing automation implementation, with Pardot, to assisting our IT team with the integration into SAGE, to training us on how to use the new CMS. They also do 40 hours of service for us per month by assisting with any issues we find and handling all updates and maintenance.

What was the team composition?

We mainly worked with Vimal. I know their team had several others that worked on the website as well, but I'm not sure who all was involved or how many there were.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This new website has given us so many new opportunities we never had before. We're working towards the best user experience we can possibly offer our customers, I'm able to developed landing pages and blog posts without any delay (which is actually a massive deal when you compare it to what I dealt with on our old website), our website is now reliable, and our internal employees are way less stressed because of it.

How was project management arranged and how effective was it?

Vimal basically managed everything for us. Rave's project management skills were awesome. From setting up meetings, scheduling follow-ups, ensuring tasks were completed on time, fantastic documentation, and responding in a timely manner. Vimal was a fantastic person to be paired with for this project.

What did you find most impressive about this company?

Their technical knowledge, project management, and speed to implementation. Everyone we spoke to was very organized and knew what they were doing.

Are there any areas for improvement?

Not really. Our system at Echo was very custom and hard to work with, so if we ran into any issues, I think it may have been on our end a lot of times

4.5
Overall Score Rave was amazing to work with and they definitely have my stamp of approval.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Rave is great with managing time and scheduling efficiently
  • 4.5 Cost
    Value / within estimates
    Website overhauls are expensive, but Rave's pricing was more than fair from what I've seen in the past
  • 4.5 Quality
    Service & deliverables
    Great work all around with the website
  • 5.0 NPS
    Willing to refer
    Definitely. Rave helped tremendously, their staff is extremely kind, and they're a very intelligent group

E-Commerce Store Update for Electronics Company

"The deliverables within budget and on time impress us the most."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2019 - Ongoing
Project summary: 

With efforts to improve an e-commerce store, Rave Digital is adding various features to make it accessible and scalable. They're adding an inventory management and customer management module.

The Reviewer
 
501-1,000 Employees
 
California
Adele Spark
Senior Vice President, Electronics Company
 
Verified
The Review
Feedback summary: 

Rave Digital's work so far has contributed to an increase in traffic and revenue as well as a significant improvement in site speed. Utilizing tools, they use Teamwork to maximize project management, which helps the client keep in touch with the progress of the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a well-known brand providing a wide range of high-quality electronics components like connectors, switches, electronic modules, fiber optics, etc. I am working as a project manager for this project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

We were looking to improve our eCommerce store and add various features. After talking with a few companies, we decided to work with Rave.

What were your goals for this project?

The goals is to come up with a more robust and functional website.

SOLUTION

How did you select this vendor?

They had a strong portfolio in the same vertical, so it was easier for them to understand and implement our vision.

Describe the project and the services they provided in detail.

We want to enhance the eCommerce website with robust functionalities and easy navigation. We want it to be integrated with different external systems to make it accessible and scalable. The website should compare the products in terms of features and cost. The inventory management and customer management module are the key function for our enhanced site.

What was the team composition?

A team of 7 people is working on this project.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The most pleasant thing is to see the traffic and the revenue graph up. There is a significant improvement in response time and speed. They are making the website SEO friendly, and we have started ranking among our top competitors that too soon.

How was project management arranged and how effective was it?

They used Teamwork as their project management system. You can always check what task is going on, assign the priority, the time logged, etc. It gives us a very crystal view of the progress of the project.

What did you find most impressive about this company?

The deliverables within budget and on time impress us the most. Their bi-weekly meetings with quick updates are also worth mentioning.

Are there any areas for improvement?

There are always areas of improvement for everyone, but in our case, we are still finding the one for them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for Niche Dating Platform

"I found their communication skills and response times to be impressive."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2020 - Ongoing
Project summary: 

Rave Digital developed a mobile app for a niche dating community. Working in React Native, the team built both an iOS and Android version of the platform, including subscription features.

The Reviewer
 
1-10 Employees
 
Ft. Lauderdale, Florida
CEO, REEGÜR, LLC
 
Verified
The Review
Feedback summary: 

The finished product met the expectations of the internal team. The team quickly identified and ratified any bugs or errors, establishing a smooth workflow. Rave Digital is collaborative, professional, and hard-working.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a niche community user chat/dating app on iOS/Android.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

iOS/Android React Native App Development

What were your goals for this project?

We hired Rave Digital to do a code audit on an existing live React Native platform and not only fix bugs, but also continue more iOS/Android development for the app.

SOLUTION

How did you select this vendor?

Rave Digital had a great open mindset with working on our nice community app. They also showed EXCELLENT communication skills and time-management via phone calls, emails, texts, you name it. Their review from the code audit helped us to make best-case decisions, which were very helpful.

Describe the project in detail.

Perform a code audit of the live mobile app. Analyze bugs from Firebase user chat feature and fix. Analyze bugs from PRO app subscription version features and implement fixes. Publish new app version updates to iOS/Android stores.

What was the team composition?

We worked with the CEO, a development team lead (who specializes in iOS development), and a team member who specialized in Android development.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Rave Digital was able to quickly identify bugs in the coding and come up with solution fixes. These fixes were also accepted on first tries to Apple/Google stores.

How effective was the workflow between your team and theirs?

The communication was consistent and effective all a wound.

What did you find most impressive about this company?

I found their communication skills and response times to be impressive.

Are there any areas for improvement?

At this moment, we are really happy with the onboarding process and the continued work we have hired Rave Digital for!

5.0
Overall Score I’m really happy to have an open-minded, competent, and thorough company working on my platform.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Excellent communication responses that were quick.
  • 5.0 Cost
    Value / within estimates
    They certainly are not the cheapest company, but the quality of their work matches the cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have!

App Development for Retirement Platform

"They've always found a way to accomplish what we needed."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Apr. 2018 - Ongoing
Project summary: 

Rave Digital developed a mobile app for a self-directed retirement platform. The team created a questionnaire for users to fill out, and the data is then integrated into PDF forms.

The Reviewer
 
11-50 Employees
 
Miami, Florida
William Mitchum
Operations, IRA Financial
 
Not verified
The Review
Feedback summary: 

Nearly 100% of the client's customers are utilizing the app to fill out forms, exceeding the expectations of the internal team. Rave Digital produces quality results in a timely manner. The team is experienced, hard-working, and skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am a lead senior staff member overseeing multiple items that would fall under the heading of Operations.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

Mobile App Development

What were your goals for this project?

Creation of mobile app in order to provide digital on boarding of clients as well as providing clients with access to maintenance forms and account data.

SOLUTION

How did you select this vendor?

We talked with several providers in our area and based on initial conversations, selected Rave as the provider we were most comfortable with.

Describe the project in detail.

Initial on boarding of clients involving questionnaires which clients answer and the data is populated on PDF forms for them to sign. Providing access to their account balance and reports which required integration with a third party vendor.

What was the team composition?

We were assigned a project manager at Rave who was our go to in all things. We were aware that there were other staff who handled the heavy lifting regarding the development tasks.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We used to handle the on boarding of our clients manually, requiring a significant effort to get the proper documents to clients to sign. Now, nearly 100% of our clients are accomplishing this task digitally through our mobile app. A huge success for us!

How effective was the workflow between your team and theirs?

We've worked multiple version updates for our mobile app and over time established what we believe is the best work flow in communicating necessary details to Rave. Rave has been very conscientious and alert to our needs and have gone above and beyond when we may not have been as clear or concise as they needed.

What did you find most impressive about this company?

Rave's expertise and timeliness have been of the highest order. We've never posed a question to them that they could not answer. They've always found a way to accomplish what we needed.

Are there any areas for improvement?

None.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Extension Dev for Shoe Manufacturer

"From what I can tell, they always pay attention to their customers' requests."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. - May 2019
Project summary: 

Rave Digital (formerly Aheadworks) updated a HelpDesk extension on a Magento e-commerce site. The team added HTML formatting capabilities for customer service emails and built a service ticket history viewer for each customer profile.

The Reviewer
 
11-50 Employees
 
Philomath, Oregon
Martin Doellinger
Marketing Specialist, Softstar Shoes
 
Verified
The Review
Feedback summary: 

The newly updated extension has led to increased efficiency and superior customer relations. Responsive and transparent, Rave Digital (formerly Aheadworks) maintained open and direct lines of communication, especially regarding feedback and updates. Their flexibility and commitment set them apart from others.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We manufacture handcrafted shoes at a workshop in Oregon and sell them directly from our Magento e-commerce website. I oversee online marketing and project management for website development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aheadworks?

We already use a HelpDesk extension that was developed by Aheadworks, but we wanted to add more functionality. We needed a sophisticated tool that could help our customer service team handle tickets sent by customers.

What were your goals for this project?

We brought on Aheadworks to enable HTML formatting for our customer tickets so that we could respond to customer emails with embedded hyperlinks and rich text formatting. We also asked to add a tab in Magento's customer profile pages that would show us every HelpDesk ticket that’s been sent to and from each customer.

SOLUTION

How did you select this vendor?

Our website designers recommended Aheadworks when we built our first Magento 1 site several years ago. We’ve used many of their extensions since that time and continue to use their products for our new Magento 2 site.

Describe the project and the services they provided in detail.

Aheadworks evaluated our requests and sent an estimate with a statement of work for approval. Once it was approved, we granted their developers access to our site, and they deployed the requested changes. They implemented each task on a development site for testing, and then published the updates to our live site.

What was the team composition?

Since our project was fairly simple, we dealt directly with one developer from Aheadworks. I am unaware of the team composition on their end.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Aheadworks' extension customizations have helped our customer service team provide better, more direct responses to customer email inquiries. We've been able to reduce the time we spend searching for a customer's ticket history because now we have direct links on our customer profile pages.

How was project management arranged and how effective was it?

Our communication with Aheadworks was simple and direct. All communication happened over email, and we were able to give feedback and see results in a timely manner.

What did you find most impressive about this company?

I love Aheadworks' willingness to provide customizations to their existing extensions to meet our unique needs. They were fast to respond to us and provided frequent progress updates. From what I can tell, they always pay attention to their customers' requests.

Are there any areas for improvement?

We were very happy with our working relationship with Aheadworks. The only area I could think to improve would be more specificity about the ETA for the project completion, but this is a very minor concern.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Dev for Alarm System Company

"Their excellent level of service and quality of communication stand out most."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2012 - Ongoing
Project summary: 

Rave Digital (formerly Aheadworks) customizes and creates extensions for a Magento 2 website for an alarm systems company. They help improve the site’s SEO, UX, and functionality. They also provide ongoing support.

The Reviewer
 
1-10 Employees
 
Amstelveen, Netherlands
Frank Ligthart
Owner, Credex Alarm Systems
 
Verified
The Review
Feedback summary: 

The website has seen increased visitors and sales as a result of the Rave Digital (formerly Aheadworks) team's extensions and maintenance. The team produces high-quality development work rapidly and at fair prices. Regular communication, excellent service, and technical expertise have led to a long partnership.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Credex Alarm Systems. We offer alarm equipment and services to the private and commercial industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aheadworks?

We engaged Aheadworks to create more functionality on our website. 

What were your goals for this project?

We especially wanted to enhance our SEO, marketing, user experience, and reporting.

SOLUTION

Describe the project and the services they provided in detail.

Aheadworks creates Magento 2 extensions and customizations for our website. The extensions work smoothly with our existing Magento 2 theme. If they cannot create a tool, they recommend one that works as well.

What was the team composition?

We work with the owner and several developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our website visits have increased worldwide. We also see more sales thanks to the Magento website’s smooth and efficient running.  With Aheadworks’ ongoing updates of the extensions, we’ve exceeded initial functionality requirements.

How was project management arranged and how effective was it?

Aheadworks provides a high level of customer service. We have good and quick communication via the team’s support desk, and their technicians and developers demonstrate skill in their work. We contact them mainly via the online support desk and incidentally by phone.

What did you find most impressive about this company?

Their excellent level of service and quality of communication stand out most. We also appreciate Aheadworks’ excellent pricing.

Are there any areas for improvement?

No, not that I can think of. Aheadworks has exceeded my expectations.

5.0
Overall Score Aheadworks is top-of-the-class!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their timelines are both accurate and short.
  • 5.0 Cost
    Value / within estimates
    The team charges reasonable rates.
  • 5.0 Quality
    Service & deliverables
    Aheadworks’ technicians get any issue solved quickly.
  • 5.0 NPS
    Willing to refer
    I’m very likely to refer Aheadworks to others. In fact, I already have.

CMS Dev and Salesforce Consulting for Real Estate Firm

"Their knowledge, proactivity, and project management stood out to us." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Jan. 2019
Project summary: 

Rave Infosys built a custom CMS and provided Salesforce consulting. The system supports several user types and allows people to upload diverse content. Their Salesforce work included automation setup.

The Reviewer
 
51-200 Employees
 
Las Vegas, Nevada
Realtor, Real Estate Firm
 
Verified
The Review
Feedback summary: 

Organized and communicative, Rave Infosys provided regular updates and instituted a streamlined task assignment system. They demonstrated strong initiative and knowledge of relevant technologies.  

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a realtor at a large real estate company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Infosys?

We hired Rave to build a robust yet easy-to-use CMS that would allow different user types to create, manage, and edit content in the backend. They also provided Salesforce consulting.

What were your goals for this project?

We wanted smooth content and marketing processes to boost our efficiency.

SOLUTION

How did you select this vendor?

We searched for Salesforce certified companies on Clutch and found two, so we reached out to both. They provided quotes for both the Salesforce and CMS projects. Rave’s portfolio clearly showed the ability to fulfill our requirements.

Describe the project and the services they provided in detail.

They built a CMS with separate panels for users, brokers and admins, tools for marketing and lead generations, and many other business-centered features. Based on type, users can upload unlimited listings, photos, virtual tours, interactive floor plans, and videos. We also have a dedicated blog, multiple levels of administrative capabilities, and a property bulk-upload feature.

On the Salesforce side, they helped us with Pardot Automation Workflows. We hadn’t been using Salesforce to its fullest potential, but they implemented consoles that allowed us to automate certain marketing processes.

What was the team composition?

We worked with a project manager, a Salesforce consultant, and two WordPress developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our marketing efforts are much more streamlined than they used to be.

How was project management arranged and how effective was it?

They provided a project management tool that helped with our communication, task delegation, and progress reviews.

What did you find most impressive about this company?

Their knowledge, proactivity, and project management stood out to us.

Are there any areas for improvement?

I can’t think of much.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Design & Development for Eye Beauty Website

“Rave Infosys delivered the results as promised.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Nov. - Dec. 2018
Project summary: 

Rave Infosys redesigned and coded an e-commerce website featuring beauty products.

The Reviewer
 
1-10 Employees
 
Dallas, Texas
Tania Solaris
Account Manager, Grow Eyelashes
 
Verified
The Review
Feedback summary: 

Rave Infosys’ work quickly and dramatically boosted traffic, with a 25% increase within a few months. Their top-notch output, expert advice, and efficient workflow have set them up for future projects.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am an account manager for a company that offers eyelash-enhancing products. My role is focused on analyzing marketing and sales data and identifying business opportunities and sales trends.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Infosys?

We hired Rave Infosys for website design and development.

What were your goals for this project?

We wanted a website that can educate our audience and better present the benefits of our products.

SOLUTION

How did you select this vendor?

We found them online while searching for a creative web design agency. Initially, we shortlisted two vendors and set a deadline for a trial task. We selected Rave Infosys because they delivered excellent quality fast.

Describe the project in detail.

The team helped us build a quality website to present our products to our audience.

What was the team composition?

We worked with a designer, developer, and project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new design and architecture make it easier for users to find information and make inquiries. Immediately after the launch, the website reported extremely positive feedback with increased site traffic. In the first six months of 2019, the site had 25% more unique visitors than in all of 2018.

How was project management arranged and how effective was it?

They used Teamwork as their project management tool. For biweekly updates, I was communicating with one project manager over Skype. I also reviewed and sent feedbacks directly to the assigned designer and developer.

What did you find most impressive about this company?

Rave Infosys delivered the results as promised. Their project manager was knowledgeable. He provided valuable guidance and helped us strategize the build and site's flow. 

Are there any areas for improvement?

Not at this time. We are planning to have one more beauty site development project with them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer