Can you share any outcomes from the project that demonstrate progress or success?
We are currently testing the beta version and working on additional functionalities. We plan to release the first version in a few weeks. The work quality is high. When there are issues or bugs, they are very quick to help us resolve them and substantially minimize their impact. If we find an issue, we can usually resolve it within one or two business days.
How effective was the workflow between your team and theirs?
The collaboration was completely remote, so we only communicated online. Their team was highly responsive whenever we had inquiries; they answered our emails in a few hours or less, depending on the urgency of the matter. We gave feedback on their deliverables, which they effectively incorporated into the revisions. They were also very helpful in suggesting how to tackle certain issues and display the designs.
What did you find most impressive about this company?
I was blown away by their productivity and impressed by their communication skills, which contributed to the project’s fast delivery. Additionally, they were willing to adjust meeting times whenever necessary. They had a great work ethic and attitude about this project. We knew we were in good hands, and will definitely be working with them again!
Are there any areas for improvement?
They could improve their design documentation. Sometimes it was hard for us to determine which changes had happened, and when, but this was a minor issue. We were completely happy with the Rasa Design Team and their performance.