Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
With the help of their posting, we have a few videos that have received over 100,000 views and have been shared across multiple platforms on Facebook. One video we have received over 215,000 views. There was also an overall increase in engagement and likes to our page--about a 50% to 75% increase within the first three months.
They worked primarily on our Facebook, but a few people contacted us on Instagram complimenting our marketing work and thanking us for the coupon codes.
How did Ranksharks perform from a project management standpoint?
They’re really professional. I work with one project manager, who schedules a call with me every month. Throughout the whole process, they have always been available for phone calls and have answered any questions that I have.
They can simplify a lot of the complex marketing terms and concepts. They not only provides us a service, but they also educate us on their approach, what's being done, and how things broadly work.
What did you find most impressive about Ranksharks?
Their reporting has been great and flexibility has been great. They also give me money-saving tips, like suggesting I hire a copywriter that is slightly more brand-specific. They are not just out here to upsell me on different services, which feels different from other social media companies. They are an asset to our team and they genuinely try to help us.
Are there any areas Ranksharks could improve?
Because we’re in a niche market, it would be great to have someone that is a little more brand-specific in the postings. But considering that they handle social media across many industries, I can see why that isn’t possible.