What were the results of the project?
They have increased traffic and keyword optimization to both of my websites. I consider their work to be successful.
Do you have any statistics or metrics to track improvement from the project?
Before we started working with them, we only had one keyword on page one of Google and now we have at least 10 keywords that are on page one. For one keyword, we’re right behind Victoria’s Secret.
Is there anything unique about them that really makes them stand out, compared to other companies?
They go to a lot of conferences and try and stay on top of what they need to do now because it’s such a changing landscape. They even provide me with the information about what they’ve done behind the scenes. If something is not included in their normal work, they tell me how to do it. They do things ethically and I trust them completely. The trust factor is very high compared to the other companies I worked with before. They spent four hours in person training me. I drove to their office and they taught me how to use the website and think about SEO for the new company.
Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?
They just moved offices and they only have one phone for the whole office, so when you call it’s not to your direct contact. If somebody is on the phone with another client, you can’t really talk to anybody until they’re done with the current call. It’s only because they are setting up their new office and in transition, I know they’ll improve this logistical detail.