Ramped

BACKGROUND

Please describe your company and position.

I am the CEO of 10QBIT

Describe what your company does in a single sentence.

We’re a software company. We develop healthcare and pharmaceutical solutions with specific focus on data and AI.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ramped to accomplish?

• UI/UX design
• MVP development for a health & wellness e-commerce store
• Dedicated teams to help us complement and augment our skillset in the areas:
• Product architecture and management

SOLUTION

How did you find Ramped?

Referral

Why did you select Ramped over others?

• Good value for cost
• Company values aligned
• Specialisations matched our requirements

How many teammates from Ramped were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope involved product management, product strategy, and design, all with the ultimate goal of developing an e-commerce platform. The objective was to have a fully functioning prototype that can handle brand onboarding, customer onboarding, and provide a full multi-vendor universal checkout experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On-time completion
• requirement clarity (reviewed by our development team)
• percentage completeness of requirements
• stakeholder satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Ramped team is like a well-oiled machine. We have no gaps in communication, we understand each other, and everything’s clear and open. They’re on top of things, always there when you need them, responsive to any changes, and very flexible. Importantly, the Ramped team has consistently delivered on time for the end of sprints and releases.

What was your primary form of communication with Ramped?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team balanced very well between adapting to us and challenging us. They had a knack for taking abstract or difficult concepts and making them come to life in a very clear and digestible way. They do not need reminders or pings; they just get it done. A sign of a truly competent and detail-oriented team.

Are there any areas for improvement or something Ramped could have done differently?

Nothing to add from my experience - everything was well managed, well executed, and communication was solid.

BACKGROUND

Please describe your company and position.

I am the CTO 

Describe what your company does in a single sentence.

We are an EdTech startup that operates as an education marketplace and e-learning platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ramped to accomplish?

• Product design.
• Solutions architecture.
• Build the MVP.
• Put together our pitch deck for angel investors and other business partners.

SOLUTION

How did you find Ramped?

Referral

Why did you select Ramped over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Ramped were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a platform running on WordPress, but it couldn't handle the traffic. Our code was a mess, burdened with serious tech debt that made developing new features challenging. That's when we decided to start from a base of near-zero, building a solution with commercial viability and future scalability in mind.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We aimed to completely overhaul the platform's architecture to improve both user engagement and scalability. Thanks to their crucial contributions in design, architecture, development, and with their marketing support for our pitch deck, we successfully attracted investments that played a pivotal role in getting our startup off the ground. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They utilized Jira, which proved effective in tracking the status of various tasks. Their project management approach involved working in two-week sprints, followed by QA and our approval. Throughout active development, we maintained almost daily communication with the lead developer.

What was your primary form of communication with Ramped?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of talent and their willingness to do whatever was needed to meet our goals and make us feel positive about our experience remains unassailable. The team provided one of the best customer service experiences I've ever had.

Are there any areas for improvement or something Ramped could have done differently?

We are very happy. They have a very open and transparent way of working. High level of trust.

BACKGROUND

Please describe your company and position.

I'm a manager at Xyicon

Describe what your company does in a single sentence.

Xyicon is a cloud-based information modeling tool.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ramped to accomplish?

• Sales and Marketing consultancy

SOLUTION

How did you find Ramped?

Referral

Why did you select Ramped over others?

• Referred to me
• Sample work presented.

How many teammates from Ramped were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The vendor was responsible for Sales and Marketing consultancy. This involved working together with the in-house marketing team on the following:

• Devising a comprehensive product marketing strategy for Revit integration. 
• Strategizing, planning, and executing three tradeshows, which entailed event coordination and content development 
• Supporting the sales process in terms of client coordination and strategic partnerships. 
• Development of copy for marketing material including brochures, landing pages, client presentations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Development of the product marketing strategy. Successful execution of events in line with agreed KPI's Quality of content (Customer engagement, SEO, relevance to audience)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ramped did an excellent job with project managing our initiatives. Their flexibility also went a long way given that we were working with stakeholders in different time zones.

What was your primary form of communication with Ramped?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexibility and Adaptability - They possess the remarkable ability to seamlessly adjust their approach to meet the specific needs and requirements of their clients. Whether it's developing tailored strategies, accommodating last-minute changes, or adjusting project timelines.

Are there any areas for improvement or something Ramped could have done differently?

None. 

BACKGROUND

Please describe your company and position.

I lead a software product development and consulting company in Australia as the principal consultant.

Describe what your company does in a single sentence.

Software engineering services and technology product consulting company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ramped to accomplish?

• Create a market presence
• Deliver better-qualified leads
• Grow business

SOLUTION

How did you find Ramped?

Referral

Why did you select Ramped over others?

• High ratings
• Referred to me

What was the size of Ramped’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fractional CMO Services

What is the status of this engagement?

Ongoing retainer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased website traffic (SEO strategies, optimized landing pages, PPC campaign)
• Improved lead generation (lead nurturing strategies, improved lead capture forms, targeted email campaigns
• Higher conversion rates (A/B testing, optimized website design, launched targeted remarketing campaigns)
• Increased brand awareness (LinkedIn engagement)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They established a clear project scope and timelines from the beginning. This included deliverables, milestones, and deadlines. Regular communication via emails and Slack with project tasks listed and progress constantly updated on Asana. They followed an agile approach to project delivery, handled iterations and additional work very very well

What was your primary form of communication with Ramped?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They displayed high levels of professionalism, adapting to our short-notice needs and ensuring that everything was well-documented. Throughout the engagement, their transparency and smooth communication made the process seamless. The quality of the team was impressive, with highly experienced individuals who were easy to work with and focused on achieving success in the work. They demonstrated a strong commitment to delivering high-quality results and went above and beyond to ensure our satisfaction.

Are there any areas for improvement or something Ramped could have done differently?

Can't think of any.

Do you have any advice for potential customers?

You will not find better content producers, researchers, and strategic planners for whatever work you have in mind. They can do it all. If you need it done, hire them.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for Lassana Group of Companies. We've got seven different businesses under our umbrella. I’m in charge of our e-commerce platform. There, we have daily essentials, such as fresh produce, gifts like flowers, cakes, curated gift boxes, vouchers, and perfumes.

I’m also in charge of the marketing for our seven showrooms. We’re located in Colombo, Sri Lanka.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stori?

We were looking for people to redo the content on our website.

SOLUTION

What was the scope of their involvement?

Stori is in charge of our website revamp. They initially came with huge recommendations from the industry. They’ve also managed the ads and ad content, including SEO, legal, keywords, and all those elements for the website. We haven’t required a content calendar, but they do seasonal collaterals for us.

Additionally, they’ve created presentation slides, cards for Mother’s Day, and some thank you cards that we’re still using.

What is the team composition?

We only have one contact with the account manager.

How did you come to work with Stori?

We found them through a recommendation. They were a boutique agency that did website development, which was exactly what we wanted.

How much have you invested with them?

We’ve spent about 200,000 rupees (approximately $2,500 USD).

What is the status of this engagement?

The engagement started in May 2021 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve improved our website and its content tremendously. Also, they’ve been able to put a sentimental touch on our gifting category. We’ve noticed increased traffic to certain selected pages because the instructions are more straightforward and informative.

Stori made a corporate proposal for us, which we’ve given to all showroom managers to distribute to their clients and database. Now, our services and products are clearer for our target market. Additionally, the presentation slides they created have been helpful for our key account managers who go to pitch tenders.

How did Stori perform from a project management standpoint?

All deliverables are done ahead of time. They meet their deadlines, and working with them is very easy. Stori has been very accommodating on the budget, but sometimes we can't put a price on quality. Sometimes their job is excellent, so we need to tweak our budget a little. Overall, they’ve exceeded our expectations.

Regarding communication, we just drop a WhatsApp message, and they get back to us. We also use phone calls, emails, and text messages.

What did you find most impressive about them?

Their quality of work and efficiency are their strongest points. Also, it's easy to work with them. They're very flexible and adaptable. We usually have productive phone conversations; we tell them our needs, and they deliver what we want.

Are there any areas they could improve?

No, they’ve met our requirements. However, with their good quality of work, I believe they’ll get bigger and have more work to do. Maybe they could expand their team.

Any advice for potential customers?

Make sure you have your requirement list ahead of the phone conversation. Brainstorm with Stori’s team and constantly communicate and give your feedback.

BACKGROUND

Introduce your business and what you do there.

I worked at an e-commerce company as their senior executive - branding and corporate communications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Stori?

We hired Stori to help us with content marketing for our website. We needed  to strengthen our current website's talent attraction strategy, and  wanted to have a competitive edge in our talent engagements alongside our core business.

SOLUTION

What was the scope of their development?

Stori was tasked with the SEO + copywriting for the website. They were tremendously great at it because they understood what the B2B market was, which was their niche. We started by giving them a basic brief so they could better understand the concept and the work around it — the creative ideas were entirely theirs, and they were out of the box.

Additionally, they helped with the branding and the messaging to bring the business' personality out, which was important for us.

What is the team composition?

We mainly worked with an account manager and a content writer.

How did you come to work with Stori?

They were highly recommended to us by a peers in the B2B SaaS domain who had used their services before.

How much have you invested with them?

We invested $35–$40 per hour during the project.

What is the status of the engagement?

We worked together from August–October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our website traffic increased tremendously, we received quality-relevant leads from their work, and the visitors stayed longer on the site — they didn't navigate away after just a one-page visit.

How did Stori perform from a project management standpoint?

They were great; their team was proactive, were always on time and schedule, and came prepared all the time. I didn't see any gaps in how they worked because they documented everything through helpful tools like Asana and Microsoft Teams.

What did you find most impressive about them?

They were so well versed in our niche; their knowledge was exceptional, and they brought us tremendous value because they provided ideas that were completely out of the box and worked to implement the same.

Also, the quality of their work was beyond great because they had a rigorous Quality Control process before they sent out the work to us.

Are there any areas they could improve?

They're very thorough with their work and very good at what they do, so we don't think there's anything they can improve on — we had a tremendous amount of learning from them.

Any advice for potential customers?

I'd advise customers to hire Stori because they'll quickly see results from the partnership.