Ramotion

BACKGROUND

Introduce your business and what you do there.

Vyta Lifestyle is an app company that supplies personal trainers a mobile application on Apple and Android. Our clients go on the app and pick cross-training or pilates, and then they pick the date and time and they have a session. They can rebook with their personal trainer or pilates instructor just by a few simple taps. I’m the managing director

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ramotion?

We started with rebranding and then moved into the design for the website and apps.

SOLUTION

What was the scope of their involvement?

They did the design work but did not develop the website or apps. Their process to find our brand identity was perfect for me. Sometimes I have a problem articulating what I have in my head because I’m not very creative, and Ramotion has a step-by-step process to find out what I was looking for. They start with listening to you describe your business and they pull it into pictures. They give you loads of options and you narrow it down to what you’re looking for. They advised me on how the name should look, etc.

We started with the design of the app and then we moved onto the website. The design was taking my brand identity and they gave a few options of toolkits. Once we found a toolkit, they implemented it really fast. For the website, it was pretty much the same. It was a really fast process and really clean. The communication was good even though it was over email.

We worked directly with Denis [CEO, Ramotion] to figure out the project, and then he hands you over to the project manager.

How did you come to work with Ramotion?

I found them on the internet. I chose them because I thought they were in San Francisco; I found out they were based in Russia, but I looked through their work and it was what I was looking for.

How much have you invested with Ramotion?

We spent between £15,000 and £20,000 [between $19,507 and $26,010].

What is the status of this engagement?

We started working with them in October 2016, and the projects were completed in February 2017

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

I’m a happy customer. The projects haven’t launched yet. A lot of people have seen the apps and website, and the comments are that it’s clean. I’m not focusing on that because it’s a bit subjective. I’m mainly focusing on UX/UI which I haven’t got much feedback on yet.

How did Ramotion perform from a project management standpoint?

We were far away but we received information from them every day by video, which was a great way to communicate. We went over the deadline, but that was more my fault. They were a pleasure to work with. They were on budget; they started out with the budget for the rebranding - that was a fixed price, but then it was a per hour rate for the app and web design.

What did you find most impressive about Ramotion?

They have a starting brief of ten questions to get started on trying to understand the project. They even asked questions that were complex. It was great to learn from them. They know a lot about startups. I have worked with other freelance people, and they have not given me as many options as Ramotion did.

Are there any areas Ramotion could improve?

There are tiny details that might get skipped over in an email. Those things need to be fixed.