Raindrops Infotech

Please describe your company and your position there.

I started Bunny Lifestyle back in 2018 to assist other people with their fitness and well being.

For what projects/services did your company hire Raindrops Infotech?

I needed some assistance in figuring out the best way to build something where I could easily create routines and helpful content for my audience.

What were your goals for this project?

My goal was to be able to launch release the routines feature shortly after I launched the website

How did you select this vendor?

I was suggested this vendor from my husband who has worked with them in the past.

Describe the project and the services they provided in detail.

They assisted me with building extra joomla features to work on my blog website.

What was the team composition?

I was always speaking with Brad and the developer that was working on my project.

Can you share any information that demonstrates the impact that this project has had on your business?

The routines feature really helped me to share my daily content and to grow my audience.

How was project management arranged and how effective was it?

I was always dealing directly with Brad and I was able to communicate with him as needed via Skype.

What did you find most impressive about this company?

I was really impressed by how fast they were able to deliver what I needed.

Are there any areas for improvement?

Nothing that I can think of at this moment

Please describe your company and your position there.

I’m the owner and chief financial officer of an online steaming and video download platform

For what projects/services did your company hire Raindrops Infotech?

we hired raindrop tech to build us a streaming and video download platform.

What were your goals for this project?

Raindrop tech built our new platform from start to finish. The platform had to have the ability to host content for steaming video download and host multiple models content.

How did you select this vendor?

They put in their bid on freelancer.com. I ultimately chose them because they wrote me up a thoroughly detailed layout for the project. They made me feel like they cared and they showed me they cared.

They have been attentive from start to finish and they are still attentive. I will definitely continue working with them on this project and future projects.

Describe the project and the services they provided in detail.

They designed an original web platform. It has an administration backend multiple model hosting steaming and download Functionality

What was the team composition?

I don’t know how many people they have on their team but they are attentive and extremely punctual. I did have a designated project manager and he was extremely thorough with daily and weekly updates.

They met deadlines and work extra hours and some weekends to ensure dead lines were met.

Can you share any information that demonstrates the impact that this project has had on your business?

They have given me the ability to hire content creators world wide. It’s enabled sales to go up by 80%. I’ve been able to hire new employees and my employee Retention rate is 100%

How was project management arranged and how effective was it?

The Project management was stellar. They communicated with me daily sometimes multiple times a day. I was impressed how much they kept me in the loop and how fast they’d communicate with me to answer any Query or concern I had.

The spoke with me via text computer voice calls and through email. They are extremely effective communicators.

What did you find most impressive about this company?

Their time management skills their communication skills their passion And punctuality

Are there any areas for improvement?

They are great and at this time my only suggestion for improvement will be keep doing what you’re doing!

Please describe your company and your position there.

Director

For what projects/services did your company hire Raindrops Infotech?

It was a WordPress project and we have integrated travel API http://api.tektravels.com/, this guys makes it more perfect and make our dream true. The web url is https://japnoortravel.com/.

What were your goals for this project?

As mentioned earlier we need to integrate travel and hotel API for domestic users and our source of API was http://api.tektravels.com, so yes first phase of this project been completed within time.

How did you select this vendor?

I came accross this vendor through Elance.com , right now it's known as UPWORK.com, the first project was Joomla customization and they make that project live too.

Describe the project in detail.

So it is Wordpress project and we built a custom plugin to integrate Travel and Hotel api http://api.tektravels.com. Here is the project live link https://japnoortravel.com/. The first phase of the project was of 45 to 55 business days and the team Raindrops Infotech was responsible for template designing and development.

What was the team composition?

As per my knowledge, they have deployed two resources on this project, one is Sr. Wordpress developer and one is Web designer.

Can you share any outcomes from the project that demonstrate progress or success?

Yes you can go through this url https://japnoortravel.com/ and this is the first phase of the project, we can do hotel and travel booking online based on that API outcomes.

How effective was the workflow between your team and theirs?

We are nontechnical people we are basically, so for us is to giving them API details and let them give free hand to implement it with a local payment gateway which is of AXIS Bank. So I always come up with my ideas on paper and these guys was responsible to convert them into the technical aspect, so yes they did it well, soon we will start the second phase of this project.

What did you find most impressive about this company?

They offered a timely response to any of our queries, and their proactiveness stood out, they always help us to shape our ideas.

Are there any areas for improvement?

See improvement is never-ending process although, for people like us (nontechnical guys) this team is a boon, only recommendation is to increase the working staff so that we will have the availability of two SR. developers dedicated to our next phase.

Introduce your business and what you do there.

I'm own a freelance organization and typically work in web design, CMS, custom solutions for WordPress, and a bit of video editing.

What challenge were you trying to address with Raindrops Infotech?

I needed to out load some work for a development project and we've been in contact ever since.

What was the scope of their involvement?

Our first project together was a custom payment gateway system for WordPress. They helped me modify the core of a Stripe plugin and another payment gateway. They've done critical work and managed to modify the plugin and make it work for warehouses. Instead of having only one account in your Stripe account, you can add as many accounts as you want, which we could redirect based on your IP location of the customer. That was my first project with them, and I was able to outload and outsource other projects with them. We typically work on each project for about 1-2 months.

What is the team composition?

I have contact with their manager and one other person on a regular basis.

How did you come to work with Raindrops Infotech?

I found them through a freelancer recruiting system. Raindrops fell into the top two of the propositions. It's been so far so good.

How much have you invested with them?

We've invested a bit more than $10,000.

What is the status of this engagement?

We began working together in May 2018, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

We're very satisfied with what they've been able to do and find their work useful. It's been a great collaboration. They do everything they can to make sure you and your clients are happy as a first priority. It's not the case of too many providers, unfortunately. They're extremely customer-oriented, and will never let you down, even in an emergency where there's not a lot of notice. It's really rare to find such a good, trustworthy team.

How did Raindrops Infotech perform from a project management standpoint?

We are in direct communication on Skype.

What did you find most impressive about them?

If you have WordPress work to outsource or any web project for that matter, they're a perfect freelance option. They're extremely comfortable to work with.   

Are there any areas they could improve?

It would be nice to have someone to be available outside of office times, who could be available 24/7. We've talked about it, and they're considering that option.

Do you have any advice for potential customers?

My advice is to work with them, they have a scalable team and can handle projects of all sizes. They'll be honest in letting you know if they can complete your project and you don't lose anything by approaching them.

Introduce your business and what you do there.

I'm the VP of interactive technology and sales at a boutique-sized digital marketing agency located in Anaheim, California. We focus on digital marketing for our clients and do website design and technology implementation.

What challenge were you trying to address with Raindrops Infotech?

We needed help building a Joomla CMS for one of our clients. We needed a company that was good with Joomla and one that was also good at adding custom integrations.

What was the scope of their involvement?

Joomla's not a complicated CMS to install, but this one particular client had a lot of customization that they wanted to do. At the same time, they wanted to maintain the ease of use on the backend, so they could easily manage all of their content. They added a custom integration of an email platform, and custom integration of annotation on their site created a module adding functionality. I've used them on multiple development projects since this one.

What is the team composition?

I worked with the owner and a project manager.

How did you come to work with Raindrops Infotech?

I found them on a directory site.

How much have you invested with them?'

I've spent over $180,000 with them.

What is the status of this engagement?

We began working together in 2009, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

If they're given very clear and directed tasks, they can accomplish everything on budget. Typically, if things aren’t clear they need to be worked on again, but it's not like that's directly their fault.

How did RainDrops Infotech perform from a project management standpoint?

In 90% of the projects, they've delivered on time. In the past, we've met daily for some projects and communicated via email or Skype very easily.

What did you find most impressive about them?

We've had critical sites that have been hacked, where the clients' entire revenue stream depended on that site, and they've worked diligently to get it up and running again. One time a client’s site went down around Christmas and the team worked non-stop for six days to get it up, but also fix all of the hacked pages and get it going again. At times, it was almost like they were working 20-hour days. When it's truly critical, they've always come through.

Are there any areas they could improve?

At times it seems like they lack initiative, but the team has been trained to meet the standards I've set after working together for so long.

Do you have any advice for potential customers?

The way to have the most success with them is to have everything well documented. The better documented it is, the better success you'll have.

Introduce your business and what you do there.

I’m the owner of my virtual gaming. We’re an e-sports platform that has been around for 10 years, and we host a community of around 7000 users playing a variety of online sports.

What challenge were you trying to address with Raindrops Infotech?

I needed somebody who could help me create a Twitch extension for our platform. Twitch is an online streaming provider used primarily by havers, and I wanted to be able to connect the Twitch API directly to our database.

What was the scope of their involvement?

Raindrops had worked with the tracking API for Twitch before, and so they worked with us to develop a game center where we could allow our community to be displayed on our own platform through their Twitch accounts.

Since then, Raindrops Infotech has really expanded to take over most of our digital development. They have helped us expand our core offering, adding custom components to our CMS.

What is the team composition?

We have two dedicated developers normally but work with a few other members of the team whenever we have higher priority targets for them.

How did you come to work with Raindrops Infotech?

I originally contacted them online. We started out with some initial development, but the quality of work was good enough that we essentially brought them on as our lead developers from there.

What is the status of this engagement?

We started working together about five years ago and the engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The main KPI that we have is the adoption of the new product, to make sure that our community likes and is using whatever we add. I don’t set particular goals for them to fulfill in that regard, but I’ve been satisfied with how those numbers have looked over the years.

How did Raindrops Infotech perform from a project management standpoint?

The reason I work exclusively with their studio is that all of the work comes back exactly the way it was shown to them in the brief. We have meetings with them all the time, and they will ask any questions they have until they completely understand the specs and mockups that we are targeting that week. They’ll do testing, bug fixing, and anything else they need to give us a good product, so overall the relationship is very good.

What did you find most impressive about them?

Raindrops Infotech is incredibly committed to our success as a company. The biggest selling point, for me, is that they will come up with a solution for anything I request from them. Even if it’s out of their comfort zone in terms of development, they are always willing to take on a challenge.

Are there any areas they could improve?

The only difficulty I’ve had with them is in balancing the different time zones, and they’ve even done a good job of helping meet in the middle there, so I don’t really think that there’s anything they could improve.

Do you have any advice for potential customers?

The best thing to do is to make sure you spec everything as precisely as possible so that once you get into meetings with them, all of the core requirements are very clear.

This review was updated by the client on March 3, 2020. The original star ratings were: Overall - 5, Quality - 5, Schedule - 4.5, Cost - 5, NPS - 5. New content is below.

BACKGROUND

Please describe your company and your position there.

I own and operate the VGHL which is a hockey esports league that has been in operation since 2010. We provide a large community of gamers with a social gaming platform that simulates a real sports athletes professional career.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Raindrops Infotech?

I initially hired Raindrops to work on a twitch component to link users twitch streams to their profiles on my site. Since then, Raindrops has built all of my custom components from scheduling systems to alerts and notifications. We are still working everyday on the project and will continue to do so for many years to come.

What were your goals for this project?

My goals were to be able to release features for my community that were not available on any other service.

SOLUTION

How did you select this vendor?

I originally began working with Raindrops via upwork.

Describe the project and the services they provided in detail.

Raindrops offers full stack development for my service building in PHP. They are able to handle any front end requests as well in HTML5/CSS3 and various forms of JS.

What was the team composition?

When working with Raindrops, I am always working with the project manager who ensures that all of my needs are met by their designers and developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Thanks to the work from Raindrops, I have been able to launch cutting edge features for my service. This has helped me to be one of the most well known hockey esports gaming platforms in the playstation community.

How was project management arranged and how effective was it?

We are always managing the project in github and I have daily meetings with my project manager. The process works very well because I am always involved in every step of the project.

What did you find most impressive about this company?

I have worked with many services in the past but none have been able to deliver the quality of work that I have received from Raindrops. Also, their customer service is world class. I am always able to discuss things with my project manager on a daily basis and can also schedule meetings with the team when needed.

Are there any areas for improvement?

I have yet to find any issues in working with Raindrops and I would highly recommend their service to anyone.

Please describe your company and your position there.

I am CEO at webb developing company in Sweden.

For what projects/services did your company hire Raindrops Infotech?

I hire Raindrops whenever I have designing issue or developing assigment. We have worked together for years and it allways turne out great.

What were your goals for this project?

They have not only worked on one project but on many. I will always use them when having a bigger project.

How did you select this vendor?

We started shops together many years ago.

Describe the project and the services they provided in detail.

They provide design and developing skills. When ever we start from scratch they provide sketches, implement designs and develop functions.

What was the team composition?

We always use one dev, designer and project leader. Size of team scaled up and down depending on our need. Raindrops are very agile.

Can you share any information that demonstrates the impact that this project has had on your business?

I can just say that we made som money together. And that is why we work with them. Delivering value to me and my company as well as they got value from us I hope.

How was project management arranged and how effective was it?

Deadlines ware always met. We used Skype as meeting and for short talks and mail for assignments etc. Their English is really good and they understand very well what you mean. So language is no barrier.

What did you find most impressive about this company?

They'll solve all the problems — big or small. They have heart and brain. We had had som other companies before but this was the best one and we decided to grow together.

Are there any areas for improvement?

I wish I could move them to Europe.

Please describe your company and your position there.

A web development company - owner and director of a media company that provides marketing and design services.

For what projects/services did your company hire Raindrops Infotech?

We use their expertise mainly with coding (PHP & MySQL) for website database development as well as responsive css design.

What were your goals for this project?

The goals were to get the code working in a search for a live website so clients would not have any problems accessing information and to have a clean and functioning website that was easy for the user to access.

How did you select this vendor?

We have worked with them for many years. I initially gave them a few small jobs and evaluated them through these tasks.

Describe the project and the services they provided in detail.

The project was to go into a CMS and edit the code to get a custom component working properly. They went into the site and edited the files to get everything back up and running. This latest project was to change the search function of the website where it worked smoothly in multiple languages.

What was the team composition?

I am not to sure of the complete team composition, but Brad and Ankit were quick to respond and efficient.

Can you share any information that demonstrates the impact that this project has had on your business?

It helped keep the site running in proper form so clients could access the information they were searching for. The search works well and there have been no complaints of usage from site users.

How was project management arranged and how effective was it?

We arranged the project via Skype and it was effective. The workflow was very easy.

What did you find most impressive about this company?

Their speed and competency were impressive. Brad is a good communicator. They always do their best to get the project working the way you need it to work.

Are there any areas for improvement?

none

Please describe your company and your position there.

We are a computer training company in Southern Africa. I am the MD

For what projects/services did your company hire Raindrops Infotech?

We used Raindrops to help redesign our website and offer consultancy advice.

What were your goals for this project?

Redesign and make our site more effective

How did you select this vendor?

via Google

Describe the project and the services they provided in detail.

We used Raindrops to help redesign our website and offer consultancy advice.

What was the team composition?

Good communicator and English is good. On time delivery

Can you share any information that demonstrates the impact that this project has had on your business?

They're good communicators, and their English is good. On time delivery

How was project management arranged and how effective was it?

We worked well together and created a plan and followed it

What did you find most impressive about this company?

They're good communicators, and their English is good. On time delivery

Are there any areas for improvement?

None

Please describe your company and your position there.

I am an IVF specialist and run Malpani Infertility Clinic, where I am the Founder and Medical Director

For what projects/services did your company hire Raindrops Infotech?

For upgrading and running our website

What were your goals for this project?

To rank high on Google; to use cutting edge technology, such as AMP pages; and to make it easy to update and edit content on the website

How did you select this vendor?

I started by giving them small projects. They completed these in a timely fashion, and were very responsible and responsive

Describe the project and the services they provided in detail.

They designed and developed my website, and continue to upgrade it and maintain it as well

What was the team composition?

I speak directly to the two co-founders, Ankit and Bharat

Can you share any information that demonstrates the impact that this project has had on your business?

Our web traffic has improved, and the website is user-friendly and state of the art

How was project management arranged and how effective was it?

They respond to WhatsApp calls and emails very promptly and efficiently

What did you find most impressive about this company?

They provide a very cost effective service and have the latest technical skills needed.

Are there any areas for improvement?

Their English language skills aren't polished. However, this does not affect the quality of their work !