Can you share any outcomes from the project that demonstrate progress or success?
Our overall rankings and visibility have steadily been increasing ever since we implemented Raincross. In January, we saw a 44% increase in unique users and a 41% increase in the amount of unique sessions on our page. This is just from simply having them clean things up on the back end. And since we were stagnant beforehand, we are beyond thrilled with our results that just keep climbing.
How effective was the workflow between your team and theirs?
Our workflow is very efficient and effective with Raincross. We have a monthly reporting call scheduled and outside of that call, we are encouraged often to reach out when we have questions or requests. Never have I ever had to wait more than a half a day for a response.
What did you find most impressive about this company?
I find Raincross' flexibility, understanding, and ability to work with minimal direction most impressive about this company. It's 2020. Anyone can claim they do SEO and do it well. Everyone fights so hard to be recognized as the top marketing company and we, as consumers of these services, feel this pressure through sales, follow ups, unnecessary touch points...
I never once felt pressured to choose Raincross over another company. During the time I was looking for SEO support, our website was going through major updates and it was difficult for Kevin (or even us) to get anything done but he was incredibly understanding and always sought out ways to continue working on our SEO.
Are there any areas for improvement?
I honestly cannot think of any areas for improvement at this time. I am completely satisfied with my partnership with Raincross.