Ruby on Rails experts building products, not apps

BRONZE VERIFIED

We are the Tech team behind the success of top European Startups. Our customers collectively raised over €83M in funding, made five exits, and became leaders in their markets.

We have built software of all shapes and sizes, so whether you’re a start-up or a scale-up, we’re here to help you.

Read on to check all of our services:

• MVP workshops
• Product Design Sprint
• Building and supporting the MVP
• Web & mobile development
• DevOps and Infrastructure
• Team augmentation

We specialize in working with startups, from the early stages of building MVPs, supporting them with VC talks, building the product, customer development, up to recruiting and training internal teams.

With the unique experience of assisting teams through multiple financing rounds and having launched one ourselves, we're the perfect partner for starting your next venture.

Tell us how we can help you change the world!

 
$5,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2006
Show all +
Lodz, Poland
headquarters
other locations
  • Unicorn Workspaces, Voltastrasse 5, Gebäude 10, Aufgang 2, 4th floor
    Berlin, BE 13355
    Germany

Portfolio

Key clients: 
Zurich University of the Arts, HeyJobs.co, GrowthMentor, Vehiculum.de, Verivox.de, BookingSync, GetSafe, a-connect, Memorado, Melod.ie, Kleany.de, 1FORhunger, Stewardly.ca, Docflix.tv, Glazziq.com, Certace.com, WhatToMine, Shelly Cloud.
GrowthMentor Image

GrowthMentor

Growthmentor is an on-demand platform where you can connect with hand-picked growth experts for 1:1 call to help grow their business. It’s an easy way for startups to get tactical advice from curated growth marketers and tech startup founders. The user can filter mentors based on what tools they're proficient at and book screenshare calls with them instantly. On the other hand, provides potential mentors an easy to use platform

for sharing the knowledge and an additional source of income.
BookingSync's platform Image

BookingSync's platform

Completely modular hosting solution. Built without a single point of failure. Deployments and basic application-related tasks may be performed without administrators assistance. The platform is completely vendor agnostic and due to the extensive set of automated tests, it can be easily migrated to any other provider.

Memorado Image

Memorado

Working out the body is a popular daily routine for many people. It helps them to keep in shape, relax and stay healthy. It is possible to do the same for your brain in order to enhance your memory and concentration abilities. Memorado provides you with an on-line training and games specifically designed for this purpose.

read more

Crypto Investia Image

Crypto Investia

Crypto Investia is a new kind of token-based organization. It allows regular people to invest in cryptocurrency markets without the time-consuming process of learning about the technology and market. Funds collected during Initial Coin Offering are invested mostly in crypto assets. Investments are made by people with extensive practical knowledge and track records, from

both the crypto and financial markets. Token holders are allowed to participate in the annual profit share. Read more.
Melodie Image

Melodie

Melodie is an independent online production music library. They non-exclusively license professional music tracks primarily to television, advertising and other media companies. Their mission is simple: to become the world’s leading online provider of high-quality production music.

read more

B.Grimm platform Image

B.Grimm platform

The platform is the basis of all TCP/IP based businesses of B.Grimm International such as masii.com or getmii.com. It’s a complete hosting solution. Combines multiple High Availability services with no single point of failure. Provides tools for Software Developers to perform a variety

of administration operations without extended DevOps experience. It's vendor-independent, which allows easy expansion over new regions. Includes integration tests suite that ensures integrity on the infrastructure level even before deploying any physical resources.

read more

 
Shelly Cloud Image

Shelly Cloud

Shelly Cloud started in 2010. We built it as Ragnarson to solve the problems we had when deploying apps that we developed for our customers. In 2012 we decided to spin it off into a separate business. It provided high-speed servers, really simple deployment and full control over the cloud layout for developers. After over 6 years, Shelly Cloud was shut down on March 31st, 2016.

Vehiculum Image

Vehiculum

 

Vehiculum is the first digital solution hassle-free car leasing. The platform empowers customers to compare multiple models and leasing offers in real-time. Beside the price comparison it also offer additional features such as contract management, which mainly supports companies with small fleets to manage their carfleet.

certace Image

certace

certace is the leading digital marketplace for data science projects. By connecting ace data experts (Machine Learning Scientists, Data Architects, Data Engineers, Information Strategists etc.) with exciting business projects or permanent jobs, certace helps organizations advance through descriptive, predictive and prescriptive data insights. Whether it is

defining a data roadmap or creating a proof of conecpt (POC), certace finds the right expert for their clients without incurring the long-term costs associated with a permanent hire.

read more

BookingSync Image

BookingSync

BookingSync is a vacation rental software dedicated for property managers which solves the problem of renting properties. There are multiple channels used by travellers to make reservations, however, rentals management without a centralized application is highly cumbersome. BookingSync solves exactly that problem seamlessly and improves marketing process. Thanks to BookingSync, property owners and agents are able to save time

and book more.

read more

Software Solutions for IoT Sensor Management Image

Software Solutions for IoT Sensor Management

Company that provides software solutions for IoT sensor installation and maintenance. Applied by energy suppliers and the housing industry. They offer a mobile tool for sensor installation, seamless documentation and automated data logging. An additional desktop application enables control and maintenance of gateways and sensors.

read

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Reviews

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E-Commerce Dev for Cleaning Supply Brand

"They are very integer as well as if they are quite interested about the person building this business."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
June 2020 - Ongoing
Project summary: 

Ragnarson provides ongoing e-commerce development for a DTC cleaning supply brand. The team was involved in individualizing the client's front end and setting up their wireframes.

The Reviewer
 
11-50 Employees
 
Berlin, Germany
Managing Director, Cleaning Supply Brand
 
Verified
The Review
Feedback summary: 

Ragnarson was able to successfully launch the website and add additional customized sections for product promotions. The team was able to communicate clearly during the engagement. They consistently hit deadlines for the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of a DTC Cleaning Supply brand avoiding plastic through innovative cleaning and washing supplies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson, and what were your goals?

Our Website was mainly Shopify basic when we started. We hired Ragnarson to individualize our frontend as well as setting up a frame where we can build up on in the future.

SOLUTION

How did you select Ragnarson and what were the deciding factors?

We heard about ragnarson in our network and get in touch afterwards.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meting to discuss our goals and objectives from there. We're also having bi-weekly calls to priorise the next big topping and the roadmaps and timefrime to get them done. All in all perfectly monitored and transparent.

How many people from the vendor's team worked with you, and what were their positions?

We have a project manager coordinating all steps from our view as well as a UX/UI Designer and 1 other employee building the design frame.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After laucnhing our website the user flow was way better and through new customised section we were able to explain our product more properly and faster.

Describe their project management style, including communication tools and timelines.

They are working with Github. They communicate if they can achieve the given deadlines or not.

What did you find most impressive or unique about this company?

They are very integer as well as if they are quite interested about the person building this business. That was quite a good feeling and also builds a lasting business relationship.

Are there any areas for improvement?

Saying first that i have no comparables at all. But regardless of that i don't see any.

5.0
Overall Score Nothing to add ;)
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Good and flexible.
  • 5.0 Cost
    Value / within estimates
    Worth the money.
  • 5.0 Quality
    Service & deliverables
    Impressive.
  • 5.0 NPS
    Willing to refer
    Yes, asbolutely.

Ruby on Rails Web App for Ed Tech Marketplace

"We saw that they worked on past projects that shared similar functionality with what we were trying to build."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2018 - Ongoing
Project summary: 

Ragnarson developed a Ruby on Rails web app using Vue.js frontend. The company wanted to have a fully functioning MVP that can be launched to the public within six months.

The Reviewer
 
1-10 Employees
 
Athens, Greece
Foti Panagiotakopoulos
Founder, Professional Training & Coaching Firm
 
Verified
The Review
Feedback summary: 

Thanks to Ragnarson, the company's MVP was praised by stakeholders. And since launching the product, the client already received over 5,000 booking calls. They have the ability to create amazing platform features and integrations. The team is consistent, responsible, and skilled.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder of an ed tech marketplace that matches startups with mentors.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson, and what were your goals?

We hired Ragnarson to build out a Ruby on Rails Web App with Vue.js frontend. Our goals were to have a fully functioning MVP to go to market within 6 months.

SOLUTION

How did you select Ragnarson and what were the deciding factors?

We decided to go with Ragnarson instead of the myriad of other options due to the seriousness from which they approached the engagement. We had a meeting with them where they asked the right questions, which showed that they cared about the long term success of the project. We saw that they worked on past projects that shared similar functionality with what we were trying to build.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We started the engagement by flying to their office in Poland and meeting the team. They had broken down the whole project into components with an estimate (hours) next to each component. The first thing they did was build a responsive frontend based on mockups designed by us.

Next came the design and development of the backend application. Dynamic features and integrations - e.g. schedule a call from the page were included in the MVP. After the launch, we've drastically increased the feature set of the application without any hiccups.

How many people from the vendor's team worked with you, and what were their positions?

We've worked with a few developers but always have had a dedicated project manager to facilitate the weekly Scrum meetings and deal with any issues as they arise.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we launched, over 5,000 calls have been booked on the platform and we've had wide spread positive critical acclaim. What started as an MVP build, developed into a full production product which is now profitable.

Describe their project management style, including communication tools and timelines.

Ragnarson likes to use Pivotaltracker for product roadmapping and also we use Google hangouts for our weekly calls. They setup a dedicated Slack channel for our team and we can ping our developer whenever anything occurs. This has been very convenient for us.

What did you find most impressive or unique about this company?

Definitely their values. One time we had an issue with one of the developers and they went over and above to help rectify it. Sometimes, things go wrong, that's normal. But it's how you deal with them that defines you as a professional.

Are there any areas for improvement or something they could have done differently?

Just keep doing what you're doing!

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Data Import & Integration for Hiring Company

"I’m impressed by Ragnarson’s ability to bring in quality talent."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. - June 2020
Project summary: 

Ragnarson provided software engineering and was required to import and integrate data from new resources with our data warehouse application in a structured way.

The Reviewer
 
51-200 Employees
 
Berlin, Germany
Boris Diebold
CTO, Heyjobs GmbH
 
Verified
The Review
Feedback summary: 

Ragnarson completed the work successfully and by the established timeline. The team was extremely proactive and adaptable, working outside the original scope to improve the project. They had a notable combination of speed and skill and created a seamless workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Chief Technology Officer at Heyjobs. We use a combination of machine learning and marketing automation helping companies to find the right people and make quality hires.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson, and what were your goals?

Our platform features a significant amount of job listings. Shortly speaking - we are constantly adding new data sources to provide our users with the new job opportunities. During one of such projects we needed more manpower so I asked Ragnarson if they could help us get the job done. We needed a partner who could do a lot of the software engineering that was required to integrate data from new sources with our data warehouse application in a structured way. We had a deadline I couldn't afford to miss.

SOLUTION

How did you select this vendor and what were the deciding factors?

We’ve been working with Ragnarson on various projects since 2012. Their knowledge of our environment and technology stack is crucial. It makes it easy to engage them as an extra pair of hands when needed. Their readiness to start a few days after our request made it an easy choice.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A lot of our development efforts have been focused on importing and integrating relevant data from external sources. I can’t go into too much detail, but Ragnarson successfully helped us to deliver a great solution while managing risk and integrations in a timely and effective manner. We wouldn’t have been able to complete the project on time ourselves.

How many people from the vendor's team worked with you, and what were their positions?

Ragnarson provided us with 2 software engineers responsible for data integration. They worked shoulder to shoulder with the product owner, data scientist and quality assurance specialist from our team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They successfully took over the project from our developers and it took 2 months to enrich our data warehouse with the 2 new data sources. They completed the work by the established deadline. It helped us to reach our quarterly plans and get us closer towards long-term company goals. Their team is highly adaptable, willing to work outside the original scope to further improve the project. For example, they proactively refactored some parts of the code and also managed to reduce the import time from 5 hours to 50 minutes by implementing a new set of tools.

Describe their project management style, including communication tools and timeliness.

The team created a seamless experience by adapting their workflows to our processes and routines. We use several tools for sprint planning and tracking - primarily Jira. They have access to our internal project management tools, like our task tracker and coding repositories. We also use Slack for communication channels. They’ve done a good job of working alongside our internal team.

What did you find most impressive or unique about this company?

I’m impressed by Ragnarson’s ability to bring in quality talent. Their combination of speed and skill was highly notable. We’ve been working at full speed 3 days after we reached out for support and held an initial call. They ended up helping us to onboard our new tech-lead to make sure of a smooth legacy and knowledge transition.

Are there any areas for improvement or something they could have done differently?

I never had to worry about the team. If there were issues or needs, they were on top of it and they would always figure everything out.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    super fast and easy
  • 4.0 Cost
    Value / within estimates
    fair, but of course could always be cheaper :-)
  • 5.0 Quality
    Service & deliverables
    very good delivery quality and making lots of suggestions on what to improve down the line
  • 5.0 NPS
    Willing to refer

AWS Infrastructure Dev for Jobs Platform

"However, the huge personal engagement in that project is something that really blew us away."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Feb. 2019 - Ongoing
Project summary: 

Ragnarson provided AWS infrastructure development and cloud development for an online job search platform. Their team worked with Ruby on Rails and researched other things. 

The Reviewer
 
51-200 Employees
 
Berlin, Germany
Marius Jeuck
Co-Founder & CPO, HeyJobs GmbH
 
Verified
The Review
Feedback summary: 

Ragnarson successfully updated and optimized the AWS infrastructure. Their team excelled with AWS and had great technical capabilities. The partnership and ability to please customers were always great. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m a co-founder and the CPO of HeyJobs - the online platform that enables recruiters to receive quality candidates again and that provides a digital career advisor experience to job seekers. On the front end, it looks simple, but under the hood, we use a combination of machine learning, marketing automation, and a matching algorithm to deliver more quality candidates at a lower cost than any other platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson?

We engaged Ragnarson for the ongoing development of our AWS infrastructure in conjunction with our ongoing business operations and web application development.

What were your goals for this project?

We reached a tipping point and decided to begin re-architecting and rebuilding the cloud infrastructure. Our development teams remained very autonomous across the last years. The main challenge with that was the different teams have been using various cloud solutions and approaches suited for themselves. At the time we lacked the manpower so we started looking for a vendor to partner.

Our internal team was also overwhelmed with the ongoing work, to say the least. We required a high-skilled developer with operations background and experience to join our existing DevOps team in no time and help us maintain and improve our application and infrastructure.

SOLUTION

How did you select this vendor?

We knew Ragnarson from other projects and had a good experience. At HeyJobs we use Ruby on Rails so we’ve been in touch with Maciek from their team discussing potential cooperation in other areas.

However, at that time we were more interested in DevOps optimization. Once it came out Ragnarson brought in the technical team in the discussion and my team liked their approach. They visited our office in Berlin and after a few conversations we moved forward with a project and things have gone very well.

Describe the project in detail.

We wanted to build a team that keeps all DevOps infrastructure under one umbrella, in a more planned and transparent manner. We focused on establishing a refreshed cloud-native architecture leveraging AWS infrastructure and platform services for our development and R&D teams. This especially applies to machine learning and big data operations.

What was the team composition?

Ragnarson provided consultants who were able to understand our needs. They were responsible for architecture, shared organization software, and tooling. They were dispersed among our teams to provide technical leadership and make sure the recommended solutions are going to be implemented across the organization quickly and flawlessly.

Currently, we work with one of Ragnarson senior consultants. He is hired as a full-time employee and is an internal part of our organization. At one point he has helped us a lot with the recruitment and onboarding of new DevOps employees.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

At the start of the project, we brainstormed together and set clear milestones with the exact timeline. Ragnarson helped us update and optimize our AWS infrastructure, build and deploy new highly available, distributed services that enabled high levels of process automation and reduced overall cloud costs. We work side by side across several of our development teams planning and executing optimization strategies.

Currently we are focused on more cost-effective and scalable infrastructure. The solutions are very stable, and we've never had any downtime. If there is a glitch, they're available within a few hours.

How effective was the workflow between your team and theirs?

There are many separate development teams, each working on a separate or semi-separate product stack. That was the biggest challenge - to unify the operations towards more scalability and automation. With that being said the workflow between our internal teams and Ragnarson consultants was effective and efficient.

Their communication at all times was impressive and they were always ready to deal with any new issues that cropped. We worked as one team and got a lot done.

After a couple of months as they knew our set up and company so well, we trusted them to manage the multiple projects we had on the go with themselves, with no need for us to chase or push them for updates on progress. For us, this is a very valuable work experience, as we were able to look at our internal infrastructure and DevOps processes from the outside.

What did you find most impressive about this company?

I am really impressed with their technical capabilities. The team is quite knowledgeable and ready to accept complex challenges. I also appreciate their communication process and the way they make sure that their customers are happy. However, the huge personal engagement in that project is something that really blew us away. I look forward to upcoming opportunities to expand our current partnership in the near future.

Are there any areas for improvement?

Not really. Their ability to deliver the right solution, on-time every time was brilliant. They excel in AWS as well as deep knowledge of the rest of DevOps services. I would recommend them to anyone looking for a partner with deep experience in cloud architectures/platforms.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Software Dev for University of Arts

"It's particularly helpful that we don't have to micromanage every bug and task."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Oct. 2013 - Ongoing
Project summary: 

Ragnarson adds new features to existing software for a media sharing platform and provides consulting. Their work has spanned solution design, development, and implementation.

The Reviewer
 
1,001-5,000 Employees
 
Zurich, Switzerland
Senior Software Developer, University of Arts
 
Verified
The Review
Feedback summary: 

The platform is successfully being used for 3,500 users, and several other organizations use the solution. An agile team, Ragnarson has an exceptionally responsive communication style. They excel at following instructions and implementing feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work as a software engineer at a university.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson?

At the University where I work, we develop free, open-source software called Madek. Being scarce on developers for our in-house software, we decided to get external help. We needed more manpower to add new features and improve the user experience. We pay a great deal of attention to the interface and usability as the software is being developed. Striking a balance between numerous functions and ease of use is a major challenge.

What were your goals for this project?

We wanted to improve the functionality of software we own — by adding new features — and to receive advice on the most efficient solution.

SOLUTION

How did you select this vendor?

We were referred to them by a colleague who had a history with Ragnarson and spoke highly of them. I'm glad that he made the suggestion. We went with them because they had the skill set that we needed. We ended up hiring 3 Ruby on Rails engineers.

Describe the project and the services they provided in detail.

Ragnarson has been involved in all of the actual builds, including the design and implementation of the system, eventually taking over the development of the project from the in-house team. Initially, they helped with the development of the admin management system using Ruby on Rails and efficient SQL queries. Afterward, they involved in API written in Clojure. Now we also use React.js to build the app’s frontend. On account of its features, the software sits at the interface between institutional repository and digital asset management. It serves as a media sharing platform for users and makes different media types - images, audio, video, and documents - available in the same place and on the same terms. Our platform offers differentiated administration of access rights - a system of users, groups and access authorizations so that media can be shared. It's like Flickr, Vimeo, and Soundcloud combined with a built-in drag and drop file converter. The original documents can be imported in any standard format for integration and transcoding. The file is also saved and a playback version is made available. This means that authors can always access the original at a later date or for archiving purposes.

What was the team composition?

We partnered in 2013, and the work is ongoing. At the beginning of the process, we worked on the admin panel with multiple developers from Ragnarson, who collaborated closely with my development team. The platform is complete, but they maintain and update it as necessary. Their current engagement is shifting to operational support, but we also regularly add new features and functionalities. Our product owner and testers are in direct contact with the lead developer for new requirements, feedback, and support. Despite the long-term character of our relationship, the team remained fairly consistent, which is rare in software development. As a University, we have a large IT team, but with so many projects we currently develop we're pretty reliant on Ragnarson on this one.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The first project went well, and we've been working together since. The Ragnarson team has been engaged throughout the process, responsive to our needs, and collaborating on business goals and solutions. At the moment, our platform is actively being used by 3500 users. Over the years, they have created 2200 groups and imported 85 000 files. The whole project is open source, and I'm proud to say that a handful of other organisations in Europe use our system.

How was project management arranged and how effective was it?

I think the management was really good; I can't remember any major issues or misunderstandings during the process. We use an agile approach and regularly meet with the development team to provide feedback on features and add progressive requirements to the application. This was effective as we could increase our functionality while having the application work seamlessly from its early stages of development. Our team uses a Scrum methodology with two-week sprints, daily meetings, and retrospectives, which Ragnarson fits into well. They joined our meetings and gave daily and weekly updates. Over time we replaced daily stand-ups with weekly status calls. Besides that, we use a collaborative tool and sometimes email and Zoom and Slack for communication.

What did you find most impressive about this company?

Ragnarson excels fairly well at the tasks they're given. That's a key reason why we've had a long term relationship with them. It's particularly helpful that we don't have to micromanage every bug and task, as this allows our team to focus on other pertinent work. They listen to our needs and work closely with our team to make the partnership easy and effective. They've done everything in their power to ensure that the resources initially assigned to us stay with our team. On top of that, they have excellent Ruby on Rails knowledge.

Are there any areas for improvement?

There are always some areas for improvement, but Ragnarson is a comfort to work with. I take part in many software projects at a time, and this project was very straightforward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & App Dev for Insurance Management Platform

"Communication has been great overall."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2018 - Ongoing
Project summary: 

Ragnarson built a mobile and web application for an insurance management solutions platform. Their team used a Ruby on Rails backend and integrated it with the frontend's API and a data warehouse.

The Reviewer
 
201-500 Employees
 
Heidelberg, Germany
Alexander Stupp
Product Manager, Verivox GmbH
 
Verified
The Review
Feedback summary: 

Ragnarson successfully developed the apps and enabled management for users. The communication and professionalism have been great. Their expertise and knowledge made them a strong partner. They were involved and responsible throughout the work. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m Product Owner at Verivox - the platform that allows visitors to compare rates among household service providers with just a few clicks and quickly chose the option most suitable for them. I’m responsible for the development of insurance managent solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson?

Initially, we hired the Ragnarson team to help us build an insurance mobile and web application (Getsafe). However, at some point, the business has been acquired. As a part of this transaction, we had to integrate all the data from the apps into the existing Verivox data environment based on Salesforce solutions. That’s our current focus and something we’ve been working on for the last months.

What were your goals for this project?

Besides the development of mobile and web applications we needed to consolidate external data sources from insurance companies with the local Salesforce database. The capability to connect, replicate, integrate, migrate, scrub multiple third-party applications and databases to our system was crucial. We wanted to be able to easily merge and synchronize data from third-party applications into Salesforce.

SOLUTION

How did you select this vendor?

It’s a little bit complicated. Verivox acquired on part of Getsafe. Ragnarson has been working with Getsafe before the acquisition, so their knowledge about the application’s data architecture and backend was priceless. They were the best fit to help us with the upcoming database integrations, so we decided to keep them with us.

Describe the project and the services they provided in detail.

Our cooperation started with web-based projects. First of all, they built Ruby on Rails backend for the consumer insurance web application as well as an admin panel for our team. The Ruby on Rails backend is integrated with the front part of the app via API. At a later stage, when we had to integrate with Salesforce Ragnarson provided consultation on an analytic data warehouse, database design, and data management best practices in data sciences allowing us almost real-time synchronization. They took in large amounts of data and used various analytic techniques to build models and produce consumable outputs for Salesforce. In addition to that, they normalized data sources to cleanse and automate the data ingestion process making it more efficient. The work wasn’t very easy as they had to deal with quite an old codebase and come up with newer versions. However, the quality and reliability of the new code is a huge improvement.

What was the team composition?

It’s quite a big team. Three engineers from Ragnarson take care of the backend written in Ruby on Rails. There are also two front-end developers who build the front end part of the applications using Angular and Ionic framework. They serve also as a UX designer for web and mobile platforms ensuring delighted customer experience. My team, on the other hand, brings in-house QA and UX specialists to the table.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I don't have any measurable statistics to report, but Ragnarson has successfully hit all of our milestones and been very thorough throughout the process. With the integration of Getsafe's technology that Ragnarson has built and now is helping us adopt, over 8 Million Verivox customers will be able to manage all of their insurance policies. It’s a whole new segment of people who can make use of our services. They can buy, change or cancel an insurance policy paper-free on the web or mobile app. So far Verivox has helped it’s consumers to save more than one billion euros.

How was project management arranged and how effective was it?

Communication has been great overall. We hold daily standup meetings, as well as biweekly meetings to go over other issues. We manage the project ourselves using their resources, so that’s on us. Their developers are responsible and professional, and they provide good work. Even though we’ve only hired them for a specific service, they have become a part of our team immediately engaging and trying to take care of whatever we need to be done, quickly. Our issues get solved and I don't have to think about them. That’s why we continue working with them. Their expertise and attitude made them a strong partner for future projects.

What did you find most impressive about this company?

The thing I like the most about working with Ragnarson is that I can focus on goals, not the tasks. I feel that they are involved in the project, and they want it to work well taking the initiative regarding new approaches. Their team is approachable and collaborative, bringing ideas to the table up front. They know perfectly when and how to involve and how to carry out your project. Loved their engagement, transparency, and continuous support. We have a cool, creative, and trustworthy partnership.

Are there any areas for improvement?

Not much to say here, they were on point and available whenever I needed them.

5.0
Overall Score I really enjoy working with the team
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    Already did

AWS Development for E-Commerce Eyewear Site

"Their technical knowledge stands out and makes them an extremely valuable asset."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Feb. 2020
Project summary: 

Ragnarson supported an e-commerce eyewear company by providing operational support and development for an infrastructure redesign project. Throughout the project, they used AWS, Fargate, and ECS.

The Reviewer
 
11-50 Employees
 
Bangkok, Thailand
Dan Itsara
Chief Operating Officer, Glazziq
 
Verified
The Review
Feedback summary: 

Ragnarson created a solution that was cost-effective and met all project requirements. So far, the project has run very smoothly. The team is very responsive and flexible—they’re always available when needed. Through cross-team collaboration, they’re great partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m Chief Operating Officer and tech lead for a Thai e-commerce eyewear brand. Our e-commerce platform makes it easy for customers to filter and choose frames as well as try them on at home.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson?

We mostly use Amazon Web Services (AWS) as a cloud infrastructure for our Ruby on Rails e-commerce app. I knew that there were certain areas for improvement in terms of costs and automation of the setup we’ve been using. At one point I started to look for a partner to come in and overhaul our deployment pipeline and production infrastructure. It was a project that we needed to complete but didn't make sense to develop the capability to do in-house, as it would take time away from our normal role of developing business applications.

What were your goals for this project?

The ultimate goal was to (1) make the test and deployment process more effective for our in-house development team and (2) improve cost efficiency of dev and production worker infrastructure. We focused on cloud services cost optimization as the most important KPI.

SOLUTION

How did you select this vendor?

I connected with Maciek (CEO) via email long ago. When we first met, he seemed to be more focused on application development so there was not yet a match in terms of our needs and Ragnarson's capability. Later, he circled back to me and started a conversation about his company's new capabilities in devops. He asked me about the infrastructure that we use and that’s how it started. He then involved DevOps consultants and they did the technical assessments and gave us their proposals on what should be done, where to begin, different changes needed, and what process would provide the best results.

Describe the project and the services they provided in detail.

Ragnarson provided operational support and development work to help us with the infrastructure redesign. We use continuous integration workers to test our software every time a new code is written and pushed, but that computing capacity can be expensive and hard to predict. Ragnarson replaced our 24/7 GitLab runners (Vultr and Digitalocean) with more cost-effective AWS Spot Instances. It allowed us to split the work across multiple servers and scale up and down capacity as required. Bidding for unused capacity in the AWS infrastructure kept the costs down. They also migrated our staging environment to the Fargate-backed ECS cluster. Most of the DevOps work they’ve done has been optimizing AWS cloud services costs. Everything they came up with was implemented and fully integrated with our existing infrastructure. It allowed us to better manage and monitor our performance.

What was the team composition?

We worked with a team of two DevOps engineers. One of them was responsible for operational development work and was backed up by a more senior person. He was also available for calls, ongoing consultation, code review, etc. I was impressed by how fast and smoothly they learned our pull request and merge processes. They didn’t even have to ask for the instructions.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They completed the project according to our requirements. The experience has been very positive so far and we have seen an increase in performance. A good example of their work is the time our app needs to build and test. Before we brought them on board it took 30 minutes, they managed to shorten it to 12 minutes. We found Spot Instances as a cost-effective alternative solution suited for our deployment process. It reduced costs significantly.

How was project management arranged and how effective was it?

We hire 6 full-stack developers, but I personally assigned one of our devs as the main point of contact between our teams, with me backing him up. Ragnarson communicates effectively and performs great when integrated with an existing team. They integrated well into our existing tools (Slack and Gitlab). They remain independent, yet very transparent about what they do. Despite the time difference they’re very responsive trying to be as flexible as possible. Due to the time zone difference between Thailand and Poland, we tried to have at least 4 hours schedule overlap, but actually they were always available when we needed them. We found them easy to engage with.

What did you find most impressive about this company?

Ragnarson is a team who knows how to collaborate to understand and deliver the goal. They took the time to learn our business and understand our needs. As a result they learned complex DevOps requirements and delivered a perfect solution, in the form of pull requests, that has lowered our costs significantly. Their technical knowledge stands out and makes them an extremely valuable asset. 

Are there any areas for improvement?

Not really. They exceeded the planned budget by a couple of hours but were very transparent about this, and I authorized the change. Besides that, they were able to deliver on all of our requirements. Their service delivery is impressive!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    No problems; worked across time zones.
  • 5.0 Cost
    Value / within estimates
    Very reasonable given the value they delivered. They also recommend work that they know will pay off.
  • 5.0 Quality
    Service & deliverables
    Great quality, would work with them again.
  • 5.0 NPS
    Willing to refer

Custom Dev for Internal Sourcing Web Platform

"Ragnarson had a fair impact on how we build our application by suggesting proactive changes."

Quality: 
4.0
Schedule: 
4.0
Cost: 
3.5
Willing to refer: 
4.5
The Project
 
$50,000 to $199,999
 
Dec. 2017 - Ongoing
Project summary: 

Using a provided brief as a starting point, Ragnarson created a custom web platform to improve internal sourcing processes. The solution's core functions include advanced search and the ability to assign tasks.

The Reviewer
 
11-50 Employees
 
Zurich, Switzerland
Susana Araujo
CFO, a-connect
 
Verified
The Review
Feedback summary: 

The new solution replaced the previous limited model and has now become essential to the business. Ragnarson continues to update the solution as necessary. They're considerate of the company's needs and goals, making sure that all decisions account for added business value.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the CFO of a management consulting firm. We operate in 50 countries across the globe, helping our clients to supply their internal project teams with the world’s best independent professionals who have both consulting and line management experience.

A significant part of our projects is for Private Equity owned companies in a wide range of industries. We mostly support our clients in driving performance improvements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ragnarson?

We decided to build a web application from scratch, fully customized to our processes and client’s needs as well. As our business grows, we have created a network of nearly 2000 Independent Professionals who choose to work independently yet remain fascinated by the challenges of leading corporations and relentlessly make things happen.

We’d been using an internal CRM to match them with our clients, but it wasn’t a perfect platform for our operations. We had higher expectations regarding the matching process to support the team find and deliver an expert with the perfect combination of skills, experiences, and qualities.

What were your goals for this project?

We needed to build a custom web platform to improve our internal sourcing processes. The UX had to be seamless for all our users. We gave Ragnarson a draft document - which was focused at a practice level - as a starting point.

SOLUTION

How did you select this vendor?

I was introduced to the Ragnarson after we started our collaboration. They built an application for one of our companies. Once we started to discuss the possibility of building our own bespoke application, we reached out to Ragnarson.

Describe the project and the services they provided in detail.

Ragnarson provided professional service throughout the process - from the initial consultation and mock-up stage to the development stage and final testing and corrections.

The core part of the application is an advanced search that allows us to find an accurate independent professional for the given project. We can assign tasks to each subordinate, as well as manage clients and orders. These functionalities made the build quite complicated.

We’re still going through the process of articulating our own business requirements, improving solutions and encoding them in the software.

What was the team composition?

The dynamic of the team was fine. At the early stage of development, Ragnarson allocated a core team of 4 Ruby on Rails engineers to our project, including a project manager who is the main point of contact for my team up to now.

The team varied depending on the challenge we were facing in different areas of the application. Not all of the team members worked fulltime, and some developers changed because of turnover, but overall, the teams were fairly consistent. There were about 4–5 others working on the project as well at various stages.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We started working with Ragnarson in May 2017. We finalized the development plan in January 2018, eventually replacing the old system, but our relationship is still ongoing. The tool evolved purely by converting something that had worked well, into an online platform, essential to our business.

The platform is complete, but Ragnarson maintains the application and updates it as necessary

How was project management arranged and how effective was it?

We set up an agile approach with an organized team. During the rapid development phase, we had weekly status meetings to define our goals for the next sprint and to go over the progress of different deliverables and milestones. Each decision or change to the website we made took into consideration what was best for the business in terms of the value it would add.

What did you find most impressive about this company?

The solution is core to our business. Ragnarson had a fair impact on how we build our application by suggesting proactive changes, which we consider valuable. The solution has launched, and we’ve enhanced it with other releases, which brought significant additional functionality

Are there any areas for improvement?

We’ve had some user experience concerns at one point. Sometimes it takes several iterations to implement the UI that our corporate designer specifies. Ragnarson worked on all the issues after we gave them a better understanding of the end-users during their visit to our headquarter. However, they should improve their initial delivery time and cost predictions

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

Platform Development for Meter Installation Solution

"They stand out from other agencies because of their dedicated interest in what we want to achieve."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Ragnarson is developing a solution that aggregates, allocates, and prepares submetering data. They use Ruby on Rails for the backend, Vue.js on the frontend, and other frameworks for minor features.

The Reviewer
 
1-10 Employees
 
Berlin, Germany
CTO, Submetering Solution
 
Verified
The Review
Feedback summary: 

The solution successfully runs 500 gateways and processes large amounts of user data. Its frontend is user-friendly and its backend is stable. Rather than simply completing tasks, Ragnarson asks helpful questions and makes valuable suggestions to improve the product. Their support is invaluable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our business focuses on digitalizing submetering. I am the CTO of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ragnarson?

When my co-founder and I started, we joined the original business team but were building a prototype for heat cost billing. We created multiple iterations in ASP.NET. When I joined the company, the existing prototype was not strong in terms of architecture, scalability, and future maintenance. We needed a solution for passing data from meters to a gateway, sending it to a server for processing, and utilizing it for cost allocation. This was the core product we wanted Ragnarson to develop.

Since we’re a software company, we would have normally onboarded our own developers. Back then, we would have needed a kick start to do so. It was impossible to find high-level engineers in this field on such a short basis. We needed three developers from the start, and we couldn’t find this suite of resources in our city.

We started developing the platform with Ragnarson, and we’ve stayed with them until now. We plan to use them in the future, since I’m still very satisfied with the work they do. It is still difficult to find engineers of this level in our market, and to utilize them within our product.

SOLUTION

What was the scope of their involvement?

We’ve integrated Ragnarson integrated into our project development team. We mainly use Ruby on Rails for the backend and Vue.js on the frontend, but we also use the MQTT stack for communication. We use different frameworks for smaller tasks. We’ve developed the mobile application in-house, but Ragnarson has built its API.

What is the team composition?

We started with three developers from their team. We currently use roughly four-and-a-half resources, since one of them works part-time.

How did you come to work with Ragnarson?

I found them by accident. I asked a lead developer from a previous project about a partner. I hadn’t originally considered using an agency for our project, since it was too complicated, but I needed someone for code reviews. The developer recommended Ragnarson because he had worked for them in the past.

I originally worked with them on code reviews, but the more I got to know them, the more I appreciated their style of work. That was what convinced me to work with them, even though I normally thought that this kind of work wasn’t suitable for an agency. There was no project manager between me and the developers. It was almost as if the developers were working directly with me on the project. From the beginning, they were very interested in understanding our vision for the product and knowing why we needed certain features. They truly got involved. That’s why I decided to go with them.

How much have you invested with them?

We have spent above $200,000 so far, but we have agreed to spend $400,000 in total. We have expanded the contract with Ragnarson until at least 2018.

What is the status of this engagement?

We started working with Ragnarson in January 2017, and are still working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The first result was the release of a first version of our platform. It now handles all incoming meter data, normalizes the data accordingly, and prepares it for cost allocation. The platform is stable and currently running more than 500 gateways, each of which handles around 400 meters. Quite a lot of meter data is aggregated through the platform, and users can perform and manage installations on the frontend.

The first version of the platform was released successfully. We are currently focusing on building a workflow engine for the whole submetering process, from installation to cost allocation. Ragnarson has helped us build a ground platform for scaling our service.

How did Ragnarson perform from a project management standpoint?

We are using a tracker, and we have a typical scrum process with some additional flavor. I’m the product owner, and their Scrum manager acts as the project lead on their side. We use GitHub for versioning and review.

What did you find most impressive about them?

They stand out from other agencies because of their dedicated interest in what we want to achieve with the project and why. They’re helping us build the right tool, not just by providing designers, but also by understanding the problem and product very well. They constantly enable us to challenge our solution, asking a lot of good “Why?” questions and proposing easier solutions to our problem. They don’t just take tickets, no questions asked. They try to deliver the best product.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have referred them several times.

Web Redevelopment for Online Music Company

"Ragnarson’s well-structured, agile workflow is the best I have ever experienced."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jun .2017
Project summary: 

Ragnarson made several alterations to a pre-existing codebase using Ruby on Rails. They also added new features and redesigned website's user experience.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Evan Buist
Director, Neonfuzz
 
Verified
The Review
Feedback summary: 

Ragnarson’s budget and timelines were accurate and their well-structured, agile workflow stood out. Their core values of integrity were reflected in all interactions and in the quality of work delivered. Initial feedback from clients and colleagues on the end result was very positive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Neon Fuzz is an independent online production music library. We non-exclusively license professional music tracks primarily to television, advertising and other media companies.

Our music is available for use across all media platforms. All licences are valid for worldwide use and in perpetuity. Licences start at just $45.00 for a simple online licence, with a single advertising production licence costing $295.00.

Founder, Evan Buist is an independent media professional with over 15 years experience in advertising, post-production, and broadcast. Evan has a thorough understanding of the media landscape, with a working background as both composer and producer.

Our mission is simple: to become the world’s leading online provider of high-quality music production.

 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Ragnarson?

Technology is vital to any online business, but particularly those working with a large database of large digital files, like us. I needed to find a company that understood the importance of speed and UX for this project. We needed an intuitive music search engine, one which made finding the right track easy. Ragnarson understood this and so much more from day one. Working in Ruby on Rails is what they do, and they do it very well.

SOLUTION

What was the scope of their involvement?

I came to Ragnarson with an existing codebase from which the team were instructed to make several alterations, add new features and completely re-design the look of the site. Our existing codebase was built in Ruby on Rails. We had two fantastic developers working on this project, Piotr and Kasia, as well as a project manager, Marek.

How did you come to work with Ragnarson?

I’ve only ever heard the best reports about Ruby devs in Poland (and that area of the world), so I contacted several companies in Ukraine, Poland, Germany and Belarus. Ragnarson was a perfect fit for our company so we went with them - and I’m so happy we did.

What is the status of this engagement?

We started development around the beginning of March 2017 and completed the main scope of the project at the end of June 2017. We are now working on the second stage of development with Ragnarson. This relationship is ongoing, I wouldn’t think of using another company right now.

 

How much have you invested with Ragnarson?

$10-50k

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re currently moments from a private beta launch, but the initial feedback we’ve had from clients and colleagues has been very positive.

 

How did Ragnarson perform from a project management standpoint?

Marek, the project manager, is an absolute professional and a pleasure to work with. He was meticulous at every stage of the job, ensuring that the team was on top of each issue and worked skillfully via Slack, Pivotal Tracker, and our weekly sprint meeting via Google Hangouts. Ragnarson’s well-structured, agile workflow is the best I have ever experienced.

 

What did you find most impressive about Ragnarson?

The philosophy at Ragnarson is unique and one to be greatly respected. Check out their Core Values page for more details. This is absolutely reflected in the interactions I had with all staff members and in the quality of work delivered. Integrity is trait often left behind in the current international business landscape, but Ragnarson possesses real integrity and so much more.

 

Are there any areas Ragnarson could improve?

I honestly don’t think so. Considering the budget and timeframe, they were absolutely spot on. They delivered everything we agreed on and more.

5.0
Overall Score I couldn’t be happier. I’ve worked with several development teams in the past and this was by far the best experience I’ve had. It was stress-free, I received great results, and I had a fantastic time working with a friendly, educated and talented team.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They worked tirelessly to deliver everything on time and within budget. We were communicating daily via Stripe or Google Hangouts and I received updates each day on what had been achieved that day and what would be worked on tomorrow.
  • 5.0 Cost
    Value / within estimates
    I’m very happy.
  • 5.0 Quality
    Service & deliverables
    They went above and beyond both technically and creatively to create a beautiful, functional and easy to use website.
  • 5.0 NPS
    Willing to refer
    I would recommend Ragnarson without hesitation. Like I said, they really are the best.
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
RAGNARSON Sp. z o. o. Spółka Komandytowa
Status
Active
Jurisdiction of Formation
Poland
Id
0000543467
Date of Formation
Feb 16, 2015
Client Reviews
VERIFIED CLIENT REVIEWS
15
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
October 21, 2020