What was the scope of their involvement?
One senior developer from Ragnarson was assigned to our project. I also interfaced with their chief executive officer and account manager at the front-end of the process, as well as over the course of development, in order to keep things on track.
How did you come to work with Ragnarson?
I spent a significant amount of time and effort looking for a good platform-as-a-service provider. That search eventually led me to a Ragnarson spin-off company. I eventually followed the fruit back to the tree, given that whoever built that solution knew how to build good, intuitive, human-centred software. That solution was a joy to use, compared to every other platform I'd seen.
The larger consideration for me, as a startup business owner, was if we were going to become a software development organization or not. If yes, we needed to provide the environment and resources which developers need in order to grow and thrive. I came to the conclusion that it wouldn't make sense to do this, especially since hospitals and universities often make purchase decisions through long and involved processes, so it wouldn't be reasonable to expect a need for continuous software development. Oftentimes, the product would be built, and only enhanced months or years later, depending on how long it would take for it to gain traction.
The quest then became to look for an organization which invests in its people and provides a good environment for them to thrive. I wasn't looking for the lowest bidder because developing software requires craftspeople. It became readily apparent that Ragnarson makes significant investments in sending its team to conferences, taking on open-source projects, and mentoring junior developers, assigning them different kinds of projects that could provide opportunities to learn.
What is the status of this engagement?
We started working with Ragnarson in February 2016 and worked continuously until April. We took a pause at one point, but have now resumed development for the Stewardly software. We are now in maintenance mode, and make small tweaks to the software as needed.