Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
Although I haven't gotten any new customers yet, I am confident in the site, and I'm promoting it as much as possible. I have seen an increase in newsletter subscribers. After I've built my email list over the next few months, the goal is to receive more customers from it.
Everyone visiting the site has loved it, saying that it's beautiful, crisp, and clean. My daughters also loved it, and they would have been brutally honest with me otherwise.
How did R6S perform from a project management standpoint?
I was not perfect in this regard, but R6S's team was great in project management. I was also dealing with some nonbusiness-related issues, which was the reason for the site taking longer than anticipated to complete. R6S's team was patient with me.
We have used GoToMeeting for viewing a training video after the site had been completed, but I'm not technically inclined, so R6S didn't use any specific project management tools.
What did you find most impressive about R6S?
I have worked with 2 other companies and was never asked about my goals or about what my business was. I can't say enough good things about R6S as a company. Their founder has been my guardian angel, watching over the website. He truly cared about me as a client and was not just out there to make a dollar.
R6S took the time to deliver a personalized result. People don't care how much you know until they know how much you care, and I've realized how much R6S cares.
I hired another party for building my e-book. R6S consulted with that person, making sure that she understood what my brand was. I'm sure that they could have charged me a lot more money for this, but R6S went above and beyond making sure that everything was done to perfection.
Are there any areas R6S could improve?
No, I don’t have any suggestions.