Queppelin

Introduce your business and what you do there.

I’m the owner of a television entertainment company.

What challenge were you trying to address with Queppelin?

We needed help with an animation project.

What was the scope of their involvement?

We plan on having them complete the character and environmental design, as well as the animation for a comedy adventure project. It’s about little people that venture out on a trip to meet a music producer. Currently, we’re still in the pre-production phase, and they’re doing the 3D designs.

What is the team composition?

We work with 4–6 members of their team.

How did you come to work with Queppelin?

I found them on a freelancer platform. I read their reviews and did a bit of research. I decided they would be a pretty good company from that information.

How much have you invested with them?

I’ve spent $6,000–$7,000 so far.

What is the status of this engagement?

We started working together in June 2020, and our work is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Currently, their work is really great. The quality is nice, and our communication is flowing smoothly. As of right now, we have no issues. People on my staff have given good feedback so far, but we’re all interested to see how the animation turns out. That’ll really be the tell-all, and the determining factor if the show gets picked up by a network.  

How did Queppelin perform from a project management standpoint?

So far, they’ve been meeting deadlines pretty well. Everything has been in a timely fashion, and the telltale sign will be in the next 1–2 weeks; if they can start the animation on time, it’ll keep us on budget.

What did you find most impressive about them?

Their communication is really good. The project manager does a really good job communication and relaying information.

Are there any areas they could improve?

At this stage in the project, I can’t put my finger on anything they’d need to change.

Do you have any advice for potential customers?

My advice is to do your research, to make sure they’ll be able to fit your needs. Make sure you have documentation and paperwork in line with whatever may come.

Please describe your company and your position there.

I am Chief Transformation Officer of a new venture, SMB Transform, which provides digital transformation packages for small & medium sized organisations.

For what projects/services did your company hire Queppelin, and what were your goals?

We wanted to show transformation on the site...something fun and memorable. We hired Queppelin to design and implement the WebAR experience of these transformations. There are nine in all.

How did you select Queppelin and what were the deciding factors?

We searched a few freelance sites, ending up on Upwork. There were a few vying for the project. We landed with Queppelin due to their proof of experience in this field. Their quality showed in the portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They were to design, implement and deliver WebAR experiences to a Wordpress site. We started meeting regularly on Slack to generate the ideas and initial concepts.

As the team became aware of direction, the meetings turned into a display of the animations. Once animations were complete, the assets were turned over to a Wordpress developer who integrated the assets into the website.

How many people from the vendor's team worked with you, and what were their positions?

There were three main team members: project manager, animations designer and a developer. The co-owner was part of our daily scrums many of the times.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website has a 'wow' factor that it didn't have before. Visitors comment on the coolness of the WebAR elements. The final product was the high quality that I had anticipated at the start of the project.

Describe their project management style, including communication tools and timelines.

We had *almost* daily scrum meetings over slack.

What did you find most impressive or unique about this company?

The ability to take the concepts from my mind and be able to put them into an actual (virtual) experience was impressive. The concern of the owners to prove a quality product was also impressive. For the small (relatively speaking) project that this was, they treated me as if I were their only customer.

Are there any areas for improvement or something they could have done differently?

They have already addressed this, but when I felt the project was in jeopardy of completing, the owners stepped in and made this a very successful project.

Please describe your company and your position there.

We are into holistic storytelling around any brand where we curate and craft marketing strategies on creative, digital, films, media and alliances platforms. I am the founder of the company.

For what projects/services did your company hire Queppelin?

I planned an augmented reality-based marketing solution created for an FMCG based large client. Queppelin was a recommendation by word of mouth from a friend.

What were your goals for this project?

Create an AR game to capture children's attention and create an affinity for the brand.

How did you select this vendor?

A friend of mine used their services last year and she was more than impressed. She recommended me to connect with them. After an initial couple of interactions, I was sure they knew what to do and can deliver the solution effectively.

Describe the project and the services they provided in detail.

We had a quick short idea of creating a game for the client to capture the engagement of the kids and Queppelin team gave us good ideas to act on. They expanded the skeleton idea of developing an AR game to the minutest of detailing.

What was the team composition?

I knew Pulkit and Prafulla on a professional platform who managed a large team. They once told me about their 15 developers + 3D artists strong team.

Can you share any information that demonstrates the impact that this project has had on your business?

Queppelin developed a great game (just like Pokemon Go) for kids and the children using our products could earn exciting discounts. The stores recorded good reviews from the customers and also the increased sales.

How was project management arranged and how effective was it?

Pulkit did all the project management by himself and the SOPs were handed effectively over Jira, E-mail and Phone.

What did you find most impressive about this company?

Their communication and their product delivery were the most impressive aspects of the engagement.

Are there any areas for improvement?

Too aggressive on followups. Even if you don't reply within a day, they will email/call you which could be a little intrusive.

Please describe your company and your position there.

I am an electronic music DJ who plays club and local one-off shows.

For what projects/services did your company hire Queppelin?

I hired Queppelin to create a total of five animation loops which can be used as concert visuals during my live sets.

What were your goals for this project?

My goal was to have visual content created which I can use to improve the total production I could offer in a set as a DJ.

How did you select this vendor?

I found Queppelin through Upwork when they responded to my job posting seeking 2D and 3D animators, and selected them based on the pricing they offered, feedback they received from previous clients, and their profile on Upwork, as well as their prompt communication.

Describe the scope of their work in detail.

The project began when Nick responded to my job inquiry describing his team, linking to some animation they've done in the past, and offering a promotion. I proceeded to introduce myself and the work I do as an audio and video DJ, and discuss what I'm looking for in the animation loops.

I had several themes in mind relating to my DJ'ing brand, but allowed for flexibility in manifesting that vision from the animation team. Nick then asked to set up a Skype meeting to further discuss, in which I provided more detail of what I was looking for, as well as details regarding file formats and software I use as a video DJ.

The initial project we decided on was the following (message taken from Upwork):

"So for the first loop, we agreed that your team will focus on medical imagery with an occult/dance spin, so your animators can choose from designing a loop of between 5 - 30 seconds with their choice of imagery of skulls, skeletons, bones, blood vessels, neurons to accompany music similar to this effect".

I then provided some examples of VDJ loops to serve as references. Nick's team then began working on the project and completed it within five days, at which point Nick sent me the result for my feedback and approval.

Being satisfied with the work Nick's team did on the first project, I then laid out four options for additional projects I'd be interested in receiving from them, and provided a Google Drive link with some reference images and videos I compiled for them. Nick's team at Queppelin completed the second and third project promptly.

They then completed a fourth project and provided an updated version of the third project incorporating feedback and revisions I requested. I received the fifth and final animation on September 16th, after which we ended our Upwork contract because of lack of additional funds for more projects on my part.

I provided a positive review for Nick and his team through Upwork and let him know I would be interested in working together again in the future.

What was the team composition?

I liasoned directly with Nick, who i believe is the founder and president of Queppelin. He added one team member to our chat in Upwork, though our communications predominantly continued back and forth between Nick and I. I also met another team member during one of few Skype calls we had.

Can you share any outcomes from the project that demonstrate progress or success?

Nick's team produced a total of five animation loops for me in the span of about a month. I was particularly satisfied with their work because the loops contained a generous range of content which I am able to chop up and create even more content and loops out of, and the projects were done at an unbeatable price.

Additionally, Nick remained prompt in communication and follow-up throughout the project and we continue to liason regularly.

How effective was the workflow between your team and theirs?

I found the workflow to be effective and was very satisfied with the speed of work and promptness of communication of Nick and his team at Queppelin.

What did you find most impressive about this company?

I was most impressed by the competence and speed of their work for the price they offered.

Are there any areas for improvement?

Although I was and continue to be happy with the animations I received, particularly for the price I paid, some of the effects amd transitions used looked basic. Nick was open to feedback around this and made edits as requested, however I did not feel the need to ask for more edits because I knew I can chop up the best footage to use on stage, and leave the less quality footage out.

Please describe your company and your position there.

Chilisin Electronics Corporation established in the year 1972 as a local domestic supplier of inductor in Taiwan has grown into a worldwide corporation having factories and sales offices in Taiwan, China, Asean, Europe and US.

Chilisin group is now a total Solution Provider for Power, EMI and RF. With a complete product range and global technical support, Chilisin has become one of the few inductor suppliers capable of providing a complete “one-stop shopping” experience.

As a country manager responsible for overall country business/ activities.

For what projects/services did your company hire Queppelin?

The team created an interesting solution for training of my team's manufacturing process. The solution was one time cost and can be used over an extended period of time. My competitors were going for a similar solution and had registered good return on the investment, this prompted me to go one one too.

What were your goals for this project?

Training and practice of my end level executioners ie the ones that manufactured the electronic components.

How did you select this vendor?

Through a word of mouth, and then their proposal/communication that impressed me.

Describe the project and the services they provided in detail.

They are an IT services company and have a good hand at AR/VR based solution.

What was the team composition?

One project manager (and a cofounder) along with a couple of unity developers, 3D designer.

Can you share any information that demonstrates the impact that this project has had on your business?

It has been a month that the product is implemented in my company and the learning & results have been great. Users did retake the demos, omit any unforeseen mistakes, and also diminish the realtime risk of handling minute hardware.

How was project management arranged and how effective was it?

Pulkit and team were great. They were communicative and used standard tools & reports to manage the project.

What did you find most impressive about this company?

They impressed with their end product, communication skills, and reporting.

Are there any areas for improvement?

They ask too minute questions that I would have preferred them to take a decision by themselves.

Please describe your company and your position there.

Fleetable is a Cloud Based Software for Logistics Industry to make your fleet operations simple, transport solutions manageable and most important keeping cost in control. I am the owner/ CEO of the company.

For what projects/services did your company hire Queppelin?

We approached Queppelin to develop our SaaS based solution for our Logistics Tech company. The algorithms in logistics & fleet management software are fairly complex and require deep understanding of the domain. This might be challenging for a tech company. But Queppelin had a good grasp of the domain.

What were your goals for this project?

India is a 1.3+ billion people country and hence a big consumer market that requires humongous goods transportation infrastructure. This is supported by logistics tech software like ours. With the project we wanted to capture a substantial part of this market.

How did you select this vendor?

We found them through Google search and they stood out amongst multiple tech partner options we connected with.

Describe the project in detail.

Some of the features we initially planned to develop:

• Real Time load Updates
• Delivery Status & Tracking
• Trip Management
• Inventory Management
• Manage Transporters
• Overspeeding Alerts
• Manage Consignee
• Historical Reports

What was the team composition?

It was a fixed cost project comprising of a few Angular & .Net developers along with a few non-development members such as a project manager.

Can you share any outcomes from the project that demonstrate progress or success?

Our solution was beta launched in June and saw a steady footfall. The efficiency of the system raised. The final launch saw another increase in the customer base and a reduction in our sales cycle.

How effective was the workflow between your team and theirs?

Excellent.

What did you find most impressive about this company?

Their domain knowledge and project communication skills stood out to us.

Are there any areas for improvement?

Their change request costs can be reduced.

Please describe your company and your position there.

We are a technology training provider serving the learning needs of Fortune 500 companies including Microsoft and IBM.

For what projects/services did your company hire Queppelin?

Queppelin developed a VR based training system with which we provide virtual hands on experience to IT engineers for our client teams.

What were your goals for this project?

1. to enable learning by doing approach for teams who are geographically apart. 2. to enable synchronized learning across teams. 3. to save on logistic hassles in large roll outs.

How did you select this vendor?

A friend of mine who is their client since last few years recommended me their services.

Describe the project in detail.

Our clients who are the consulting arm of a global IT giant wanted to set up a global teams. The teams needed to be trained across various technologies with hands on experience. The challenge was to do this with synchronization across geographies, time zones and within stipulated time period. With the help of Queppelin's VR solutions, our delivery & content team created a customized offering for the client and deliver it as per the expectations.

What was the team composition?

Queppelin team: - 2 Unity developers - one 3D animator - one 3D modeller - one 2D graphic designer - project manager - account manager Optmistik Infosystem's team: - One product manager - 5 Learning content developer - A team of learning providers

Can you share any outcomes from the project that demonstrate progress or success?

We were able to provide the VR based training and achieve training across various technologies for our client teams. The desired result was well achieved.

How effective was the workflow between your team and theirs?

Communication was great with the teams. Queppelin team used standard tools for effective project management including the use of Jira, and Basecamp.

What did you find most impressive about this company?

The team work and timely communication. They were willing to go the extra mile for us. 

Are there any areas for improvement?

Not sure but it would have been great if the last minute change requests could have been absorbed in the same cost.

Introduce your business and what you do there.

I’m the founder and CEO of Tinggal, an online platform for budget hotels.

What challenge were you trying to address with Queppelin?

We needed help to develop and launch our web platform.

What was the scope of their involvement?

Queppelin helped us scope, build, and enhance our web platform. It’s a shared inventory platform for budget hotels in Indonesia that supports multiple languages and currencies. As a hotel site, it features a lot of high-resolution images, but the internet available in Indonesia isn’t that strong. One of the challenges was how to share high-resolution photos in a network with generally lower bandwidth. 

The team also helped us build the entire recommendation engine that looks at past transactions, user behaviors, and the sequence of purchase. Along with that, Queppelin built all the backend services, the entire CRM platform, and site optimization. They developed the end-to-end platform and ensured that it is mobile-friendly.

What is the team composition?

There were 3–4 people I was regularly in touch with. The team behind them had 7–8 people on a full-time basis.

How did you come to work with Queppelin?

Someone who had previously worked with Queppelin referred us to them.

How much have you invested with them?

We spent over $150,000.

What is the status of this engagement?

We worked together from January–September 2016.

What evidence can you share that demonstrates the impact of the engagement?

We gave them a roadmap and timeline that Queppelin ultimately met. Post-launch, we measured their work in uptime, site speed, and load balancing. If there were any enhancements, those had different KPIs.

How did Queppelin perform from a project management standpoint?

Their project management was good. I’d give them 4.5 out of 5.

What did you find most impressive about them?

Queppelin had a very strong business sense. When we were recommending some enhancements, they actively gave us a customer perspective and encouraged us to look at the idea from a different angle, test it out, and see if it gets validated.

Since we didn’t have a CTO at that time, Queppelin was my go-to for technical guidance in a few interactions. They gave extremely neutral business advice that helped us structure the platform to be a lot more scalable from day one.

Are there any areas they could improve?

Queppelin could improve their communication. There wasn’t a lack of response, but I had a lot of Indonesians in my team, and due to accent issues, sometimes there were communication gaps.

Introduce your business and what you do there.

I am the director of engineering for Wudstay.

What challenge were you trying to address with Queppelin?

We were in a pre-launch phase and were looking for a tech partner who could guide us, conceptualize the tech architecture and handle all our development.

What was the scope of their involvement?

We wanted to develop our whole technology background, including our Java and PHP backend, which was to be used by employees and field agents. We also built a frontend customer website for desktop and mobile devices. Thirdly, we developed native mobile apps for iOS, Android and Windows Phone. We had the option of creating cross-platform apps, but chose native development, since that could give us more control over future updates. Queppelin was in charge of specifications listing, technical architecture, wireframing, design, and development.

The product is still in the support phase, and we’ve continued to add new elements to it such as coupons for customers or new payment gateways.

What is the team dynamic?

My job is to handle all tech development and pass on our requirements to Queppelin’s team. They took care of the implementation process. They assigned a team of 7–8 people for our project including a project manager and developers.

How did you come to work with Queppelin?

There are many options in India, especially in the National Capital Region, and assessment and selection can be a tedious task from the client’s end. Since our backend was built predominantly in Java and PHP, we wanted a partner with a strong product development expertise, not just any app agency. Queppelin showed us some of their past work, including their technical expertise and methodology, which was a definite plus for them.

As a product company, our requirements change all the time, and we implement new features every 7 days. We needed to have confidence that our development team could implement those changes, and do it at a good pace. Pricing was another issue, since it was a large contract, originally for the development of the initial product, as well as for support.

How much have you invested with them?

The total has been above $100,000 so far, including the web backend, mobile apps and the customer-facing website.

What is the status of this engagement?

We started working with Queppelin before the company launched, around November 2014. The relationship is ongoing.

What evidence can you share that demonstrates the impact of the engagement?

The work so far has been great, and I have no complaints. As the director of engineering, I review all their work on a regular basis. I’m happy with the quality of code received.

Customers have given us positive feedback on our website and overall technology.

How did Queppelin perform from a project management standpoint?

This has evolved over time, as we have a long relationship with Queppelin. The project management and development methodologies were criteria that we looked at before hiring them, and they have performed well.

A couple of their members have worked out of our office, and we’ve also had 5–6 of our members work from theirs. Since we are close by, we’ve communicated over the phone on an almost daily basis.

I’ve worked with their project manager on a daily basis and with the developers on a bi-weekly basis. On a monthly basis, I’ve had meetings with Queppelin’s founders to provide feedback on the methodology changes we require.

What did you find most impressive about them?

Their product development experience is exceptional. Queppelin has been able to understand what we were trying to develop and made themselves an extension of our team.

Are there any areas they could improve?

Not particularly.

Do you have any advice for potential customers?

My experience with their team has been great, and I find them to be a good choice for developing products.

Please describe your company and your position there.

Sales & Distribution for Pontoon Boats

For what projects/services did your company hire Queppelin?

3D Modeling of Boat Design

What were your goals for this project?

To provide a 3D model for a new boat design.

How did you select this vendor?

Vendor was selected for their high rated reviews and cost effective bid proposal.

Describe the project in detail.

The team did an outstanding job in creating a 3D model from several photos, drawings and written explanations we provided. I'm very pleased with their ability to model based on the material I provided. They were great communicators and completed the work in a timely manner.

What was the team composition?

We communicated with two different team members, one being the team lead and the other being the developer.

Can you share any outcomes from the project that demonstrate progress or success?

Nothing to report as of yet.

How effective was the workflow between your team and theirs?

Workflow was very effective. The app we used allowed for quick communication and easy transferring of documents.

What did you find most impressive about this company?

Time to complete the model.

Are there any areas for improvement?

None.