Queppelin Client Reviews

Portfolio

Key clients:

Facebook,Nokia, KDDI, Times of India, Nissan Micra, Allgeier, Times Internet, Oxigen mobile wallet, Icliniccare, Wudstay, Snapdeal, Aircel, Saregama India Limited.

Reliance BigFlix

BoxTV Mobile app

Universal Journeys

Mirchi Murga mobile apps (for Radio Mirchi)

BookMyHouse

Rajasthan Patrika - no.1 Newspaper in Rajasthan

Written Opinions- Demo Video

iCliniccare

Gaana Mobile app

Wudstay Travel App Review and Features #iWudStay

Wudstay

Saregama Mobile app

Oxigen Wallet

Reviews

Submit Review

Web Development

Jun 06, 2019

the project

Web Platform for Travel and Leisure Company

"Queppelin had a very strong business sense."

Web Development

$50,000 to $199,999

Jan. 2016 - Sep. 2016

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

$50,000 to $199,999

Jan. 2016 - Sep. 2016

Project summary:

Queppelin built a web platform that allows users to find, compare, and book budget hotels. Among other features, they created a recommendation engine, a CRM platform, and backend services.

11-50 Employees

Indonesia

Arjun Chopra

Founder and CEO, www.Tinggal.com (OneStandard Group Pte Ltd)

Verified

the reviewer

Founder and CEO, www.Tinggal.com (OneStandard Group Pte Ltd)

Arjun Chopra

Hospitality

11-50 Employees

Indonesia

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

4.5

Quality:

4.5

Schedule:

4.5

Cost:

5.0

Willing to refer:

5.0

the review

"Queppelin had a very strong business sense."

Jun 06, 2019

Feedback summary:

The platform arrived on time and met all specifications and KPIs. Queppelin delivered high-quality development work quickly and at great value. They also provided valuable technical and business insights throughout, enabled a smooth and productive workflow.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Tinggal, an online platform for budget hotels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Queppelin?

We needed help to develop and launch our web platform.

SOLUTION

What was the scope of their involvement?

Queppelin helped us scope, build, and enhance our web platform. It’s a shared inventory platform for budget hotels in Indonesia that supports multiple languages and currencies. As a hotel site, it features a lot of high-resolution images, but the internet available in Indonesia isn’t that strong. One of the challenges was how to share high-resolution photos in a network with generally lower bandwidth.

The team also helped us build the entire recommendation engine that looks at past transactions, user behaviors, and the sequence of purchase. Along with that, Queppelin built all the backend services, the entire CRM platform, and site optimization. They developed the end-to-end platform and ensured that it is mobile-friendly.

What is the team composition?

There were 3–4 people I was regularly in touch with. The team behind them had 7–8 people on a full-time basis.

How did you come to work with Queppelin?

Someone who had previously worked with Queppelin referred us to them.

How much have you invested with them?

We spent over $150,000.

What is the status of this engagement?

We worked together from January–September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We gave them a roadmap and timeline that Queppelin ultimately met. Post-launch, we measured their work in uptime, site speed, and load balancing. If there were any enhancements, those had different KPIs.

How did Queppelin perform from a project management standpoint?

Their project management was good. I’d give them 4.5 out of 5.

What did you find most impressive about them?

Queppelin had a very strong business sense. When we were recommending some enhancements, they actively gave us a customer perspective and encouraged us to look at the idea from a different angle, test it out, and see if it gets validated.

Since we didn’t have a CTO at that time, Queppelin was my go-to for technical guidance in a few interactions. They gave extremely neutral business advice that helped us structure the platform to be a lot more scalable from day one.

Are there any areas they could improve?

Queppelin could improve their communication. There wasn’t a lack of response, but I had a lot of Indonesians in my team, and due to accent issues, sometimes there were communication gaps.

4.5

Overall Score

4.5 Scheduling

ON TIME / DEADLINES

5.0 Cost

Value / within estimates

Queppelin was one of the most cost-effective options we considered.

4.5 Quality

Service & deliverables

5.0 NPS

Willing to refer

Web Development

Nov 15, 2017

the project

Web, Backend & App Dev for Tech Platform

“Their product development experience is exceptional.”

Web Development

$50,000 to $199,999

Nov. 2014 - Ongoing

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

$50,000 to $199,999

Nov. 2014 - Ongoing

Project summary:

Hired to provide guidance for tech architecture and development, they developed the product specifications listing. They did all wireframing, design, and development of backend, website and mobile apps.

11-50 Employees

Jaipur, India

Surendra Singh Rathore

Director of Technology, Wudstay Travels Private Limited

Verified

the reviewer

Director of Technology, Wudstay Travels Private Limited

Surendra Singh Rathore

Internet

11-50 Employees

Jaipur, India

Phone Interview

A Clutch analyst personally interviewed this client over the phone.

Verified

5.0

Quality:

5.0

Schedule:

5.0

Cost:

4.5

Willing to refer:

5.0

the review

“Their product development experience is exceptional.”

Nov 15, 2017

Feedback summary:

In response to their technology developments, customer feedback has been positive. Queppelin has strong expertise in product development, and they deliver high-quality code. They were also a good choice for this dynamic environment due to their ability to keep up with the pace and produce quickly.

the review

Background
Challenge
Solution
Results
Ratings

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the director of engineering for Wudstay.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Queppelin?

We were in a pre-launch phase and were looking for a tech partner who could guide us, conceptualize the tech architecture and handle all our development.

SOLUTION

What was the scope of their involvement?

We wanted to develop our whole technology background, including our Java and PHP backend, which was to be used by employees and field agents. We also built a frontend customer website for desktop and mobile devices. Thirdly, we developed native mobile apps for iOS, Android and Windows Phone. We had the option of creating cross-platform apps, but chose native development, since that could give us more control over future updates. Queppelin was in charge of specifications listing, technical architecture, wireframing, design, and development.

The product is still in the support phase, and we’ve continued to add new elements to it such as coupons for customers or new payment gateways.

What is the team dynamic?

My job is to handle all tech development and pass on our requirements to Queppelin’s team. They took care of the implementation process. They assigned a team of 7–8 people for our project including a project manager and developers.

How did you come to work with Queppelin?

There are many options in India, especially in the National Capital Region, and assessment and selection can be a tedious task from the client’s end. Since our backend was built predominantly in Java and PHP, we wanted a partner with a strong product development expertise, not just any app agency. Queppelin showed us some of their past work, including their technical expertise and methodology, which was a definite plus for them.

As a product company, our requirements change all the time, and we implement new features every 7 days. We needed to have confidence that our development team could implement those changes, and do it at a good pace. Pricing was another issue, since it was a large contract, originally for the development of the initial product, as well as for support.

How much have you invested with them?

The total has been above $100,000 so far, including the web backend, mobile apps and the customer-facing website.

What is the status of this engagement?

We started working with Queppelin before the company launched, around November 2014. The relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work so far has been great, and I have no complaints. As the director of engineering, I review all their work on a regular basis. I’m happy with the quality of code received.

Customers have given us positive feedback on our website and overall technology.

How did Queppelin perform from a project management standpoint?

This has evolved over time, as we have a long relationship with Queppelin. The project management and development methodologies were criteria that we looked at before hiring them, and they have performed well.

A couple of their members have worked out of our office, and we’ve also had 5–6 of our members work from theirs. Since we are close by, we’ve communicated over the phone on an almost daily basis.

I’ve worked with their project manager on a daily basis and with the developers on a bi-weekly basis. On a monthly basis, I’ve had meetings with Queppelin’s founders to provide feedback on the methodology changes we require.

What did you find most impressive about them?

Their product development experience is exceptional. Queppelin has been able to understand what we were trying to develop and made themselves an extension of our team.

Are there any areas they could improve?

Not particularly.

Do you have any advice for potential customers?

My experience with their team has been great, and I find them to be a good choice for developing products.

5.0

Overall Score

5.0 Scheduling

ON TIME / DEADLINES

They have met deadlines. We generally don’t allow for a lot of time, but Queppelin has performed well.

4.5 Cost

Value / within estimates

5.0 Quality

Service & deliverables

The technology is exceptional; it is stable and scalable.

5.0 NPS

Contact

Product development and management simplified

headquarters

other locations

Focus

Portfolio

Reliance BigFlix

BoxTV Mobile app

Universal Journeys

Mirchi Murga mobile apps (for Radio Mirchi)

BookMyHouse

Rajasthan Patrika - no.1 Newspaper in Rajasthan

Written Opinions- Demo Video

iCliniccare

Gaana Mobile app

Wudstay Travel App Review and Features #iWudStay

Wudstay

Saregama Mobile app

Oxigen Wallet

Reviews

Reviews

the project

Web Platform for Travel and Leisure Company

the reviewer

the review

Jun 06, 2019

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer

the project

Web, Backend & App Dev for Tech Platform

the reviewer

the review

Nov 15, 2017

the review

ON TIME / DEADLINES

Value / within estimates

Service & deliverables

Willing to refer