Qubika

BACKGROUND

Please describe your company and your position there.

I'm the CEO of ViviHealth, a healthcare technology company focused on delivering digital solutions to the behavioral health market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire December Labs, and what were your goals?

We needed expertise in three primary areas: backend/database, web front-end and mobile applications. The engineers worked as an integral part of the broader engineering team, responsible for key engineering and product deliveries.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred via a trusted partner to December Labs and the level of expertise, contract flexibility and cost were key decision factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work included key Kubernetes back-end design enhancements and new micro services to support our real-time clinical decision support system and data science-driven insight engine.

On the front-end, engineers created a robust real-time web-based clinical dashboard and reporting structure, as well as two robust mobile apps on both Android and IOS.

How many people from the vendor's team worked with you, and what were their positions?

There were 4 engineers worked with our team, including: a senior backend engineer, a senior web developer, and 2 senior mobile app developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The December Labs team was integral in delivering an on-time product launch. Overall, the team was well integrated, highly available and easy to work with.

Describe their project management style, including communication tools and timeliness.

Communication was easy using standard tools such as Teams and Slack, as well as Jira and Confluence. Agile-based methods wer used and tracking was easy and integrated.

What did you find most impressive or unique about this company?

The team was dedicated and invested in the project, going the extra mile and contributing to innovation along the development path.

Are there any areas for improvement or something they could have done differently?

No major areas for improvement.

BACKGROUND

Please describe your company and your position there.

I'm software product manager at Inspire Fitness. I work with our teams to design, and deliver customer focused features. We provide on demand and live streaming fitness classes on our mobile app and connected equipment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire December Labs, and what were your goals?

We work with December Labs to stay ahead of the competition in the areas of design, mobile, and software on connected equipment. Our goals were to release products and features to the market that were easy to use.

SOLUTION

How did you select this vendor and what were the deciding factors?

December Labs operates like a startup and are flexible to changing priorities and customer requirements that are heard from the 'field'. The expertise in the areas in which we find ourselves was attractive as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have a team of QA, Mobile, Design. QA tests the features that we generate, they create test cases, tickets on Github. QA uses tools like Qase to document finds and transfers those to GitHub.

Design works closely with our team members and other departments (Marketing) to come up with product designs along with other collateral such as user guides that people will use with our fitness equipment. Design uses tools such as Figma, and Sketch.

Mobile team is split up into mobile app and connected fitness. On the mobile team the team members roll out features that are being asked of by stakeholders. The team uses React Native and is very knowledgeable in this area. They played a key role in delivering a large feature that resulted in an uptick in subscriptions.

Connected fitness team develops the app in Android and has to support software across multiple equipment lines so the work is quite involved. The team lead communicates daily about requirements and the team members execute on features, bugs that come up. Challenging features such as offline mode were done, along with building a custom 'web view' in the app.

How many resources from the vendor's team worked with you, and what were their positions?

We are working with a team of 7 people. Two QA One UI / X Designer 2 Mobile app - React Native Developers 2 Console app developers - Android

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the milestone release we saw an uptick in subscriptions last quarter.

Describe their project management style, including communication tools and timeliness.

We use Slack, Github, Clickup, to communicate. Communication is effortless with the team. Everyone is very flexible and fun to work with.

What did you find most impressive or unique about this company?

Their ambition and drive to be the best are really impressive. The culture that the company has set is wonderful and it shows people enjoy working there.

Are there any areas for improvement or something they could have done differently?

As of now we've been very happy working with them.

BACKGROUND

Please describe your company and your position there.

Disney operates an OTT service business that oversees all consumer-facing digital video subscription services across the company. Disney Streaming is responsible for developing and operating Disney’s direct-to-consumer video businesses globally, including Disney+, ESPN+ and hulu.

As a distribution executive, I am responsible for integrations and scale of our technologies to accomodate Disney growth targets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moove It, and what were your goals?

As a result of the initial popularity of our OTT services we found ourselves ahead of forecasts and needing additional resources who were capable of learning our culture and our solutions in enough detail that they could hit the ground running with customer integrations and augment the existing development/engineering and support organizations.

SOLUTION

How did you select Moove It and what were the deciding factors?

Moove-It had the right blend of agility and knowledge to handle large projects quickly and w/o heavy overhead.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From kick off through planning to individual customer touch points, Moove-it became a key contributor to the success of our launches. They showed a level of autonomy as vendor that is rarely seen in this industry and required minimal orientation towards the problem.

We needed fluency in the following areas and Moove-it was able to supply the knowledge and experience. Python, Golang, Go, Scala, Javascript, TLS, Apache, AWS DynamoDB, S3, GitLab, Jenkins, LinuxCentOS

How many people from the vendor's team worked with you, and what were their positions?

Over multiple years we have seen between 5 and 10 different individuals from Moove-it engaged over 2-5 different projects.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Projects were deployed ahead of schedule NPS scores increased Local language support in LATAM and EMEA proved invaluable.

Describe their project management style, including communication tools and timelines.

Slack channels Jira instances email Conference bridges VidConferences

What did you find most impressive or unique about this company?

The culture, the people, the personalities and the interest in aligning towards a common goal with our larger business. Moove it became and extension of our business and it never felt like a vendor.

Are there any areas for improvement or something they could have done differently?

none.

BACKGROUND

Please describe your company and your position there.

CEO of a small software consulting company DNC Services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire December Labs, and what were your goals?

I hired December Labs to create a Cloud, Mobile and On Premise solution to expose on premise data to the the cloud and users' mobile devices. The goal was to seamless expose an on premise application database tables to the cloud, and then sync that to an iOS and Android native application on users devices.

SOLUTION

How did you select December Labs and what were the deciding factors?

I selected December Labs as they were the easiest to work with and brought the most experienced engineers to the table. No task was too complex for them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There was an initial scoping with the customer, and then post that a 1-2 month implementation. All up the technology used was Java, React Native mainly.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a senior level architect, a mobile dev, a frontend dev and a backend dev.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The results were excellent and the apps were designed beautifully, it allowed for faster communication from users to the back office and reduction of many errors caused by handling of paperwork.

Describe their project management style, including communication tools and timelines.

Communication tools was mainly Slack and Email, and we used trello for simple tracking of sprint to sprint. Communication was near dail.y

What did you find most impressive or unique about this company?

Design, attention to detail, and the desire to make the customer happy whatever the cost.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I'm the co-founder and the COO at a digital health startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moove It?

Moove It was hired to assist our firm with the development of our UX, UI, and brand assets for our product launch.

What were your goals for this project?

The goals of this project were to build a frictionless experience for our consumers while ensuring their path to success was both obviously and achievable. Furthermore, as a team we worked to build an equity that was welcoming, could stand the test of time, and preferred by our target market

SOLUTION

How did you select Moove It?

Moove It's team of UX, UI, and graphic designers were an integral part of our success. Through an agile process, and with consistent feedback loops, the Moove It team built, iterated, and executed on our vision flawlessly.

Describe the project in detail.

Moove It's team built the app and portal flow, screens, and wire frame to allow our team to evaluate live what worked and what didn't. From there, the team iterated on changes identified to build out the final work product.

What was the team composition?

Our team included both senior leadership to focus the strategy on consumer behavior and the latest trends, as well as UX and UI experts focused on driving the best experience for the consumer. In a second project, graphic designers and branding experts were brought in to ensure the most relevant experience was leveraged.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been very pleased with the work and work product delivered to date by Moove It. Their work was on time, on budget, and on brief.

How effective was the workflow between your team and theirs?

The workflow between the teams was seamless. By meeting two you wouldn't have known who worked for whom. That to me is the test of a good team!

What did you find most impressive about this company?

The ability to build, learn, react, and adjust to the flexible needs and wants of a startup company.

Are there any areas for improvement?

None to date.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at Exo Imaging, a medical solutions company that makes handheld ultrasound devices with a cloud platform. It’s a solution specifically for the point of care emergency room.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moove It?

We needed help with development for our solution.

SOLUTION

What was the scope of their involvement?

We wanted to build and deploy the interface for the ultrasound transducers on the iPhone. The scope expanded to provide the UI and frontend for the web app version. Now we expanded the contract for Moove It to work on the backend as well. 

They’re mostly using Python and Apple developer kits. We’re going to work together for at least a few more months until the platform is released. After that, the contract will be for more maintenance and new features.

What is the team composition?

For the web, we’re working with one technical leader and one developer. For mobile, we have one developer. There’s one project manager leading the project on their side.

For the backend, there are three people. There’s one QA person and another developer who's mostly just coordinating the backend work.

How did you come to work with Moove It?

I wasn’t here when they were hired originally, but I can speak to why we’re continuing to work with them. Their work ethic and processes are really good.

They’re strong in providing documentation and they have a good methodology, and their work is clean compared to the other contractor company.

What is the status of this engagement?

We started working together in September 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re planning to release in October and so far, we’re on track. They’re really patient. Sometimes they have to rework some things because we’re improving what we’re working on. It’s difficult to give metrics but the problem isn’t on Moove It’s side, it’s because we’re changing a lot on our side.

How did Moove It perform from a project management standpoint?

The project manager is really responsive, organized, and on top of things. We put in the request and she comes back the day after. It’s a pleasure working with her. Communication is really easy. They’re super responsive. 

We use Jira for bug tracking. The way Moove It describes everything is really thorough. We always know where we’re going and what they’re doing.

What did you find most impressive about them?

They can easily bring someone on board who is up to speed really quickly. Their developers are really experienced. When they bring on someone new, like when we decided to add the backend work, they came on board and added a significant contribution early on. It didn’t take weeks before they were making progress.

Are there any areas they could improve?

There’s nothing I’d have them improve at this point. Most of the rework they’re doing is because we’re changing our mind.

Do you have any advice for potential customers?

Don’t hesitate to work with them. They will help to guide you in an area that you’re not that experienced. They will give their recommendations but they will do as you wish.

BACKGROUND

Introduce your business and what you do there.

We’re a startup that provides a psychological and interpersonal assessment for leaders in organizations to examine their professional networks. I’m the founder and CEO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moove It?

We had the vision and mission of our product worked out. We needed augmented software development help to accelerate the build of the product.

SOLUTION

What was the scope of their involvement?

The first phase involved building the assessment infrastructure on the backend. One developer and data science specialist worked with us on that. Now, in the second phase of the project, we’re aiming to get the UI configured and finalized for the launch of the product. 

The design process was quite iterative. We have a CTO and designer in-house, and they had a vision in mind for pulling the development off. Many of the smaller, logistical decisions were left up to them in the development phase. They would often recommend different ways of effectively achieving our goals. Essentially, they took our requirements and made suggestions for improvement as they built out the product.    

One of the solution’s core functions is a network visualization that renders quickly in the UI and browser. It took considerable data science work to ensure that this was handled correctly.  

What is the team composition?

There were three people managing the project. Mike (Technical Architect) was our project manager, and we also worked with Lucas (Technical Architect) and Ignacio (Full Stack Developer). Mike managed the team and made sure they were on track throughout the development. The COO also checked in on us periodically to make sure everything was going well. 

How did you come to work with Moove It?

Our CTO worked with them in the past and had a very positive experience. They’re able to undertake a meaningful staff augmentation, where they fill in the gaps and want to make our business successful. That’s ultimately what led to the decision for us. 

How much have you invested with them?

We spent between $50,000–$100,000 on their work. 

What is the status of this engagement?

We started working together in November 2019, and our teams are still collaborating. We’ve finished most of the requirements but are still working on small bug fixes.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Before working with them, we didn’t have a product up and running. They made that possible through developing, and we now have active customers on the product. Getting paid customers on a product is one of the best successes a software company can have. 

How did Moove It perform from a project management standpoint?

They easily plugged into our meeting cadence and Slack channel, so they really felt like a part of the team. If we had deadlines, they worked hard to meet them in their iterative process. They staffed us with the right people at the right times. When new people were introduced to the development, it was always a seamless transition.  

What did you find most impressive about them?

The team was eager to be embedded in the team and work alongside us to solve our problems. They act and feel like part of our team, working to create a true partnership.   

Are there any areas they could improve?

They could offer us some expertise and suggestions surrounding product management. That would be really helpful to us. 

Do you have any advice for potential customers?

Be clear in communications and let them be a part of your team.

BACKGROUND

Introduce your business and what you do there.

I’m the QA manager of a SaaS company.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moove It?

We were tasked with building a plug and play APIs in a very tight window. We had to service millions of calls with a very high throughput. We brought Moove It on during the planning phase of the project and they worked with us through execution and delivery.

SOLUTION

What was the scope of their involvement?

They received the same scope of work that we were sent from the client. We needed to come up with the strategy and they executed.

For the initial phase of this project, they were responsible for delivering one possible solution based on our requirements. Their deliverables included potential stacks, languages, database solutions, build solutions. They identified the tech stack required to execute our vision and then they were able to deliver a timeline that would satisfy our customer needs.

Not only did they design the architecture for the solution, they helped write the code and build each component along the way.

What is the team composition?

The biggest team we worked with had 5 engineers. They were able to upscale and downscale as necessary.  

How did you come to work with Moove It?

Our management team was looking for an engineering team that could execute this, and I was brought on after they were hired. Management believes in a meritocracy. I think they set them up against our previous service provider on a project and Moove It blew it out of the water.

How much have you invested with them?

We’ve spent about $700,000.

What is the status of this engagement?

The project lasted from November 2018–September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our goal was an architecture that could support 2 million calls per day with a throughput for 160 per second, but they delivered a system that supported a throughput of 1,000 per second. This was a crucial project for us—before working with Moove It, we had the potential to lose the customer, but Moove It helped us preserve that contract. Now we’re working on a new phase of the project, making it scalable for more customers.

How did Moove It perform from a project management standpoint?

They always delivered on time. Their management was top notch. I really connected with the team members I interacted with, and developed a personal and professional relationship with them. I can go to them for opinions outside the scope of their work.

They were tasked with constant reports and worked with us even though they were in a different time zone. That often meant working late nights or early mornings to ensure on-time delivery. Despite being an overseas team, their English was phenomenal.

We communicated with them using Jira Atlassian Suite, Slack, and Smartsheets. We had a project manager on our team as well that drove timelines. They gave Moove It tasks which were disseminated from the top level.

What did you find most impressive about them?

Their ability to execute without constant check-ins really sets them apart. They became so integrated within our organization, that they felt like part of our team.

Are there any areas they could improve?

I would be remiss to find something that they don’t do well.

Do you have any advice for potential customers?

Let them do their work. At one point, our project manager was trying to do daily meetings, and the bureaucracy got in their way. Just trust them to get the job done for you.

BACKGROUND

Please describe your company and your position there.

Therapydia in a US-Based chain of Physical Therapy clinics devoted to retaining our patients for their lifetimes. We use ReferralJET to operated the clinics at scale, providing marketing automation, customer relationship management and business intelligence. I am the CEO of Therapydia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moove It?

We hired Moove-it to build the marketing automation and business intelligence modules of ReferralJET, and to maintain the existing code base. ReferralJET is proprietary software owned by Therapydia.

What were your goals for this project?

We want ReferralJET to be able to scale across hundreds of clinics and to be able to track patients through their lifetime of relationship with the company.

SOLUTION

How did you select this vendor?

Moove-it was recommended by another software group in Uruguay once we outgrew them.

Describe the project and the services they provided in detail.

• Building our Marketing Automations module
• Building our Business Intelligence module
• Upgrading and maintaining our Customer Relationship Management module

What was the team composition?

The team typically consists of 1-3 developers and 1 project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As healthcare in the US becomes further consumerized and data driven, ReferralJET has helped Therapydia establish a competitive advantage

How was project management arranged and how effective was it?

The Project was effectively managed with two Therapydia employees spending a portion of their time interacting weekly with project managers in Uruguay.

What did you find most impressive about this company?

They were able to replace team members as needed with quality programmers. Efficient use of time. Good English language skills and convenient time zone. Flexibility in dealing with Covid impact on cash flow.

Are there any areas for improvement?

Could use a better third-party collaboration tools (we used Pivotal and the points system is not very useful at the CEO level)

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director of a company that offers a mobile application that allows users to find and navigate oil field locations across the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with December Labs?

We acquired the company in early 2019 and wanted to redesign the app from scratch.

SOLUTION

What was the scope of their involvement?

December Labs evaluated the initial version of our app. Their team then completely redesigned the platform.

We provided input on features and feedback from users. We discussed the flow and logic, so what we wanted to happen when users perform certain actions. 

Their team then designed mockups and made adjustments based on our feedback. After creating the mockups, they started the development.

We tested the app internally and then their team created a beta version that we tested with users. We then released the platform and got more feedback from live users.

They continue to add features and conduct research for us. We tell them what we want to do, and then their team figures out how to do it.

What is the team composition?

We’ve worked directly with four people from December Labs including a project manager.

How did you come to work with December Labs?

We met at a startup incubator where we both had offices. They had a lot of clients in Houston, so their team came highly recommended.

How much have you invested with them?

We’ve spent over $100,000 on their services so far.

What is the status of this engagement?

Our work together began in March 2019. We launched the new app in February 2020 but we’re still working with December Labs. Basically, they’re our outsourced developers.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Their response time’s quick, addressing bugs within 24–48 hours. There’ve been a couple of bugs here and there, but those were mostly due to user errors.

Their team frequently pushes out updates that have greater impacts on users. We broke our sales record in March, which was a team effort. Now, the app has all five-star reviews. All of our new users love the platform.

How did December Labs perform from a project management standpoint?

Their team communicates well and meets deadlines. Although, no one’s perfect and we’ve had delays. If the delays become significant, they don’t charge us for the extra time. Their team’s great about working through weekends.

What did you find most impressive about them?

Their commitment to their work is their most impressive quality. For example, the project manager’s wife was in labor and he was still on the line with us addressing an issue.

Are there any areas they could improve?

No, not at this time. It would always be nice for their rates to be lower but that’s an unrealistic expectation.

Do you have any advice for potential customers?

Work with them through the process. They have expert designers who can give you recommendations. If their team doesn’t have specific expertise, they’ll find someone who does.