What evidence can you share that demonstrates the impact of the engagement?
We don’t have a fluid way of quantifying the features’ impact on our revenue, but we wouldn’t be as far as we are without their help. They were instrumental in our instant messaging feature. Brokers don’t usually implement functionality outside of slow times in the season, so releasing that feature made sure we’d have at least a month of revenue.
The quality of their work is great. They’re as concerned with our quality as we are, and they help us figure out best practices for a startup like ours. Some of their suggestions for frontend tools help us identify and eliminate bugs, and they help a lot with the actual client environment and setup.
How did Quantum Mob perform from a project management standpoint?
We communicate frequently, and they check in every couple of days to clarify requirements. In our kickoff sections, we really broke the process down into understandable pieces, and they gave us great feedback for improvements. We mainly communicate via Slack or phone, and use email for things like invoices. Their office is near ours, so it’s easy to go meet with them in person.
What did you find most impressive about them?
They’re a small shop, but they really hustle effectively to deliver the product. They don’t take our company’s financial size into account, and really try to find the best solutions to help both our businesses. They do a great job and really put us forward.
Are there any areas they could improve?
Because they do their best to appease and prioritize all of their clients, they sometimes run out of time.
Do you have any advice for potential customers?
Potential customers have two options. They can either bring a specific set of requirements to the project, or Quantum Mob can help brainstorm. Sometimes laying out a timeline is difficult, but if you can set a schedule, success and measurable milestones are almost guaranteed.