We build user-centric web and mobile applications

At Quantum Mob, we build web and mobile applications with user-centric design, agile development, and highly scalable infrastructure. We work closely with startups and enterprises to craft their visions into reality.

Launch your project with the best team possible.

Services:

  • Web application development
  • Mobile application development
  • Rapid application prototyping
  • Custom software solutions
  • Enterprise software architecture

 

 
$50,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2016
Show all +
Toronto, Canada
headquarters
  • Quantum Mob
    471 Richmond Street West, Unit 202
    Toronto, ON M5V 1X9
    Canada

Portfolio

Key clients: 
  • University of Toronto
  • AMD
  • Temagami Systems
  • NewAge Products
  • Glocalspace

Reviews

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Website Rebuild & Integration for Cabinetry Supplier

"They adapt completely to any process, environment, or technology."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Feb. 2018
Project summary: 

Quantum Mob provided web development and cross-platform integration for an e-commerce channel, rebuilding the site from scratch and improving code to create a better user experience.

The Reviewer
 
51-200 Employees
 
Toronto, Canada
Lloyd Kim
Digital Project Manager, NewAge Products
 
Verified
The Review
Feedback summary: 

The updated platform’s restructured content and custom field-editing simplified in-house management processes and boosted conversion rates. Quantum Mob’s responsiveness, helpful insights, and adherence to the original budget contributed to a beneficial partnership.

BACKGROUND

Please describe your company and your position there.

I am the digital project manager at NewAge Products, which is an e-commerce business specializing in high-end cabinetry. I am responsible for the implementation of new features on our websites as well as integrations with other software. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Quantum Mob?

We needed assistance with web development and cross-platform integration, as we currently do not have any in-house developers. We were looking for a team with experience in providing web solutions and offering knowledge in UX design.

What were your goals for this project?

Our website needed to be rebuilt from the ground-up, including custom field-editing for all elements throughout the website. We also wanted to clean up the code and integrate Shopify APIs with applied HTML/CSS/PHP.

SOLUTION

How did you select this vendor?

Originally, we conducted an RFP process with nine digital agencies that we selected via referral. We liked Quantum Mob's ability to understand the project’s scope and willingness to provide solutions to any gaps that were discovered during the refining of requirements. Our negotiating process involved NewAge business owners and the leads at Quantum Mob.

Describe the project in detail.

Quantum Mob primarily worked on the website’s frontend and backend, providing development and testing while sharing their expertise in UX design.

Initially, we went through a discovery phase to clarify the scope of work. We had prepared designs and mockups in collaboration with Quantum Mob. They offered ideas to support different website features and improve performance.

Quantum Mob wasn’t responsible for providing UI-related direction, but they offered ideas anyway. This helped us understand the role of our in-house creative team in relation to the new features. Their feedback gave us insight into how to keep our website current and fast.

What was the team composition?

From our company, the team included me, our creative team, the business owner, and our marketing team. Quantum Mob provided a tech lead, a project manager, developers, and a UX consultant.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

The impact of Quantum Mob’s work lies in measuring conversion rates. The efficient page loads, new designs, and improved user flow increased conversions from 3% to 4%. This increase was sustained on a weekly basis and is continuing to grow. The new designs have reduced bounce rates throughout the site and provided easier calls to action.

We have also been able to conserve resources due to the streamlined communication between content teams and vendors when updating content. Now, we have custom fields that manage all content. SEO improved throughout the site due to restructured pages and improved image tagging.

We never thought we’d get such great results so quickly. Quantum Mob definitely exceeded our expectations.

How effective was the project management?

We collaborated constantly through daily standups and weekly status reports. Quantum Mob utilized Jira to provide full visibility as the project progressed. This helped ensure that our business aligned with the project’s scope and priorities.

Quantum Mob was available on multiple channels, including Slack, Skype, email, phone, and Jira. We raised any concerns throughout the project, and Quantum Mob discussed contingency plans for any potential risks that could impact the site’s implementation.

What did you find most impressive about this company?

They adapt completely to any process, environment, or technology. Their unfamiliarity with the Shopify platform did not impair their ability to suggest effective integrations with data from our site.

Quantum Mob’s cross-functional team prioritizes consistent communication with clients. Whenever I had a concern, they were always available to walk me through the issue and provide a solution. Of course, our company provided strict processes to ensure we stuck to our plan.

Quantum Mob stood out to me because of their emphasis on end-user interactions, which should be the driving factor for all software implementations. They fully understand the reach of each new product or feature and are able to communicate this perspective accurately to clients. Whenever I had doubts about any insights provided by Quantum Mob, they always provided relevant data to support their position. In the end, everything worked out well.

What tips or recommendations do you have?

They could improve their resource flexibility. They have a strong in-house team and are growing rapidly, so they are constantly looking for more people. However, if I wanted to increase the velocity of a sprint, I’d appreciate having enough available resources to expedite development. Quantum Mob is seeking to address this issue. If we’d had more resources, we may have been able to complete the project more quickly. However, based on our deadlines, their timelines still met our constraints.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    Since they're a small company, we had to strategize to find mutually convenient times.
  • 5.0 Cost
    Value / within estimates
    All work was performed efficiently and within our budget.
  • 5.0 Quality
    Service & deliverables
    The results surpassed our initial vision and intent.
  • 5.0 NPS
    Willing to refer
    They're the first reference I suggest for software consulting and development.

Development for Real Estate Brokerage Software

“They’re as concerned with our quality as we are… and they [give] us great feedback for improvements.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2017 - Ongoing
Project summary: 

Quantum Mob supplies the necessary development resources to fill a specialty market niche. They produce stand-alone modules, adjust small features, and provide bug fixes.

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Pavel Choulguine
Co-Founder, BrokerBay
 
Verified
The Review
Feedback summary: 

Eager to provide quality options, they work effectively regardless of project size or stature. They are instrumental in providing key features and are conscientious of market trends. Each project is delivered on time, and they have never missed a milestone. 

BACKGROUND

Introduce your business and what you do there.

BrokerBay provides operational software for real estate brokers. The company’s two major components include a marketplace that resembles an MLS [multiple listing service], and the operational efficiencies of an actual brokerage. We’ve been in business for about 18 months. I’m the co-founder and CTO.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quantum Mob?

We have been growing within a very specific market niche, but lacked the appropriate development resources. Hiring a full-time development team was extremely difficult, so we wanted to work with an outside agency.

SOLUTION

What was the scope of their involvement?

We give them a variety of tasks, from small features and bug fixes within the product, to large stand-alone modules. We outline the necessary business requirements, wireframe them, and set our monthly budget caps. Then we take them the pieces and they determine what is feasible within our financial and timeline constraints.

We work a lot within an angular Mongo 1.4 Node.JS, specifically Sails.JS, for the majority of our systems and the frontend build. One of the bigger modules they work on operates like Google Hangouts or Facebook Messenger, but we’re able to integrate it directly into our platform and spin it as a stand-alone feature. They took the majority of the technical initiative after we provided our projected business direction for it.

What is the team dynamic?

We have a good rapport, so I speak with the developers directly. We work with one to three team members, depending on the engagement at hand, without any dedicated project manager.

How did you come to work with Quantum Mob?

I worked with Eric [Co-Founder & Head of Operations, Quantum Mob] and Erich [Co-Founder & Head of Technology, Quantum Mob] at my previous company. I knew we could trust them and the quality of their work, so we decided to give them a shot.

How much have you invested with them?

We’ve spent about $40,000.

What is the status of this engagement?

We began to work together in August 2017. December is a slow month, so we will take a short break and reconvene early in 2018 to figure out our next steps.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have a fluid way of quantifying the features’ impact on our revenue, but we wouldn’t be as far as we are without their help. They were instrumental in our instant messaging feature. Brokers don’t usually implement functionality outside of slow times in the season, so releasing that feature made sure we’d have at least a month of revenue.

The quality of their work is great. They’re as concerned with our quality as we are, and they help us figure out best practices for a startup like ours. Some of their suggestions for frontend tools help us identify and eliminate bugs, and they help a lot with the actual client environment and setup.

How did Quantum Mob perform from a project management standpoint?

We communicate frequently, and they check in every couple of days to clarify requirements. In our kickoff sections, we really broke the process down into understandable pieces, and they gave us great feedback for improvements. We mainly communicate via Slack or phone, and use email for things like invoices. Their office is near ours, so it’s easy to go meet with them in person.

What did you find most impressive about them?

They’re a small shop, but they really hustle effectively to deliver the product. They don’t take our company’s financial size into account, and really try to find the best solutions to help both our businesses. They do a great job and really put us forward.

Are there any areas they could improve?

Because they do their best to appease and prioritize all of their clients, they sometimes run out of time.

Do you have any advice for potential customers?

Potential customers have two options. They can either bring a specific set of requirements to the project, or Quantum Mob can help brainstorm. Sometimes laying out a timeline is difficult, but if you can set a schedule, success and measurable milestones are almost guaranteed.

5.0
Overall Score I’m excited to see where this platform goes and what else we can build together.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re willing to pick up projects whenever they can, often with very little notice from us. They’ve never missed a timeline or a milestone.
  • 5.0 Cost
    Value / within estimates
    They provided us with a significant discount, especially compared to their competitors.
  • 5.0 Quality
    Service & deliverables
    They’ve been instrumental in our process.
  • 5.0 NPS
    Willing to refer
    I recommend them a lot.

Web App Dev for Utilities Software Company

"They're a small group of very talented people who actually care about delivering." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

Quantum Mob developed the user interface components of a complex web app. Helping the client work in a more agile way, their UI and data experts supported the project throughout all its stages. 

The Reviewer
 
1-10 Employees
 
Toronto, Canada
Jason Stoll
Managing Partner, Temagami Systems Inc.
 
Verified
The Review
Feedback summary: 

Their exceptionally skilled team effectively handled the integration of the front-end and back-end software, while working autonomously most of the time. They presented the complicated data in a form that is understandable to most users, which will allow the client to reach more customers. 

BACKGROUND

Introduce your business and what you do there.

I'm the managing partner at Temagami Systems, a company that provides software for utilities to enable their delivery of conservation programs in Ontario.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Quantum Mob?

Our core development team was experiencing some challenges, so we were looking for a company with expertise in software development to work with our team on the user interface components of our system.

SOLUTION

What was the scope of their involvement?

We wanted our front-end software to integrate with our back-end software, with which we already support 35+ utilities. They have very good UI developers and data experts, who supported our efforts at various stages of the project – from the prototyping stage all the way to the launch. Our end product is a web app: it's primarily a web-based solution, but it has responsive components such as compatibility with a mobile device. There is also some offline compatibility.

We had to deal with a vast level of complexity – not only in the data, but in how the data is presented to customers in a simple way. We wanted our customers of any skill set to understand the data, and Quantum Mob helped us find a way to make this happen. They work in a rapid and agile way and got to the core of what we were trying to achieve right at the beginning.

What is the team dynamic? 

We worked with 5–6 people.

How did you come to work with them?

One of our developers recommended them. After we interviewed Quantum Mob, we saw that they had more experience than our core team, so we basically had Quantum Mob replace some of our core team and become a supportive entity within the development system. 

How much have you invested with them?

We spent close to $160,000–$170,000.

What is the status of this engagement? 

We started working with them in May 2017 and it's an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just launched the system for one of our utilities, so we're still waiting for feedback. In this case, we're competing against the government system, in which completing an application takes 20–25 minutes. In our system, an application takes on average 6 minutes. Our metrics will be measured by how many new customers we are able to acquire.

We're dealing with a very complex project, and they've been very responsive in terms of fixing the issues that have emerged. They work autonomously about 90% of the time, and we finish the final 10% together.

How did they perform from a project management standpoint?

We use Slack as our main communication tool with all of our team. We also use GET system, which is our agile where we have our backlog and can see what everyone is working on.

What did you find most impressive about them?

They're a small group of very talented people who actually care about delivering. They're looking for our best interest in a significant way. 

Do you have any advice for potential customers?

Before you engage with them, have a relatively good idea of what you want to do to be respectful of their time. They're high-quality individuals and very fair in their billing. Their time is too valuable to be wasted.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They make themselves available when needed.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer