Quantasis

BACKGROUND

Please describe your company and position.

I am an executive at GrowthOS

Describe what your company does in a single sentence.

We, at GrowthOS, are a marketing agency helping B2B business in terms of their organic and paid acquisition. We offer services like SEO, Paid Ads, and Youtube Growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quantasis to accomplish?

• GenAI Chatbot Development
• AI Consulting
• Custom Software Development

SOLUTION

How did you find Quantasis?

Online Search

Why did you select Quantasis over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Quantasis were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The overall scope of work revolved around development and deployment of an AI-powered Chatbot and Recommendation System. The goal was to enhance customer engagement, streamline support, and deliver personalized user experiences through AI-driven solutions.

We wanted to achieve three main objectives - 

1. Develop an AI chatbot for 24/7 customer interaction (support, FAQs, transactions).
2. Build a recommendation system to suggest products/services based on user behavior.
3. Integrate both systems with existing platforms (e.g., CRM, e-commerce)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Chatbot Performance Metrics

Resolution Rate: Target: 80%+ of customer queries resolved without human intervention.

Measurement: Tracked via chatbot analytics (e.g., session logs, fallback rate).

Response Time: Target: Average response time < 2 seconds.

Measurement: Dashboard monitoring real-time latency.

2. User Satisfaction (CSAT)

Target: 4/5 average rating post-interaction.

Measurement: Post-chat survey embedded in the interface.

3. Technical Performance

NLP Accuracy: Target: 90%+ accuracy in intent recognition (tested via UAT).

4. API Latency

Target: < 500ms for recommendation engine responses.

5. System Uptime

Target: 99.9% availability post-deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They followed Agile methodology 

1. Agile (Scrum) with 2-week sprints for iterative development.
2. Daily standups (15 mins) for task updates, blockers, and alignment.
3. Sprint Planning at the start of each sprint to assign tasks (Jira tickets).

Tools Used in the entire engagement:

1. Jira: Task tracking, sprint boards, and backlog management.
2. MS Teams: Real-time communication.
3. GitHub/GitLab: Version control for code collaboration.

Team Structure:

• Project Manager (PM): Oversaw timelines, risk management, and stakeholder communication.
• AI Engineers: Developed NLP models, recommendation algorithms, and integrations.
• QA Team: Conducted testing (UAT, performance, security).
• DevOps: Managed cloud deployment (Azure).

What was your primary form of communication with Quantasis?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Initially the project onboarding process was smooth. In fact, the team mindsets aligned so well with all the feedback taken constructively. The management team had a very client and user-focused perspective, which made the end output top-notch. Communication was pro active from the Quantasis team. Brainstorming and ideation helped us achieve the best outcomes

Are there any areas for improvement or something Quantasis could have done differently?

No, as of now. 

BACKGROUND

Please describe your company and position.

I am the Director of an ecommerce company 

Describe what your company does in a single sentence.

Our company specializes in e-commerce and AI-driven projects, delivering innovative solutions for online businesses and automation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quantasis to accomplish?

• We hired the freelancer to develop a Document Chat Application that allows users to upload documents, have the system read and summarize them, and enable follow-up questions for better document interaction

SOLUTION

How did you find Quantasis?

Online Search

Why did you select Quantasis over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Quantasis were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were responsible for developing a Document Chat Application with AI-powered document processing and interactive chat functionality. The key deliverables included:

• Document Upload & Processing
• AI-Based Summarization
• Chat Interface
• Backend Model Hosting
• Deployment & Testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a success, with several measurable outcomes, including:

• 95% Accuracy in document summarization and information retrieval.
• Fast Response Time, with AI-generated answers appearing in under 3 seconds.
• High User Engagement, with users able to ask multiple follow-up questions seamlessly.
• Positive Internal Feedback, with our team finding the application intuitive and effective for document analysis.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrated excellent project management skills, delivering all milestones on time and keeping us updated throughout the process. 

They maintained clear communication, promptly addressing our feedback and making necessary adjustments. 

Their responsiveness to our needs was impressive.

What was your primary form of communication with Quantasis?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive approach in suggesting improvements and ensuring the best user experience was truly exceptional.

Are there any areas for improvement or something Quantasis could have done differently?

There are no major areas for improvement.

BACKGROUND

Please describe your company and position.

I am the Executive of Moonflare Media

Describe what your company does in a single sentence.

Moonflare Media is a full-service marketing agency committed to helping brands shine in a competitive landscape.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Quantasis to accomplish?

• Gen AI Solution
• AI Process Automation
• AI Consulting
• AI Business Automation

SOLUTION

How did you find Quantasis?

• Online Search
• Clutch Site

Why did you select Quantasis over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Quantasis were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objective
The primary objective of this project is to implement an AI-driven market research automation tool that:

Reduces the time taken for market research from 7-10 working days to a few minutes.
Enhances accuracy, efficiency, and scalability of research processes.
Provides real-time insights for better decision-making.
Scope of Work:
1) Solution Development & Implementation
- Requirement Analysis: Gather and analyze the requirement & understand the market research process.
- AI Model Development: Build and train AI algorithms to automate data collection, competitor analysis, and market insights extraction.
- Data Integration: Connect with external and internal databases to extract relevant company and market data.
- Automation Workflows: Implement intelligent automation for data collection, processing, and report generation.
- User Training & Documentation: Provide training and detailed documentation for client teams.

2) Features & Functionalities
- Automated Data Collection: AI-driven data gathering from web sources, reports, and databases.
Competitor & Industry Analysis: Identify trends, competitor positioning, and market opportunities.
- AI-Driven Insights: Predictive analytics and sentiment analysis for better decision-making.
- Custom Report Generation: Tailored insights based on user-defined parameters.

3) Deployment & Support
- Pilot Testing & User Acceptance Testing (UAT): Conduct testing phases to validate performance.
- Deployment: Implement the solution in the our environment.
- Ongoing Support & Maintenance: Provide post-deployment support, performance monitoring, and updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Metrics:

• Time Reduction: Decrease in market research turnaround time from days to minutes.
  Productivity Improvement: Increased efficiency of in-house teams by automating manual research tasks.
• Accuracy & Insights: Improved data accuracy and more actionable insights through AI-driven analysis.
• Cost Savings: Reduction in operational costs due to automation.
• User Adoption & Satisfaction: Positive feedback from marketing teams using the tool.

Acceptance Criteria:
High accuracy in research insights and report generation.
User's Approval post-UAT and deployment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Structured Onboarding: Conducted an onboarding call introducing the Team Lead, Project Manager, and AI Engineering team.
• Clear Delivery Plan: Provided a phased execution plan outlining milestones and deliverables.
• Regular Communication: Scheduled bi-weekly calls for work updates and feedback.
• Agile Methodology: Followed a Sprint-based approach for iterative development.
• Project Tracking: Used Jira as the primary project management tool to monitor progress.
• Responsive to Needs: Incorporated feedback efficiently to ensure alignment with expectations.
• On-Time Delivery: Adhered to the planned timeline while maintaining flexibility for improvements.

What was your primary form of communication with Quantasis?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

• Proactive Approach: They anticipated challenges and addressed them before they became issues.
• Gap Analysis: Identified critical gaps in the project and provided effective solutions.
• Going Beyond Limits: Took extra steps to ensure the best possible outcome, exceeding expectations.
• Strategic Ideation & Brainstorming: Engaged in deep discussions to refine ideas and improve execution.
• Consultative Mindset: Acted as a trusted advisor, not just a service provider.
  Milestone-Driven Execution: Broke down the journey into clear milestones, ensuring steady progress.
• Tangible Results: Demonstrated continuous improvement and visible impact at every stage.
• Cost-Effective Solutions: Provided optimized solutions that balanced quality and budget.
• Low-Maintenance Recommendations: Suggested sustainable and efficient approaches to reduce long-term maintenance efforts.

Are there any areas for improvement or something Quantasis could have done differently?

Quantasis Solutions has been a proactive and reliable partner, delivering high-quality solutions. One area for potential enhancement could be introducing more interactive collaboration tools for progress tracking and reporting. This would provide even more real-time insights, making the engagement even smoother