Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
QualityWorks was very efficient, and we always heard good feedback from the teams that collaborated with them. When we were first looking to automate our processes, there was no question in letting QualityWorks take the lead. Everyone trusted the quality of work provided by them. They were able to come in and assess our code, begin testing, and even make key recommendations about what we could do to improve our processes.
How did QualityWorks perform from a project management standpoint?
QualityWorks was very cost-effective for us, hitting dates and staying on schedule. We switched between a few different tools, including Mingle and Jira.
What did you find most impressive about QualityWorks?
The one thing that comes to mind is trust in QualityWorks' ability to handle the work. We felt the same level of confidence in them as we had with our internal teams, and knew that high expectations would be met. QualityWorks could take any project we gave them, and make it successful.
Are there any areas QualityWorks could improve?
Nothing comes to mind. Within the latter part of our collaboration, I switched to a different department, but the fact that QualityWorks was kept on for as long as they were, says a lot. The internal practice is to replace groups which don't meet our standards.