QSS Technosoft Inc

BACKGROUND

Please describe your company and your position there.

We provide specialized design & development services in the technology space - focusing on an end to end solution development (product development & custom application development) on mobile, web, middleware, server back-end, cloud technologies, blockchain solutions & big data analytics. I am taking care of Client Solution department at the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QSS Technosoft Pvt. Ltd.?

We hired them for developing a custom theme based blog website for one of our clients as our team was occupied with other projects.

What were your goals for this project?

We were looking for a team that has expertise in customizing a WordPress website with a good sense of UI/UX.

SOLUTION

How did you select this vendor?

Being active in the same industry as we are in, QSS was referred by one of our friend.

Describe the project and the services they provided in detail.

Our client was looking for a WordPress website to feature various blog categories and also provide functionalities like search and like blogs. QSS developed the website using WordPress and customized using HTML, CSS & SASS.

QSS did efficient requirement gathering, analyzed the overall requirement and presented us with a strong plan to build this solution in well-phased manner within the given timeframe. The team has proficiently handled the overall project management, design, development and testing of complete solution.

What was the team composition?

For our project, we had a Project Manager, Graphic Designer, WordPress Developer, HTML Developer and a team of testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project was for one of our clients. We received good feedback from them and hopefully, they will provide us more opportunities to work for them.

How was project management arranged and how effective was it?

QSS appointed an experienced project manager who was proficient in handling the technicalities in building an app as per our expectations. The mobile app developers allocated to our project were highly experienced, trained & motivated. The project team then forwarded the project to testers who after thorough analysis fixed the defects in a couple of rounds of regression testing.

What did you find most impressive about this company?

They maintained transparency, communication and a result-oriented approach across each level of development. I really liked their professional & positive attitude about the work that they processed & delivered with high levels of motivation & confidence.

Are there any areas for improvement?

They were quite flexible to work with.

BACKGROUND

Please describe your company and your position there.

I am running a technology startup company and I am CEO of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QSS Technosoft Pvt. Ltd.?

We were in ideation stage and we hired QSS for end to end development of the platform. They provided us consulting services along with application development, testing and support services.

What were your goals for this project?

We wanted to build a platform where startup founders could seek appointment with influencers who are successful individuals in their business. Advice seekers will need to pay for this service and this payment will go to a NGO or not-for-profit organization of Influencer's choice. Our goal was to build a secure and reliable platform for handling our business.

SOLUTION

How did you select this vendor?

QSS was recommended to us by a friend. We had couple of meetings initially to see their business understanding and technical capability. Once convinced, we kicked-off the project within 2 weeks. I could not have asked for a better partner.

Describe the project and the services they provided in detail.

This project is to develop a Platform for vendors and where they will be able to book a time slot with an executive by paying to the charity of choice of the chosen executive. Decision Makers are split up into ranks. C-Level, Management, Board Members and Influencers. The vendor will setup a user profile and product objects with required information as title, description, supporting documents, and keyword tags used to match products with Decision Maker position.

Vendors will see the list of decision makers in their dashboard and can search for them using provided filters. From the dashboard, the vendor will be able to make a payment to the charity for the amount advertised. QSS team have built the complete platform including development of backend, frontend, etc. They are providing development, testing and devops services for this application.

What was the team composition?

I was working with a Project Manager and a team of 4-5 developers and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

When we hired QSS, we were in ideation stage only. They helped us build our solution which I have started sharing with my business partners and beta customers. We are very excited with the outcome and have started planning for next phase enhancements that will take our platform to move to the next level.

How was project management arranged and how effective was it?

QSS team is having good experience with lot of project management tools and practices. They gave us some tool options to choose from. We had daily status emails and weekly calls to check and discuss project updates.

What did you find most impressive about this company?

When you are working with remote teams, transparency and trust are the most important things. The management as well as team is very transparent and honest. Their technical team is very good at understanding business problems and translating them into digital solutions.

Are there any areas for improvement?

It took some adjustment initially when we started working with the team in remote environment. Once we had project management tools and staging environment setup done, things started becoming smoother.

BACKGROUND

Please describe your company and your position there.

I am an Account Manager for a Branding, Sales, and Marketing agency and am assisting one of our clients in having a fish tournament platform built for them.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QSS Technosoft Pvt. Ltd.?

We had a very high level product idea from a client and we were looking for a reliable company to build this. We hired QSS for end to end development of the platform. They helped us finalizing the requirement, wireframing, app designing, application development, testing and support services.

What were your goals for this project?

We wanted to build a platform where fishing tournament organizers can create their tournaments, add judges and invite fishing professionals to participate in the tournaments.

We wanted to build mobile app (Android and iOS apps) that will help in update of real-time dashboards on the app as well as on a companion website. Our goal was to build a scalable, secure and reliable platform that could handle heavy traffic during real tournaments.

SOLUTION

How did you select this vendor?

QSS was recommended to us by a friend and our relationship goes back couple of years. We were confident about their technical capabilities and involved them right from the start of the project when we were discussing the business requirements.

Describe the project in detail.

Following two years of using a third party's fishing tournament scoring app, the Champions Tour decided it was time to take control of its fishing tournament scoring needs and work with an agency to develop its own app.

What makes the Champions Tour Scoring App so unique is that it has the ability to be customized to the needs of each event and the parameters that are in place. Tournaments can be set up for individual or team competitions, and the event can choose which species of fish count, how many fish count, and whether it is total inches or total weight that is the determining criteria.

QSS team has built the complete platform which includes development of backend, frontend, mobile apps, etc. They have provided designing, development, testing and devops services for this application.

What was the team composition?

I was working with a Project Manager and a team of 4-5 developers, designers and testers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Champions Tour is very excited to be using the app this season as it will allow them to deliver accurate results, so the competing anglers know real time that the weights they see on the leaderboard are confirmed.

Thus, it eliminates any confusion or uncertainty when they are on the water, meaning real time emotion and excitement as the seconds tick down as anglers are close to making the cut or being crowned the champion.

How effective was the workflow between your team and theirs?

I was interacting with a Project Manager for all the updates, queries, support issues. QSS team was very prompt in responding to our queries and were available on call, even during their late night hours. They extended their support even during weekends to ensure that weekend tournaments did not run through any issues.

What did you find most impressive about this company?

The technical understanding of QSS team, coupled with quality delivery, was most impressive for us. We have run so many tournaments over last couple of months and the end client is very pleased. The responsiveness and customer service of the QSS team has been exemplary.

Are there any areas for improvement?

The initial builds of the application that we had received had issues but it was primarily because lot of use cases had not been imagined and were not shared from client side. But team was very prompt in fixing the issues and missed scenarios and we have perfect co-ordination now to move to the next phase.

BACKGROUND

Please describe your company and your position there.

We are into payment domain. My company provides ATM outsourcing service where we install and manage ATMs for our client. I am heading IT in my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QSS Technosoft Pvt. Ltd.?

We have hired QSS for multiple projects. One of them is remote IOT based surveillance project. QSS is building a complex surveillance solution which will be used for monitoring ATMs.

What were your goals for this project?

We wanted to build a cost effective solution which meets our need. There is lot of hardware integration involved in this solution.

SOLUTION

How did you select this vendor?

QSS were recommended to us by another company. We did a small project with them initially and then opened up more bigger projects.

Describe the project and the services they provided in detail.

Project is a remote surveillance solution which is being used in ATMs. There are multiple components - Desktop application, Windows based server application, Hardware (camera, sensor, alarm, etc.) integration, IoT. Plan is to expand this application to include AC control, light control, etc.

What was the team composition?

I was working with a Project Manager, 2 business analysts and 5-6 developers and testers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Earlier we were using a software from 3rd party and we did not have control on the features. We wanted to build our own software and QSS helped us in achieving this objective. Now we have complete control on the features and we are coming up with new enhancements and innovations which is helping new business objectives of our clients.

How was project management arranged and how effective was it?

We had very good coordination with QSS team and we worked as one team in achieving our objective.

What did you find most impressive about this company?

Their technical understanding and depth is their forte. We are very confident that they can handle any complex technical project with much ease.

Are there any areas for improvement?

I find them very agile and flexible and that helps us in working with them without any issues.

BACKGROUND

Please describe your company and your position there.

I am running a software development company and we work with lot of customers to build custom applications in different verticals. We involved QSS to work on a big healthcare application.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QSS Technosoft Pvt. Ltd.?

We were impressed by the healthcare domain experience of QSS and we contacted them to work on one of the healthcare applications that were building for our customers. We hired QSS to take care of design, development and testing of the application.

What were your goals for this project?

We were looking for a neat, good looking, quality application and we were clear with the expectation right from the start.

SOLUTION

How did you select this vendor?

They were recommended by a friend of mine and we reviewed their credentials before finalizing them.

Describe the project and the services they provided in detail.

Project was a Clinical Survey application for a surgery related product. We wanted to build a web interface for management of hospitals, doctors, nurses, etc and for analysing the data captured from mobile application. There was mobile app for end users and we were capturing data (user behavior) from this app. QSS team involved a Project Manager and Business Analyst to lay out the requirement and wireframes which was taken over by their development team. They provided end to end development of the application.

What was the team composition?

We were interacting with a dedicated Project Manager for this project who was working with a team of Senior Designer, Business Analyst, 2 Backend, 2 Frontend and 2 Mobile Developers and 1 Senior QA.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

QSS had already worked on Clinical Survey applications and that's we chose them. This actually worked. The initial requirement discussion was the stage where their previous knowledge helped us in coming up with a clean requirement which eventually our application.

How was project management arranged and how effective was it?

Having a dedicated Project Manager really helped in smoothly executing this project. We were following Agile scrum practices where we used to interact with all the team members as well.

What did you find most impressive about this company?

Technical depth and domain understanding was the most impressive skills because of which we chose them. We were happy and satisfied with the work of the company.

Are there any areas for improvement?

They are a mid level company having well established project processes. But there are definitely improvement areas needed. We are planning to engage them for other domain projects and we need to see how well these guys can handle those.

BACKGROUND

Introduce your business and what you do there.

I’m the director of a multinational IT company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QSS Technosoft Pvt. Ltd.?

We needed software to support our own requirements as well as for clients. We have an in-house development team but had some gaps in their knowledge base which required us to find external support to implement new technologies.

SOLUTION

What was the scope of their involvement?

QSS Technosoft Pvt. Ltd. is one of a number of vendors we work with and they’ve worked on multiple projects over the years. They’ve developed a number of web-based portals for internal use and external clients. They also train our staff to increase their skills.

What is the team composition?

I liaise directly with two members of their team. We’ve had 5–10 people working on our projects at any given time.

How did you come to work with QSS Technosoft Pvt. Ltd.?

We found them online. We gave them a small piece of work to start with and, when they performed well, kept working with them.

How much have you invested with them?

We’ve spent between $50,000–100,000.

What is the status of this engagement?

We started working together in March 2015 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The internal platform they built for us aligned with our business requirements and has positively supported our business development efforts. The feedback we’ve received has been satisfactory.

How did QSS Technosoft Pvt. Ltd. perform from a project management standpoint?

They’ve performed effectively. I appreciate their efforts to keep everything within budget and within the timelines we set. They’re good at meeting specified turnaround times and effectively completing the product.

What did you find most impressive about them?

Their technical pool and management support are strong and proactive. They have a strong pool of skilled developers. They take a proactive approach to define a solution and the path to reach it.

Are there any areas they could improve?

They have improved a lot over the time we’ve been working together—and have helped us to improve our technical knowledge.

Do you have any advice for potential customers?

Without a doubt, I would strongly suggest that anyone hire them. That’s the reason we continue to work with them.

BACKGROUND

Please describe your company and your position there.

I’m the founder of WoVo Identity Solutions. We develop biometric-enabled solutions for customers that can’t afford traditional high-priced solutions. Over the past several years, I’ve designed an ecosystem of networked applications that can be used for identification purposes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QSS Technosoft Pvt. Ltd.?

We brought QSS Technosoft on as our mobile application development partner. Specifically, they’ve helped build our main product line and application development platform. All our apps run on Android, iOS, and Windows devices, which requires several different types of developers.

What were your goals for this project?

We wanted to become the foremost provider of biometric-enabled mobile applications for identification purposes. To that end, my goal was to foster several competencies (cross-platform, mobile, biometric, Xamarin) within the development team. This would help us develop interconnected mobile applications, each of which would serve a specific use case.

SOLUTION

How did you select this vendor?

I worked with the founders of QSS when I was employed by another biometrics firm. I was impressed with QSS’ workmanship and got along very well with both founders. They had the experience I was looking for and the flexibility to take on new projects that would require their developers to enhance their skill set. Pricing was also a big factor since I bootstrap funded my business. Also, I needed a team that could develop quickly so I could get my first app into the market.

Describe the project in detail.

They started by building a simple, biometric-enabled application for Android in a Xamarin environment. It uses C# and an SDK from the fingerprint scanner manufacturer. This app was designed as a generic proof of concept that could be useful for a variety of use cases. It enabled the user to capture flat fingerprint images and text in three data fields and share these records via email or secure FTP. We published this app in the Google Play Store in 2015. While I sold many copies to coroners and medical examiners, the key result was the experience we gained in working together.

That project established the foundation for the next app, which we designed with input from coroners and medical examiners. QSS expanded our feature set by developing decedent fingerprint cards, which help coroners and medical examiners do their jobs better. This app was also designed for Android, though we later developed a Windows version. During the Windows development, we realized we needed to manage cross-platform licenses, so we brought on resources with cloud development experience. We now have a server that manages user licenses running Android, iOS, and Windows applications. The second app is selling successfully today, and we have plans to enhance its functionality, which QSS will be tasked with executing.

In 2018, we reskinned the second application for Android and Windows and developed an iOS version. This required integrating a new scanner and SDK. Later, we reused that code to build an entirely new application to be used by crime scene investigators. Our next large effort was a mobile application for civilians. QSS reused code from previous apps and introduced face-capture functionality. So far, we’ve developed an iOS version, but we plan on developing an Android version too. This app is part of a larger project we can’t disclose at this time.

What was the team composition?

We’re working with Xamarin developers with Android, iOS, and Windows development expertise, backend developers with database and cloud development expertise, a project manager, and QA testers. There are also various other stakeholders.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve successfully developed four cross-platform applications and started selling one of them. Additionally, we’re in the process of commercializing the other three. There’s been small-scale adoption, but we need to enhance our functionality to establish wide-scale adoption.

How effective was the workflow between your team and theirs?

My communication is mainly with the project manager and developers assigned to the particular project we’re working on at the time. Testing was difficult because they were working with an additional peripheral. This required the peripheral to be plugged into the device to test the application, which made it impossible to test in a simulation environment. We worked around that restriction though. 

What did you find most impressive about this company?

QSS is always very patient and willing to go the extra mile to ensure success, even when our team isn’t as formal about project management as they are. I’m also impressed by the depth of experience and number of developers they employ. I’m confident that QSS’s team can meet all my development needs. We’re both committed to a long-term partnership.

Are there any areas for improvement?

There are areas for improvement on both sides. As the primary stakeholder, I’m working on establishing more structure and knowledge regarding project management so requirements are better defined for QSS, which will prevent rework. On QSS’ side, they need to ensure the applications adhere to graphic design specs we provide. This will come naturally as we establish design standards for all apps on all platforms. This has been a learning process for both of us, as we challenged the development team with new biometric requirements.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO at The AlterNetWays Company. We develop software solutions for various transportation needs, primarily volunteer driver programs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QSS Technosoft?

We're a small organization, so we needed additional development resources.

SOLUTION

What was the scope of their involvement?

We had a scope of work we needed them to complete, so we gave them documents with our requirements and discussed our goals via online conferencing. They're helping us write a new version of an existing application in a modern technology. We're a doing a Microsoft stack application, so they work with SQL server, database, and ASP.NET MVC. They also use a lot of JavaScript libraries, bootstrapping, and jQuery. They do everything from writing start procedures in our SQL server and producing controller code in C# to developing the frontend in HTML.

What is the team composition?

We have worked with 3 full-time senior-level developers.

How did you come to work with QSS Technosoft?

They were recommended to us.

How much have you invested with them?

We've spent about $50,000.

What is the status of this engagement?

We started working with them in August 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're not only replacing existing features when we're upgrading from an existing application into a newer technology, but we're also able to deliver new features. They have very high-quality developers that work efficiently and produce more work than I could by myself.

How did QSS Technosoft perform from a project management standpoint?

I've been in business for a long time, and I've been very pleased with their work. They listen to what I'm saying, respond promptly and ask the right questions. First, we interacted daily because I wanted to bring them up to speed with the technology stack. Now, we have bi-weekly meetings via GoToMeeting (we're in different time zones, so that works best). We interact daily via shared Google Docs, where they type their questions and I answer them.

What did you find most impressive about them?

They're reliable and able to solve difficult technical problems, particularly when it comes to user interface and testing. They understand our needs and requirements very well.

Are there any areas they could improve?

They produce a lot of code for us. In the beginning, we had to make adjustments to make sure it's done according to the way I wanted the application to be built. (They have a lot of experience, so they were tending to use their old format for coding.) But that was just a workflow, and we overcame all the challenges successfully.

Do you have any advice for potential customers?

The quality of work is going to be better if more people are working on the code, so I'm happy I brought them on board. It's also an opportunity for me to learn because they ask me questions and show me new features. 

BACKGROUND

Introduce your business and what you do there.

I'm the president of GTEL Advisors, LLC. My company does software development projects for a variety of customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QSS Technosoft Pvt. Ltd.?

We hired them to augment our local development team whenever we’ve needed to scale up our development resources.

SOLUTION

What was the scope of their involvement?

Over the course of at least six years, they’ve handled multiple customer development projects for us, including backend, frontend, CMS, and integration work. For our first project, they built a mapping product using geographic information system (GIS) data sets. I told them what I needed, and they executed the project.

What is the team composition?

I primarily work with Sanjay (Co-Founder & Director of Sales, QSS Technosoft Pvt. Ltd.) who assigns resources to our projects. Depending on the task, their team ranges from 2–5 developers, including a main point of contact.

How did you come to work with QSS Technosoft Pvt. Ltd.?

Another development group that we were working with referred me to them.

How much have you invested with them?

We’ve spent about $500,000 thus far.

What is the status of this engagement?

Their work started in March 2018 and is ongoing. We always have projects developing, so I consistently utilize them. They’ve worked for us full-time for a couple of years, now, without a break.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve allowed us to get more done in a shorter period of time.

How did QSS Technosoft Pvt. Ltd. perform from a project management standpoint?

They provide a primary point of contact for each project who keeps us updated. We mostly communicate by email but also call on the phone when necessary.

What did you find most impressive about them?

They do quality work at a reasonable rate, and it's nice to wake up in the morning to see what they've completed during the night.

Are there any areas they could improve?

They will make themselves available as needed during US hours, but a better process for this would be helpful.

Do you have any advice for potential customers?

Manage deliverables well internally and make sure that your specifications are clear.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of WA, LLC. We offer a messaging app that allows users to send delayed messages up to 50 years in the future.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QSS Technosoft Pvt. Ltd.?

I commissioned another vendor to build this application for iOS, Android, and web, but the partnership fell through. I engaged QSS Technosoft Pvt. Ltd. to finish the project and deliver an MVP.

SOLUTION

What was the scope of their involvement?

It is easier for development teams to restart from scratch, but I lacked the time and resources to do this. QSS Technosoft Pvt. Ltd. accommodated my constraints and worked with pre-existing code to bring my concept to life. The app allows users to send messages in the future on a designated date or under specific circumstances. For example, a vital check system sends a message to select recipients if a user hasn’t interacted with the app for a given amount of time (indicating that the user may have passed away).

What is the team composition?

The team comprised three programmers each dedicated to a specific platform: iOS, Android, and web development.

How did you come to work with QSS Technosoft Pvt. Ltd.?

After the collaboration with my previous developer fell apart, Sanjay (Co-Founder & COO, QSS Technosoft Pvt. Ltd.) reached out to me via LinkedIn to offer their services. I was skittish of taking on another vendor. However, QSS Technosoft Pvt. Ltd. proved that they could deliver on my vision, so I chose them to complete the project.

How much have you invested with them?

I spent between $30,000–$50,000.

What is the status of this engagement?

We worked together from February until October 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app has yet to launch; I’ve put it on standby until I can earn more financing to transform the MVP into a highly professional product. Nevertheless, QSS Technosoft Pvt. Ltd. delivered a bug-free MVP on time that I can show to potential investors. They helped salvage my project and continue my business. I’m highly satisfied with our collaboration. I plan to use QSS Technosoft Pvt. Ltd. or any vendors that they recommend for future development projects.

How did QSS Technosoft Pvt. Ltd. perform from a project management standpoint?

Sanjay responded personally to every inquiry. The project manager was on top of my project from start to finish, but Sanjay ensured that the team delivered high-quality results on time. He handled any necessary resource shifts promptly before it could become a problem. They were highly reactive and honest about their capabilities; I could call Sanjay and ask for a recommendation for a vendor able to take on larger projects than QSS Technosoft Pvt. Ltd. can handle. We communicated primarily through Skype.

What did you find most impressive about them?

I valued their responsiveness, honesty, and ability to deliver on time. They kept within our timeline and budget estimates that we agreed on from the beginning.

Are there any areas they could improve?

Their programmers were better at working within an existing framework than building a new program or idea from scratch.