QPMSoft

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Next Generation Health Analytics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QPMSoft?

We engaged them to help us develop a healthcare analytics training platform.

SOLUTION

What was the scope of their involvement?

QPMSoft has built a platform for end users who want to learn about analytics within the healthcare domain. First, we shared our existing platform and the issues we were facing. Once the team corrected the issues, we shared documentation and a roadmap for additional features and functionality. Based on my direction, they developed the features and integrated the platform with other SaaS products. 

They’ve mainly used database technologies such as PostgreSQL, PHP, and CSS for the website’s frontend. They’ve also built a custom open-source platform with pre-populated workflows based on our requirements. QPMSoft has also helped us migrate from one platform to another, and they’ve been providing maintenance support. Now, our team is working on the training system's content and documentation so that end users can take advantage of it.  

What is the team composition?

We primarily work with one point of contact who has a team of developers and personnel supporting our project behind the scenes.

How did you come to work with QPMSoft?

I found them online while searching for potential partners, and they had niche knowledge about open-source platforms. We interviewed other service providers, but they didn’t come close to the knowledge QPMSoft had. 

How much have you invested with them?

We’ve spent $100,000. 

What is the status of this engagement?

We started working with QPMSoft in August 2022, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve been satisfied with the work QPMSoft has delivered. 

How did QPMSoft perform from a project management standpoint?

We have a daily stand-up meeting to review the prior day’s work and respond to QPMSoft’s queries. As pieces fall into place, I can see outcomes for each feature and watch the website scale. The agile process enables me to make suggestions and test features once they’re completed. They’ve adapted to our changing plans and evolved with us. 

The team has responded positively to feedback and implemented it quickly. They’ve also addressed our queries effectively via email and Zoom. We’ve tracked progress using Google Sheets and Docs and reprioritized tasks as needed. The visibility into progress has made me comfortable that they’re completing tasks within the required time. 

What did you find most impressive about them?

QPMSoft’s distinguishing features have been their responsiveness and technical prowess. They understand how to communicate with us on a strategic and technical level, which is impressive. Furthermore, they’re very familiar with our tools, which has enabled them to use extensions creatively to improve our workflows or make new ones. In general, they’re great problem-solvers.

Are there any areas they could improve?

I have nothing QPMSoft could improve on; I’m happy with their work. 

Do you have any advice for potential customers?

Be specific about the features and functionality you’re looking for, and be prepared with your requirements, so that QPMSoft can work efficiently. If you’re clear about your needs, they’ll deliver on them and provide the outcomes you’re looking for. 

BACKGROUND

Please describe your company and your position there.

I'm the CEO of Revolution Travel Group. We build custom software for the travel industry

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QPMSoft, and what were your goals?

We need a custom landing page builder to add into our CRM system that we were building.

SOLUTION

How did you select this vendor and what were the deciding factors?

We submitted a tender for work and Max and his team responded with a strong application and a detailed overview of our request.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team was responsible for designing and implementing the entire process following the Business Requirements. They were also responsible for integrating it with other parts of the application that were already in full development mode. Despite the challenges of working on common code the team did an amazing job.

How many people from the vendor's team worked with you, and what were their positions?

We only worked with Max as the project manager. He managed his team behind the scenes which was absolutely perfect.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Max and his team delivered the code to us and made several changes at the last minute to make sure it integrated with our existing system.

Describe their project management style, including communication tools and timeliness.

Max was on top of things right from the start. We had several joint meeting where he was always prepared to ask the questions that he had on the current stage. This allowed us to quickly get through the requirements and into development quickly with little friction.

What did you find most impressive or unique about this company?

Max had a strong understanding of how to run a successful project and his experience managing such projects was clear.

Are there any areas for improvement or something they could have done differently?

No, Max and his team were on point from start to finish. Would use them again.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an open-source platform that provides information to the public about the organization, rules, and procedures of state institutions. The public can find information about the institution, contacts, location as well as draft their documents and locate a database of legislation.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QPMSoft?

We needed help with custom development for our web platform.

SOLUTION

What was the scope of their involvement?

They developed our open-source platform. It has internal IP telephony, a legislation database, and work done by other developers. Their team created the web portal, database, interface, authorization, and electronic signature. The software library was designed by other developers. All other basic software features were developed by them.

The project isn't finished because we have plans to add more functionality. Now, we mostly work on improving the database.

What is the team composition?

There was a team leader who organized the team as well as one lead software designer, one analytics specialist, a database person, 2-3 software designers, and a resource that wrote instructions.  

How did you come to work with QPMSoft?

Somebody from our team knew about them.

How much have you invested with them?

We spent about $100,000.

What is the status of this engagement?

We started working together in 2015 and finished it at the end of 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was done quickly and well. Even the first version contained very few mistakes. For the first version, we presented it to the public within six months.

I recently contacted them to help with a new job relating to electronic judgments. We plan on using them for that too.

How did QPMSoft perform from a project management standpoint?

Project management was done well. We drafted requirements, but they led us from there. They proposed some technical features like electronic hearing and electronic signature, along with what technologies to use. They gave us technology choices that helped us save money.

What did you find most impressive about them?

They were responsible, working with us without holding our hand. Starting from technical requirements, they guided us toward the final product. That was good for us because most of our team doesn't have a lot of time to spend on the design of the system. They gave us the code and the intellectual property rights for the product at the final stage.

Are there any areas they could improve?

There’s nothing I’d have them improve.

Do you have any advice for potential customers?

It was comfortable working with them because of our flexible model. They took extra time testing because they wouldn’t receive the final payment until we received the finished product. If it was necessary to change something, they did it within our budget.

BACKGROUND

Please describe your company and your position there.

I'm the managing director of the company. We delivery home and heating appliances to our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QPMSoft, and what were your goals?

We have 2 applications that needed to be synched: one Field Service Management (Synchroteam) that manages our team field operations, and our accounting (Bexio). This was possible thru Web services using the published APIs for respective solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

QPMSoft was the best communicating during the tendering process, asking the right questions. We felt very confident from the first minute that they will be able to carry out the task.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We did two milestone, first synching the background data (customers), then the quotes and invoices that were key to us.

How many people from the vendor's team worked with you, and what were their positions?

We only had contact with the manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The tasks were carried professionally. We only had minors issues that were solved very rapidly by the vendor. We estimate an average of 1 hour per day gained in our admin process thanks to the API.

Describe their project management style, including communication tools and timeliness.

The communication is outstanding, receiving permanent information about the tasks, deadline.

What did you find most impressive or unique about this company?

The communication was outstanding.

Are there any areas for improvement or something they could have done differently?

No, everythin went very smoothly.