Technology Leveraged for Your Business

QBurst is a product development and consulting company with a strong focus on new-generation technology platforms. Our offices are spread across the globe.

QBurst has 1300+ employees comprising developers, designers, UX engineers, quality assurance specialists, business analysts, and project management professionals.

Our service portfolio includes mobile and web development, CRM, big data and analytics, user experience, design, testing, and cloud-based solutions. We have executed more than 1200 projects successfully, earning a reputation of being a cost-effective yet high quality service provider.

 
$5,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
2004
Show all +
Trivandrum, India
headquarters
  • QBurst
    7th Floor, Ganga, Phase III Campus Technopark
    Trivandrum, KL 695583
    India
    91.47.1653.7510
other locations
  • QBurst
    1250 Oakmead Parkway #210, Sunnyvale
    San Francisco, CA 94085
    United States
    1.408.501.8850
  • QBurst
    12700 Fair Lakes Circle, Suite 160
    Fairfax, VA 22033
    United States
    703.652.8473
  • QBurst
    ul. Legionowa 28, 3rd Floor
    Bialystok 15-281
    Poland
    48.85.679.22.99
  • QBurst
    Sheffield Technology Parks Suite 21, Cooper Buildings Arundel Street
    Sheffield, SYK S1 2NS
    United Kingdom
    44.114.360.3250

Focus

Service lines
  • Mobile app development
  • Web development
  • BI & Big Data consulting & SI
Client focus
  • Small business (<$10M)
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)
Industry focus
  • Health care & life sciences
  • Information technology
  • Other
Mobile platforms
Mobile focus
Frameworks and CMS
Programming & scripting
Ecommerce systems
Application platform
CRM solutions

Portfolio

Key clients: 

United Nations, NYU, PrivateFly, Petrofac, Allianz, Adani, Omron, Network 18, Webs.com, Network Solutions, Rosetta Stone, National Geographic, Dell, Airtel, Bozzuto.

Tezzle: Simplifying Inspection in Manufacturing

We developed Tezzle, a tool that helps floor managers better manage the inspection of machinery and equipment. It is ideal for processes where routine testing of equipment, record keeping, regulatory reporting, and compliance are critical for business success. It runs as a web application with an Android extension.

Check out the website.  

National Geographic: Ocean App

The National Geographic Society and Lindblad Expeditions jointly support an innovative program to restore marine ecology. In order to raise awareness about the importance of preserving the ocean and its habitat, they wanted an app that guests could use on cruises organized by them.

QBurst developed an iPad app called “National Geographic Ocean”. The app displays stunning high-definition videos and images of the ocean and marine life. Our services included information architecture, UI design, iOS development, and Quality Assurance.

Find Your Amazing: Online Community for Travelers

Find Your Amazing is an online community for people who enjoy traveling. The site, hosted by Tourism Authority of Thailand contains a collection of stories, photos and videos posted by visitors to Thailand from from across the world.

Thousands of users share their experiences on this Pinterest-styled website that allows people to share their stories through social media channels.

QBurst was involved in the site’s API development and database design.

Check out the Website.  

Denovo Wellness: Health and Lifestyle Management App

Denovonow offers a digital engagement platform that helps customers make informed choices to lead a healthy life. They required a mobile alternative for the web tool kit used by customers.

QBurst developed a mobile solution that can be used interchangeably with the web tool kit using the same credentials.

Check out the app on Google Play and iTunes.  

Post-a-Card: Mobile App for Personalized Postcards

QBurst developed an app for Singapore Post that can be used to send personalized picture-perfect postcards from a mobile phone anywhere in the world.

Users can take a picture or a selfie, choose a template, personalize and design the card, and send across a physical postcard to any place in the world. The cards are delivered by Singapore Post.

Check out the app on iTunes.  

Venalogic: Athlete Analysis

Venalogic needed a tool to manage and analyze the performance of popular athletes on and off field. The tool would help understand the sentiments of fans as well as the athlete’s standing on social media. 

QBurst provided Venalogic a multipart web-based solution that delivers deep insights into the social standing of professional athletes. Raw data is collected from social media channels, fed into a distributed storage system and sorted chronologically.

The processor analyzes the data collected, identifies entities mentioned, counts the number of mentions, and calculates the sentiments on the athlete. The web application fetches the processed data and displays it graphically.The application also highlights the key influencers. Content can be accessed using five kinds of accounts. A management console helps the administrator add new athletes to the ‘watch list’.

Check out the website. ...

Teacher's Pet: Swipe-and-Throw Mobile Game

Teacher’s Pet is a fun game similar to Paper Toss. In the gameplay, the player takes on the role of a backbencher, and flings objects at the teacher’s pet seated in front of the classroom. 

The game includes 16 difficulty levels, a store to obtain free items and purchase new interesting throwables, and the ability to connect to Game Center. The game is built for iPhone and iPod Touch.

Soft Profiles: Web App for Universities and Schools

The application helps educational institutions manage all aspects of student recruitment and admission, and helps aspiring students track the status of their applications.

It helps partner institutes make data-driven decisions by leveraging the power of cloud computing, mobile technology, and social media to achieve recruitment goals; increase student outcomes and graduation rates; and decrease dropouts and transfer rates.  

Check out the website

Rosetta Stone: Support Portal Enhancements

Rosetta Stone required a customer portal  that could serve as a self-explanatory, easily accessible, and informative support website.

QBurst carried out significant customizations to the customer portal using Force.com which resulted in enhanced user experience. Improvements in functionality helped Rosetta Stone track customer interests and put in place an efficient system that helped reduce support and operational costs.

Check out the portal.  

Kever: Issue-Tracking App

Developed by QBurst, Kever is a project-tracking app that helps project managers and team members track issues on the go. The app integrates key functionalities of popular tools such as Redmine and JIRA to help expedite bug fixes and issue-tracking.

Kever was conceptualized taking into consideration the real problems faced by project managers, who are required to spend long hours at the workplace following up on issues and bugs. With Kever, project managers can keep a tab on issues even while they are away from their desks.

Check out the app on iTunes

Jarus: Mobile Applications for the Insurance Industry

QBurst developed mobile applications for insurance customers and agents

Customers use this application to get quotes on insurance schemes and submit First Notice of Loss (FNOL). Agents, on the other hand, use the application to manage the insurance details of their clients.

The application works offline and communicates with an external database using web services.

Trench Coat Bespoke: iPad App for Custom Apparel

The Trench Coat Bespoke application for iPad was developed for a popular brand of trench coats in the UK. The application allows dynamic customization of trench coats. Users can design their own trench coats by choosing from a variety of options in size, fabric, color, sleeve, and lining. QBurst created a customized grid view for the application. 

Yo Ho Throw: Swipe-and-Throw Game

This is a “swipe and throw” game that involves throwing objects from a launch position at a target. Objects are flung by swiping the screen. The game mimics features of Paper Toss in a pirate setting.

We built special algorithms to manipulate the object’s trajectory in order to achieve the desired wind effect. The player can throw treasure, hit targets, and get coins amidst treasure caves and deserted islands. The game is built on iOS and Android platforms.

Check it out on Google Play and iTunes

SecondSight Analytics: Social Media Sentiment Analysis

SecondSight Analytics is a social media tool that helps you analyze your followers by generating sentiment reports and social-reach metrics. SecondSight captures the essence - the real sentiments behind everything your customers have to say about your business, product, or service.

The tool uses a unique combination of technology and human intelligence to extract subjective information, which are most relevant to your business, from your social conversations.

The tool takes advantage of human judgment, interpretation, and accuracy that no computer algorithms can match, while analyzing conversations.

Consider the case where someone tweets: “My new iPhone is the bomb!” An algorithm would simply categorize it as negative as the keyword here would indicate an explosive device. Whereas in reality, the tweet is a reflection of a highly satisfied customer.

A well-trained workforce behind the tool rules out the possibility of such misinterpretations...

JLT Community: Business Website for a Free Trade Zone

DMCC, a strategic initiative of the Government of Dubai, is aimed at enhancing commodity trade flows through the Emirates by providing the appropriate physical, market, and financial infrastructure required by businesses registered with it.QBurst redesigned and restructured the business authority corporate website of DMCC. The corporate website reflects the expanded businesses of DMCC and ensures that all businesses/services of DMCC are showcased on a single platform for the existing and prospective customers to browse through. 

Check out the website

Mela Artisans: eCommerce Site for Handcrafted Artwork

MelaArtisans.com is an online shopping site that showcases distinctive handcrafted artwork from India. QBurst developed for them a mobile site compatible on iPhone, iPad, and Android devices.We used HTML5 elements, and customized style sheets using CSS3 media queries. Dynamic scaling was used for images, media, and web content to adjust size to match the device width.The intuitive design of the pages allowed users to find any section on the site and make purchases easily, boosting sales via mobile.

Check out the website

EMIS Mobile: Easy Access to Patient Records

EMIS Mobile is an HTML5 powered application used to present patient reports via tablets. Doctors can view the details on-the-go and use the app in offline mode as well. Complete medical histories of patients are presented in the form of tables, charts and graphs.

Check it out on iTunesGoogle Play, and the Windows Store.   

Taxi Booking App

QBurst built a simple taxi and limo booking application for a client. The application guarantees a pick-up, with hundreds of drivers on standby. Fare for the journey is calculated upfront. The client has support staff for assistance round the clock. 

Lottery Live: Lottery Results at Your Finger Tips

Lottery Live is a mobile application that alerts lottery players of winnings. Users who upload tickets are notified of the results at the time of the draw. The app serves as a ticket management tool with state-of-the-art number-recognition software.

Users can take a picture of any lottery ticket in the United States. The numbers are automatically recognized and stored, and Lottery Live will provide immediate results via push notification as soon as the draw concludes. 

Check out the app on iTunes. 

Leapset: Restaurant Discovery App

Leapset for iPhone helps users find restaurants, check in, and place orders using their credit cards. This app utilizes GPS to locate restaurants in an area. Users can also use social media channels to check into any of the restaurants in the network.

Check out the app on iTunes.

Reviews

Sort by

Mobile App Dev for Consumer Engagement Platform

 "I can’t speak highly enough of our partnership with them from its inception."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2017 - Ongoing
Project summary: 

QBurst has been contracted to build a video exchange iOS and Android mobile application.

The Reviewer
 
11-50 Employees
 
California
Head of Operations, Consumer Engagement Platform
 
Verified
The Review
Feedback summary: 

They immediately understood their client’s needs and expectations and assembled an excellent team to ensure the project is delivered on time and within budget. They remain very flexible and responsive to whatever concerns the client has and changes that need to made.

BACKGROUND

Introduce your business and what you do there.

I’m the head of operations and customer experience at a consumer engagement and video exchange platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We needed developers who could build us an iOS and Android mobile application for our platform.

SOLUTION

What was the scope of their involvement?

The development has been divided up into two phases. In the first phase, they created a working prototype in about a month, which we took back to our investment team. When we got the green light to move ahead with a full release of the app, they began building both its backend databases and frontend user-interface. They’re currently working on integrating other social media platforms into the app and ensuring optimization. We’re about 80 percent done with phase two.

What is the team dynamic? 

At the beginning of the project, we engaged most frequently with QBurst partners. Now, we check in periodically with the partners and have a nearly daily interaction with their development lead.

How did you come to work with QBurst?

They were referred to us by someone within our start-up business community. We looked at their website and found out more about their areas of expertise. We then had an initial call with them and decided they were a good fit for us.

How much have you invested with them?

For both phases of production, we invested about $105,000.

What is the status of this engagement?

We began working with them in May 2017 and our engagement with them is ongoing. We will likely continue our engagement with them for any subsequent phases.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Despite the number of changes we requested throughout each phase, they remained within budget and continue to work within the timeline we agreed upon. Their work was excellent and we are very happy with what they have produced for us.

How did QBurst perform from a project management standpoint?

I can’t speak highly enough of our partnership with them from its inception. They were able to understand our business model and put together a team that supports our needs. They composed a project timeline that the team adheres to. We check in with each other periodically usually via conference call or email, but they are very responsive whenever needed and address our concerns immediately. Throughout the process, we have also communicated through Google Docs, Google Sheets, and Trello so that each respective team is able to remain organized and update information as we move forward.

What did you find most impressive about them?

Their development team is stellar. There have been instances during both phases where we’ve made a requirement change or altered the path to production, and their team has been very agile and flexible to our needs. 

Their executive team behaves as our partners. They have a vested interest in our success.

Are there any areas they could improve?

One of the challenges they have is being able to keep up with the most up-to-date standards and trends of mobile application industry. However, this did not pose any serious issues for this project or affect the quality of their work.

Do you have any advice for potential customers?

Make sure you have full review sessions early in the process to go over your requirements in detail. That way, you’re able to set expectations and ensure they are abundantly clear on deliverables and deadlines.

5.0
Overall Score We are very satisfied with the level of engagement and quality of work they’ve produced thus far.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’re fully committed to the project timeline regardless of time constraints.
  • 5.0 Cost
    Value / within estimates
    They initially proposed a larger budget than what we could afford, so they worked with us to amend their budget and meet ours.
  • 4.5 Quality
    Service & deliverables
    They’re extremely responsive and adhere to the project timeline.
  • 5.0 NPS
    Willing to refer
    They’re an outstanding partner to work with, and we highly recommend them to the fullest.

Multiple Dev Projects for Venture Capital Firm

"I believe they are a good fit for any early-stage company."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2017 - Ongoing
Project summary: 

Working from product visuals designed by an internal team, QBurst will then develop the wireframes and architecture of mobile applications, consumer software, and web assets for start-ups.

The Reviewer
 
11-50 Employees
 
San Francisco Bay Area
Ren Menon
Managing Director, Silicon Valley Capital
 
Verified
The Review
Feedback summary: 

QBurst shares the same mindset as start-ups, making them a reliable partner when it comes to understanding the flexibility needed to make their projects successful. They have an extremely quick turnaround that continues to impress.

BACKGROUND

Introduce your business and what you do there.

I am a managing director of Silicon Valley Capital. We are a venture capital fund based out of Orange County, California. We invest in a number of medical device companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

Our firm needed help with development for start-up businesses.

SOLUTION

What was the scope of their involvement?

Most of the time, start-ups have a common theme with a big idea, an aggressive timeline, and very little money. For these reasons, it's hard to find a development house that will work with start-ups.

One project they worked on was the development of a consumer software in the entertainment industry. It's a mobile app for iOS and Android. We have an internal team that creates the vision for the product and a designer who creates the general product structure and flow. QBurst will then take care of defining the architecture of the product, including its actual implementation, coding, and development strategy. The app has many features, screens, and complex workflows. QBurst was able to accomplish all of that development work in about 3 to 4 months. 

We also had them work on a web project for a medical device company. It is a $30 billion-dollar industry and we believe that this product has very significant potential in making it big. It was a unique situation where the company had FDA approval, but they didn’t have a portal to sell, nor a resource to support the sales process. I connected the founding team with QBurst, and that project also took about 3.5 months. They were able to quickly come on board and produce the web assets that the company needs in order to go to market.

Overall, I have been really impressed with their quick turnaround, and how fast they come up to speed. They are very flexible, which is necessary when working with start-ups. In both projects, there were many deviations along the way, and they were able to manage the development within the cost set out in the beginning.

How did you come to work with QBurst?

I was considering a couple of other firms at the time. QBurst was recommended to me by one of my other associates who had a good relationship with them. We did a test project with them, during which we were able to understand their capabilities and how they work. QBurst is now one of my top options when we need to hire offshore.

How much have you invested in them?

We have spent anywhere between $100,000—$1,000,000.

What is the status of this engagement?

We began working together in January of this year, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Start-ups live and die by quantitative metrics as they have very little room for error. Everything is driven by two metrics: cost and time. QBurst somehow managed to put an offshore team together to meet the launch date.

From the time they delivered code to the time we went to the QA and QC cycle, the defect rate, defect density, find and close rates were all within acceptable parameters. The QA and QC phase was within a week, which tells you that their defect density is low, and when there were defects, they took care of them quickly. For both qualitative and quantitative metrics, they do a nice job compared to a lot of their peers.

How did QBurst perform from a project management standpoint?

They were excellent. I get regular updates from two of the project managers. In start-ups, you need to have an Agile mindset. They use methodologies and are very pragmatic in realizing that not everything goes smoothly. They are very communicative as well.

What did you find most impressive about them?

There are not many offshore companies that are wired to work with start-up and early-stage companies. QBurst definitely has that start-up mindset. I believe they are a good fit for any early-stage company.

Are there any areas they could improve?

To be more successful, they could have a better sales presence. They are a hidden gem, and they are not doing themselves full justice without hiring a decent sales team to reach more people than just by word of mouth.

Do you have any advice for potential customers?

My advice is to do a test project with them and see how you like them. Hopefully, your experience will match my experience.

5.0
Overall Score There is no better testimony than the fact that I will continue hiring them over and over again.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Despite all the changes throughout the process, their delivery date never changed.
  • 5.0 Cost
    Value / within estimates
    We had cost estimates from other vendors, and they were the most affordable.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended them many times.

Salesforce Dev for Computer Software Firm

"[W]e’re impressed with the quality of their resources."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2015 - Ongoing
Project summary: 

Qburst provided full-scope Salesforce Apex development and design for a software company, integrating third-party tools and an AI component. The desktop version is complete, with the mobile one in progress.

The Reviewer
 
1-10 Employees
 
San Francisco, California
Alluri Raju
Co-Founder, Sales Canary
 
Verified
The Review
Feedback summary: 

Feedback from customers has been positive. The team had to learn the Salesforce Lighting framework using their resources, and the successful end product proved the hard work worth it. Their scaling flexibility and varied communication helped solidify future collaboration.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder of Sales Canary.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We were looking for a company that could help us build a Salesforce Apex product.

SOLUTION

What was the scope of their involvement?

They helped us design, architect, build, and test our solution. They’re also providing ongoing support for any changes within Salesforce and expanding the product as we evolve. It’s been full-scope product development from design to delivery.

Beyond the basic Salesforce capabilities, some of the major components of our solution include third-party reporting tools, specifically Highcharts. They’ve not only helped on the architecture and product development parts of our solution but also the UI piece for both desktop and mobile devices.

We have an artificial intelligence productive modeling component, the infrastructure of which they helped us build and integrate into the Salesforce platform.

What is the team dynamic?

We work with 2–8 people from their team at any given time. They can scale as we need it, both up and down.

How did you come to work with QBurst?

Someone referred us to the company based on past experience. We evaluated QBurst and found that they had a Salesforce-focused team. We felt good about their capabilities and signed up for building a solution.

How much have you invested with them?

The cost of their work has been between $125,000 and $150,000.

What is the status of this engagement?

We started working with QBurst at least 2 years ago, around August or September of 2015. The collaboration is ongoing, and we plan to keep using them in the future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Customers have been using our product, and most of the feedback has been on the feature side. So far, it’s been positive for the desktop version, but we're still working on the mobile piece.

How did QBurst perform from a project management standpoint?

Their flexibility in scaling the team was important for our business. It’s been an ongoing relationship for us, and we’ve been fairly happy with the timelines. There have been some delays, but I attribute those more to the security policies within Salesforce, as the platform itself was not fully mature at the time. We communicate through WebEx, WhatsApp, phone, and email.

What did you find most impressive about them?

Our experience with them has been phenomenal. Their customer service is very good, and we’re impressed with the quality of their resources.

Beyond Salesforce, we also needed UI, web development, analytics, and Amazon Web Services expertise. They provided those resources seamlessly, which has been good for the lifecycle development of our product.

Are there any areas they could improve?

The Salesforce Lightning framework was new at the time, so it was new to their resources as well. It caused some delays, and it was a learning experience for everyone, but I attribute it to the platform we chose.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have referred them to other companies. The feedback in general has been positive.

Ongoing Team Augmentation for Hospitality Tech Firm

"For any startup company, a partner like QBurst is a great fit."

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Aug. 2013 - Ongoing
Project summary: 

QBurst collaboratively created a cloud-based property management system by supporting prototype design, architecture, and engineering efforts. Upgraded versions with enhanced features remain the focus. 

The Reviewer
 
51-200 Employees
 
Bethesda, Maryland
Gopkumar Sarangdharan
CTO, StayNTouch
 
Verified
The Review
Feedback summary: 

Product installations increased from zero in 2013 to well over 200 in 2017. Seamless integration with internal dev teams, competitive pricing, and uncompromising communication make QBurst a strong partner. 

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of StayNTouch, which was started in 2012 to bring change in the hospitality industry. My partner and I came from MICROS, which is a hospitality technology leader that offers PMSs [property management systems], POS [point of sale], and similar products. After working for MICROS for 10 years, we decided to start our own company, building cloud-based solutions for hotels and offering a more mobile-centric enterprise product through which clients can manage their reservations, publish rates, and integrate with online travel agencies and other third-party providers like SiteMinder, Synxis, Expedia, Travelocity, Hotwire, and Priceline.com. Our platform also lets guests check-in and check-out remotely through their mobile devices.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

When we started in 2012, our business had limited funding. We were looking for a partner who could prototype our product at a reasonable price. 

SOLUTION

What was the scope of their involvement?

QBurst has been involved in the design, architecture, and overall build of the product. We have an in-house designer who created mockups and flows. QBurst translated these designs into HTML and CSS and engaged a few of their resources to create some assets for our mockups. They’ve continued to provide enhancements for our product.

We have a development office in Bethesda, Maryland that QBurst augments with additional resources in India. They provided our first developers before starting the U.S. office. We have also worked with their architect at the Calicut office, who was involved heavily in ironing out the details of the design and the overall architecture.

The product has multiple features. The first phase of the project involved building a user interface [UI] layer on top of an existing PMS. If the customer has a system in place, they can use our platform on top of their application. We communicate via the services they provide and the end-points they have, exchanging data between our system and theirs.

QBurst built this overlay module, which we call Rover PMS Overlay, as well as the iOS and Android apps that allow guests to look up reservations and send messages. 

As we continued to build the product, we added features and functionalities around payments, as well as a standalone PMS. The same platform could be overlaid with other PMS or work as a standalone product, offering features like creating reservations, managing rates, setting up and configuring room types, and publishing them through different channels. Both QBurst and our own team were involved in this process.

What is the team dynamic?

At peak capacity, I’d estimate that we had 30–35 developers from QBurst. Since the beginning, no one left our team unless we decided to let them go because of cost considerations. The team has been stable, and we enjoy working with each other. Not every resource is top-notch, but the team definitely possesses good talent.

Our CEO and I interviewed each candidate based on the project requirements. We were looking for both backend and UI developers, so we gave sample tests. We hired around 25 developers, and then we slowly onboarded architects and development managers in the company, who made hires on the same basis.

How did you come to work with QBurst?

I had worked with them before and knew what to expect, so I hired them for this venture as well. QBurst has a good setup in India with offices in Calicut, Trivandrum, and Kochi. I also come from Trivandrum, so I knew about these places. I was satisfied with the results of our previous projects, so I decided to give them an opportunity to work with us on this venture. We did get quotations from other companies in India and Eastern Europe. QBurst offered reasonable pricing and a solid infrastructure with a pool of available talent, which made me inclined to work with them again. 

How much have you invested with them?

We have spent close to $2 million on QBurst’s services in the last four years.

What is the status of this engagement?

We started working with QBurst in July 2013. I had been involved with them prior to this. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The product started with zero installations in 2013 and has reached around 200 today.

How did QBurst perform from a project management standpoint?

Our attrition rate is nonexistent. One of the key challenges for any company working with an offshore vendor is managing developer turnover, as resources will constantly have to be trained to understand the business practices and roles. We have not experienced this strain at all with QBurst. The team has been consistent from the start. After they picked up knowledge of our industry on their own, they started teaching the new team members themselves.

We follow an Agile methodology for our development process with two-week sprint cycles. Our product team is based across the globe, with members in Croatia, Germany, Australia, Dubai, and Ecuador. Across these different time zones, everyone has been able to work together with the QBurst team. They have modified their schedule to ensure sufficient overlap with us and the other product managers across the world.

In each sprint, QBurst’s team works according to an Agile process and delivers the output for QA [quality assurance] and production. In a few sprints, the team didn’t deliver well, but this wasn’t just QBurst’s fault; features or requirements were not clear, things were moved, and so on.

We’ve used all kinds of tools for communication, including Skype, email, JIRA for managing work items, and other Atlassian products.

What did you find most impressive about them?

QBurst is a good-sized company to work with. They have a great talent pool, coming from some of the best colleges in India. Everyone is really bright, and even the newer people on the project tend to acclimate quickly and contribute to the product development. QBurst also has a helpful technical support team, and we use their services for managing our server setups and overall technical operations. For any startup company, a partner like QBurst is a great fit. They can offer reasonable pricing for prototypes and product launches. Plus, if the system is hosted on the cloud, they’re able to manage that setup. Clients can focus on the business, while the QBurst team will handle the actual product development.

Are there any areas they could improve?

Like any other offshore company, they tend to say yes to everything, which means they can over-promise and under-deliver at times. QBurst could definitely improve their communication as far as the real expectations of what can and cannot be delivered.

Project management could also be improved, but the working method is different for us: instead of assigning work to them, we make the QBurst developers a part of our own team and manage them on a day-to-day basis. They have met most quotations, but they could still improve their project management activities in India. 

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I don’t think anyone could beat them for price at this point.
  • 4.0 Quality
    Service & deliverables
    They could keep their team more up-to-date with the latest design practices and principles and enforce test-based development approaches.
  • 5.0 NPS
    Willing to refer
    I would recommend them anytime. QBurst is a good company for anyone looking for an offshore partner that can support all aspects of product development.

Custom Dev for B2C Pet Services Startup

"QBurst is the best offshore developer I’ve ever used."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
May 2016 - Ongoing
Project summary: 

QBurst developed and rapidly launched an online B2C pet servicing platform. The project team remains focused on incremental product improvements being driven by user feedback. 

The Reviewer
 
1-10 Employees
 
Washington, DC
Hector Ocasio
President, Pet Connect
 
Verified
The Review
Feedback summary: 

QBurst reliably achieves what they promise and does so at a competitive price. Another impressive trait is their ability to prioritize features more critical to the core solution. Time zone differences are challenging but rarely undermine important progress. 

BACKGROUND

Please describe your organization.

I'm the president of Pet Connect, a marketplace for pet service providers based in Washington, D.C. 

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

We needed an integrated web and mobile app developed for our pet services company.

SOLUTION

Please describe the scope of their involvement.

QBurst scoped out the project, determined timeline, and created a set of milestones within it. They helped me transform features into a product delivery schedule, and then they delivered on everything.

It’s a mobile and web application, but it’s primarily mobile-first. The app is a marketplace that allows pet owners to connect with pet-friendly resources, like a groomer, boarder, trainer, pet store. We’re like OpenTable [online reservation platform] for the pet industry.

The app was first developed for iOS, and then we hired a second developer from QBurst to take on an Android project. He did such a good job that we brought him on full time to be our frontend developer for both iOS and Android.

It’s been a moving target, but they delivered the core foundation well within 6 months, so right on time. We launched in December 2016.

How did you come to work with QBurst?

They had worked with a colleague of mine and had done a good job. It was recommended that I add them to the RFP process, which I did, along with 5 companies under consideration. QBurst came in with an affordable rate and had a proven track record of being able to produce, and so I brought them in.

Could you provide a sense of the size of this initiative in financial terms?

Probably $75,000.

What is the status of this engagement?

We started working with them May 2016 and have been working together since.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We have 100 businesses signed up at this time and we have users downloading the app in 34 different states.

How did QBurst perform from a project management standpoint?

The original team was 3 people and then we went down to 1 person after the core product was delivered. We recently hired a second full time. We also had one dedicated project lead.

I probably talk with them once a month. Email is the primary source of communication with them, essentially because of the time zone difference. We periodically communicate by phone, too. And when we have to do something visual, we’ll use either WebX or Skype to connect.

Even though they're based in India, one of the best aspects of them is that, when I have escalated issues to them at non-optimal times, they’ve responded right away.

What distinguishes QBurst from other providers?

I’ve hired many offshore developers before but QBurst is the best offshore developer I’ve ever used. Their model is simple to use. The technologies that they incorporate as part of their offering are very user-friendly. They’ve met all their deadlines, which is a critical factor for me. They’re also very affordable. A lot of the offshore development teams consisting of recent graduates with little experience, but Qburst can put teams together that have serious talent.

Another important thing is that they can always prioritize developing new features that are likely to immediately impact the business.

Is there anything QBurst could have improved or done differently?

As with any offshore developer, you have to be willing to put in the QA time. To keep things affordable, they will do partial QA, but you also have to be willing to put in some of your own.

If an offshore developer is not willing to put in any QA work at all, that’s probably not the right choice. But overall, their code comes back pretty solid. I have very few complaints about these guys. I would definitely hire them again.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Ongoing SaaS Product Dev for Commercial Transport Company

"[T]hey proved to be able to satisfy some of the things we couldn’t do with our initial vendor."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Ongoing
Project summary: 

QBurst fulfills several IT needs, replacing a vendor that failed to deliver. Their work includes development, server management, security, software/hardware architecture, bug fixing, and more.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Co-Founder
 
Verified
The Review
Feedback summary: 

QBurst is a vast improvement in many areas, especially in communication and in fixing code flaws. Their ability to scale resources as needed and flexibility in adjusting their schedules to allow overlap stands out. They also have a US office that can be contacted for day-time support.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder of a company that provides a fleet management solution for mobile and web platforms. It’s delivered as a SaaS [Software-as-a-Service] package and designed to keep fleets as efficient and effective as possible, acting as their central nervous system. We touch on a handful of modules, including file management for drivers, trucks, and the companies themselves, electronic tracking of driver hours, GPS and telematics, as well as post-accident processing and vehicle inspections and repair tracking.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We became disenchanted with our previous developer. They had resource constraints and a hard time allocating developers on a consistent basis. They also transitioned us through 3 different project managers in a year’s time.

SOLUTION

What was the scope of their involvement?

QBurst put resumes together and we interviewed the developers or rather were introduced to them and their capabilities. They handle project management internally for their team. They line out sprints, handle development, and also help us with server, security, and architecture work, guiding us in that regard.

Our initial provider continued to work on new features while QBurst worked on bug fixing. As time went on, it became apparent that our first company wasn’t able to keep up with the philosophy of the project. We spun up an 18-person dedicated team from QBurst and have since backed down to 7 full-time resources. They were able to handle the bandwidth we needed.

We continue to develop the product — the biggest items we’re working on now are integration-focused. We have white-labeled the product and now provide it to third parties, which can sell our solution under their brand. We also tie into hardware devices so that we can gather information from the electronic control module of the vehicle. There are a number of hardware devices on the market to which we integrate.

How did you come to work with QBurst?

They were the runner-up choice when we hired our initial developer. We decided to talk to QBurst one more time, and they proved to be able to satisfy some of the things we couldn’t satisfy with our initial company.

How much have you invested with QBurst?

The cost of their work has been at least $250,000, but I couldn’t say specifically.

What is the status of this engagement?

We transitioned to a full-time collaboration with QBurst in August 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have gone through a stage of modularizing the code; our previous developer had more circular code, which QBurst streamlined and fixed to a degree. The communication with the team members was improved dramatically, which was a big success for us. We had found ourselves struggling to communicate clearly with the prior team, so QBurst was a good improvement.

How did QBurst perform from a project management standpoint?

The development team is based in India, while we’re in Houston, so we never met face to face. It made sense for QBurst to manage the resources. I regularly correspond with the whole team through biweekly phone calls, where they ask us questions about the architecture and compliance. We also trade emails and Skype messages on a regular basis.

They have been extremely supportive and willing to adjust their hours, given that they’re half a world away. QBurst’s team comes in a bit later so that we can have more schedule overlap, but they’re always there in writing, anytime we need a call with a new customer.

We use JIRA for task tracking. Our biweekly meetings are usually done via Skype, but we also use GoToMeeting.

What did you find most impressive about QBurst?

I don’t know if I’m qualified to answer this, given that I’m not familiar enough with all the offshore options. One thing we do like about QBurst is that they have an office in Washington DC. If I need to get to someone during our own office hours, I can do so right away. QBurst is also strong in terms of support. The culmination of everything I’ve said differentiates them.

Are there any areas QBurst could improve?

I don’t know if this would be consistent for all customers, but having a cookie-cutter platform we could fall in line with instead of creating a custom one for us would be an improvement. Our previous company had a system in place for project management, using JIRA and other tools. When we went to QBurst, they asked us what we wanted to do. That conversation was a bit different for us, given that we’re not as technically experienced as some of their other customers. This is not a negative point, but it’s something we could have benefited from.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We saw a huge improvement from our previous developer.
  • 5.0 Cost
    Value / within estimates
    We’re very happy with the cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Sports Startup

"They’re available no matter what time of day it is."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Ongoing
Project summary: 

QBurst implemented a website’s responsive frontend from mock-up to product finalization. The project team was experienced with a variety of technologies like CSS/HTML/Java.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
Co-Founder, Sports Startup
 
Verified
The Review
Feedback summary: 

QBurst always brings a straightforward and candid attitude to the table. Other strengths include resource flexibility, uncompromising responsiveness, and access to a wide variety of technical expertise.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a company that connects athletes with coaches for private training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We needed to do some development, primarily frontend development but also a little on the backend. We don't have anyone here to code, so we had to partner with an external supplier. 

SOLUTION

What was the scope of their involvement?

QBurst basically designed the entire website, including the mock-ups and the final product. We designed the backend in-house, but the whole frontend was done through QBurst. We used their CSS/HTML designers for the page layouts. We also used various technologies, primarily Angular and Java. At most, we had four people from QBurst working with us at once, but it’s typically around two.

How did you come to work with QBurst?

We were really looking for a firm that could offer us great quality at a good cost. I’ve worked with other firms before and a common problem was that resources would get switched out all the time. So, we needed a firm that could commit to keeping whatever resources we were working with.

How much have you invested with QBurst?

When we have two developers, we spend about $5,000/month with them. At the level that we’re getting, it’s about $2,500 per month per resource.

What is the status of this engagement?

We started working together around March 2016 and we’re still working on feature development. Our product just launched; we’re continuing to work with them to do feature enhancements and take it to the next level.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re very happy with QBurst. The project took longer than we had anticipated, but that was a combination of some things on their side as well as some things on our side. We experienced feature creep and things like that, but it’s standard stuff. There were a couple of times when I thought the resource was not producing at the level we wanted, but I’d reach out to the Saju or the other leaders and have a very candid discussion with them. I always appreciated that we could always have very candid discussions. If I told them what I was unhappy about, they always did their best to address it. They would add another resource without additional cost to get the project to where it should be. In other situations, they would get mentoring for that resource or whatever was needed. They were always willing to work with us to make sure things got done.

How did QBurst perform from a project management standpoint?

In terms of project management systems, we’re using Assembla. We tried Asana, but that didn’t work well. They’re familiar with JIRA. Assembla seems to be working really well for us now, but that’s one of the things that’s up to the company to figure out what process they want to have. It’s something that can get out of hand if you don’t manage it.

Another thing I liked is that the project manager understands technology. At the same time, he has a strong command of the English language. He can understand what the issue is, quickly distil what the challenge is to his team, and oversee the solution. He even had input on changing the design layout to make the UI [user interface] easier, suggesting other technologies. He had good input on those types of things.

What did you find most impressive about QBurst?

Everyone on the team is really hardworking. They’re available no matter what time of day it is. If something wasn’t working, they would typically respond within half an hour. I also like that QBurst doesn’t do BS. If you have a concern, you can easily state it. They’ll listen and they’ll exert effort to resolve the issue. Unlike a lot of firms, they realize that the expectations of U.S. companies are particularly high. QBurst recognizes that a certain quality standard that would be okay in India isn’t okay in the U.S. There was no BS; they’ve very straightforward. It’s been a good experience.

Are there any areas QBurst could improve?

I would say that one area for improvement is independent thinking for their developers. I know that’s a tough one because some customers want their resources to just do exactly what they’re told without any input. But that wasn’t our mindset. If we’re doing something that doesn’t make sense, I want the developer to tell us. We’ve been encouraging the developers to feel free to let us know what they’re thinking, but it’s a work in progress.

What tips or recommendations could you share that might increase the likelihood of success with QBurst?

Just as with every outsourcing project, over-communicating instead of under-communicating is important.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I’m imagining you’re asking in comparison to other firms because I haven’t met anybody that hits scheduling all the time, every time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM Development for Biotechnology Firm

"QBurst has a very talented team ... QBurst scaled up well to our needs and continues to deal with any issues quickly."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

QBurst was hired in 2014 to develop a better Salesforce customer relationship management solution by integrating two different solutions to improve sales performance as a whole.

The Reviewer
 
51-200 employees
 
Greater San Diego Area
Associate Directer of Operations, Biotechnology Firm
 
Verified
The Review
Feedback summary: 

QBurst is praised for having a flexible team that has taken the time to adapt to the client's work style and development process. QBurst is recommended highly because of their talented team.

BACKGROUND

Introduce your business and what you do there.

Biocom is a trade association for the biotechnology and life sciences industry in San Diego and other parts of California. I am the associate director of operations. I manage the technology for our company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

Our goal was to rebuild our database off a proprietary platform that had been developed by a consultant.

SOLUTION

What was the scope of their involvement?

QBurst has built a website as well as the overall CRM and some event management tools and other applications. We needed to move our platform to Salesforce. This required setting up integration between the 2 databases and ultimately moving all of the data over, keeping it synchronized.

We've continued to use QBurst as our company scaled up and moved to new areas. We've improved our existing systems and built new applications in order to manage newer territories. Everything was developed for the Salesforce platform. QBurst also helped us build a website on Site.com, have developed a number of Apex classes and Visualforce pages, and worked on custom metadata.

We've worked with 5 resources from QBurst's team. We've recently put a project manager in place in order to assist us with the scale up.

How did you come to work with QBurst?

We were searching for a company that would be affordable enough, given that there was a good amount of work to be done. We ultimately decided to outsource the work. I saw that QBurst had a good reputation and had done some app development for the Salesforce platform. I gave them a call, had an initial consultation, and found that QBurst understood the needs of our company.

How much have you invested with QBurst?

The cost of QBurst's services has been around $100,000 in 2016.

What is the status of this engagement?

We started working with QBurst in 2014 and have an ongoing collaboration. At the moment, we're working with QBurst on tools development as well as a vendor and affiliate portal.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

QBurst has a very talented team. I don't have a baseline in terms of delivery time, but it was definitely reasonable, considering the complexity of our tools and data.

QBurst scaled up well to our needs and continues to deal with any issues quickly. Their team has recently flown to San Diego in order to understand our needs better, which I've appreciated, considering their pricing.

How did QBurst perform from a project management standpoint?

Whenever we've had fire drill situations, QBurst pulled late hours, making sure that everything was completed. Any issues were taken care of quickly by QBurst. We implemented Agile Accelerator within our Salesforce platform and have used it to manage our development.

What did you find most impressive about QBurst?

QBurst is a very patient team, and they've worked with us in understanding any problems we may have had, offering different solutions.

Are there any areas QBurst could improve?

Sometimes, we've encountered a language barrier with QBurst. It was a problem initially before getting a project manager who was better at breaking things down for our side. Whatever issues QBurst had, they were able to overcome.

What tips or recommendations could you share that might increase the likelihood of success with QBurst?

Although QBurst has fantastic developers, clients still need someone on their side with a technical understanding of how development works. This has been helpful for us and allowed us to keep things on pace, understanding critical issues which came up.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    QBurst was very flexible in working with our company's best practices and adjusting their own developers' style to match it.
  • 5.0 NPS
    Willing to refer

Custom Web Development for Sporting Entertainment Startup

"QBurst is extremely cooperative and persistent."

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

QBurst was hired to help develop and launch an e-commerce platform in support of an online sporting sweepstake. The project remains ongoing. 

The Reviewer
 
1-10 Employees
 
Greater New York City Area
Co-Founder
 
Verified
The Review
Feedback summary: 

Highlights include a well-organized project management approach and a wide range of available technical expertise, but communication was cited as a challenge because of timezone differences. 

BACKGROUND

Introduce your business and what you do there.

Our company brings professional athlete guest appearances virtually, focusing on televised sporting events. We contract professional athletes to watch a sporting event from their homes. We also host a sweepstake that gives sports fans a chance to win a virtual hangout with the athlete. I am a co-founder of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We had limited funding, so we wanted an opportunity to get a product to the market at the cheapest cost. 

SOLUTION

What was the scope of their involvement?

QBurst developed a custom web-based platform for our company. There were some API integrations for streaming capabilities on our website. We had one project manager from QBurst. Up to 3 resources working underneath him.

How did you come to work with QBurst?

We were referred to QBurst by an advisor who had used them to develop a mobile app. He told us that they were a good company to use and were cost-effective.

How much have you invested with QBurst?

The total cost of our project with QBurst was around $17,000.

What is the status of this engagement?

We started working with QBurst at the end of May 2016. We had a 1-week discovery phase. The development had a duration of 5 to 6 weeks. Our project was up and running by the end of July. We're currently working with QBurst for improvements to the site.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

 We've only been live for a few weeks, but we already have 35 to 40 users. We've also hosted our first experience. We received good feedback from it. Everything is functioning well, and it seems that our initial customers like the experience. We have some upcoming events in September.

How did QBurst perform from a project management standpoint?

We had a set game plan from day 1. If a resource from QBurst wanted to leave, they'd let us know. We were always on the same page. We communicated changes and bugs throughout the development process. Through testing, we found some miscellaneous bugs or malfunctions within the site. Our project manager and the QBurst team were very engaged with our needs and wants. The main issue was that we were working out of different time zones. That made it difficult to communicate. We could reach QBurst through email or Google chat, but it still was difficult. QBurst was working when we were sleeping, so it was hard to find a common schedule. We worked around this, and we were able to get our initial product launched. We were able to clearly get our points across, so it worked out. We continue to work with QBurst, so it was an overall good experience.

What did you find most impressive about QBurst?

QBurst is extremely cooperative and persistent. 

4.5
Overall Score QBurst provided quality of work and was cost-efficient. We ended up with a product that we're happy about.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    We had set deadlines, but ran into miscellaneous bugs and malfunctions on our site. That extended the project by a week and a half, but that was a small hiccup.
  • 4.5 Cost
    Value / within estimates
    It's hard to find a coder willing to work for $20 per hour in the US market. We were able to launch an initial product for a low cost.
  • 4.5 Quality
    Service & deliverables
    QBurst was excellent overall.
  • 4.5 NPS
    Willing to refer
    I've already referred QBurst to a high school friend who is starting his own website. QBurst is definitely a good option for people running startups.

iOS and Android Development for Software Startup

“They have quality resources who understand the software development process as well as the technology itself.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
Project summary: 

QBurst built a custom, data-heavy mobile app for iOS and Android. The team integrated complex functionalities to display home contents, communicate construction progress, and manage the home buying experience.

The Reviewer
 
1-10 Employees
 
Philadelphia Metro Area
Co-Founder, FreshBrix
 
Verified
The Review
Feedback summary: 

The application received an International Builders' Show award for Best Home Technology Product. QBurst’s talent, communication, and thorough understanding of the software development process directly contributed to the project's success.

BACKGROUND

Please describe your organization.

We provide a mobile and web application to homebuilders in order to help them manage their customer experience during the home buying process. Our platform helps communicate construction progress, home contents and so on.

What is your position?

I am a cofounder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

We needed resources for building our mobile application.

SOLUTION

Please describe the scope of their involvement.

QBurst build our app for both iOS and Android. The iOS version was built first, after which we started on the Android one. They were involved in scoping out technical requirements for the project as well.

The app we've built is data-heavy. They also support onboarding data and adding new builders from a technology standpoint.

The ability for the app to display home contents and details about what is installed at a location is one of its key features. The information if retrieved from both a relational and a nonrelational database. It is a technically complex functionality, allowing us to gather a vast amount of data into a mobile device. We can also take photos of locations using it.

The app was built within a custom environment. We haven't integrated third-party elements into it like Kendo UI or social login functionalities. We've built a self-contained application and environment. Much of the information that is created by the builder is exposed into the mobile environment for the benefit of the homeowner.

Our team consisted of eight people, including a project manager, three or four iOS and Android developers, a UX [user experience] designer, back-end server developers, business analyst, and quality assurance resources.

How did you come to work with QBurst?

We found them through a reference from a previous client.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost has been $500,000.

What is the status of this engagement?

The initial project duration was set for six months. Due to issues on our side, the development was drawn out a bit more. We continue to work with QBurst on updates and changes for the app.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Overall, our application has been adopted and used well. We've won an award for it from the International Builders' Show for best home technology product. This definitely provides a sense of its quality.

How did QBurst perform from a project management standpoint?

For the most part, they were able to deliver their work within time and budget. If anything was ever missed, it would likely have been due to errors in scope on our side. Some of the key things that QBurst do well are project management and understanding of the agile life cycle. They try to make sure that all requirements are well understood from a project management standpoint and that the scope is defined.

We used JIRA and Confluence for project tracking. The tools were used based on our request.

What distinguishes QBurst from other providers?

They have quality resources who understand the software development process as well as the technology itself. QBurst didn't simply put some coders or hackers on our team. They made sure that our assigned team members understood the business practice and why we do the things we do.

Is there anything QBurst could have improved or done differently?

They could work on improving status updates. From a project management standpoint, QBurst did a good job of wrangling in our scope for what was going to be delivered. The only area of improvement is their communication around the progress being made and bringing up issues earlier in the sprint cycle. This didn't always occur, though.

Any client looking for a similar provider should define the scope of the work being done clearly, down to specific items. This is something that will ensure the clarity of whatever needs to be completed, not leaving room for interpretation. Also, a focus on prototyping by making a mockup of the application before coding it is important.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer