Technology Leveraged for Your Business

QBurst is a global software solutions and consulting company with a strong focus on new-generation technology platforms. Our offices are spread across the globe.

QBurst has 1200+ employees comprising developers, designers, UX engineers, quality assurance specialists, business analysts, and project management professionals.

Our service portfolio includes mobile and web development, CRM, big data and analytics, user experience, design, testing, and cloud-based solutions. We have executed more than 650 projects successfully, earning a reputation of being a cost-effective yet high quality service provider.

 
$5,000+
 
$25 - $49 / hr
 
1,000 - 9,999
 Founded
2004
Show all +
Trivandrum, India
headquaters
  • QBurst
    7th Floor, Ganga, Phase III Campus Technopark
    Trivandrum, KL 695583
    India
    91.47.1653.7510
other locations
  • QBurst
    12700 Fair Lakes Circle, Suite 160
    Fairfax, VA 22033
    United States
    703.652.8473
  • QBurst
    ul. Legionowa 28, 3rd Floor
    Bialystok 15-281
    Poland
    48.85.679.22.99
  • QBurst
    Sheffield Technology Parks Suite 21, Cooper Buildings Arundel Street
    Sheffield, SYK S1 2NS
    United Kingdom
    44.114.360.3250

Focus

Service lines

  • Mobile app development
  • Web development
  • BI & Big Data consulting & SI

Client focus

  • Small business (<$10M)
  • Midmarket ($10M - $1B)
  • Enterprise (>$1B)

Industry focus

  • Health care & life sciences
  • Information technology
  • Other

Mobile platforms

Mobile focus

Frameworks and CMS

Programming & scripting

Ecommerce systems

Application platform

CRM solutions

Portfolio

Key clients: 

National Geographic, Bombardier Transportation, PrivateFly, Bharat Petroleum Corporation Ltd., Webs.com, Network Solutions, Rosetta Stone, NYU, AddThis, Dell, Airtel

Tezzle: Simplifying Inspection in Manufacturing

We developed Tezzle, a tool that helps floor managers better manage the inspection of machinery and equipment. It is ideal for processes where routine testing of equipment, record keeping, regulatory reporting, and compliance are critical for business success. It runs as a web application with an Android extension.

Check out the website.  

National Geographic: Ocean App

The National Geographic Society and Lindblad Expeditions jointly support an innovative program to restore marine ecology. In order to raise awareness about the importance of preserving the ocean and its habitat, they wanted an app that guests could use on cruises organized by them.

QBurst developed an iPad app called “National Geographic Ocean”. The app displays stunning high-definition videos and images of the ocean and marine life. Our services included information architecture, UI design, iOS development, and Quality Assurance.

Find Your Amazing: Online Community for Travelers

Find Your Amazing is an online community for people who enjoy traveling. The site, hosted by Tourism Authority of Thailand contains a collection of stories, photos and videos posted by visitors to Thailand from from across the world.

Thousands of users share their experiences on this Pinterest-styled website that allows people to share their stories through social media channels.

QBurst was involved in the site’s API development and database design.

Check out the Website.  

Denovo Wellness: Health and Lifestyle Management App

Denovonow offers a digital engagement platform that helps customers make informed choices to lead a healthy life. They required a mobile alternative for the web tool kit used by customers.

QBurst developed a mobile solution that can be used interchangeably with the web tool kit using the same credentials.

Check out the app on Google Play and iTunes.  

Post-a-Card: Mobile App for Personalized Postcards

QBurst developed an app for Singapore Post that can be used to send personalized picture-perfect postcards from a mobile phone anywhere in the world.

Users can take a picture or a selfie, choose a template, personalize and design the card, and send across a physical postcard to any place in the world. The cards are delivered by Singapore Post.

Check out the app on iTunes.  

Venalogic: Athlete Analysis

Venalogic needed a tool to manage and analyze the performance of popular athletes on and off field. The tool would help understand the sentiments of fans as well as the athlete’s standing on social media. 

QBurst provided Venalogic a multipart web-based solution that delivers deep insights into the social standing of professional athletes. Raw data is collected from social media channels, fed into a distributed storage system and sorted chronologically.

The processor analyzes the data collected, identifies entities mentioned, counts the number of mentions, and calculates the sentiments on the athlete. The web application fetches the processed data and displays it graphically.The application also highlights the key influencers. Content can be accessed using five kinds of accounts. A management console helps the administrator add new athletes to the ‘watch list’.

Check out the website. ...

Teacher's Pet: Swipe-and-Throw Mobile Game

Teacher’s Pet is a fun game similar to Paper Toss. In the gameplay, the player takes on the role of a backbencher, and flings objects at the teacher’s pet seated in front of the classroom. 

The game includes 16 difficulty levels, a store to obtain free items and purchase new interesting throwables, and the ability to connect to Game Center. The game is built for iPhone and iPod Touch.

Soft Profiles: Web App for Universities and Schools

The application helps educational institutions manage all aspects of student recruitment and admission, and helps aspiring students track the status of their applications.

It helps partner institutes make data-driven decisions by leveraging the power of cloud computing, mobile technology, and social media to achieve recruitment goals; increase student outcomes and graduation rates; and decrease dropouts and transfer rates.  

Check out the website

Rosetta Stone: Support Portal Enhancements

Rosetta Stone required a customer portal  that could serve as a self-explanatory, easily accessible, and informative support website.

QBurst carried out significant customizations to the customer portal using Force.com which resulted in enhanced user experience. Improvements in functionality helped Rosetta Stone track customer interests and put in place an efficient system that helped reduce support and operational costs.

Check out the portal.  

Kever: Issue-Tracking App

Developed by QBurst, Kever is a project-tracking app that helps project managers and team members track issues on the go. The app integrates key functionalities of popular tools such as Redmine and JIRA to help expedite bug fixes and issue-tracking.

Kever was conceptualized taking into consideration the real problems faced by project managers, who are required to spend long hours at the workplace following up on issues and bugs. With Kever, project managers can keep a tab on issues even while they are away from their desks.

Check out the app on iTunes

Jarus: Mobile Applications for the Insurance Industry

QBurst developed mobile applications for insurance customers and agents

Customers use this application to get quotes on insurance schemes and submit First Notice of Loss (FNOL). Agents, on the other hand, use the application to manage the insurance details of their clients.

The application works offline and communicates with an external database using web services.

Trench Coat Bespoke: iPad App for Custom Apparel

The Trench Coat Bespoke application for iPad was developed for a popular brand of trench coats in the UK. The application allows dynamic customization of trench coats. Users can design their own trench coats by choosing from a variety of options in size, fabric, color, sleeve, and lining. QBurst created a customized grid view for the application. 

Yo Ho Throw: Swipe-and-Throw Game

This is a “swipe and throw” game that involves throwing objects from a launch position at a target. Objects are flung by swiping the screen. The game mimics features of Paper Toss in a pirate setting.

We built special algorithms to manipulate the object’s trajectory in order to achieve the desired wind effect. The player can throw treasure, hit targets, and get coins amidst treasure caves and deserted islands. The game is built on iOS and Android platforms.

Check it out on Google Play and iTunes

SecondSight Analytics: Social Media Sentiment Analysis

SecondSight Analytics is a social media tool that helps you analyze your followers by generating sentiment reports and social-reach metrics. SecondSight captures the essence - the real sentiments behind everything your customers have to say about your business, product, or service.

The tool uses a unique combination of technology and human intelligence to extract subjective information, which are most relevant to your business, from your social conversations.

The tool takes advantage of human judgment, interpretation, and accuracy that no computer algorithms can match, while analyzing conversations.

Consider the case where someone tweets: “My new iPhone is the bomb!” An algorithm would simply categorize it as negative as the keyword here would indicate an explosive device. Whereas in reality, the tweet is a reflection of a highly satisfied customer.

A well-trained workforce behind the tool rules out the possibility of such misinterpretations...

JLT Community: Business Website for a Free Trade Zone

DMCC, a strategic initiative of the Government of Dubai, is aimed at enhancing commodity trade flows through the Emirates by providing the appropriate physical, market, and financial infrastructure required by businesses registered with it.QBurst redesigned and restructured the business authority corporate website of DMCC. The corporate website reflects the expanded businesses of DMCC and ensures that all businesses/services of DMCC are showcased on a single platform for the existing and prospective customers to browse through. 

Check out the website

Mela Artisans: eCommerce Site for Handcrafted Artwork

MelaArtisans.com is an online shopping site that showcases distinctive handcrafted artwork from India. QBurst developed for them a mobile site compatible on iPhone, iPad, and Android devices.We used HTML5 elements, and customized style sheets using CSS3 media queries. Dynamic scaling was used for images, media, and web content to adjust size to match the device width.The intuitive design of the pages allowed users to find any section on the site and make purchases easily, boosting sales via mobile.

Check out the website

EMIS Mobile: Easy Access to Patient Records

EMIS Mobile is an HTML5 powered application used to present patient reports via tablets. Doctors can view the details on-the-go and use the app in offline mode as well. Complete medical histories of patients are presented in the form of tables, charts and graphs.

Check it out on iTunesGoogle Play, and the Windows Store.   

Taxi Booking App

QBurst built a simple taxi and limo booking application for a client. The application guarantees a pick-up, with hundreds of drivers on standby. Fare for the journey is calculated upfront. The client has support staff for assistance round the clock. 

Lottery Live: Lottery Results at Your Finger Tips

Lottery Live is a mobile application that alerts lottery players of winnings. Users who upload tickets are notified of the results at the time of the draw. The app serves as a ticket management tool with state-of-the-art number-recognition software.

Users can take a picture of any lottery ticket in the United States. The numbers are automatically recognized and stored, and Lottery Live will provide immediate results via push notification as soon as the draw concludes. 

Check out the app on iTunes. 

Leapset: Restaurant Discovery App

Leapset for iPhone helps users find restaurants, check in, and place orders using their credit cards. This app utilizes GPS to locate restaurants in an area. Users can also use social media channels to check into any of the restaurants in the network.

Check out the app on iTunes.

Reviews

Sort by

Ongoing SaaS Product Dev for Commercial Transport Company

"[T]hey proved to be able to satisfy some of the things we couldn’t do with our initial vendor."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2016 - Ongoing
Project summary: 

QBurst fulfills several IT needs, replacing a vendor that failed to deliver. Their work includes development, server management, security, software/hardware architecture, bug fixing, and more.

The Reviewer
 
1-10 Employees
 
Houston, Texas
Co-Founder
 
Verified
The Review
Feedback summary: 

QBurst is a vast improvement in many areas, especially in communication and in fixing code flaws. Their ability to scale resources as needed and flexibility in adjusting their schedules to allow overlap stands out. They also have a US office that can be contacted for day-time support.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder of a company that provides a fleet management solution for mobile and web platforms. It’s delivered as a SaaS [Software-as-a-Service] package and designed to keep fleets as efficient and effective as possible, acting as their central nervous system. We touch on a handful of modules, including file management for drivers, trucks, and the companies themselves, electronic tracking of driver hours, GPS and telematics, as well as post-accident processing and vehicle inspections and repair tracking.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We became disenchanted with our previous developer. They had resource constraints and a hard time allocating developers on a consistent basis. They also transitioned us through 3 different project managers in a year’s time.

SOLUTION

What was the scope of their involvement?

QBurst put resumes together and we interviewed the developers or rather were introduced to them and their capabilities. They handle project management internally for their team. They line out sprints, handle development, and also help us with server, security, and architecture work, guiding us in that regard.

Our initial provider continued to work on new features while QBurst worked on bug fixing. As time went on, it became apparent that our first company wasn’t able to keep up with the philosophy of the project. We spun up an 18-person dedicated team from QBurst and have since backed down to 7 full-time resources. They were able to handle the bandwidth we needed.

We continue to develop the product — the biggest items we’re working on now are integration-focused. We have white-labeled the product and now provide it to third parties, which can sell our solution under their brand. We also tie into hardware devices so that we can gather information from the electronic control module of the vehicle. There are a number of hardware devices on the market to which we integrate.

How did you come to work with QBurst?

They were the runner-up choice when we hired our initial developer. We decided to talk to QBurst one more time, and they proved to be able to satisfy some of the things we couldn’t satisfy with our initial company.

How much have you invested with QBurst?

The cost of their work has been at least $250,000, but I couldn’t say specifically.

What is the status of this engagement?

We transitioned to a full-time collaboration with QBurst in August 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We have gone through a stage of modularizing the code; our previous developer had more circular code, which QBurst streamlined and fixed to a degree. The communication with the team members was improved dramatically, which was a big success for us. We had found ourselves struggling to communicate clearly with the prior team, so QBurst was a good improvement.

How did QBurst perform from a project management standpoint?

The development team is based in India, while we’re in Houston, so we never met face to face. It made sense for QBurst to manage the resources. I regularly correspond with the whole team through biweekly phone calls, where they ask us questions about the architecture and compliance. We also trade emails and Skype messages on a regular basis.

They have been extremely supportive and willing to adjust their hours, given that they’re half a world away. QBurst’s team comes in a bit later so that we can have more schedule overlap, but they’re always there in writing, anytime we need a call with a new customer.

We use JIRA for task tracking. Our biweekly meetings are usually done via Skype, but we also use GoToMeeting.

What did you find most impressive about QBurst?

I don’t know if I’m qualified to answer this, given that I’m not familiar enough with all the offshore options. One thing we do like about QBurst is that they have an office in Washington DC. If I need to get to someone during our own office hours, I can do so right away. QBurst is also strong in terms of support. The culmination of everything I’ve said differentiates them.

Are there any areas QBurst could improve?

I don’t know if this would be consistent for all customers, but having a cookie-cutter platform we could fall in line with instead of creating a custom one for us would be an improvement. Our previous company had a system in place for project management, using JIRA and other tools. When we went to QBurst, they asked us what we wanted to do. That conversation was a bit different for us, given that we’re not as technically experienced as some of their other customers. This is not a negative point, but it’s something we could have benefited from.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We saw a huge improvement from our previous developer.
  • 5.0 Cost
    Value / within estimates
    We’re very happy with the cost.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for Sports Startup

"They’re available no matter what time of day it is."

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2016 - Ongoing
Project summary: 

QBurst implemented a website’s responsive frontend from mock-up to product finalization. The project team was experienced with a variety of technologies like CSS/HTML/Java.

The Reviewer
 
11-50 Employees
 
Denver, Colorado
Co-Founder, Sports Startup
 
Verified
The Review
Feedback summary: 

QBurst always brings a straightforward and candid attitude to the table. Other strengths include resource flexibility, uncompromising responsiveness, and access to a wide variety of technical expertise.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a company that connects athletes with coaches for private training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We needed to do some development, primarily frontend development but also a little on the backend. We don't have anyone here to code, so we had to partner with an external supplier. 

SOLUTION

What was the scope of their involvement?

QBurst basically designed the entire website, including the mock-ups and the final product. We designed the backend in-house, but the whole frontend was done through QBurst. We used their CSS/HTML designers for the page layouts. We also used various technologies, primarily Angular and Java. At most, we had four people from QBurst working with us at once, but it’s typically around two.

How did you come to work with QBurst?

We were really looking for a firm that could offer us great quality at a good cost. I’ve worked with other firms before and a common problem was that resources would get switched out all the time. So, we needed a firm that could commit to keeping whatever resources we were working with.

How much have you invested with QBurst?

When we have two developers, we spend about $5,000/month with them. At the level that we’re getting, it’s about $2,500 per month per resource.

What is the status of this engagement?

We started working together around March 2016 and we’re still working on feature development. Our product just launched; we’re continuing to work with them to do feature enhancements and take it to the next level.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’re very happy with QBurst. The project took longer than we had anticipated, but that was a combination of some things on their side as well as some things on our side. We experienced feature creep and things like that, but it’s standard stuff. There were a couple of times when I thought the resource was not producing at the level we wanted, but I’d reach out to the Saju or the other leaders and have a very candid discussion with them. I always appreciated that we could always have very candid discussions. If I told them what I was unhappy about, they always did their best to address it. They would add another resource without additional cost to get the project to where it should be. In other situations, they would get mentoring for that resource or whatever was needed. They were always willing to work with us to make sure things got done.

How did QBurst perform from a project management standpoint?

In terms of project management systems, we’re using Assembla. We tried Asana, but that didn’t work well. They’re familiar with JIRA. Assembla seems to be working really well for us now, but that’s one of the things that’s up to the company to figure out what process they want to have. It’s something that can get out of hand if you don’t manage it.

Another thing I liked is that the project manager understands technology. At the same time, he has a strong command of the English language. He can understand what the issue is, quickly distil what the challenge is to his team, and oversee the solution. He even had input on changing the design layout to make the UI [user interface] easier, suggesting other technologies. He had good input on those types of things.

What did you find most impressive about QBurst?

Everyone on the team is really hardworking. They’re available no matter what time of day it is. If something wasn’t working, they would typically respond within half an hour. I also like that QBurst doesn’t do BS. If you have a concern, you can easily state it. They’ll listen and they’ll exert effort to resolve the issue. Unlike a lot of firms, they realize that the expectations of U.S. companies are particularly high. QBurst recognizes that a certain quality standard that would be okay in India isn’t okay in the U.S. There was no BS; they’ve very straightforward. It’s been a good experience.

Are there any areas QBurst could improve?

I would say that one area for improvement is independent thinking for their developers. I know that’s a tough one because some customers want their resources to just do exactly what they’re told without any input. But that wasn’t our mindset. If we’re doing something that doesn’t make sense, I want the developer to tell us. We’ve been encouraging the developers to feel free to let us know what they’re thinking, but it’s a work in progress.

What tips or recommendations could you share that might increase the likelihood of success with QBurst?

Just as with every outsourcing project, over-communicating instead of under-communicating is important.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    I’m imagining you’re asking in comparison to other firms because I haven’t met anybody that hits scheduling all the time, every time.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CRM Development for Biotechnology Firm

"QBurst has a very talented team ... QBurst scaled up well to our needs and continues to deal with any issues quickly."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2014 - Ongoing
Project summary: 

QBurst was hired in 2014 to develop a better Salesforce customer relationship management solution by integrating two different solutions to improve sales performance as a whole.

The Reviewer
 
51-200 employees
 
Greater San Diego Area
Associate Directer of Operations, Biotechnology Firm
 
Verified
The Review
Feedback summary: 

QBurst is praised for having a flexible team that has taken the time to adapt to the client's work style and development process. QBurst is recommended highly because of their talented team.

BACKGROUND

Introduce your business and what you do there.

Biocom is a trade association for the biotechnology and life sciences industry in San Diego and other parts of California. I am the associate director of operations. I manage the technology for our company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

Our goal was to rebuild our database off a proprietary platform that had been developed by a consultant.

SOLUTION

What was the scope of their involvement?

QBurst has built a website as well as the overall CRM and some event management tools and other applications. We needed to move our platform to Salesforce. This required setting up integration between the 2 databases and ultimately moving all of the data over, keeping it synchronized.

We've continued to use QBurst as our company scaled up and moved to new areas. We've improved our existing systems and built new applications in order to manage newer territories. Everything was developed for the Salesforce platform. QBurst also helped us build a website on Site.com, have developed a number of Apex classes and Visualforce pages, and worked on custom metadata.

We've worked with 5 resources from QBurst's team. We've recently put a project manager in place in order to assist us with the scale up.

How did you come to work with QBurst?

We were searching for a company that would be affordable enough, given that there was a good amount of work to be done. We ultimately decided to outsource the work. I saw that QBurst had a good reputation and had done some app development for the Salesforce platform. I gave them a call, had an initial consultation, and found that QBurst understood the needs of our company.

How much have you invested with QBurst?

The cost of QBurst's services has been around $100,000 in 2016.

What is the status of this engagement?

We started working with QBurst in 2014 and have an ongoing collaboration. At the moment, we're working with QBurst on tools development as well as a vendor and affiliate portal.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

QBurst has a very talented team. I don't have a baseline in terms of delivery time, but it was definitely reasonable, considering the complexity of our tools and data.

QBurst scaled up well to our needs and continues to deal with any issues quickly. Their team has recently flown to San Diego in order to understand our needs better, which I've appreciated, considering their pricing.

How did QBurst perform from a project management standpoint?

Whenever we've had fire drill situations, QBurst pulled late hours, making sure that everything was completed. Any issues were taken care of quickly by QBurst. We implemented Agile Accelerator within our Salesforce platform and have used it to manage our development.

What did you find most impressive about QBurst?

QBurst is a very patient team, and they've worked with us in understanding any problems we may have had, offering different solutions.

Are there any areas QBurst could improve?

Sometimes, we've encountered a language barrier with QBurst. It was a problem initially before getting a project manager who was better at breaking things down for our side. Whatever issues QBurst had, they were able to overcome.

What tips or recommendations could you share that might increase the likelihood of success with QBurst?

Although QBurst has fantastic developers, clients still need someone on their side with a technical understanding of how development works. This has been helpful for us and allowed us to keep things on pace, understanding critical issues which came up.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    QBurst was very flexible in working with our company's best practices and adjusting their own developers' style to match it.
  • 5.0 NPS
    Willing to refer

Custom Web Development for Sporting Entertainment Startup

"QBurst is extremely cooperative and persistent."

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.5
Willing to refer: 
4.5
The Project
 
$10,000 to $49,999
 
May 2016 - Ongoing
Project summary: 

QBurst was hired to help develop and launch an e-commerce platform in support of an online sporting sweepstake. The project remains ongoing. 

The Reviewer
 
1-10 Employees
 
Greater New York City Area
Co-Founder
 
Verified
The Review
Feedback summary: 

Highlights include a well-organized project management approach and a wide range of available technical expertise, but communication was cited as a challenge because of timezone differences. 

BACKGROUND

Introduce your business and what you do there.

Our company brings professional athlete guest appearances virtually, focusing on televised sporting events. We contract professional athletes to watch a sporting event from their homes. We also host a sweepstake that gives sports fans a chance to win a virtual hangout with the athlete. I am a co-founder of the company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with QBurst?

We had limited funding, so we wanted an opportunity to get a product to the market at the cheapest cost. 

SOLUTION

What was the scope of their involvement?

QBurst developed a custom web-based platform for our company. There were some API integrations for streaming capabilities on our website. We had one project manager from QBurst. Up to 3 resources working underneath him.

How did you come to work with QBurst?

We were referred to QBurst by an advisor who had used them to develop a mobile app. He told us that they were a good company to use and were cost-effective.

How much have you invested with QBurst?

The total cost of our project with QBurst was around $17,000.

What is the status of this engagement?

We started working with QBurst at the end of May 2016. We had a 1-week discovery phase. The development had a duration of 5 to 6 weeks. Our project was up and running by the end of July. We're currently working with QBurst for improvements to the site.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

 We've only been live for a few weeks, but we already have 35 to 40 users. We've also hosted our first experience. We received good feedback from it. Everything is functioning well, and it seems that our initial customers like the experience. We have some upcoming events in September.

How did QBurst perform from a project management standpoint?

We had a set game plan from day 1. If a resource from QBurst wanted to leave, they'd let us know. We were always on the same page. We communicated changes and bugs throughout the development process. Through testing, we found some miscellaneous bugs or malfunctions within the site. Our project manager and the QBurst team were very engaged with our needs and wants. The main issue was that we were working out of different time zones. That made it difficult to communicate. We could reach QBurst through email or Google chat, but it still was difficult. QBurst was working when we were sleeping, so it was hard to find a common schedule. We worked around this, and we were able to get our initial product launched. We were able to clearly get our points across, so it worked out. We continue to work with QBurst, so it was an overall good experience.

What did you find most impressive about QBurst?

QBurst is extremely cooperative and persistent. 

4.5
Overall Score QBurst provided quality of work and was cost-efficient. We ended up with a product that we're happy about.
  • 3.5 Scheduling
    ON TIME / DEADLINES
    We had set deadlines, but ran into miscellaneous bugs and malfunctions on our site. That extended the project by a week and a half, but that was a small hiccup.
  • 4.5 Cost
    Value / within estimates
    It's hard to find a coder willing to work for $20 per hour in the US market. We were able to launch an initial product for a low cost.
  • 4.5 Quality
    Service & deliverables
    QBurst was excellent overall.
  • 4.5 NPS
    Willing to refer
    I've already referred QBurst to a high school friend who is starting his own website. QBurst is definitely a good option for people running startups.

iOS and Android Development for Software Startup

“They have quality resources who understand the software development process as well as the technology itself.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$200,000 to $999,999
Project summary: 

QBurst built FreshBrix’s custom iOS and Android application. This allowed the client to offer their customers a better home buying experience.

The Reviewer
 
1-10 Employees
 
Philadelphia Metro Area
Co-Founder, FreshBrix
 
Verified
The Review
Feedback summary: 

QBurst’s application won FreshBrix an award from the International Builders' Show for Best Home Technology Product. While this demonstrates the quality of their work, the client is quick to point out QBurst’s talent, communication, and thorough understanding of the software development process.

BACKGROUND

Please describe your organization.

We provide a mobile and web application to homebuilders in order to help them manage their customer experience during the home buying process. Our platform helps communicate construction progress, home contents and so on.

What is your position?

I am a cofounder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

We needed resources for building our mobile application.

SOLUTION

Please describe the scope of their involvement.

QBurst build our app for both iOS and Android. The iOS version was built first, after which we started on the Android one. They were involved in scoping out technical requirements for the project as well.

The app we've built is data-heavy. They also support onboarding data and adding new builders from a technology standpoint.

The ability for the app to display home contents and details about what is installed at a location is one of its key features. The information if retrieved from both a relational and a nonrelational database. It is a technically complex functionality, allowing us to gather a vast amount of data into a mobile device. We can also take photos of locations using it.

The app was built within a custom environment. We haven't integrated third-party elements into it like Kendo UI or social login functionalities. We've built a self-contained application and environment. Much of the information that is created by the builder is exposed into the mobile environment for the benefit of the homeowner.

Our team consisted of eight people, including a project manager, three or four iOS and Android developers, a UX [user experience] designer, back-end server developers, business analyst, and quality assurance resources.

How did you come to work with QBurst?

We found them through a reference from a previous client.

Could you provide a sense of the size of this initiative in financial terms?

The total development cost has been $500,000.

What is the status of this engagement?

The initial project duration was set for six months. Due to issues on our side, the development was drawn out a bit more. We continue to work with QBurst on updates and changes for the app.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Overall, our application has been adopted and used well. We've won an award for it from the International Builders' Show for best home technology product. This definitely provides a sense of its quality.

How did QBurst perform from a project management standpoint?

For the most part, they were able to deliver their work within time and budget. If anything was ever missed, it would likely have been due to errors in scope on our side. Some of the key things that QBurst do well are project management and understanding of the agile life cycle. They try to make sure that all requirements are well understood from a project management standpoint and that the scope is defined.

We used JIRA and Confluence for project tracking. The tools were used based on our request.

What distinguishes QBurst from other providers?

They have quality resources who understand the software development process as well as the technology itself. QBurst didn't simply put some coders or hackers on our team. They made sure that our assigned team members understood the business practice and why we do the things we do.

Is there anything QBurst could have improved or done differently?

They could work on improving status updates. From a project management standpoint, QBurst did a good job of wrangling in our scope for what was going to be delivered. The only area of improvement is their communication around the progress being made and bringing up issues earlier in the sprint cycle. This didn't always occur, though.

Any client looking for a similar provider should define the scope of the work being done clearly, down to specific items. This is something that will ensure the clarity of whatever needs to be completed, not leaving room for interpretation. Also, a focus on prototyping by making a mockup of the application before coding it is important.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Development for Aviation & Aerospace Company

"I find them to be reliable. QBurst is a trusted resource in a sea of other companies with which we’d be very skeptical hiring."

Quality: 
5.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

QBurst has worked on several key projects for the client. This included the development of a custom web application that allowed its end users to search, purchase, and exchange aircraft parts.

The Reviewer
 
11-50 Employees
 
Washington DC Metro Area
President & Managing Director
 
Verified
The Review
Feedback summary: 

Qburst built the web app in MongoDB and Django, and was also involved in visual design for the application’s UI. Their work has directly helped the client improve its user flow, data tracking, and internal administrative reporting.

BACKGROUND

Please describe your organization.

Our company is an operator of drone aircraft for commercial customers.

What is your position?

I am the managing director.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

They have been a trusted resource for our company for some time. Any time we have an in-depth or complex project to develop, they are the first group that we contact.

SOLUTION

Please describe the scope of their involvement.

When we began, our project was in its initial discovery phase. QBurst worked with us in drafting our requirements and making sure there weren’t any oversights. The development itself was sourced to a different freelancer because of unrelated concerns.

One of our previous projects consisted of an end-to-end build of a web application that worked as a search portal for aircraft parts through which buyers and sellers could make exchanges. The solution was built using MongoDB and Django, based on QBurst’s recommendations. They were also involved in visual design for the application’s UI [user interface].

How did you come to work with QBurst?

We’d used them in the past and had a level of trust in their company. We simply contacted them, got an estimate, and began our work.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of our development work has been between $30,000 and $45,000.

What is the status of this engagement?

Our last project was completed in November 2015. We’re currently [March 2016] in an interim period, but we plan to start new projects with QBurst within the next six months.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Their work has helped us improve our user flow and general tracking of user data as well as internal administrative reporting.

How did QBurst perform from a project management standpoint?

Our communication was primarily done through Skype, email, and phone. QBurst never missed any major deadlines and their work has not had major defects.

What distinguishes QBurst from other providers?

I find them to be reliable. QBurst is a trusted resource in a sea of other companies with which we’d be very skeptical hiring.

Is there anything QBurst could have improved or done differently?

There were certain key requirements that were missed by QBurst during our development. We had to rehash those items, which ended up costing us a few thousand dollars. This was significant for us as a small business.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Custom Development & Integration Services for Mining Manufacturer

“We haven’t given them anything that they haven’t been able to complete. They’re very reliable.”

Quality: 
4.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Jan. 2014 - Ongoing
Project summary: 

With limited internal resources and a tight budget, the client chose QBurst for custom integration and development of several projects.

The Reviewer
 
11-50 Employees
 
Atlanta Metro Area
CRM Analyst, Manufacturing Company
 
Verified
The Review
Feedback summary: 

The client received positive feedback from all of their subsidiaries. One market share project was so well received by the client’s executive team that they continued to use its data for meetings with stakeholders. They highly recommend QBurst for their reliability and talent.

BACKGROUND

Please describe your organization.

My company remanufactures parts and components for major mining trucks, mining equipment, and off-highway construction equipment; anything related to the mining industry. These are the parts and components for the bigger-than-your-house trucks.

What is your position?

I'm a CRM analyst. I manage Salesforce and the integration of our different subsidiaries. We purchase companies throughout the globe. When we acquire companies, my job is to integrate their existing CRM solutions into our own Salesforce system.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

We were looking for an inexpensive alternative for getting custom development done. We always have a lot of custom development, integration and configuration work, but we don’t have the resources to do it all in a timely fashion.

SOLUTION

Please describe the scope of their involvement.

Our most recent project with them is integrating custom Visualforce into the quoting platform of one of our subsidiaries. It has to be done in Spanish.

Some other complex work was calculating market shares and estimating growth potentials using various data rules, where existing trucks and the prices per component are queried, stored, and used to obtain a result. We can go into an account, and are shown how much it's worth, based on the number of equipment pieces there are. If a piece of equipment is out of commission, it will automatically be factored in.

We usually work with only one developer, which is assigned by the project manager, based on the complexity of the requirements that we provide.

How did you come to work with QBurst?

We searched the internet for different Salesforce vendors. They came with high prices for the amount of work they were doing. We didn't see the reasoning for paying hundreds of dollars an hour for work that could be done by someone with basic programming knowledge. I can't remember how I came across QBurst, but I'm thankful that I did.

What is the status of this engagement?

We've been working with them since early 2014.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The feedback from all our subsidiaries has been entirely positive. Our Australian company has used them a couple of times for complex development work and are very pleased.

One of the projects for market share and potential was well received by the executive team. They've used some of the data for board meetings with stakeholders. At the end of the day, we haven’t given them anything that they haven’t been able to complete. They’re very reliable.

How did QBurst perform from a project management standpoint?

They always delivered within budget, and mostly on time. They've been a little late sometimes. We're working on a project that we're trying to finish by the end of the month, but there were some unforeseen circumstances (flooding in their area), so there's been no one in the office. Typically, they're close to being on time. I do set my deadlines a bit early, just to offset hiccups like this.

We use email for tracking issues. They're very responsive, so I never have to sift through conversations. They give me weekly status reports and post stats on the website about their advancement, like how many hours have been spent, etc.

What distinguishes QBurst from other providers?

The main thing that distinguishes them is their pricing. You get a lot of value our of QBurst for what you pay. I've used other companies prior to QBurst, but I still continue to use them. I'm very pleased with their work. They have knowledgeable teams; sometimes I can go to them with a problem, and they'll give some ideas, and come up with solutions. We have good back-and-forth dialogue trying to come up with a solution. I've only used three different developers and found them to be pretty much the same, except for pricing.

Is there anything QBurst could have improved or done differently?

Speeding up their delivery time would be good. They do regularly communicate where they are within a given project, so I'm happy with them. On our latest project, they did send an email to inform me there's a natural disaster, and when I conveyed to them that something must be done by a certain date, they'll work it into their schedule. They always seem to find a way.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They are responsive, and will tell me if they can get something done. I will dock half a point because they can be slightly late and I built that into my timing.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
    I don't like to rate fives, stating that nothing could be improved.
  • 5.0 NPS
    Willing to refer
    Someone called me for a referral on the company I'd used prior to them, and I ended up recommending QBurst. I felt bad for the other company, but QBurst is just great.

Salesforce Development for Boutique IT Consultancy

“They're definitely hard workers and will push to get the project done… I can tell you that I do feel extremely lucky.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
July 2014 - Ongoing
Project summary: 

QBurst selected an API to connect the client’s custom payment processor with Salesforce, and designed an extensive e-commerce website.

The Reviewer
 
1-10 Employees
 
United States
Founder & CEO, IT Firm
 
Verified
The Review
Feedback summary: 

QBurst acts as an on-demand provider to the client, creating custom pages, websites, payment processes, and various projects according to the client’s customer demands. The client is consistently happy with the work produced, and is very happy with their expertise and communication.

BACKGROUND

Please describe your organization.

We focus on consulting work and SalesForce services.

What is your position?

I'm the project manager.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

I was looking for the right API [application programming interface] for connecting SalesForce to a custom payment processor. I reached out on SalesForce forums and QBurst replied. They were the best organized and priced and spoke the best English. That won the vote for me. I've used QBurst for development work on some of my own projects.

SOLUTION

Please describe the scope of their involvement.

All their work has been SalesForce-related, either Apex or Visualforce. We've mostly worked on forms, websites, payment processors, and custom pages, depending on what the customer wants. They've built an extensive e-commerce site using SalesForce. We haven't hit any roadblocks, in terms of what we can't create. Pretty much anything the client asks for, we've been able to do.

We've used three or four developers from them. We originally started with two people, one of whom I've worked with for about a year. He will bring in other people, depending on the need of the environment. I interact with them directly and take on the project management role on my side. I meet with clients, assess their requirements, and QBurst will do all the code. I'm a SalesForce developer myself, so I review some of it.

How did you come to work with QBurst?

There's a forum on Salesforce.com. I posted a job there and ended up receiving 30 to 40 applications. They were one of them. They had the best English and the best presentation. The price was also low. I met them in San Francisco a few months later in order to continue our relationship and build on it from there. I exposed them to my personal clients, and they do work for them as well.

At first, I wanted to find an offshore team to handle my own specific requirements, so I wouldn't mess something up with a client. I pushed them and gave them some very hard requirements that no client would come up with.

Could you provide a sense of the size of this initiative in financial terms?

We've probably spent $1,000 to 5,000 per month for the last year and a half [beginning in 2014].

What is the status of this engagement?

The relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I don't have any specific metrics. They have an extremely quick turnaround time. All of my clients have noticed that. As we're in the United States, QBurst will work while we're asleep. We usually wake up and see our work done.

How did QBurst perform from a project management standpoint?

They're upfront with relaying where issues might show up. I talk with the developers every night on Skype, so I'm more or less the project manager. If things aren't met on their timeline, it's going to fall on me. There've been nights in which they stayed up for extended periods. They're definitely hard workers and will push to get the project done.

I created my own project management tools using SalesForce. We track all our projects using those. They use Google Docs internally, but also translate much of that into my system.

What distinguishes QBurst from other providers?

I haven't worked with many offshore teams. I can tell you that I do feel extremely lucky. I haven't had to look for another offshore provider. In any relationship, you will come across problems, but they've definitely resolved all of them, and they're looking out for my best interests. I never felt that they've done something bad intentionally.

I want to expand my business with them. The price of the development hours is very cheap, only $20 to $30 per hour. I found a few cheaper companies, but I'm skeptical about the quality they'd offer. Also, Rajiv, who runs the Salesforce team there, will address any issue that I may have. It's good communication all around. 

Is there anything QBurst could have improved or done differently?

It goes back to project management, so I wouldn't put that entirely on them. We both have acknowledged that we need to build more collaboration between the clients and them without exposing who they are. I don't want my clients knowing that I outsource their work.

Tidying up requirements and more source control on code is something I would work on. I have put some suggestions out there, but we haven't put anything in place yet. Overall, it's been a great relationship, and they've helped me out a lot. I don't have anything explicitly negative to say.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer
    I wouldn't really recommend them because I'm kind of stingy, and they're mine. I would definitely recommend them in terms of their work, though.

Custom Development for Real Estate Management Firm

“The quality of [QBurst’s] work is great, and we couldn't find a better and more affordable provider here in the U.S., hands down.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
Project summary: 

QBurst was contracted to support The Bozzuto Group with custom development and design of various technical solutions.

The Reviewer
 
1001-5000 Employees
 
Washington D.C. Metro Area
Todd Butler
Director of Digital Marketing Technology, The Bozzuto Group
 
Verified
The Review
Feedback summary: 

QBurst has been responsible for a huge portfolio of the client’s custom websites, all of which receive 24/7 support. The Bozzuto Group considers QBurst a multi-faceted tech firm and trusts them to manage all development projects. QBurst’s understanding of American culture and business practices has also helped streamline communication.

BACKGROUND

Please describe your organization.

We are a multi-faceted, multi-family land development, land acquisition, construction, and development company based in the Washington, D.C./Baltimore metro region.

What is your position and responsibilities?

I am a director. My department is the marketing technology department that oversees the web and digital implementation of our various platform across 200 remote properties from Boston down to Washington, D.C., and as far west as Denver.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with QBurst?

We've retained QBurst for an ongoing list of services. Most of their work is very technical in nature. We rely heavily on their technical expertise to support our own efforts, and we gain efficiencies because going offshore is much more affordable than hiring full-time developers here in the United States.

SOLUTION

Please describe the scope of their involvement in more detail.

We work with them closely on all of our web development platforms. We've created a Bizzudo standard web platform where we have all of our new development deals and all of our new business deals. They all require separate and custom website development, so they do all of the HTML coding. We also use them as our primary server administrators for all of our server banks. We have about 12 different servers, and some of them are AWS [Amazon Web Services] clouds, some of them are independent freestanding server banks. They also manage our intranet portal.

They are a very multi-faceted tech firm. We even ended up using them in some of our video editing projects. We contract with them on a yearly basis, but we tend to sub-contract a lot of other work to them. The quality of their work is great, and we couldn't find a better and more affordable provider here in the U.S., hands down. I've worked with overseas companies before my time here, and they are, by far, the most reliable and most consistent offshore provider that I've worked with.

How did you come to work with QBurst?

Essentially, there are several companies that we brought in to provide these solutions for us. We released an RFP [request for proposal], and they came in and proposed their services, one of which I will admit was a recommendation from someone who has used their services before. They provided their pricing structure and a lot of their past work. We immediately felt a good connection there on a working relationship and their willingness to be flexible with our unique industry and standards.

They have grown tremendously with us, so every project we have initiated with them they have taken it on and kept a very uniform process with us. The process to select them was an evaluation of three different providers, one of which was an onshore company. I would call QBurst a nearshore provider. They have offices in the U.S., but they do all of their development work offshore. Another provider was a completely offshore company. In evaluating all of those, QBurst was by far the front runner.

Could you provide a sense of the size of this initiative in financial terms?

If you're including our website, we've invested easily half a million dollars at this point.

What is the status of this engagement?

Our relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Aside from giving you my approval on them, we have a huge portfolio of custom websites that they've developed for us. All of the sites that are hosted on our server and managed by QBurst, and all of the sites that are developed by QBurst, have a 24/7 support center. Anytime we have an issue with a property that is on our servers that is supported by QBurst, the response is within five minutes in terms of email response.

Depending on the severity of the issue, the resolution is determined to be within the hour. If it requires development, they will then contact an emergency developer depending on the time of day. The response time and the ability to repair issues are exponentially quicker and more efficient, for my team, than any of our other properties that are not hosted on our servers.

We do use Basecamp in some aspects with them, but most of our stuff occurs via online, email, or a specialized automated system. Any of the requests we provide are submitted through this system, and it goes to them, and they immediately respond.

How did QBurst perform from a project management standpoint?

To my knowledge, anything that was missed or an issue, was a result of a coordinated misstep or we did not provide the right information or guidance, but it was based on an equal share of fault. There have been things that have gone awry, but not because they dropped the ball, missed an email, or didn't respond. It's usually been because we didn't provide them with what they were asking for.

What distinguishes QBurst from other providers?

For an offshore company, QBurst's fluidness and understanding of American culture and business practices, even our colloquial terms in conversation, has made it extremely easy to work with them. I haven't had that experience with a lot of other outsourced companies that I've worked with in the past.

Is there anything QBurst could have improved or done differently?

I don't have anything negative to say about them. They're kind of a godsend. They have been crucial to me being able to get my job done here at this company. If it wasn't for their support, I wouldn't have the efficiencies that I have. The overnight support and the amount of manpower they provide is fantastic, so I really can't say anything negative about them.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    Absolutely.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Mobile App Development for Educational Consultancy

“They're real flexible with their clients and QBurst seems to be rather unique when it comes to resource availability and responsiveness.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
Project summary: 

QBurst developed the client’s iOS, Android, and Windows mobile applications under a tight schedule and budget. They continue to make gradual improvements to the app as needed.

The Reviewer
 
2-11 Employees
 
London, United Kingdom
Director, Educational Consultancy
 
Verified
The Review
Feedback summary: 

The client’s end customers have expressed positive feedback, mostly related to visual design and layout. The app works exactly as intended and bugs are rare. Overall, the client is very pleased with QBurst’s work, consistent commitment to deadlines and cost estimates, and reliability.

BACKGROUND

Please describe your organization.

My company is an educational development consultancy. I help mostly public learning institutions design and develop more compelling and effective academic curricula. 

What is your position?

I'm the founder.

OPPORTUNITY / CHALLENGE

What business challenges were you trying to address with QBurst?

When I was first considering hiring a developer, it was for our mobile app. I'm not a technologist by trade, so I couldn't build out the solution, but I had the concepts and the designs prepared already. The app was to be developed for iOS, Android and Windows devices. Timing and cost were both a factor. The idea was to work closely with a developer until we got a minimum viable product ready to test with end-users. We could then work incrementally to improve the app features, layout and design.

SOLUTION

Please describe the scope of their involvement in detail.

Once I hired QBurst, I handed over all of the design schematics and visual materials. We worked together to really flesh out the specifications and make sure everything was understood before they started with the development. I don't actually know the size or composition of the development team assigned to my project because I only interacted with their project lead. They were ultimately responsible for the back-end development, testing, configuration, and implementing the interface design based on the materials I gave them.

How did you come to work with QBurst?

I first came across them while doing some online searches with Google. I had considered some high-end American development shops beforehand, but the majority of them were just too expensive for me, but at the same time, I needed to make sure that whomever I went with had the necessary expertise. QBurst was one of several offshore providers I reached out to, which led to Skype call and a demo of their previous work. I went through the same process with the few other providers under consideration, but with their capabilities on balance, it seemed to me that QBurst would be the best fit. 

Could you provide a general cost estimate for this engagement?

In total, I've invested around $20,000.

What is the status of this project?

The mobile apps are now live, but we're still improving it on an ongoing basis. They've also worked with me on a web-based project wherein they're developing a course assessment platform using HTML5 and AngularJS. That's also ongoing.

RESULTS & FEEDBACK

Could you share any statistics, metrics, or user feedback from these engagements?

I don't have any real metrics to share. My own end-customers and their users have conveyed mostly positive feedback. Most of the compliments are related to the visual design and layout of the mobile apps rather than the specific features, but the apps work exactly as they should, and I rarely receive reports of defects. I'm also very pleased with their work. It's always completed on time and within budget. Perhaps more importantly, they've been great at providing me with accurate time and cost estimates. They're great at managing expectations. 

Is there anything unique or special about their practice that distinguishes them from others?

They're real flexible with their clients and QBurst seems to be rather unique when it comes to resource availability and responsiveness. Most of my emails and calls are returned within an hour or two, and all of them within 24 hours. They're great at keeping me updated as to their progress, and they aren't afraid to ask questions when they aren't sure about something. 

Based on your experience, are there any areas in which they could improve as a service provider?

Not that I can think of. It's been an entirely positive experience.

What advice, if any, would you give to a future client of theirs?

The two biggest things are having your requirements really honed and being open to asking questions. Definitely give them a chance to offer insight and recommendations. There will be times when they suggest a more efficient or effective solution to the challenge, and you want to take advantage of that. 

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I already have on several occasions.