QA Mentor is multi-awards winning a CMMI Level 3 SVC + SSD v1.3 appraised, ISO 27001:2013, ISO 9001:2015 and ISO 20000-1 certified leading software testing company headquartered in New York. With 400+ global QA resources in 11 different countries offering more than 30 QA Testing Services and covering all time zones, QA Mentor is a global leader in Software Quality Assurance and Testing space. Serving 474 clients from Fortune 500 to start ups in 28 countries, QA Mentor supports applications in 9 different industries. With unique products propositions from a crowdsourcing platform with a pool of 12,000 crowdsourced testers to a test management platform, unique and economical services offerings and QA education from e-learning and corporate training, QA Mentor continues its growth, expansion and footprint around the globe.
Awards & Recognition: - Winner in Most prestigious Category - Leading Vendor Award by European Software Testing Awards - 10 Pure Mobile Testing Services Providers by Gartner - 10 Best Performing Testing Solution Providers by Insight Success Magazine - 10 Best QA and Testing Solution Providers by Mirror Review Magazine - 10 Top Automation Testing Solution Providers – by CIO Applications Magazine - 10 Top QA Testing Companies by Technology Widgets Magazine - Company of The Year by The Technology HeadLines Magazine - Best Software Quality Assurance Provider - USA by Global 100 Awards - Best Testing Services Provider North East USA & Excellence Award for Audit Services by TMT News Magazine - 20 Most Promising QA/Testing Providers by SiliconIndia magazine - Most Outstanding Quality Assurance Providers - Best Quality Assurance Testing provider in US -by TMT-News - 25 Best QA Companies by Enterprise Outlook Magazine - 20 Most Promising Testing Companies by CEO Magazine - Brand of the Year Award by SiliconIndia Magazine - 25 Most Promising QA Vendors Award by Outsource Gazette - 20 Promising QA Testing Providers from CIO Review Magazine Award
QA Mentor, Inc. is noted for competitive pricing and good value for cost across various projects. Clients appreciate their flexible staffing model and effective communication. Specific project costs were not disclosed, but overall satisfaction indicates strong cost-effectiveness.
QA Mentor, Inc. is noted for its responsiveness and support, quickly addressing client needs and providing necessary resources for various project scales.
Effective Regression Testing
The company excels in regression testing, significantly reducing the number of bugs reported by customers and maintaining the quality of software releases.
Flexible Staffing Model
The company's flexible staffing model, allowing for 'pay as you use' services, is highly valued by clients, particularly for regression cycles.
Impressive Professionalism
Clients are impressed by QA Mentor, Inc.'s professionalism, organization, and thoroughness, often exceeding expectations and providing clear, detailed reports.
Smooth Project Management
Clients appreciate the company's effective project management, which includes daily stand-ups, weekly reports, and quarterly check-ins to ensure project alignment and progress.
Areas for Improvement: Recruiting Cycle
One client mentioned that the recruiting cycle could be faster, suggesting that planning for team expansion needs to be done early.
"Their attention to detail and regression testing are impressive."
Apr 3, 2020
Software Engineer, Music Data Analytics Startup
Anonymous
Information technology
Sunnyvale, California
1-10 Employees
Online Review
Verified
QA Mentor, Inc. is providing testing for a web application.
Since QA Mentor, Inc.'s work, customers have reported fewer bugs and the pipeline for the deployment of features has been set in place. Executing smooth communication skills, they use tools such as Slack and Trello to make it more efficient.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Software Engineer at a music data analytics startup.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire QA Mentor, Inc.?
Testing the web application
What were your goals for this project?
Regression testing of existing features and testing new features to catch bugs before customers see them; alleviate responsibilities on the dev team.
SOLUTION
How did you select this vendor?
Connected through LinkedIn, had a call about the process and contract terms.
Describe the project in detail.
Product updates made known through emails and Slack. Using Trello for task management and bug tracking and triaging them through different stages. Communication over Slack for questions about the product.
What was the team composition?
1 black box tester
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
A number of bugs reported by customers has come down. A better pipeline for the deployment of features has been set in place.
How effective was the workflow between your team and theirs?
Smooth communication over Slack, Trello, and emails.
What did you find most impressive about this company?
Their attention to detail and regression testing are impressive.
Are there any areas for improvement?
None that I can think of at the moment.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Testing Automation for Identity Assurance Company
Application Testing
$200,000 to $999,999
Jan. 2020 - Ongoing
4.5
Quality
4.5
Schedule
3.0
Cost
4.0
Willing to Refer
4.0
"The talent of the engineers we were able to get is very high."
Jan 8, 2024
Director of Quality Engineering, Identity Assurance Company
Anonymous
Information technology
Manhattan, New York
51-200 Employees
Online Review
Verified
An identity assurance company has hired QA Mentor, Inc. to identify targets for testing automation. The team has implemented a testing framework across the clients' server, mobile, and desktop configurations.
Thanks to QA Mentor, Inc.'s work, the client has seen a reduction in regression testing time. The client is happy with the number of test cases automated. QA Mentor, Inc. manages the project well with daily stand-ups, weekly reports, and quarterly check-ins. Their skilled engineers also stand out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Quality engineering of an information technology company
Describe what your company does in a single sentence.
We provide identity assurance tools to customers improving the security of the authentication and onboarding process.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire QA Mentor, Inc. to accomplish?
Automate our mobile applications
Automate our desktop application
Reduce our regression cycle time prior to a release
SOLUTION
How did you find QA Mentor, Inc.?
Referral
Why did you select QA Mentor, Inc. over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from QA Mentor, Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The work was to pair with the existing QA engineers and help identify the best targets for automation. They then worked with the team to design and implement a testing framework that would meet our needs across a server, mobile and desktop configuration. They were to:
Deliver designs and get them reviewed
Implement the designs
Add test cases
The metric we measured against was the time saved in manual regression.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduction in the time on regression and the number of test cases automated.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project was managed through:
Daily standups with the worked with
Weekly reports for individual contributions
Quarterly check in on progress and fit.
Any escalations were handled with emails and remote meetings.
What was your primary form of communication with QA Mentor, Inc.?
Email or Messaging App
What did you find most impressive or unique about this company?
The talent of the engineers we were able to get is very high and they are very committed.
Are there any areas for improvement or something QA Mentor, Inc. could have done differently?
The recruiting cycle is a bit long so if you need to expand the team you need to plan for it early.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
3.0
On time / deadlines
"The workers are 4/5 and the hiring process is the only area where timing was a negative."
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Regression Testing for Hospitality Operations Platform
Application Testing
Less than $10,000
June 2018 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Their flexible staffing model has been most valuable to us."
Apr 3, 2020
VP of Quality, ALICE
Shelley Rueger
Hospitality & leisure
New York, United States
51-200 Employees
Online Review
Verified
QA Mentor, Inc. executes manual software regression tests with the aim of conserving the client's internal resources.
As a result of the team's services, the client has been able to reassign four members of their internal staff to other tasks. QA Mentor, Inc. has produced high-quality work without a single bug. The team is incredibly responsive and communicative.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
ALICE is a hospitality technology company based in New York City. Guests can use both the ALICE app and SMS on their smartphones to request services such as restaurant reservations, taxi accommodations, room service, maintenance work, and other items and services. Staff can use the ALICE app or web to service those requests. Shelley Rueger is Vice President of Quality at ALICE.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire QA Mentor, Inc.?
ALICE retained QA Mentor for execution of manual software regression tests.
What were your goals for this project?
Reduce the burden of execution of manual software regression tests on internal staff. Maintain quality of software releases.
SOLUTION
How did you select this vendor?
Several vendors were considered. QA Mentor was selected based on cost, quality of staff, and ability to provide a flexible staffing, pay as you use model.
Describe the project in detail.
Once QA Mentor was selected, ALICE and QA Mentor staff worked together to ensure that QA Mentor staff understood the tests as well as the product. During the first cycle, staff worked closely together. In subsequent cycles, QA Mentor has been mostly independent. When new test suites are added, a similar process occurs.
What was the team composition?
QA Mentor is able to provide a team that can accomplish the test cycle in our required time frame. Currently that is a team of 10.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We have been able to reassign 4 internal staff to other work. Quality of releases has been maintained. There have been no instances where a production bug could be traced back to a failure by the QA Mentor team.
How effective was the workflow between your team and theirs?
We have set up a shared Slack channel that allows for real time communication during execution. QA Mentor is always responsive in both that channel as well as to emails. We now have a QA Manager who is located in-country and she has been able to also meet with QA Mentor on site.
What did you find most impressive about this company?
Their flexible staffing model has been most valuable to us. Since we do not need staffing except during regression cycles, this works extremely well for us.
Are there any areas for improvement?
We are completely satisfied with our engagement with QA Mentor.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Web App QA Testing for IT Company
Application Testing
Confidential
Apr. 2023 - Apr. 2024
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have consistently delivered results on time and have been responsive."
Feb 23, 2024
IT Operations Director, TM Forum
Maria Musillo
Nonprofit
Parsippany, New Jersey
51-200 Employees
Online Review
An IT company has hired QA Mentor, Inc. for web app QA testing. The team is testing the client's platform, including feature and penetration testing and site scanning.
QA Mentor, Inc. has been providing timely results and results for QA testing. QA Mentor, Inc.'s deliverables are consistent, and the team is responsive via virtual meetings and email. The client also praises the team's swift and smooth project management.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Operations Director of TM Forum
Describe what your company does in a single sentence.
We are an alliance of 800+ global companies working together to break down technology and cultural barriers between digital service providers, technology suppliers, consultancies and systems integrators.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire QA Mentor, Inc. to accomplish?
web application quality assurance testing
regression testing
penetration testing
SOLUTION
How did you find QA Mentor, Inc.?
Online Search
Why did you select QA Mentor, Inc. over others?
High ratings
Pricing fit our budget
How many teammates from QA Mentor, Inc. were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ongoing web application quality assurance testing including new features and regression testing. Additional penetration testing and site scanning.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
On-time delivery of QA testing results and reports
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They have consistently delivered results on time and have been responsive.
What was your primary form of communication with QA Mentor, Inc.?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Ability to quickly assign a resource to a new project, little lead time needed. If a resource gets reassigned they do the handover on their end without being dependent on customer.
Are there any areas for improvement or something QA Mentor, Inc. could have done differently?
Not really. Sometimes have to be very prescriptive with test cases but thats not always a bad thing.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Application Testing Services for Univeristy Research Project
Application Testing
$10,000,000 +
Mar. 2022 - Dec. 2023
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"It was a pleasure to work with them."
Jan 8, 2024
Comms PM, India Policy Insights at Harvard University
Anonymous
Education
Cambridge, Massachusetts
10,001+ Employees
Online Review
A research project hired QA Mentor, Inc. to test, validate, and improve their insights dashboard UI logic and functionality. The team designed tests, including 10 browser, OS, and mobile device combinations.
QA Mentor, Inc. provided test results, created Jira tickets, and successfully resolved those tickets. The team delivered on time, offered daily status reports via email, and was highly responsive to requests. QA Mentor, Inc. was flexible and found solutions to challenges, which stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Communications Project Manager of India Policy Insights at Harvard University
Describe what your company does in a single sentence.
The India Policy Insights is a project based at Harvard University (company) that uses novel methodologies to analyse and geovosualize critical health and development indicators for India at four distinct geographic and political levels.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire QA Mentor, Inc. to accomplish?
Test, validate, and improve both the UI logic and the functionality of the India Policy Insights Data Explorer geovisual dashboard
SOLUTION
How did you find QA Mentor, Inc.?
Online Search
Why did you select QA Mentor, Inc. over others?
Good value for cost
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
Reports for Static Testing of wireframes
Reports for Detailed Level Test Cases
Design The types of testing and the operating system/browser combinations to be included in testing and reporting are listed below:
Testing Coverage:
i.Usability Testing
ii.End-to-End Testing
iii.Navigation Testing
iv.Portability Testing
v.Regression Testing
vi.Integration Testing
vii.Positive Testing
viii.Negative Testing
ix.Field Validation Testing
x.Error messages Validation
xi.Broken Links
xii.Broken Images
xiii.Spelling Mistakes
xiv.Font Inconsistencies
xv.Slow Pages
xvi. Defect Re-test
xvii.Compatibility Testing
10 Browsers/OS/Mobile Combinations:
Desktop Browsers:
i.Windows 11 / Chrome ver.98
ii.Windows 11 / Edge ver.99
iii.Windows 11/ Safari ver.5.1
iv.Windows 11/Firefox
v.Windows 10 / Chrome ver.98
vi.Windows 10/ Safari 5.1
vii.OSX/Chrome ver.98
viii.OSX/Safari ver.15.2
Mobile Browsers:
i.Android/Chrome
ii.Android/Safari
iii.Android/Samsung
iv.iOS/Chrome
v.iOS/Safari
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reporting on dashboard testing results
Creation of new tickets in vendor's Jira system
Resolution of tickets
Describe their project management. Did they deliver items on time? How did they respond to your needs?
QA delivered all testing deliverables consistently on time. Amit was very responsive to our questions and requests, and provided a clear daily status report in email.
What was your primary form of communication with QA Mentor, Inc.?
Email or Messaging App
What did you find most impressive or unique about this company?
Nitin was a tremendous help to us in finding ways to meet our testing needs under challenging circumstances. He was very flexible, professional and supportive of our project and mission. Amit was also a huge help in overseeing our testing objectives. It was a pleasure to work with them both.
Are there any areas for improvement or something QA Mentor, Inc. could have done differently?
It would be great if the daily status reports could included more granular information about how many testers were "on duty" on any given day. This would allow us to anticipate how many new defect logs to expect and review, for our own time management.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
On Demand QA Services for Web Development Company
Custom Software Development
$200,000 to $999,999
Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“The projects they’ve completed are vital to us.”
May 24, 2019
QA Manager, Cie
Domoniq Doby
IT Services
Irvine, California
51-200 Employees
Online Review
Verified
QA Mentor, Inc. provides ongoing on-demand QA services, supplementing the internal resources of a testing team as needed. They work on both small and large projects, including websites and apps.
The results from the QA Mentor team are always excellent, providing deliverables that are integral to the company’s work. They follow instructions carefully and precisely, often exceeding expectations, and are impressively responsive in their communications.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Cie creates websites and mobile apps for clients and startups.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire QA Mentor, Inc.?
We hired them to do on-demand QA as needed.
What were your goals for this project?
To receive good support for our QA needs when we need more resources.
SOLUTION
How did you select this vendor?
After doing some research, we found that QA Mentor had a great reputation and excellent rates.
Describe the project and the services they provided in detail.
Whenever we’re resource-starved, we ask them to assist with QA on different in-house projects. It can range from small- to large-scale projects, for both websites and mobile apps.
What was the team composition?
It can vary from just a developer and a QA resource to a whole team of many developers and QAs.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
All of their work has had a great impact on our business as a whole. The projects they’ve completed are vital to us.
How was project management arranged and how effective was it?
I try to make it simple by providing easy instructions for them, which they always follow and exceed my expectations.
What did you find most impressive about this company?
Their responsiveness impresses me the most.
Are there any areas for improvement?
As of now, they've been great. No complaints.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Great quality."
Schedule
5.0
On time / deadlines
"It's easy to work with them and they're very versatile."
Cost
5.0
Value / within estimates
"Cost is excellent and one of the main reasons we work with them."
Willing to Refer
5.0
NPS
QA and Key Testing for Legacy Planning Software
Application Testing
Less than $10,000
June - July 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I was blown away by their professionalism and organization.”
May 24, 2019
Founder, Future File
Carol Roth
Financial services
Chicago, Illinois
1-10 Employees
Online Review
Verified
QA Mentor, Inc. provided software testing services, utilizing a detailed testing matrix to undertake thorough bug and functionality testing.
The team was thorough, organized, and extremely dedicated throughout, providing daily updates and repeating testing on areas where bugs were found until they were all eliminated. The project management was smooth, with clear expectations set and managed.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the owner of my company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire QA Mentor, Inc.?
We needed thorough software testing across our legacy planning platform, including the online-generated keys.
What were your goals for this project?
To identify bugs in the software before its launch in the market.
SOLUTION
How did you select this vendor?
They were recommended to us and then we interviewed them.
Describe the project in detail.
They began by familiarizing themselves with our software, then provided a scope of work. They used a detailed testing matrix to do the work and gave us daily updates about areas that had passed testing and those which had bugs. Those areas and other functions were retested on an ongoing basis until all issues had been eliminated.
What was the team composition?
The team was cross-functional, including software developers and management.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
I wish every tech firm that I’ve worked with are as organized, professional, and thorough as them. From setting clear expectations to their reporting, they were a delight to work with. It’s been one of my best professional experiences and I’m incredibly particular in my demands.
How effective was the workflow between your team and theirs?
It was phenomenal.
What did you find most impressive about this company?
I was blown away by their professionalism and organization. I wish all vendors were like QA Mentor.
Are there any areas for improvement?
No.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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