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Leading Independent Software Testing Company

5.0
2 reviews

QA Mentor is multi-awards winning a CMMI Level 3 SVC + SSD v1.3 appraised, ISO 27001:2013, ISO 9001:2015 and ISO 20000-1 certified leading software testing company headquartered in New York. With 256 global QA resources in 8 different countries offering more than 30 QA Testing Services and covering all time zones, QA Mentor is a global leader in Software Quality Assurance and Testing space.

Serving 260 clients from Fortune 500 to start ups in 28 countries, QA Mentor supports applications in 9 different industries. With unique products propositions from a crowdsourcing platform with a pool of 12,000 crowdsourced testers to a test management platform, unique and economical services offerings and QA education from e-learning and corporate training, QA Mentor continues its growth, expansion and footprint around the globe.

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$1,000+
 
< $25 / hr
 
250 - 999
 Founded
2010
Show all +
New York, NY
headquarters
  • 1441 Broadway, 3rd Floor,
    New York, NY 10018
    United States
    1-800-622-2602

Portfolio

Key clients: 

HSBC, Citi, Sterling, Morgan Stanley, AFEX, PCG, Experian,Jlan Mobile, GameCloud, Chefmod, Zyto, GrayHair, Hitit, Nicopanda, DivisionOf

Reviews

5.0
2 reviews
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On Demand QA Services for Web Development Company

“The projects they’ve completed are vital to us.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

QA Mentor, Inc. provides ongoing on-demand QA services, supplementing the internal resources of a testing team as needed. They work on both small and large projects, including websites and apps.

The Reviewer
 
51-200 Employees
 
Irvine, California
Domoniq Doby
QA Manager, Cie
 
Verified
The Review
Feedback summary: 

The results from the QA Mentor team are always excellent, providing deliverables that are integral to the company’s work. They follow instructions carefully and precisely, often exceeding expectations, and are impressively responsive in their communications.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Cie creates websites and mobile apps for clients and startups.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QA Mentor, Inc.?

We hired them to do on-demand QA as needed.

What were your goals for this project?

To receive good support for our QA needs when we need more resources.

SOLUTION

How did you select this vendor?

After doing some research, we found that QA Mentor had a great reputation and excellent rates.

Describe the project and the services they provided in detail.

Whenever we’re resource-starved, we ask them to assist with QA on different in-house projects. It can range from small- to large-scale projects, for both websites and mobile apps.

What was the team composition?

It can vary from just a developer and a QA resource to a whole team of many developers and QAs.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

All of their work has had a great impact on our business as a whole. The projects they’ve completed are vital to us.

How was project management arranged and how effective was it?

I try to make it simple by providing easy instructions for them, which they always follow and exceed my expectations.

What did you find most impressive about this company?

Their responsiveness impresses me the most.

Are there any areas for improvement?

As of now, they've been great. No complaints.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    It's easy to work with them and they're very versatile.
  • 5.0 Cost
    Value / within estimates
    Cost is excellent and one of the main reasons we work with them.
  • 5.0 Quality
    Service & deliverables
    Great quality.
  • 5.0 NPS
    Willing to refer

QA and Key Testing for Legacy Planning Software

“I was blown away by their professionalism and organization.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
June - July 2018
Project summary: 

QA Mentor, Inc. provided software testing services, utilizing a detailed testing matrix to undertake thorough bug and functionality testing.

The Reviewer
 
1-10 Employees
 
Chicago, Illinois
Carol Roth
Founder, Future File
 
Verified
The Review
Feedback summary: 

The team was thorough, organized, and extremely dedicated throughout, providing daily updates and repeating testing on areas where bugs were found until they were all eliminated. The project management was smooth, with clear expectations set and managed.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QA Mentor, Inc.?

We needed thorough software testing across our legacy planning platform, including the online-generated keys.

What were your goals for this project?

To identify bugs in the software before its launch in the market.

SOLUTION

How did you select this vendor?

They were recommended to us and then we interviewed them.

Describe the project in detail.

They began by familiarizing themselves with our software, then provided a scope of work. They used a detailed testing matrix to do the work and gave us daily updates about areas that had passed testing and those which had bugs. Those areas and other functions were retested on an ongoing basis until all issues had been eliminated.

What was the team composition?

The team was cross-functional, including software developers and management.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I wish every tech firm that I’ve worked with are as organized, professional, and thorough as them. From setting clear expectations to their reporting, they were a delight to work with. It’s been one of my best professional experiences and I’m incredibly particular in my demands.

How effective was the workflow between your team and theirs?

It was phenomenal.

What did you find most impressive about this company?

I was blown away by their professionalism and organization. I wish all vendors were like QA Mentor.

Are there any areas for improvement?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer