What evidence can you share that demonstrates the impact of the engagement?
Before our partnership with Q1Media, we received about 70 leads a month. Since they’ve come on, our leads have averaged around 200 a month. Their team has more than doubled our lead generation.
Our team is looking to create and hire a new position in our company that’d strictly handle all our digital leads that are coming in. There are so many leads we’re losing due to not having a traditional person on our own team. Q1Media’s efforts are leading to lead growth and sales within our company.
April and May 2020 were record months for us in terms of sales. Of course, that isn’t solely because of Q1Media's work. However, it’d be naïve to say that their work hasn’t had an impact or influence on it. Not to mention, these record numbers are happening during a pandemic.
Overall, the results have been excellent. Our spend is now smarter, targeted, and we’re seeing amazing results. The collaboration has been superb.
How did Q1Media, Inc. perform from a project management standpoint?
Project management has been great. We speak on a daily to weekly basis, depending on need. If I have a question, they respond within the same day. Also, we have a set meeting time where we discuss the performance of our campaigns. Our monthly recap meetings allow us to go more in-depth with respect to the overall campaign and performances.
The Q1Media team is also great at managing us as a client. There are times when we’re busy so I’m slow to present the required assets to them. However, they do a great job of following up and managing me so I can get things to them.
What did you find most impressive about them?
They’re amazing at giving recommendations. This ties into their industry knowledge, expertise, and desire to not be complacent. When we do reviews, they tell us about what they’ve been doing and noticed hasn’t worked. Then they proactively suggest new things to try and explain why they think it’d be effective. There’s a certain level of professionalism with how they continue to strategize and optimize our campaigns.
Are there any areas they could improve?
No, there are no areas that need improvement. They’re doing a great job, and we’re very happy to give this recommendation.
Do you have any advice for potential customers?
Clients who work with digital marketing companies range from never having done it before to those who completely understand. Regardless, I’d advise potential customers to go in with an open mind and ears to listen.
Be sure to ask questions if you don’t understand something; don’t just say yes to things you don’t get. Q1Media can help educate you, but only if you ask a ton of questions; that’s the best way to learn.