Whatever the Q, We got the A.

We are Q — #1 fastest growing development & design agency in Europe. With +150 experts, we design and build digital solutions and scale-up dedicated teams for global brands, enterprises, agencies, and startups that want to grow.

Brands in 20 countries worldwide trust us with their core products’ design & development, including The Times, Sandoz, BBC, TWINT, ManpowerGroup, and TeladocHealth. Working in many industries, we’ve specialized in custom software solutions, including various Mobile and Web apps, Enterprise platforms, and E-Commerce and eLearning solutions.

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OUR EXPERTISE

Mobile platforms: iOS, Android, Hybrid apps (Flutter, React Native, Ionic)

➋ Programming & scripting: PHP (Symfony, Laravel), JavaScript (Angular, React, Vue.js, Node.js) & Frontend, Ruby on Rails, .NET

CMS: Craft CMS, WordPress

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HOW WE WORK

Dedicated Team

A team of experts for software development and design, dedicated to you. Let us help you select, assemble, and manage the whole team.

Software Product Development

You know your ideal customers and have a vision of your product? We will guide you every step of the way and deliver the solution tailored to your specific needs.

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Every project is different and requires an individual approach. Our clients range from Fortune 500 companies to some of the world’s leading startups. To find out what would be the best path to take, we always begin with the Discovery Phase. Then, together we choose the best direction for your project in order to achieve your business goals.

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2013
Show all +
Zagreb, Croatia
headquarters
other locations

Portfolio

Key clients: 
The Times, Artisa, Ginetta, CocaCola, Lufthansa, IBM, VISA, Audi, Comparis, VolksWagen, Julius Meinl, Takeda, Miele, Walmart, Hilti, Gorenje, USPS, Vaillant, KJUS, Pfizer, Facebook, Swiss Post, BBC, Twint, University of St.Gallen
C-Banks Image

C-Banks

Centerteam is serving 80+ shopping centers throughout Scandinavia and Baltics with advertising and marketing services.

Partnership with Q started when Centerteam was looking for the way to centralize the campaign management for all serving shopping centers.

Q is supporting C-Banks and Centerteam on their fast-growing platform for over a year now. The same core team which developed the MVP became a dedicated

team which is now continuously working on the improvements and new features of the platform. Q identified the best tech-stack for C-Banks platform and the whole technical know-how is in Q. We organize regular workshops with Centerteam in Oslo and Zagreb so both Norwegian and Croatian team are in sync around business and development goals of the platform.
Max Brain Image

Max Brain

Swiss Tech Startup “MaxBrain” partnered up with Q to build a dedicated development and design team to develop and support the growth of their business.

Headquartered in Zurich, Switzerland, MaxBrain offers completely paperless Learning Management System to companies and universities. Universities and companies use MaxBrain in organizing network and internal processes including a network of facilities, students and

staff. It offers a competitive advantage for educational institutions through modern and needs-oriented digital education and training.

Q has supported MaxBrain’s growth for over 2 years with the same core team which built the initial prototype. Together we’ve identified the best tech-stack for MaxBrain platform and apps and the whole technical know-how is in Q. We organize regular workshops with MaxBrain both in Zurich and Zagreb in order to set clear business goals which our Zagreb team has to match on the development side.

BBC Pandemic Image

BBC Pandemic

BBC Pandemic - 2018 Winner - App of the year in Northern Ireland No1 Medical app – App Store (UK)
No1 Medical app – Google Play Store (UK)
‘Top 100’ Free Apps #19 – App Store (UK)
‘Top 100’ Free Apps – Google Play Store (UK)

The BBC Pandemic mobile app is featured in a groundbreaking citizen science experiment attempting to simulate the spread of a deadly flu outbreak. The result of the experiment was

revealed in the new TV program on BBC ‘Contagion! The BBC Four Pandemic’.
Hilti Image

Hilti

Hilti is a Liechtenstein multinational company that develops, manufactures, and markets products for the construction, building maintenance, and mining industries, mainly to the professional end-user. With 25,000 employees, Hilti is one of the leading brands in the construction sector.

Q has established a frontend dedicated team which collaborated with the rest of the team in Germany and Liechtenstein on development of

Hilti’s website, webshop and web apps. Through our development and quality assurance we are continually developing Hilti.com and helping Hilti to remain one step in front of the competition.
Artisa Image

Artisa

Artisa Group is a real-estate and construction company from Switzerland. Artisa is involved in all stages of property development, from planning and designing to the development, renting and selling real-estate.

Q is supporting Artisa Group on their fast-growing platform for over a year now. The same core team which developed the MVP became a dedicated team which is now continuously working on the improvements and new

features of the platform. Q identified the best tech-stack for Artisa’s platform and apps called CityHop and the whole technical know-how is in Q. We organize regular workshops with Artisa in Lucerne, Zug and Zagreb so both Swiss and Croatian team are in sync around business and development goals of the platform.
Ginetta Image

Ginetta

Ginetta Cars is a British specialist builder of racing and sports cars based in Garforth, Leeds, West Yorkshire.

Q was responsible for the webshop and the web app architecture, development and QA. Our partners from Retrofuzz were responsible for the UX and UI design of the platform. This partnership between the two companies has shown that Q development team has great synergy with the design companies and has

contributed to Ginetta brand recognition with their existing and future customers.

Reviews

Sort by

UX/UI & Software Dev for Experiential Website Developer

"The team is ready to tackle anything."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sep. 2019 - Ongoing
Project summary: 

Q agency is the UX design partner for an experiential website developer.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Alan Lee
Director, NXT Level Studio
 
Verified
The Review
Feedback summary: 

The Q agency team takes an active role in each engagement, holding workshops and consulting sessions to determine the best solution for any given project. Their contributions add a tremendous amount of value, and they’re flexible, fast, and creative.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of NXT Level Studio. We create experiential websites for corporate organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q agency?

Q agency is our UX design partner. 

SOLUTION

What was the scope of their involvement?

Right from the beginning of a project, when we’re building a new website for a client, we turn to Q agency. We meet with the team and explain the scope of what we were trying to build. Before even getting to work on the development, they take on a consultant role, holding workshops and working collaboratively with us to come up with UX and software design that fits the project.

What is the team composition?

We’re in regular contact with between 6–7 people, though the team fluctuates depending on what the project calls for.

How did you come to work with Q agency?

Q agency gave us the assurance that they had the skills, resources, and experience to be effective partners no matter what technology we were working in. That’s what originally attracted us to them, and after working with them, we realized partnering with them was a better option than growing an internal team.

How much have you invested with them?

We’ve spent about €50,000 so far (approximately $56,000 USD).

What is the status of this engagement?

We’ve been working together since September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

In our most recent project with them, they were able to produce an MVP extremely quickly. Our clients were blown away by the speed and the quality. Q agency is very hands-on and able to tackle problems as they come. 

How did Q agency perform from a project management standpoint?

Their project management structure is excellent. The team is always on hand when we need them, and if we ask for something to be done, it will be done. We use Slack, Trello, and other online tools. 

What did you find most impressive about them?

We approach our projects very creatively, and Q agency fits in really well with that aspect. The team is ready to tackle anything. They respond really well to challenges — we throw a lot at them, and they’re always able to move quickly and nimbly.

Are there any areas they could improve?

There’s nothing I can think of at the moment.

Do you have any advice for potential customers?

You must go there and visit the team to get to know them on a personal level. Start with a small project so you can get to know their system and how they work. Then you can jump into the big projects.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They’ve met every deadline.
  • 5.0 Cost
    Value / within estimates
    They’re less than a freelance designer, and we’re getting a team.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

WordPress Web Dev for National Media Organization

"Q agency is extremely responsive."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2019 - Ongoing
Project summary: 

Q agency built a customized WordPress website for a national media organization. 

The Reviewer
 
1,001-5,000 Employees
 
London, United Kingdom
Product Manager, Media Organization
 
Verified
The Review
Feedback summary: 

The website has launched, seeing a high rate of traffic, but Q agency continues to build new features as part of the client’s ongoing roadmap. The team delivers quality code and stays in constant communication. Their speedy responses make for a smooth collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at a national media organization. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q agency?

We needed to build a website.

SOLUTION

What was the scope of their involvement?

The CMS is based on WordPress to make it easy for our editorial team, but Q agency built everything else from scratch. 

What is the team composition?

I reach out to their backend office team for statements of work and invoices, but I talk to developers multiple times a day. There’s a scrum master/delivery lead who runs the team.

How did you come to work with Q agency?

They’d done such a good job building another website for my department that we hired them for this project. I wasn’t on the original project where my company first hired Q agency.

How much have you invested with them?

We’ve spent about £250,000 (approximately $311,000 USD).

What is the status of this engagement?

The project started in August 2019 and is ongoing. The site launched in December as an MVP but we still have a big roadmap of features left to build.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site has been getting a lot of traffic because of its content. It’s doing quite well. The general desire in our organization is to continue building the site and keep a development team onboard for the next year. However, the site does rely on revenue streams, and many of those are drying up because of COVID-19. As we decide the next fiscal’s year budget, though, we’ll have to wait and see what will happen. 

How did Q agency perform from a project management standpoint?

This is definitely a positive. The delivery person is part-time, so she only works half a week on our project. However, she runs a tight ship and is always available and responsive.

What did you find most impressive about them?

I’ve worked with a lot of developers in the past, both onshore and offshore. Q agency is extremely responsive. I can make a note on a Jira ticket or put something on our Slack channel and get a response very quickly. They’re always happy to jump on a video call to get into detail on something. This is a problem I’ve had in the past with other agencies, and I’ve never had that problem with Q agency.

I can’t comment on the quality of code because I’m not an engineer. But, for what I need, they’re good at providing solutions. Plus, the quality of their work always goes through an approval layer in WordPress. It takes too long, so I assume that means it’s good.

Are there any areas they could improve?

The only thing we could improve on would be the methodology we use. We work in agile, but it’s a little fluid at times. I don’t have a problem with that because it’s easy to get hung up on scrum theory, but we could both be more rigorous in our methodology. I include myself in that criticism as well.

Any advice for potential customers?

Q agency has responded well to my responsiveness and my willingness to incorporate them into our team. They want to be an extension of the client’s team and to collaborate alongside them. That’s how I work, so I think that’s enhanced the relationship

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web App Dev for Digital Communications Agency

 "Q Agency is has a team of highly qualified developers with excellent communication skills."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. - Apr. 2020
Project summary: 

Q agency built a progressive web app (PWA) solution for a digital communication agency. They used React and developed from provided technical and visual specifications.

The Reviewer
 
11-50 Employees
 
Zurich, Switzerland
Kevin Luginbühl
Managing Partner, Gold Interactive
 
Verified
The Review
Feedback summary: 

Q agency developed the solution on time and within budget and has received positive feedback on their work. Streamlining communication, they had effective project management skills and used communication tools. The team was committed and offered direct access to developers and management.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We make great digital experiences happen by blending strategic thinking with user experience design and agile software development. Our approach starts with real people's needs and results in measurable business value. Founded in 2008 we are headquartered in Zurich, Switzerland. I am a founding partner and in the lead for digital strategy at Gold.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Q agency?

We needed a reliable partner to be able to quickly dive into the project specifics and take over the reins for the development of the solution.

What were your goals for this project?

The solution needed to be built as a progressive web app (PWA) in react based on our technical and visual specifications and act as foundation for future development.

SOLUTION

How did you select this vendor?

A longlasting partnership exists between our companies. Q Agency is has a team of highly qualified developers with excellent communication skills which can address any challenges popping up during a project.

Describe the project and the services they provided in detail.

Q developed the frontend layer of the solution. This included the logic in react, markup and styling of the application. Gold provided the conceptual and visual design, the technical specifications and acted as product owner on behalf of the client. The project began with going through the provided specifications, wireframes and flow diagramms in a discovery workshop, which led to a mutual understanding of the challenges and goals. The actual production began in the form of the Kanban agile methodology. Functional interim results were discussed in bi-weekly sessions. Through a thorough QA phase at the end of the project improvements and overall optimizations were made.

What was the team composition?

The project team consisted of six people, whereof Q provided the frontend development team. Additionally we had a stable project manager who was our direct point of contact and key account manager accompaning the developement.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our solution was developed on time and in budget and is currently being prepared for deployment. As such there are no metrics yet. The client is very happy with the results and the solution has met his expectations.

How was project management arranged and how effective was it?

Project management was very effective and communication lean and streamlined. We communicated exclusively with Hangout, Slack, Jira and GitHub.

What did you find most impressive about this company?

We had direct access to both developers and management at any time. The highly skilled developers with great communication skills and exceptional commitment to the project led to a very highly intertwined collaboration between the two companies and a unified team for the project.

Are there any areas for improvement?

There is very little to improve. In future projects we would try to define some more milestones, especially in the early phase of the project to gain experience about project workflows and expectations quickly.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

iOS App Development For Medical Manufacturer

“Their team asked the right questions to truly understand and clarify our needs.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sep. 2018 - Ongoing
Project summary: 

Q agency handled both technical and conceptual work for an app for a compression technology manufacturer. They connected the native iOS app with an e-commerce shop and incorporated 3D measurement capabilities.

The Reviewer
 
51 - 200 Employees
 
Bayreuth, Germany
Elvir Zekic
Manager, Web Projects, medi GmbH & Co. KG
 
Verified
The Review
Feedback summary: 

So far, the app is well-received by users who praise the platform for its helpful features. Pleased with their user growth, the company commends Q agency for their commitment to project management. Their flexibility throughout the agile development was a hallmark of the partnership.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a German manufacturer of medical supplies. Our main concentration is medical compression stockings. We have three departments: medical, lifestyle, and fashion. Each part of the company focuses on compression technology. I’m the manager of online products, so I working in our IT department of about 50 people.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q agency?

We had a new project about 2–3 years ago that required an iOS native app to communicate with an external piece of hardware. In our case, that was the camera of  Apple products. We brought their team on to address this problem.

SOLUTION

What was the scope of their involvement?

In the beginning, their job focused mostly on the technical aspects of app development. Later on, they assisted us with the conceptual parts of the project as well. They’re also concerned with layout and concepts within the app. At this point, the app is only for iOS and isn’t available to the public yet. We have a set of customers testing it for quality as well.

One of the main requirements of the team was the create something that communicates directly with our B2B shop. It’s able to measure 3D objects such as legs to assist us with our production of goods. This aspect of the work was complicated, paired with the communication between a native app and an online B2B shop. 

What is the team composition?

We have a small dedicated team with their company. That includes our project manager, who’s our main point of contact.

How did you come to work with Q agency?

When we read about their team on the web, we had a good feeling about their capabilities. After a successful first contact with a company representative, we decided to replace our prior development partner with them. 

How much have you invested with them?

We have a budget of €150,000 (approximately$164,000 USD).

What is the status of this engagement?

We started together in Septemeber 2018, and our teams are still working together.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a provisioning model behind the app that accounts for both the hardware and the software using. Our customer base is growing over time. That’s why we decided to implement additional features to make this solution a standalone product. The app is successful. Our customers want to use it because it’s helpful. We’re still working on an Android version of the platform, so we’ll be able to offer that when our work is finished.  

How did Q agency perform from a project management standpoint?

We started with a small development team but realized that we had to adjust our setup when we started adding more to their plate. Once we decided upon having a dedicated team, they assigned us a project manager and began working in an agile development style. We’re able to be involved in every stage of the project through Jira. Through our communication and in-person visits, we both grew and learned from each other.

What did you find most impressive about them?

They really make an effort to understand our needs, even when they’re difficult to describe on our end. A company that we had worked with in the past was eager to create something. However, they produced a solution that we didn’t need. It didn’t align with our requirements. Their team asked the right questions to truly understand and clarify our needs. That was very helpful.

Are there any areas they could improve?

The main thing that needed to be addressed was our project management structure. They were able to adjust our situation very quickly when we needed it, so I can’t think of any negatives about their team.

Do you have any advice for potential customers?

I’d recommend getting a dedicated team on their end. That way, you’ll have a set group of people who understand exactly what you’re trying to achieve. Then, give them the time they need to produce good results.

5.0
Overall Score I’m very happy with them.
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There’s always something to be improved upon.
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

External Web Application for Pharmaceutical Company

They think critically about ideas and provide excellent feedback or suggestions for improvement.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2019 - Ongoing
Project summary: 

Q agency helped a pharmaceutical company develop a CRM web application that handles invoice and contract processing for Swiss customers. The team wielded a tech stack that included SQL, PHP, Python, and HTML.

The Reviewer
 
10,000+ Employees
 
Baar, Switzerland
Caroline Oehri
Manager Commercial & Strategic Initiatives, Sandoz Pharma.
 
Verified
The Review
Feedback summary: 

The Q Agency team was made up of flexible critical thinkers, making them a pleasure to work with. They strike the delicate balance of fulfilling requirements while making excellent suggestions for process improvements. No matter what the task at hand, the team makes it work and delivers.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the manager for commercial and strategic initiatives at Sandoz Pharmaceuticals. My role focuses on Europe “Cluster One”— a grouping of 11 countries, from Israel to the Baltics.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q agency?

I was in charge of developing a customer platform for Switzerland. It would be a CRM that would facilitate our interactions with our customers, primarily Swiss healthcare professionals.

SOLUTION

What was the scope of their involvement?

Q agency developed a web application that allows for invoice and contract processing. Their tech stack included but wasn’t limited to SQL, PHP, Python, and HTML.

They handled everything from the frontend design work to backend development. With the frontend, they focused on streamlining the UX/UI, and with the backend, they created a small data warehouse that connects to our internal warehouse. There was a huge advantage to working with a company that could handle all fronts of the project.

What is the team composition?

The team consisted of around 4–5 people. There was one frontend designer, and 2­–3 working on the backend. There might’ve been more people working in the background.

How did you come to work with Q agency?

While I have limited information, I do know that they came highly recommended to my boss, the line manager. We sent an RFP to Q agency, and they came back with a great proposal.

How much have you invested with them?

It’s been more than $110,000.

What is the status of this engagement?

The project was kicked off in August 2019, and the project is ongoing. We had an MVP ready in December, meaning they managed to hit a very tight deadline. We’re still trying to improve it, though.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve been very pleased with their work, and our experience with Q agency has been amazing. The partnership has been very collaborative; while they always take our requirements, we can also feel them thinking with us through the CX side of things. Q agency continuously helps us improve on our processes and understand what that means from a technical perspective.

How did Q agency perform from a project management standpoint?

We meet in workshops and hold several web-calls. We communicate through email or chat. The informality of communication makes things very uncomplicated. We appreciate that they maintain very active communication.

What did you find most impressive about them?

Their flexibility is remarkable. They manage to make it work with any requirement or solution. They think critically about ideas and provide excellent feedback or suggestions for improvement. They’ve been very comfortable with adapting to changes in scope and requirements as well.

Are there any areas they could improve?

No, I can’t think of anything. It’s been great.

Do you have any advice for potential customers?

Be agile and flexible. I believe our teams had chemistry because we’re all young, adaptive, and open-minded about our ways. If you’re a conservative company with many hierarchical constraints, their working style might not be for you.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Customer Platform Dev for Pharmaceutical Co

“If something crucial comes up, we’re always able to text them.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sep. 2019 - Ongoing
Project summary: 

Q agency digitized a pharmaceutical’s customer processes by developing an online web tool. Similar to e-banking tools, the platform includes digital contracts, helps manage invoices, and updates orders.

The Reviewer
 
10000+ Employees
 
Zürich, Switzerland
Independent Senior Consultant, Pharmaceutical Company
 
Verified
The Review
Feedback summary: 

The MVP has received significant positive feedback from customers. It is simple and easy to use. Q agency in innovative and forward-thinking. They understood the project and were able to deliver exactly what was needed. They communicate effectively and are always reachable by Slack.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an independent senior consultant of commercial excellence for a pharmaceutical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q agency?

Our customer processes are very paper-based. The pharmaceutical company in general lags behind other industries when it comes to digitization. We wanted to find another agency with success in other industries to help us get up to speed and digitize our processes.

SOLUTION

What was the scope of their involvement?

They created an online web tool that can be accessed as long as a user has internet and a browser. We wanted all of our processes to be online. This includes contracts, and users can check for how many products they’re ordering.

We wanted the system to be similar to e-banking. Nowadays, users are always aware of their current bank status. We want to introduce that to all pharmaceutical customers as well.

What is the team composition?

There’s just the four of us, but we’ve brought in subject matter experts for data and marketing.

How did you come to work with Q agency?

The commercial excellence manager’s wife worked with Q agency before. So we brought in three agencies to pitch the project, and we selected Q agency.

How much have you invested with them?

It was over €100,000 (approximately $110,000 USD).

What is the status of this engagement?

We started working together in September 2019 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had really good customer feedback. We just implemented the MVP among nine testing customers. The platform is extraordinarily easy to use and simple. Our users often struggle with invoicing—it’s a total nightmare—but this platform makes it much easier.

Q agency understood exactly what we wanted to accomplish. They’re forward-thinking and always know what’s best, which is really cool. Even when our internal team can’t decide on specific, they’re able to just go on and build what they think is best. Nine out of ten agencies can’t do that. We haven’t worked with a vendor this good in years.

How did Q agency perform from a project management standpoint?

It’s funny you ask that because they just Slacked me! They communicate very well. It’s really cool because they don’t stick to standard business hours. If something crucial comes up, we’re always able to text them.

What did you find most impressive about them?

They really understand what we want, and the team hasn’t changed since we started working together. As a result, we haven’t needed to take the time to get people up to speed.

Are there any areas they could improve?

Not really. They did a great job.

Do you have any advice for potential customers?

Let them do their job. Once you explain the project and they get it, let them take control. They’re experienced and innovative.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    There's always room for improvement.
  • 5.0 NPS
    Willing to refer

Custom Platform Dev for Assessment Co

"Q agency provides good developers who don’t cut corners."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2018 - Ongoing
Project summary: 

From the ground up, Q agency managed full-stack development of a platform for an assessment company. Using PHP and Angular, the team integrated abilities including account management and design customization.

The Reviewer
 
1-10 Employees
 
Brooklyn, New York
CEO, Consulting Company
 
Verified
The Review
Feedback summary: 

After building a satisfying MVP, Q agency has continued to create impressive deliverables to build a platform compliant with security standards. Communicating clearly, the team has provided accurate project outlines. They have dedicated the resources necessary to foster a successful engagement.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and co-founder of an assessment company. We provide different evaluations to medium to large-sized corporations for employee development, team building, and selection.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q agency?

We needed a partner to develop our entire platform.

SOLUTION

What was the scope of their involvement?

Q agency developed our assessment platform from scratch. Originally, they created our MVP. Then, their team built the product up from a simple platform that enables clients to take an assessment and score a result to an enterprise-level product. Primarily, they developed the platform using PHP. They created an Angular frontend too. Their team built a robust product with which we can accomplish several tasks including managing and billing our clients as well as customizing designs.

What is the team composition?

I had a dedicated team of four. Overall—including the different managers who oversee development—I’ve worked with probably 8–10 people.

How did you come to work with Q agency?

A colleague recommended Q agency. I was impressed with their pitch, so we created our MVP together. I was impressed with the results and continued working with them.

How much have you invested with them?

We’ve spent around $250,000 on their services.

What is the status of this engagement?

We began working together at the beginning of 2018 and Q agency provides ongoing work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Q agency did spectacular development work. Their team has powered my business. We’re doing well largely because our technology is solid.

I’m impressed with the work they've done. Their team has paid attention to security. Their ecosystem of technology and infrastructure complies with privacy and enterprise-level security standards. When going through vendor analysis as a client, Q agency has the standards to get through that process in one piece.

How did Q agency perform from a project management standpoint?

Their communication has been spot-on. Q agency has used Slack to remain in touch. I’ve worked with a dedicated team and have done my own project management. For the period of time that they did project management, their team did well. They have provided an experienced product manager who ran a tight ship. Their team includes more senior developers who have overseen and ensured that more junior developers are doing good, secure work.

What did you find most impressive about them?

Q agency has provided good developers who don’t cut corners. They have accomplished work the right way. Unlike a lot of vendors out there, Q agency has been transparent and honest up front with the amount of work a project will take. Their work has been super high-quality. Working with them has been like having an in-house team.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

This goes for anyone considering outsourcing development: Be really clear about what you want to build and communicate that as best as possible to the vendor.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They are not the cheapest outsourcing company but unlike cheaper options, they don’t cut corners.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web & Software Dev for Publishing Organization

"They’re always able to come up with not only a quick solution but a clever solution."

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Sept. 2018 - Ongoing
Project summary: 

Q Software built a WordPress website, designed the user interface, and created custom plug-ins. They continue to support and host the site.

The Reviewer
 
United Kingdom
Lana Went
Business Analyst & Delivery Lead, News UK
 
Verified
The Review
Feedback summary: 

Internal feedback has been overwhelmingly positive. Q Software’s responsiveness and ability to turn constructive feedback into implementable, on-time deliverables are hallmarks of their work. Their calm demeanor and can-do attitude make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm in business analysis and delivery of projects for a publishing organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q Software? 

Our travel team wanted to launch a new e-commerce website in a 6–8-week time frame. We needed to hire an external resource to help with this challenge.

SOLUTION

What was the scope of their involvement? 

Q Software served as the architect for the entire site, taking on everything from the site design to the build and the hosting. They built the entire WordPress website and created the user interface and design. Some of it was fairly straightforward but they custom built plug-ins to scale up the features that we needed. They also set up a content management software. They took over the hosting of the website through Amazon when we were unable to do so. 

What is the team composition? 

We worked with one designer and 6–7 developers. We had 50% of a project manager who served as our main point of contact. 

How did you come to work with Q Software?

I'm not actually sure because the vendor decision was made prior to me coming on board. 

How much have you invested with them?

I only looked at the budget briefly, but we spent somewhere between $100,000–$250,000.

What is the status of this engagement? 

Work formally kicked off in September 2018, and the initial launch of the site was in December 2018. The project is still ongoing, although it’s been paused because of some budget and time frame issues on our end.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Q Software's work is absolutely top notch. The quality is exceptional and free from errors. They’re probably the best software vendor I’ve ever worked with. However, our business case was always weak. So while we’re not seeing impressive business results, that has absolutely nothing to do with their work. 

Our internal team is quite pleased with the site. The fact they got the site done on time—when all the odds said they shouldn't—was remarkable. Everyone was thrilled that it was delivered on time. 

How did Q Software perform from a project management standpoint? 

Their team is brilliant. We only have half of the project manager’s time but he does a remarkable job. He’s always pragmatic and calm. He takes on every challenge that we throw at him. Just about everything that could go wrong from our side did go wrong, and he responds quickly and with a solution. He deals with everything in a timely fashion, and also with good humor to keep the relationship positive. 

What did you find most impressive about them? 

Their attitude is excellent. Q Software is so knowledgeable about everything we ask of them. They always seem to know what they're doing. They’re good-natured even when we change things a million times. In addition, the quality of the products they deliver, and the speed with which they deliver them, is impressive. They’re always able to come up with not only a quick solution but a clever solution. Then they’re able to implement that solution flawlessly, which is rare among software vendors. 

Are there any areas they could improve? 

There were a couple of times that we needed information from the CTO. He's so incredibly busy that it was almost impossible to get to him. Some sort of decentralized processes or mechanism to get that information is the only thing that could be improved. 

Do you have any advice for potential customers? 

Nothing springs to mind. They manage to come through even when we’re incredibly disorganized. So however you approach them or whatever you give them, they'll be able to respond. They make it quite simple from a client perspective.

4.5
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Development for an Education Software Company

"They help us overcome our challenges and business hurdles. That's really unique and inspiring."

Quality: 
4.5
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Apr. 2016 - Ongoing
Project summary: 

Q Software is building a PHP-based Symphony framework as a student interface, as well as iOS and Android mobile applications.

The Reviewer
CEO, Educational Software Company
 
Verified
The Review
Feedback summary: 

The number of clients and the amount of license revenue has increased markedly since Q Software was first engaged. They not only work creatively but also demonstrate a vested interest in long-term outcomes and business needs. Their forward-thinking approach makes them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm acting CEO of an education technology company. We provide learning technology for further education and corporate training.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q Software?

They’re our primary tech provider. We actually started our company directly with Q Software doing all of our entire development.

SOLUTION

What was the scope of their involvement?

Q Software is building a PHP-based Symphony framework that serves as the main interface for students. They’re also creating iOS and Android mobile applications. We provide strategic guidance and supervision.

What is the team composition?

We work with one member of their team for tech questions, and two others for business issues. There are currently seven developers and one designer assigned to our projects.

How did you come to work with Q Software?

One of our founders had previously worked with Q Software. Having that existing relationship made them an easy choice to launch a business partnership.

How much have you invested with them?

We’ve spent over $500,000.

What is the status of this engagement?

We started working together in September 2016 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had one client when we started. We made only $20,000 in license revenue doing a few one-off development projects for them. Now we have 10 clients and our license revenue is growing significantly. That's all a product of Q Software's work.

How did Q Software perform from a project management standpoint?

Their strength is understanding our business needs. They're very entrepreneurial in finding solutions within their talent pool to match the skill that we require. Our team manages the project in terms of keeping to a timeline.

What did you find most impressive about them?

They stand out because they are entrepreneurs. They’re looking not just for customers but for partners. They've always treated us a true partner. They’re forward-thinking and they try to anticipate what's coming. They help us overcome our challenges and business hurdles. That's really unique and inspiring.

Are there any areas they could improve?

Not with Q Software itself. Nearshore development projects always have challenges around how to work together to achieve our goals. For anyone we work with, we wish to find people that will fully commit to our mission.

Do you have any advice for potential customers?

It really depends on the type of project. The general advice that I would give is to have someone on the customer side that is really tech savvy. That person can support and manage the team at Q Software.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App Development for an Employee Hiring Application

“They translated the vision in my head into a solid architecture and technology build.”    

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Marr. 2017 - Ongoing
Project summary: 

Q Software used a wide array of technologies to develop a recruitment platform with an admin panel and distinct portals for candidates and employers. They also built native mobile apps for Android and iOS.

The Reviewer
 
Belfast, Northern Ireland
John Matthews
CEO, TalentSpot
 
Verified
The Review
Feedback summary: 

Q Software dedicated a robust team with a comprehensive range of full-stack development expertise led by an adept project manager. Their support was integral to bringing the product to market. The team helps gather valuable user feedback through testing to enhance the UX.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of an online company that provides software to recruitment agencies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Q Software?

Our objective was to create a platform that makes the recruitment process as seamless as possible for both employers and candidates. It utilizes not only web portals, but also mobile technology. We also offer workflow and job posting systems for employers.

SOLUTION

What was the scope of their involvement?

Q Software developed fully native mobile apps for iOS and Android. Technologies they used included React, Java, ButterKnife, ProGuard, and Ruby. Our platform features three portals. For the web app and employer component, we used Angular.js, Gradle, Gulp.js, Browsersync, Phantom.js, Raven.js, and pdf.js. 

The admin site uses the same technologies along with Zendesk. For the architecture, we used a MySQL database and Symfony PHP framework with Sensio. The backend includes a JMS bundle with a JWT authentication bundle. Everything is hosted on AWS. 

What is the team composition? 

Q Software assigned about 12 resources to our project. Our main point of contact and relationship manager is the VP of sales. 

How did you come to work with Q Software?

I found Q Software through word of mouth while I was part of an incubator program. They do a lot of outsourced work in the Belfast area. 

How much have you invested with them?

In total, we've spent $120,000. 

What is the status of this engagement?

Our project with Q Software started in March 2017 and is currently ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Q Software helped us bring a new product to market. After we built the MVP, we managed to get it through launch and testing to gather user feedback. Now, we can attract investors and make it in the marketplace. 

How did Q Software perform from a project management standpoint?

Our dedicated project manager is fantastic. We use InVision to launch all the releases and UX updates. Each week, we hold a call to discuss project status or any changes we make to the web portals or backend infrastructure.

Q Software makes sure resources with the right technical perspective for each stage are involved in our calls. During user acceptance testing, we reviewed the UX with iOS and Android experts. 

What did you find most impressive about them?

I am most impressed by the speed and quality of Q Software's work. They translated the vision in my head into a solid architecture and technology build. As a startup, this talent was particularly helpful. They are also extremely skilled in the UX aspect of our project.

Are there any areas they could improve?

Honestly, no. I only visited the team's offices twice during the six months of the main project build. Q Software seamlessly handled everything else remotely.

Do you have any advice for potential customers?

Q Software has a fantastic office and ethos. I encourage future clients to visit the team in Zagreb. Doing so helped us build a genuine relationship with both the project manager and the development team. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We didn't have any project slippage.
  • 5.0 Cost
    Value / within estimates
    The value is clear. If I had used a developer in the UK, I probably would have paid 30% more.
  • 5.0 Quality
    Service & deliverables
    They delivered on time, and everything was clear and concise.
  • 5.0 NPS
    Willing to refer
    I've dealt with many other software providers and would recommend Q Software all the way.