What was the scope of their involvement?
The app lets customers pick a bag and then pick different customization options, including tea roses, souvenir pins, and prairie rivets. To improve user-friendliness, we wanted to upload images so customers can visualize the bag and pick their colors. Once they have the final item, they can submit the order and a craftsman will create it live in front of them in the store.
It’s a web-based app, and we downloaded the link onto all the iPads in the store. Currently, PYCOGroup updates the app when we have new offers and customization options. Initially, we only used the app in a handful of locations, but now it’s available in over 150 locations.
What is the team composition?
There was one lead architect we worked with, and that person had 1–2 people supporting them in the background.
How did you come to work with PYCOGroup?
We were referred to them by a colleague who’d worked with them before on another project and were very satisfied.
How much have you invested with them?
Last year, we spent $250,000
What is the status of this engagement?
We started working together in February 2017, and the app was done in three weeks. It’s been maintenance and updates since then.