pwrteams (ex-Skelia) is an international leader in building cross-border IT and engineering organizations in Eastern Europe, in the Baltics and Balkan states. For over a decade, we have provided staff augmentation services to a diverse range of clients—from start-ups to Fortune 500 companies through an extended network of service centers in Poland, Lithuania, Serbia, Estonia and Ukraine. Being a part of Nortal group, we have a truly global presence with fully operating regional offices in North America, Finland, Germany, United Arabs Emirates, and Oman.
Business Model. Your company—your rules
We build cross-border organizations as an extension of local teams. No volume requirements - you start with the minimum number of employees and scale up. The open-book pricing model applies to all profiles. You stay in control of your team and your budget.
Dedicated Team
The teams are organized according to the desired tech stack following all your requirements.
Flexible Staffing
We give our clients the opportunity to hire experts both for short-term and long-term projects.
Expertise
pwrteams has built more than 200+ teams for European and US companies in multiple fields, including:
Software Development
Mobile Development
QA & testing
CRM/ERP implementations
Product R&D
24/7 Operations
Electrical Design and Engineering
On-Demand Services
TestLab for Apps: We test web, desktop and mobile applications.
Mobile Lab: We create an engaging mobile experience.
Staff Augmentation for Software Development Company
Featured Review
Custom Software DevelopmentIT Staff Augmentation
$200,000 to $999,999
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They deliver everything we need."
Mar 3, 2021
VP Software, Software Development Company
Anonymous
IT Services
201-500 Employees
Phone Interview
Verified
Skelia provides staff augmentation services to a software management company. They recruit developers to build web apps within a React framework for the client.
Up to this point in the engagement, Skelia has found five developers for their partner. The developers have performed well and are fully integrated into the client's team. The firm uses the agreed-upon project management tools well and is always prepared in meetings.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of software for a software management company. We have roughly 12 employees, which includes a mix of development, engineering, and sales resources.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Skelia?
We needed more development resources to make applications more scalable.
SOLUTION
What was the scope of their involvement?
They handle recruiting and manage everything related to employment. We relied on them to source the developers upfront, and they’ve delivered five developers to us.
The development done is for web apps, using a React framework.
What is the team composition?
They delivered five developers to our team.
How did you come to work with Skelia?
They approached us, and we were impressed with them. They had other clients in Scandinavia, and we felt the risks were minimal in working with them.
How much have you invested with them?
We spent about $20,000 each month with them on average. So far, we’ve spent more than $700,000 overall.
What is the status of this engagement?
We began working together around January 2019, and it’s an ongoing engagement.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The developers are doing well. They’re integrated into our organization and treated as our own employees.
How did Skelia perform from a project management standpoint?
They perform excellently regarding hiring, invoicing, and follow-up. We have planned meetings; they are always prepared and on time. They use our internal project management tools.
What did you find most impressive about them?
They’ve been great at recruiting candidates and doing follow up. They deliver everything we need.
Are there any areas they could improve?
No, I don’t have anything.
Do you have any advice for potential customers?
Be extremely clear about the specific type of resource you want for the best chance of getting the right candidates.
AI & Big Data Software Dev for Real Estate Tech Co
BI & Big Data Consulting & SICloud Consulting & SICustom Software Development
Confidential
Mar. 2022 - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Thanks to his open communication, he was able to work efficiently and focus on the right priorities."
May 23, 2023
Tech Lead, March
Inez Van Laer
Real estate
Belgium
11-50 Employees
Online Review
Verified
pwrteams provides a developer/data engineer to a real estate technology company, who has helped them develop a machine learning tool, a web app with real-time data transferring, and a lead matching engine.
The tools developed by pwrteams' engineer have generated successful leads using AI, resulting in conversion rates that surpass the market standards. The engineer is communicative, efficient, and timely. Moreover, they're flexible and knowledgeable, so their skills contribute to the client's success.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Tech Lead of March
Describe what your company does in a single sentence.
Accelerating commercial real estate brokerage by leveraging data and AI to advance the dealmaking process.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire pwrteams to accomplish?
We were in need of a skilled backend developer-data engineer
SOLUTION
How did you find pwrteams?
Previous Company
Why did you select pwrteams over others?
Pricing fit our budget
Good value for cost
How many teammates from pwrteams were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Developing an internal tool that uses predictive machine learning algorithms to match commercial real estate supply and demand.
Developing a Web Application that consumes CRM data and Open Geo Data
User interface that allows filtering on big geo datasets in realtime.
Building a matching engine that suggest leads or organizations that have a high chance of buying or leasing a property
Sending proactive mails
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The product definition, along with its features, had been pre-determined and delivered within the specified timeframe. We successfully measured the conversion ratios of proactive emails that were recommended by the AI, surpassing the market standards.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Thanks to his open communication, he was able to work efficiently and focus on the right priorities, resulting in timely delivery of the project. Additionally, he was flexible enough to make necessary adjustments or changes along the way without any issues.
What was your primary form of communication with pwrteams?
Virtual Meeting
What did you find most impressive or unique about this company?
The expertise in existing technologies, coupled with their eagerness to adopt and master emerging innovations, significantly contributed to the success.
Are there any areas for improvement or something pwrteams could have done differently?
No, there were no areas for improvement or any notable changes that PwrTeams could have done differently.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Staff Augmentation for PropTech Company
IT Staff Augmentation
Confidential
Oct. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They take the time to learn our way of working and adapt their proposal accordingly when needed."
Oct 10, 2022
CTO, SweepBright
Sirio Marchi
Software
Belgium
11-50 Employees
Online Review
Verified
Skelia deploys four engineers to augment a PropTech firm's development team. They've screened the candidates based on the firm's needs and assisted the client in conducting a technical interview.
The project is still ongoing, but the client is pleased with Skelia's performance so far. The client has noticed an improved and consolidated development process, and they've released several stable features to their customers. Moreover, the vendor's engineers are practical, honest, and flexible.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
SweepBright is a PropTech startup working in Belgium and France. We offer a B2B solution to Real Estate agents so they can focus on what's important. I'm CTO at SweepBright.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Skelia, and what were your goals?
We asked Skelia to help us find the best candidate to expand our development team. We needed a solid and trustworthy partner with expertise in HR and outsourcing. The goal was and still is build the right team for the job.
SOLUTION
How did you select this vendor and what were the deciding factors?
When I started, Skelia was already a partner. They took the time to understand the critical needs of our company and they provided extremely solid and strong engineers. We then decided to continue our collaboration.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
It's a continuous collaboration. We meet and define the requirements. Then they screen the candidates and usually they involve one of our team members to technically interview them. We then proceed with an internal interview and eventually hire. After, Skelia keeps an active role as HR for all engineers.
How many people from the vendor's team worked with you, and what were their positions?
Currently, we have 4 engineers working full-time.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We're still building a product so it's difficult to evaluate a continuous project but since we started working with Skelia's engineers, we are improving and consolidating our development process and we released many stable features to our customers.
Describe their project management style, including communication tools and timeliness.
We work using two different models: monthly rate and hourly rate, depending on the flexibility we and the engineers need. We also work remotely. In both models, engineers are usually present at all required meetings and available through Slack during our business hours. In addition to the hourly rate model, the engineers must fill in time sheets to invoice the right amount. Communication between Skelia and us is done using emails and tasks created using Teamwork.
What did you find most impressive or unique about this company?
They are very practical and honest. Transparency is, without any doubt, a value we both shared. Also, they take the time to learn our way of working and adapt their proposal accordingly when needed. Flexibility is clearly at the core of their business model.
Are there any areas for improvement or something they could have done differently?
None that I can think of
RATINGS
5.0
"They take the time to learn what your company requires and deliver accordingly"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"Never had an issue. They are extremely reliable"
Cost
4.0
Value / within estimates
"I believe they know their value."
Willing to Refer
5.0
NPS
Web App & Platform Dev for HR Consulting Company
Custom Software Development
$50,000 to $199,999
Apr. 2020 - Apr. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"Their development team is highly motivated and was always available."
Mar 26, 2021
CTO, Peopleship
Werner huysmans
Human Resources
Belgium
1-10 Employees
Online Review
Verified
An HR consulting company hired Skelia to develop their platform and web application. The team used Azure, .Net, c#, and React for the projects. The goal was to have a flexible and expandable output.
Skelia was able to launch the platform. Depending on the phase of development, the team conducted weekly or daily standup for project follow-ups. They also hosted bi-weekly planning to make sure proper resources are available. Their communication is clear and direct.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the CTO of an HR consulting company, providing candidate assessments, but mainly focusing on providing insights on the application process itself to employees and employers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Skelia, and what were your goals?
We needed a completely new platform to be built, including a web application for our backoffice and reporting to companies, and a web application and mobile app for job applicants and employees to provide their feedback. This platform needed to be built flexible and expandable, since the business itself was new and not 100% defined yet.
SOLUTION
How did you select Skelia and what were the deciding factors?
I had some good experience with Skelia previously in my career, and we were not happy with the local development companies that we were working on for this project. So we compared a few local companies with Skelia, and they provided us with the best value-for-money offer.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The initial design (data model) was done by us, and from there on, the Skelia team did the complete development in different stages:
All was developed on Azure,
using Azure SQL database, .Net c# backend and React frontend.
First stage:
development of backoffice webapp;
API and frontend
Second stage:
Mobile app development;
API and Xamarin for the mobile
Third stage: Web app, using API developed for mobile with React frontend.
We then went into maintenance for a number of months, and entered a new stage for an additional web application in React. So in total, 3 web applications were built, supporting our backoffice, our business customers, and job applicants.
How many people from the vendor's team worked with you, and what were their positions?
7 people in total. We started with a team of 4 developers, including 1 team lead/leade developer. That included frontend, mobile and backend developers. We then ramped down to 2 people, full stack + mobile, followed by a maintenance phase where we had 1 full stack developer. Then ramped up again to 2 full stack developers for a next phase in the project.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since the initial launch of the platform, we have been able to accommodate for all our customer's request regarding the collection of applicants feedback, without the need for any additional development.
We now have a fully configurable solution in place, which allowed us to quickly ramp up a new service offering, adding a B2C solution to our existing B2B offering.
Describe their project management style, including communication tools and timelines.
Depending on the phase of the project, we had weekly or daily stand-ups for project follow-up. Additionally, a (bi-)weekly planning meeting with supervising staff to make sure proper resources were available. Very clear and direct lines of communication, either directly via Skype/Zoom/Meet/Teams or via project documentation platform used by Skelia (documentation and timesheet follow-up)
What did you find most impressive or unique about this company?
Flexibility is definitely a strong point. We asked for a lot of changes during the course of this project, both in functionality and in capacity, and they went out of their way to deliver for us. Their development team is highly motivated and was always available, even after we had ramped the team down to go into maintenance mode.
Are there any areas for improvement or something they could have done differently?
Nothing comes to mind. They are not the cheapest, but deliver very good value for money.
RATINGS
5.0
"Very happy about the collaboration. Feels like they made an extra effort to meet our sometimes-complex demands."
Quality
5.0
Service & Deliverables
"Excellent. Complete skillset, and able to work independently."
Schedule
5.0
On time / deadlines
"No comments. Estimates were realistic and timelines were met."
Cost
4.0
Value / within estimates
"Not the cheapest, and hiring someone internally would of course be cheaper, but would not have the same flexibility."
Willing to Refer
5.0
NPS
"Definitely would refer them.
Staff Augmentation for Software Development Company
Custom Software DevelopmentIT Staff Augmentation
$200,000 to $999,999
Jan. 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They deliver everything we need."
Mar 3, 2021
VP Software, Software Development Company
Anonymous
IT Services
Oslo, Norway
201-500 Employees
Phone Interview
Verified
Skelia provides staff augmentation services to a software management company. They recruit developers to build web apps within a React framework for the client.
Up to this point in the engagement, Skelia has found five developers for their partner. The developers have performed well and are fully integrated into the client's team. The firm uses the agreed-upon project management tools well and is always prepared in meetings.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the VP of software for a software management company. We have roughly 12 employees, which includes a mix of development, engineering, and sales resources.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Skelia?
We needed more development resources to make applications more scalable.
SOLUTION
What was the scope of their involvement?
They handle recruiting and manage everything related to employment. We relied on them to source the developers upfront, and they’ve delivered five developers to us.
The development done is for web apps, using a React framework.
What is the team composition?
They delivered five developers to our team.
How did you come to work with Skelia?
They approached us, and we were impressed with them. They had other clients in Scandinavia, and we felt the risks were minimal in working with them.
How much have you invested with them?
We spent about $20,000 each month with them on average. So far, we’ve spent more than $700,000 overall.
What is the status of this engagement?
We began working together around January 2019, and it’s an ongoing engagement.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The developers are doing well. They’re integrated into our organization and treated as our own employees.
How did Skelia perform from a project management standpoint?
They perform excellently regarding hiring, invoicing, and follow-up. We have planned meetings; they are always prepared and on time. They use our internal project management tools.
What did you find most impressive about them?
They’ve been great at recruiting candidates and doing follow up. They deliver everything we need.
Are there any areas they could improve?
No, I don’t have anything.
Do you have any advice for potential customers?
Be extremely clear about the specific type of resource you want for the best chance of getting the right candidates.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I’ve referred them before.
Custom Software Dev for Software Product Developer
Custom Software Development
$1,000,000 to $9,999,999
July 2019 - Ongoing
4.0
Quality
4.0
Schedule
4.0
Cost
3.5
Willing to Refer
4.0
"In the majority of the cases, they deliver what they promise."
Jan 7, 2021
VP for IT & CIO, Alpega
Ivo Jansen
Transportation
Belgium
501-1,000 Employees
Online Review
Verified
Skelia was hired by a software developer for the transportation industry to help with their manual and automated testing process. The goal is to improve the quality of the client's software products.
Skelia continues to help the client in evolving their chaotic QA processes to a structured and documented approach. Thanks to their efforts, the client has managed to improve the quality of their products. The team's project management style is pragmatic but structured.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
At Alpega we developped, maintained and innovated software products for the transportation industry. This with a distributed team headquartered in Brussels. As VP IT I headed the R&D & Product teams in a distributed setup.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Skelia, and what were your goals?
Skelia augmented our QA/QC teams with a group of high quality engineers focussing on manual & autimated testing processes. This with the clear goal to improve quality of our software products.
SOLUTION
How did you select Skelia and what were the deciding factors?
Via a referral and direct connections in the nearshore area we ended up with Skelia, a mid sized nearshore service company led by west european management. Both were a good fit to our company culture, pragmatism & west european mgt styles.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Skelia plugged in remote manual, automation QA teams into our Alpega QA teamstructure. Alpega QA project managers were in constant contact with tthe Skelia teams and discussed execution & improvements.
How many people from the vendor's team worked with you, and what were their positions?
About 15 to 20 fte. Half on automation, half on manual QA and a limited number of QA lead roles.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Skelia teams in collaboration with Alpega QA teams helped us evolving from chaotic QA processes to a structured, documented QA approach. Based on this we were able to improve the software development quality for our products.
Describe their project management style, including communication tools and timelines.
Pragmatic but structured management style that starts with an intake and as from that a pragmatic plan is set up.
What did you find most impressive or unique about this company?
In the majority of the cases, they deliver what they promise + their pragmatic but structured approach.
Are there any areas for improvement or something they could have done differently?
Speed of recruiting could be increased but the focus is on more on quality than on qyuantity so I understand.
RATINGS
4.0
Quality
4.0
Service & Deliverables
"Happy with the services delivered"
Schedule
4.0
On time / deadlines
"Clear planning & mgt."
Cost
3.5
Value / within estimates
"Prices are reasonable but can vary depending situations."
Willing to Refer
4.0
NPS
.NET Development for Healthcare Communication Systems
Custom Software Development
$1,000,000 to $9,999,999
July 2015 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"Skelia’s communication is fluid, making our discussions easier and more efficient."
Jul 1, 2020
R&D Director, Televic
John Gesquiere
Manufacturing
Brugge, Belgium
201-500 Employees
Phone Interview
Verified
Skelia augments resources to support software development for a communication systems manufacturer. After helping to create a server architecture, they developed the solution with .NET to build a new platform.
An effective team, Skelia produced quality deliverables to the satisfaction of stakeholders. They use project management tools and communicate openly to ensure transparency. By effectively assimilating with internal resources, they enable seamless collaboration and support a lasting partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the R&D director for Indian product development at Televic. We manufacture care communication systems.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Skelia?
We needed to build a server for our new platform.
SOLUTION
What was the scope of their involvement?
Skelia developed a server for our new platform, helping to create the solution from scratch. We worked together to design the server architecture.
We have a complete .NET backend that generates workflows and produces the alarms for our products. All of our devices come together in the server architecture.
What is the team composition?
We work with eight people from Skelia including a team lead, QA teammates, a UI designer, and developers.
How did you come to work with Skelia?
One of Skelia's owners contacted our company to have a discussion about a potential partnership. Then, they joined the project.
How much have you invested with them?
We’ve spent around €2 million euros (approximately $2.2 million USD) on their services.
What is the status of this engagement?
We started working with the most recent team around July 2015, and our contract’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re satisfied with their work. They’re a highly effective team.
How did Skelia perform from a project management standpoint?
We mostly track their activities in Jira and Confluence where we're able to see how much time they spend on different tasks. They’re open communicators and share their thoughts about potential issues with us. It makes collaboration much easier.
Skelia has a professional approach across the board. When someone a team member left, it was easy for them to find another one to fill the gap. They have a highly competent HR team that makes sure we have all of the necessary resources.
What did you find most impressive about them?
Usually, there’s a gap between outsourced teams and internal teams. We don’t have that with Skelia, which is unique. They’re well integrated, so we work together as one team.
Communication is crucial to an outsourced partnership. Skelia’s communication is fluid, making our discussions easier and more efficient. We don’t have misunderstandings.
Are there any areas they could improve?
They currently focus on .NET, but they may have to broaden their scope. It could be interesting for them to join embedded software development in addition to .NET projects.
Do you have any advice for potential customers?
They’re a good partner.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Dev Staff Augmentation for Translation Software Business
IT Staff Augmentation
$200,000 to $999,999
Apr. 2019 - Apr. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
4.5
"They are one of the best teams our company has worked with."
Apr 24, 2020
CTO & Co-Founder, Translation Software Business
Anonymous
Information technology
Luxembourg
51-200 Employees
Phone Interview
Verified
Skelia has provided development staff augmentation services for several projects. Their work has involved custom development, bug fixes, and frontend development.
Throughout the partnership, Skelia provided top-quality code and helped to improve internal processes. In addition to having exceptional communication skills and always being transparent, the team was able to produce good work while adhering to deadlines. Overall, they were incredibly professional.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO and co-founder of a company that builds translation software for larger organizations.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Skelia?
We hired them to join our development team.
SOLUTION
What was the scope of their involvement?
Skelia works on different tasks. Their involvement has evolved over time. For example, they’ve worked on custom development requests from our clients and bug fixes. For the past two months, they’ve been working on a web-based translation interface. The team is doing frontend development.
What is the team composition?
We work with four teammates including two developers and two QA specialists.
How did you come to work with Skelia?
Somebody in Luxembourg, where we are based, recommended Skelia. We did interviews with the two developers on their team and we were impressed.
How much have you invested with them?
We spent between $160,000–$215,000.
What is the status of this engagement?
We began working with Skelia about one year ago. Our contract will be terminated at the end of April 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’ve been extremely satisfied with their work, both that of the developers and the QA teammates. They are one of the best teams our company has worked with. They provide test-driven development, proper documentation, consistent creation of uni-testing, and consistent refactoring of code when required.
The team is also able to produce high-quality code. We are a small company and Skelia is used to working with big corporations. So, they actually helped us to improve the overall quality of our operations. We learned a lot from them.
How did Skelia perform from a project management standpoint?
We assigned them tasks every 2–4 weeks. What was special about Skelia’s team is that they are extremely professional. They understood how to work with deadlines in mind. The team had very strong communication skills, so we had no problem integrating them with our customer success team. They did a good job of informing us of anything that prevented them from coming to work.
What did you find most impressive about them?
We’ve worked with other development companies and it was quite difficult. However, with Skelia, the process was very smooth even though they are an outsourced company. They were really part of our team and were honest.
Are there any areas they could improve?
At one point in time, we wanted to consolidate our teams, moving from four to three companies. We also wanted to scale up at Skelia. When it came to hiring new people with Skelia, we did some interviews.
However, some of the candidates we met didn’t meet the requirements we had provided in advance. The pre-screening of candidates could’ve been improved, which I talked to them about.
Do you have any advice for potential customers?
Getting in contact with Skelia, in my experience, will guarantee your success. Their management was very professional and flexible. The team was also very open to discussion and transparency when it came to cost. Their business and pricing models were very good.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
App Dev for Large Travel Firm
Mobile App Development
$200,000 to $999,999
Feb. 2015 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The Skelia team was self-driven."
Apr 14, 2020
Technical Development Manager, Travel & Vacation Firm
Anonymous
Other Industry
Stockholm, Sweden
10,001+ Employees
Online Review
Verified
Skelia was responsible for developing a travel-companion app for a major vacation company. A team of 20 developers worked to deliver platforms that're integrated with the client's larger service offering.
Skelia delivered iOS and Android apps that have received stellar ratings in both app stores. The app's retention rate was also high, where users were more likely to book trips with the client after its usage. The Skelia team maintained great communication and was flexible about stretching resources.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I worked at Thomas Cook as Technical Development Manager for teams with developers in Sweden, Ukraine and London. Thomas Cook had approx. 20 million travellers in 2019 worldvide.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Skelia?
We decided to scale up with development in Ukraine when it was difficult to find developers in London and Stockholm. Skelia was already used for web development in UK and we decided to start mobile app development in Ukraine with Skelia as partner.
What were your goals for this project?
The goal was to get 50% of our users to download and use our mobile app on the vacation trip with Thomas Cook. We also wanted to increase number of sold trips, hotel ancillaries and flight seating.
SOLUTION
How did you select this vendor?
We had experience from previous Projects with Skelia. So we already had a great collaboration.
Describe the project in detail.
The Project "Companion App" built a mobile app for Android and iOS and it was used by Thomas Cook in UK, Sweden, Norway, Denmark and Finland. The app is still used in all countries except UK. More than 50% of the travellers use the mobile app on the trip. We sell approx 5% of all trips in the app.
What was the team composition?
The team was approx. 20 persons in Stockholm and in Ukraine Skelia had 12 testers and tdevelopers for Android and iOS. Backend deveoplemt, Product owners and management was in Sweden and UK.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We had a rating of 4.5 in App stores for Android and iOS in 2019. More than 50% of our travelling guests used the app on the vacation with Thomas Cook. We sold 5% of all trips in the app without marketing, the app was focused on "usage on the trip". A lot of persons cntinued to use the app after the trip and booked again.
How effective was the workflow between your team and theirs?
We had a great communication with Skelia HR department so the Skelia team was self-driven. We also had senior Tech leads in the team taking care of the scrum master role and leading the local team in Ukraine.
What did you find most impressive about this company?
Skelia has a great way to make developers grow in the team and also makes a lot of team activities so the development team was engaged and happy.
Are there any areas for improvement?
Some developers cpuld improve the skill in English language. This is something they already have a plan for.
RATINGS
5.0
"It is a pleasure to work with Skelia because they are engaged and want to go the extra mile..."
Quality
5.0
Service & Deliverables
"The delivery from the team was great!"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"The cost for a developer is lower compared to UK or Sweden"
Willing to Refer
5.0
NPS
"We got a lot of friends at Skelia, some developers stayed over weekends to have fun together outside the work project.
Dev Staff Augmentation for Flight & Hotels Management System
Custom Software Development
Confidential
Dec. 2016 - Jan. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"They are very professional and are always interested in understanding the problem that we are solving."
Jan 16, 2020
Tech Manager, Nordic Leisure Travel Group
Daniel Dandemar
Other Industry
Stockholm, Sweden
1,001-5,000 Employees
Online Review
Verified
To scale and augment internal development teams, Skelia provided resources to help develop a travel system for businesses to manage flights and hotels. The tech stack includes AngularJS, C#, SQL, and RabbitMQ.
Skelia has helped deliver on a major project along with some minor ones. They're able to adapt well to client feedback and treat the relationship as a two-way street. If demand requires more resources, they're able to source additional qualified talent.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm tech manager for two teams at NLTG (Nordic Leisure Travel Group - former Thomas Cook Northern Europe) in the Travel Industry. Both teams are focused on developing and maintaining systems to support yielding and handling prices.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Skelia?
Quickly scale up teams. We have several project that are of high priority that we want to develop and this was one solution to manage that.
What were your goals for this project?
Development of a system for yielding flights and hotels. The system allows the business to adjust prices and also automatically adjust flight prices depending on different rules.
SOLUTION
How did you select this vendor?
Our owner in UK had already worked with Skelia for several years and the connection had already been made. We needed to scale up and suggestions was to involve Skelia in that part.
Describe the project and the services they provided in detail.
Develop system for yielding prices for hotel and flights. The solution was developed in AngularJS, C#, SQL and RabbitMQ.
What was the team composition?
Three senior full stack developer and one QA. The Skelia team was also responsible for the scrum master role in that team. The team worked tightly together with business analyst and application architect from our employees at NLTG.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
The Skelia team has been part of our team since December 2016 and delivered one big project and some minor projects. Deliveries has been on time and the quality has been good.
They adapted to our ways of working without any problem and has also through the years given us suggestions of improvements. It's been a two way communication which we appreciate. Skelia takes good care of our relationship.
Besides the usual contact there's a yearly performance review together with each member. When we needed new members in the team during the years due to parental leave or when a member was changing to another of our Skelia teams the recruitment of new members went very smooth. Good pre check of skills and we never had to turn any of the suggested candidates down.
How was project management arranged and how effective was it?
Self-going but asks questions when in need. Working agile and are quick to adopt changes. We communicated via email, teams/skype, Azure Devops, daily stand ups on teams/skype and weekly planning on teams/skype.
We also visited Skelia in Ukraine as well as Skelia visited us. All communication was in English and we have had no problems in our communication.
What did you find most impressive about this company?
They are very professional and are always interested in understanding the problem that we are solving. Asks good questions to understand the small and big picture. Also making suggestions of improvements or alternative solutions.
Are there any areas for improvement?
No, there’s nothing that I can think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for IT Offshoring Company
IT Managed Services
Confidential
Oct. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They did about 2,000 tasks a month...”
Oct 2, 2019
Operations Manager of Offshore Activities, RealDolmen/GFI
Dominique Pierard
Software
Belgium
5,001-10,000 Employees
Phone Interview
Verified
Skelia provides managed IT services, working on a variety of services such as server patching, new service installation, upgrades, and virtualizations. They also work on the wireless network.
The team delivered more than 99% of their tickets on time, with the vast majority fully addressed and requiring no further attention. They manage the work well, quickly respond to any changes and new proposals, and ensure that they address all issues on time.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the operations manager for the nearshore operations at RealDolmen, an ICT provider.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Skelia?
We needed help with the managed IT services that we offer to our customers.
SOLUTION
What was the scope of their involvement?
Their people are part of the teams that serviced our customers, providing the same managed IT services as our engineers in Belgium, but from the nearshore location. They do server patching, install new services, upgrade services, work on virtualization, and do everything in the cloud-like Azure. They do networking, security, and a whole range of IT related services, also setting up our wireless network.
What is the team composition?
The governance was conducted by Olivia (Chief Human Resources Officer, Skelia) while Maria (Team Leader, Skelia) was responsible for the day-to-day operations. There was a client partner who addressed any issues, a recruitment department,. We also had a resource coordinator that made sure that people were assigned to the different tasks and a process coordinator.
How did you come to work with Skelia?
We were working with them prior to my start on the project. They had the capabilities and had already visited the locations, as well as good experience.
What is the status of this engagement?
We started working together in October 2014 and the work is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They did about 2,000 tasks a month and more than 99.5% of those were on time. I consider that a success. They measured the number of tickets that were handled in the nearshore location and sent to the Belgium location. 70% of those tickets never came back to the Belgium location, which was very good.
How did Skelia perform from a project management standpoint?
Project management is very good. If we had scope changes or updates, they were always very quick in making a new proposal and handling the decision. We communicate via email, with a ticketing system to track trainings and visits.
What did you find most impressive about them?
They’re very direct and we can talk to them 24/7. When we send an email, we receive an answer very quickly.
Are there any areas they could improve?
No, there’s nothing they need to improve. The reason we’re ending our work with them in November is because we’re integrating those services within the group. If we hadn’t become part of a bigger group, we would have stayed working with Skelia.
Do you have any advice for potential customers?
No.
RATINGS
5.0
"The collaboration was very good."
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"I’d give them more than 5 if I could."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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