Digital means more than just marketing

Purr is a digital technology consultancy that offers onshore (UK) web, app, and mobile development services.

To entrepreneurs and business leaders, Purr is a digital partner that improves business effectiveness by implementing digital strategy across departmental lines. Purr achieves this by applying a digital mindset to business operations & planning.

We don’t believe that "digital" only benefits marketing teams, or that "technology" should be relegated to the IT department.

To compete in today’s marketplace, understanding digital's effectiveness across a business is fundamental.

Technology decisions should be made through a proactive, strategic, digital-led mindset for business strategy, not just for the reactive, functional short term needs of the business.

We do this by:

  • Reducing short term mindset through being Proactive
  • Eliminating technology silos through Unification
  • Staying up to date with trends to stay Relevant
  • Being more competitive through digital Resonance

 

 
$25,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2013
Show all +
London, United Kingdom
headquarters
  • 86-90 Paul Street
    London EC2A 4NE
    United Kingdom
other locations
  • Grosvenor House, 11 St Paul's Square
    Birmingham B3 1RB
    United Kingdom

Portfolio

Key clients: 
Elder, Unicef, MCFC, The Poetry Hour, Mathys & Squire, Maison de Fleurs
Elder Image

Elder

Elder, a leading UK tech startup, had an existing marketing website built on the Contentful platform, but as the business grew, the marketing team were getting frustrated by its limitations and they wanted to migrate over 1,000 pages of content to a more flexible platform.

Despite being a tech company, their engineering team needed to stay focussed on the development of their product so they reached out to

Purr to support their migration process.

 

First, we created the new site structure on WordPress using Gutenberg blocks. Making use of Contentful’s API, we developed a custom “interrogation” and “translation” process so the information from Contentful was transcribed correctly into the WordPress site. This process reduced the time needed to migrate over 1,000 pages of content to just a few minutes, instead of having to manually migrate each individual page.

We’ve built the new site to be as future proof as possible, and we are providing ongoing support to ensure it stays relevant, secure and continuously improves.

With a potentially elderly audience, accessibility was a major concern for Elder. The new site’s HTML markup uses all the necessary tags that a screen reader can process, which increased the website’s accessibility score on Google Lighthouse from 71% to 99%.

Despite the complexity of the migration, our full rebuild and migration took just three months. Elder have now a more flexible and efficient way to update and distribute content within their site with complete autonomy, and the improved performance of the new website ensures users engage with the content more easily.

Scaleup Quarter Image

Scaleup Quarter

The Brief

Mathys & Squire needed a website for their new Start-Up Partnerships. They required the new site to be managed within their existing CMS and the ability to pull-through previously published articles from the main website without making any duplicates as well as have specific articles. 

The Solution

Once their team provided the designs, we created the new site

on WordPress using Gutenberg blocks ensuring an easier editing interface. We also optimised the content to improve page load and best SEO practices. To ensure the go-live was a success, we worked closely with their design team and allowed design revision time which provided flexibility during the development process.
Unicef Image

Unicef

UNICEF approached IRC, an international WASH (water, sanitation and hygiene) think tank with a problem. Organisations trying to get WASH facilities into schools around the world, had no central place to locate resources and documents that would help them put theory into practice.


We worked alongside Lygoe Creative, IRC’s creative partner, to develop a scalable and powerful Laravel / Postgres app that

could house the plethora of data available about the subject. A clever search system was added that allowed custom filtering and keyword lookups, as well as user personalisation tools behind a registration wall. We also developed functionality to compile and download chosen reports for offline use in the field.
Man City F.C. Image

Man City F.C.

Forex.com became Manchester City Football Club‘s sponsor and trading partner and wanted to produce a campaign to highlight the analogies that could be drawn between following football and an interest in foreign exchange trading.

 

With access to the team’s stars including Vincent Kompany and Manuel Pellegrini, as well as match stats from Opta, the opportunity to develop compelling

content and interactive features was unparalleled.

Working alongside Phar, QPUK, and Lygoe Creative, we provided technical strategy, web development and maintenance to the campaign, which became known as “Where Football Meets Trading”.

 

Our build included a complex video platform, an interactive assessment game, and a trading style match stat prediction competition.

RegTech Team Summit Image

RegTech Team Summit

A Team, a financial PR and publishing company, wanted to make their events available online as a response to the sudden shift Covid brought to conferences and live events. They wanted to have full control of analytics, payments and content management both on-demand and live

streamed. The challenge was to create a product that would allow all these features as well as freedom and flexibility for the attendees to network and be part of private chatrooms during the live conferencing. We were given a very tight deadline and the new build was of extreme urgency and importance for A Team’s business continuity during lockdown.

The team at Purr built a custom tool in a matter of weeks that successfully implemented all the features required. Built using Laravel, the new software was used to support their first three day virtual event and it offers an admin system that allows A Team to run as many virtual events as they want in the future. The system also integrates registrant data from A Team’s internal CRM, generating account details as well as account logins.
Endo at the Rotunda Image

Endo at the Rotunda

Endo at the Rotunda is London’s newest high-end sushi restaurant, helmed by third generation sushi master Endo Kazutoshi, and based in the Rotunda above what was BBC Television Centre. The restaurant’s owners needed a website to herald the opening (in time for a very positive review from Giles Coren in The Times), in keeping with the aesthetic of the restaurant – designed by renowned Japanese architect Kengo Kuma. Situated on

the eighth floor of the building, the owners were also looking for ways to innovate with technology to improve access.

Working alongside the branding and design partners (Pentagram), we produced a highly cut back and clean WordPress CMS website, using Gutenberg for flexible layouts and AWS for the infrastructure.

Integration with SevenRooms API and booking widget allowed us to integrate online bookings into the website, with an accompanying React Native hybrid iOS and Android mobile app to view and manage your bookings, and pre-warn the restaurant of your arrival on site.

The Poetry Hour Image

The Poetry Hour

The Poetry Hour had been running as a website with complimentary iOS and Android phone apps for several years but was hard to update and running on a proprietary CMS. The Josephine Hart Poetry Foundation was keen to remove some superfluous functionality and make the platform simpler to maintain in the future and commissioned the London UX agency This Place to perform a review and redesign of the system.

It was critical (for budget and simplicity) that all touchpoints be maintainable simultaneously.

We performed a review of the existing system and planned a new architecture for the platform based on a headless WordPress CMS backend and a React / Meteor front-end which would compile for web, iOS, and Android in one process.

The existing content was migrated from MongoDB to a relational MySQL database, and a new integration with Vimeo was built to manage video and audio content.

JumpQ Image

JumpQ

This new startup needed our guidance and development skills to help them build a Minimum Viable Product (MVP) for a white-labelled pre-ordering system for venues with multiple retailers (airports, shopping centres, cinemas, concert venues etc.). A first trial of the system was booked for Billund Airport, Denmark in Spring 2018.

For speed and simplicity, we built a Ruby on Rails based application to power all instances

of the application, including an API to integrate with our Ionic-built Android and iOS mobile applications. Web-socket technology was used to push live orders between devices and servers, customers and vendors. The Billund Airport trial has been underway for some months and proved a great success, with further airports and other implementations planned in the near future.
Maison de Fleurs Image

Maison de Fleurs

This boutique florists wanted to build a custom system to store its clients’ information, manage bookings and stock control, handle invoicing and reporting – all under one roof. A one-stop shop for automating the processes within the business.

Working alongside members of their team and their IT consultants (IT at Work), we planned an entire ecosystem with a custom CRM at the heart of it – a web app built on Laravel.

Once the CRM was in place, we extended this to include quoting and billing systems, a bespoke stock control system, reporting and many other features besides.

We’re now looking at ways the centralised system can integrate with their website for fulfilment, stock integration and order management.

Makevale Image

Makevale

Makevale, a respected UK plastics manufacturer had an existing QC (Quality Control) system but wanted more focus on QA (Quality Assurance) and needed a more detailed reporting system to ensure all their products were up to the specifications. Their existing software, built on an outdated version of Laravel, would only provide reports at the end of the production process.

Our team developed a more detailed tracking system

which included a visualisation tool that would track data throughout the production process. It also communicated with their manufacturing equipment and ERP software (SAP), helping to reduce human error.

The new software was built on Laravel 6. To do so, we had to upgrade the existing version to ensure the best practice and security for the new build.

Mathys&Squire Image

Mathys&Squire

This IP law firm needed a renewed website (migrating from SilverStripe) with optimised and brand-compliant content, and an easy way to manage its publications to improve the way visitors engage with the updated content.

We migrated their site to WordPress Content Management System (CMS) website and updated the content and structure with its Gutenberg page builder ensuring an easier editing interface. We also

optimised the content to improve page load and best SEO practices. To ensure the go-live of their new web was a success we worked closely with the client and their SEO agency (Footprint) which also provided them with full transparency and peace of mind.
ICMSA Image

ICMSA

This membership organisation within the International Capital Markets world, needed a new website and means of managing its publications and events, both internally and externally, to better engage with its members and improve access to valuable content.

Working alongside their design agency (Consider Creative) we provided technical consultancy throughout to devise ways the site could work alongside a new GSuite based

internal management and file storage system, including indexing of linked content.

A beautiful responsive design was turned into a flexible and interactive experience for visitors and existing members. We migrated the members and their data in compliance with GDPR regulations and moved the content into its new, indexed format.

A Team Insight Image

A Team Insight

A Team had two existing Drupal publishing websites and wanted to migrate them both into a single platform, rename them, launch a third brand simultaneously and improve their integration with HubspotCRM. This would involve moving events sites (that had previously lived within Hubspot) into the website itself and migrating tonnes of content and thousands of URLs. No small task!

Working alongside their designer (Industry)

we provided technical consultancy throughout the design process on how to best structure the taxonomy-led user journeys and how best to interface with Hubspot. We migrated the content into a new WordPress Content Management System (CMS) website, ensured that the URLs all worked and worked closely with the client to ensure that the go-live of their new brand was a success.
The Friday Club Image

The Friday Club

The Friday Club, an innovative start-up network with a mentoring ecosystem, needed to update its website with a simple but effective user experience and an easy way to update internally.

Our team created a new and fully flexible Wordpress site, based on Gutenberg blocks that allows them complete independence.

Adplan Image

Adplan

An existing display advertising company wanted to launch a new product – effectively a search engine that would query all known display advertising in a given area, from all suppliers simultaneously. Its distinguishing feature was that it would also include bus routes passing through the area, and identify journeys that people might be taking. Picking ad spots in the area would generate a campaign plan, and be purchasable from

within the application.

Working alongside the company’s design firm (Page Creative), we developed a Rails application capable of importing and storing the myriad of exported data from the various industry suppliers of display advertising. We then hooked this into travel APIs capable of supplying the bus data and ran optimisation to speed up the query process.

A React based front end keeps the User Experience lightweight and fast, and means that the map never needs to be reloaded. We remain involved in active development of this project.

Reviews

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Ruby on Rails Dev for Construction Startup

"I’m really excited about Purr Digital’s work."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Ongoing
Project summary: 

Working from scratch, the team at Purr Digital developed a Ruby on Rails platform for a construction startup. They also designed elements on the frontend.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Andrew Haehn
Operations Manager, Materials Market
 
Verified
The Review
Feedback summary: 

The first phase and beta testing round were successful. Purr Digital’s skilled team works responsively, frequently communicating during engagements. They strive to meet client goals within budget and timeline.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager at Materials Market, a startup in the construction industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Purr Digital?

We’re looking to create a platform for construction materials that connects buyers and suppliers in the UK market. We hired Purr Digital to create a site that acts as a request for quotations site. We had a basic business plan that we wanted to implement within the website for users.

SOLUTION

What was the scope of their involvement?

It was a bespoke process. The team at Purr Digital built everything on Ruby on Rails. We offered a few wireframes initially, but they also provided more detailed ones once the page development began. They also did frontend design work.

What is the team composition?

We were assigned two developers. James (PHP Developer, Purr Digital) did all of the backend design, while Kate (Developer, Purr Digital) was in charge of all the frontend work.

How did you come to work with Purr Digital?

We were searching online for digital agencies within the UK and London. We contacted nine different agencies. We got a really good feeling from Nick (Managing Director, Purr Digital), their owner. He was confident in his team and its operations. He also expressed how our ideas would be implemented, and I felt comfortable with his approaches.

How much have you invested with them?

We’ve invested about £20,000 (approximately $26,000 USD).

What is the status of this engagement?

Our engagement with Purr Digital started in October 2019. We want to continue working with them on the next version of the site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Purr Digital was able to implement all of the features we wanted, creating an operational platform. The site isn’t live at the moment, but it’s wrapping up within the next few days. We’ve done beta testing in-house. Everything is functioning how we wanted to.

How did Purr Digital perform from a project management standpoint?

Their project management style is excellent. Their team was always thorough about what was achievable during our timeline. If we had any issues with the site, they were still willing to listen and find a way around them, even if they didn’t know the solution right away. I couldn’t recommend them more highly. As for project management tools, we had everything based on Trello.

What did you find most impressive about them?

This is the only time I’ve used a digital company when building a website. I’m really excited about Purr Digital’s work.

Are there any areas they could improve?

To be honest, I don’t think so.

Do you have any advice for potential customers?

Have a clear idea of what you want. If you’re able to show that through graphs or wireframes, that might be the best approach. We had a thorough business plan and wireframes when we submitted the project. Purr Digital was able to start quickly with the development because of that. We knew how we wanted the site to function and were able to express that. They were able to implement things much more quickly than if we were still deciding what we wanted.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Web Development for IP Attorneys

“Purr Digital is a very personable company, which makes the engagement enjoyable for us to be involved in.”

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
Aug. - Dec. 2019
Project summary: 

Purr Digital helped migrate the website of an intellectual property firm from their previous hosting site to WordPress, including plugins linking to company social media pages and informational content.

The Reviewer
 
11-50 Employees
 
London, United Kingdom
Greg Birmingham
Head of Marketing, Law Firm
 
Verified
The Review
Feedback summary: 

The transition to WordPress has been a successful one, allowing the client to maintain their own website without relying on software engineers. The Purr Digital team managed the project well, facilitating open communication, accepting feedback, and handling complications in the project well.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the head of marketing at an intellectual property firm, and I oversee all the marketing activities and initiatives that the firm is involved in.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Purr Digital?

We worked with Purr Digital to move our old website to an entirely new platform.

SOLUTION

What was the scope of their involvement?

They started by moving the site from Silver Stripe to WordPress. It hosts all of our content with regard to patents, trademarks, and IP litigation, all the way through manufacturing to fintech for universities and public sector organizations. The site also includes plugins that link to our social media channels.

What is the team composition?

I’m not sure how many individuals were on the team in total, but we worked with two specific people. One was a project manager, and the other was their lead engineer.

How did you come to work with Purr Digital?

We’ve had a historical relationship with their company over the course of the past 5–6 years, so it was an easy decision to reach out to them for this particular move.

How much have you invested with them?

Our budget for the project was about £12,000 (approximately $15,700 USD) and we ended up spending closer to £16,000 (approximately $21,000 USD), which we were comfortable with.

What is the status of this engagement?

This specific project ran from August–December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Another service provider handles our SEO and PPC projects, so a lot of our specific leads come in that way. However, our old platform was incredibly difficult to use and update without going to our website engineers.

We made the commercial decision to move to WordPress to save on engineer time, which has very much paid off so far. I am always very satisfied with the quality of their work, which is one of the main reasons we have continued to work with them for so long.

How did Purr Digital perform from a project management standpoint?

Their project manager is incredibly diligent and organized as well, which makes the project very easy to handle from our end. Emma (Project Manager, Purr Digital) maintained communication back and forth, even as things became a little more complicated than we initially expected and did a great job of managing the relationship with us overall.

What did you find most impressive about them?

Purr Digital is a very personable company, which makes the engagement enjoyable for us to be involved in. They are great at breaking down technical aspects of the projects in ways that we can understand, which you don’t often get from a lot of highly skilled providers. I gain a lot of peace of mind from knowing that I can always just pick up the phone and have someone available to help.

Are there any areas they could improve?

We have a very honest relationship with them regarding feedback. Anytime we think their reporting could be clearer or they need to spend a little bit more time on QA before launch, or if they have any suggestions for us, that gets communicated and we adjust. They’ve always been open to improvements in that way, so we are very satisfied with their performance.

Do you have any advice for potential customers?

Constant communication is always the most important aspect of these kinds of projects. Make sure there is clarity in all of your deadlines and deliverables, and the project will go much more smoothly.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

Web Dev for Restaurant Industry Clients

“The team is highly skilled and intelligent, providing creative solutions that improve the projects.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2018 - Apr. 2019
Project summary: 

Purr Digital worked on various dev projects, including a website redesign and building an app. They worked closely with both the internal team and end client, making sure to meet all project goals.

The Reviewer
 
1 - 10
 
London, United Kingdom
Independent Consultant, Consulting Firm
 
Verified
The Review
Feedback summary: 

Purr Digital delivered high-quality products, satisfying even the most demanding of end clients. The team is flexible and responsive, utilizing various communication tools. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m an independent consultant that works with companies in the leisure industry, predominantly restaurants.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Purr Digital?

We had numerous projects that we needed a dev partner for. We needed to redesign one end client’s website and build a new one as well as an app for a different client.

SOLUTION

What was the scope of their involvement?

Purr Digital provided conceptualizing, developing, and testing services as needed. They followed the typical dev flow for each of the three projects. For the redesigned site, they audited the original site to evaluate its functionality and then worked with our internal designers to create new visualizations in line with the end client’s brand guidelines. They changed the booking engine (which was expensive) to a less costly option and also added a page for merchandise to be sold on the website. We’ve developed specific music content for the end client, and Purr Digital integrated the site with SoundCloud to make it accessible from the site, which is in WordPress, as requested by the end client.

For the second restaurant, it was a highly new concept with very few wireframes and sketches. However, Purr Digital took the visuals that the end client had and created a sleek website. The app was also loosely described, so they worked closely with the end client to brainstorm and iterate on a few ideas until they built something satisfactory.

What is the team composition?

Their CEO was our main point of contact. We had a team of about five people working on the projects.

How did you come to work with Purr Digital?

A friend referred them.

How much have you invested with them?

We spent about £65,000 (approximately $82,000 USD).

What is the status of this engagement?

We worked together from November 2018–April 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did top notch work and cared about the process, which showed in the final product. I’m proud of their work, and our end clients were happy as well, even the particularly demanding one.

How did Purr Digital perform from a project management standpoint?

They were a flexible team that had good project management. They were professional at all times and uses various tools to communicate, including email, phone calls, and WhatsApp.

What did you find most impressive about them?

The team is highly skilled and intelligent, providing creative solutions that improve the projects. They respect the end client’s brand and consistently refer to their brand guidelines to build something in line with their overall look and feel.

Are there any areas they could improve?

They could provide more design notes for tracking.

Do you have any advice for future clients of theirs?

Be prepared to answer a lot of questions because they’ll challenge your holistic vision to make it as good as possible. Ask for their input—they’re experts and will do a great job.

5.0
Overall Score I've never worked with such a professional group of people.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    We hit all the deadlines.
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Dev for Mobile Food & Beverage App

"They’ve acted as though they were an extension of our own technology team."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Oct. 2016 - Ongoing
Project summary: 

Purr Digital designed and developed a native mobile app with an administrative web backend. They created several features, including a preorder and prepayment system as well as a versatile POS tool. 

The Reviewer
 
1-10 Employees
 
Denmark
Abby Hardoon
Director, JAQ Internet Services
 
Verified
The Review
Feedback summary: 

Purr Digital delivered a stable product that has generated a 35% conversion rate in limited run tests. Suggesting critical features, their technical knowledge guided development of a satisfying product. The team’s commitment to project improvements supports continued collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of JAQ Internet Services. We’re a start-up that’s devising a mobile app for airports. The platform works as a preorder and prepayment system for food, beverage, and duty-free outlets, as well as a delivery system for passengers affected by delayed or canceled flights to receive vouchers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Purr Digital?

We needed a partner to deliver a technical solution and a software platform for our mobile app.

SOLUTION

What was the scope of their involvement?

Purr Digital directed the design, putting the whole platform together. Using up-to-date development standards, they provided the technical solution to create our native mobile app and web backend.

Their team built several key features. The first being the preorder and prepayment system, which can address several different payment processes at airports. Not every single restaurant has the same process, but from the one platform, we’re able to cater to the different outlets’ requirements. They developed a web backend that allows real-time monitoring and administration and a POS system, which could be deployed at outlets if integration isn’t possible.

What is the team composition?

We worked with a managing director, developers, and several other teammates from different disciplines—probably ten in total.

How did you come to work with Purr Digital?

A colleague highly recommended them. We’d visited a few different firms, but really liked the feel of Purr Digital’s team. Their managing director talked the talk, and offered a very cost-effective price point, which was important to us as a startup.

How much have you invested with them?

We’ve spent about $100,000 with them so far.

What is the status of this engagement?

We met the team back in October 2016, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We deployed the platform with full advertising for a limited test run in the second largest airport in Denmark, which sees over 4 million passengers in the space tested. We were getting over 35% conversion in the regions that received about 400 transactions over two weeks' time. We’re very satisfied with the stability and usability of the product they delivered.

How did Purr Digital perform from a project management standpoint?

Excellent—they did a fantastic job. No one on my team is highly technical and Purr Digital guided us through the whole process.

What did you find most impressive about them?

Their team has made constructive suggestions for features that we didn’t even think about, which has been quite crucial actually. They’ve acted as though they were an extension of our own technology team.

Are there any areas they could improve?

No, we’re very satisfied with the product.

Do you have any advice for potential customers?

Trust them; they have good advice. Do research to review their deliverables based on generalized market performance and trends.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They'll work night and day to ensure you get your deliverables on-time.
  • 5.0 Cost
    Value / within estimates
    They're very competitive.
  • 5.0 Quality
    Service & deliverables
    They got the platform to a steady state.
  • 5.0 NPS
    Willing to refer
    They're not only our outsourced technology partner, but we also consider them our friends.

Web Dev for UK Distribution Firm

"Purr Digital is approachable and flexible."

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.5
The Project
 
Confidential
 
2017 - Ongoing
Project summary: 

Purr Digital developed and designed two web platforms for the event cinema industry. The sites were meant to ease the distribution and ticketing process. They also built a data search tool.

The Reviewer
 
1-10 Employees
 
London, United Kingdom
Managing Director, Distribution Company
 
Verified
The Review
Feedback summary: 

External feedback regarding both platforms has been positive. Users love the informative nature of the sites. They’ve retained nearly half of users visiting the consumer side. Purr Digital is adaptable and personable. Their hardworking team delivers on promises, creating effective development work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a managing director at an events & cinema distribution business.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Purr Digital?

We were looking to create a B2B site that connects cinemas with content and content owners with cinemas. There wasn’t a tangible resource for the industry where people could view available content for distribution or for content owners to understand where they could put their work and what cinemas would take. We hired Purr Digital to create a digital destination for the industry.

SOLUTION

What was the scope of their involvement?

Traditionally, films get on the big screen through Hollywood connections and producers, and audiences go out to watch them. Events cinema is a tad different. It’s generally non-traditional content that can be anything from a live concert to the MET opera to an American football or basketball match. It can be broadcast live or pre-recorded, and it’s often on a global basis.

The development was a joint process. Purr Digital created the wireframes, while we worked hard to figure out how our idea could be created and what it would look like from a user perspective. Their team built a data tool for various genres of content. The tool was designed to aid smarter distribution by taking information from Facebook and Twitter to enable the scope of an audience for a particular event. For example, if a distributor is planning an Iron Maiden event for fans in the UK, they can use the tool to decide what cinemas to put it in based on the amount of fans and their locations. Now, they’re working on a consumer site which we use as our central ticketing destination for all of our events.

What is the team composition?

Nick (Managing Director, Purr Digital) oversees the project. We engage with him, a project lead, and two or three developers. Their broader team is also a resource for us.

How did you come to work with Purr Digital?

About three years ago, a friend who had worked with them recommended Purr Digital to me.

What is the status of this engagement?

We started working with Purr Digital at the end of 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Users have commented on how deep and useful the B2B site is. Feedback regarding the data tool has also been positive. While it still needs development and work, it could help the future of cinema. For the consumer site, we drove 60,000 users in the first month and retained about 35–40% who have come back to the site.

How did Purr Digital perform from a project management standpoint?

Their project management style has been great. As with these projects, not everything is perfect, but Nick’s always open and honest. He eventually delivers on what he said he would. It’s been a pleasant experience, considering we rely on them quite heavily. We use Asana and have a lot of conversations through Skype. Since they’re near us, we’ve been lucky to have a couple face-to-face interactions as well. They also have a useful 24-hour help desk, so if we have any problems with the site, we can notify them there, and it will get fixed quickly.

What did you find most impressive about them?

Purr Digital is approachable and flexible. Their team is efficient and effective at development work.

Are there any areas they could improve?

No, there are none that I can think of.

Do you have any advice for potential customers?

At the start of the project, it’s important to ensure everyone is clear about the scope, time it’s going to take, and cost.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.5 NPS
    Willing to refer

SEO Tool Dev for Internal Use

“In short, Purr Digital made an excellent impact on our company.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Feb. 2019
Project summary: 

Purr Digital developed a sophisticated custom tool for on-page SEO and tracking keyword rankings. They provided consultation and analyzed comparable products on the market by competitors.

The Reviewer
 
11-50 Employees
 
London, UK
Deepak Shukla SEO Expert
Founder, Pearl Lemon
 
Verified
The Review
Feedback summary: 

Purr Digital deftly grasped the initial concept immediately and rapidly brought it to life in the form of a final product. The SEO tool they delivered has been praised internally and by clients alike. The team added such value that their success secured two more contracts. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the founder of Pearl Lemon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Purr Digital?

Our SEO agency needed a bespoke tool built to help us meet the needs of our clients.

What were your goals for this project?

The goal of our project was to develop a robust SEO tool I could deliver to clients. We needed to get it ready to launch within 12-16 weeks 

SOLUTION

How did you select this vendor?

I found Purr Digital through my network. They came highly recommended.

Describe the project and the services they provided in detail.

At the beginning, we outlined the specifications. Purr Digital ran an analysis of competitor tools on the market and made recommendations based on their experience.

 The team handled the end-to-end development and build. Our tool includes features for on-page SEO and keyword rank tracking.

What was the team composition?

Four people from Purr Digital worked on my project. The team included the head of web development, one engineer, and an account manager. From time to time, the founder also got involved.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

In short, Purr Digital made an excellent impact on our company.  Our clients love the bespoke tool they helped us create, as do we. On the basis of their deliverable, we locked in another two retainers with the team at a total value of £27,000 (approximately $34,200).

How was project management arranged and how effective was it?

We used Slack, Google Hangouts, and WhatsApp to communicate and manage the project.

What did you find most impressive about this company?

I was most impressed by the quality of the build and how little time it took Purr Digital to understand my needs and deliver the end product.

Are there any areas for improvement?

Nothing comes to mind, to be honest.

5.0
Overall Score Great work, Purr Digital!
  • 4.5 Scheduling
    ON TIME / DEADLINES
    
Scheduling was fairly straightforward.
  • 4.5 Cost
    Value / within estimates
    They had reasonable prices.
  • 5.0 Quality
    Service & deliverables
    
They performed excellent work.
  • 5.0 NPS
    Willing to refer
    
I recommend them 100%.

Rebranding for Healthcare Company

"Their dev skills and time management stood out to me." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2018 - Jan. 2019
Project summary: 

Purr Digital designed and developed a singular WordPress website. The solution consolidated three brands that used to have their own websites into one location. It also features a Salesforce integration.

The Reviewer
 
11-50 Employees
 
London, UK
Vesta Zemaite
Director of Transformation, Oryon Imaging
 
Verified
The Review
Feedback summary: 

The site is structured well, even with the burden of handling three unique brands. Purr Digital worked effectively and provided regular updates. Clients can expect a partner skilled in both development and time management.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the director of transformation at Oryon, which consists of three brands: Oryon Imaging: Affordable diagnostic imaging, Oryon Develop: CPD, educational, events for allied health professionals, and Oryon Connect: A service that helps customers find the best practitioners for their concern and guides them through their healthcare journey.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Purr Digital?

Rebranding that consisted of building a complex site including three sister brands. 

What were your goals for this project?

Bring 3 companies closer together; rebuild the site and to make sure its functioning; gain new customers benefiting from the restructuring of the three businesses. The intricate part was including the Salesforce community element. It was essential not to have any downtime on community during working hours.

SOLUTION

How did you select this vendor?

Previous experience.

Describe the project and the services they provided in detail.

Web structure advising, web development integration with Salesforce from the WordPress side, liaising with Salesforce developer. Continuous support.

What was the team composition?

Director, Project Manager, and Developer at Purr side.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The site is fully functioning, the domain reputation is growing, and the structure of the site (including integrations with Salesforce) work very well.

How was project management arranged and how effective was it?

Effective, regular updates. We worked on Asana.

What did you find most impressive about this company?

Their dev skills and time management stood out to me. 

Are there any areas for improvement?

No. 

5.0
Overall Score As above
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Good PM skills
  • 4.5 Cost
    Value / within estimates
    Competitive
  • 5.0 Quality
    Service & deliverables
    As above
  • 5.0 NPS
    Willing to refer
    Very