Purplechalk is an integrated Business consulting & Digital services company. We have over 10,000 + Hours of Hands-on Ecommerce experience and expertise in handling diverse business setups. We keep customers & revenue at the core of any business and work in achieving both short term and long-term goals.
As a Shopify and Wix Partner we leverage the power of these platforms to design, develop, and optimize beautiful eCommerce and Business websites for all D2C and B2B businesses.
"It's smooth and great working with the team. They are by far the most customer-centric team that I've worked with."
Feb 11, 2023
Independent Artist
Janani Madan
Arts, entertainment & music
India
1-10 Employees
Online Review
Purplechalk Services provides SMM services to an independent artist. They've conducted a brainstorming session to discuss their approach to the client's social media accounts and the kind of content to produce.
Purplechalk Services has helped the client increase their followers by 1,000 within a month. They've also enabled the client to get leads and opportunities for gigs and collaborations. Moreover, the client appreciates how the vendor listens and patiently accommodates their changing requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m an independent artist ( Singer , Songwriter and a Musician ) . I’m a playback singer with the South Indian film industry and also create independent music videos and albums .
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Purplechalk Services?
To get my social media organised , help with the content idea and strategy and promote / advertise my work with an objective of increasing followers and video views
SOLUTION
How did you select this vendor and what were the deciding factors?
I was looking for someone who could understand my requirement , someone who strives for a high degree of customer satisfaction and at the same time is great and professional with their work. Purplechalk was highly recommended by a friend who runs an apparel and fashion business
Describe the project in detail and walk through the stages of the project.
The project started with brainstorming on the approach for my social media . The type of content with an objective of not just increasing my following but also the potential opportunities that can come as a result of the same . To work within the budgets allocated . In the two plus months that I’ve worked with them, Ive got my following increased by almost 1k , plus has brought me leads .
How many resources from the vendor's team worked with you, and what were their positions?
3 resources:
social media manager
Editor
Founder of the company ( strategy calls )
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Increase of followers by 1k within a month ( from the time we started posting and advertising ) Leads and opportunities for gigs and collaborations
How effective was the workflow between your team and theirs?
It's smooth and great working with the team. They are by far the most customer-centric team that I've worked with.
What did you find most impressive or unique about this company?
They listen to me and are very patient with my needs . There had been times when I had gone back and forth with my requirements , but never once did they show a drop in enthusiasm . And obviously they are great at what they do !
Are there any areas for improvement or something they could have done differently?
Nothing at all ! I’m very happy and love working with them . I look forward to a great working relationship with them .
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Excellent"
Schedule
5.0
On time / deadlines
"Prompt and Excellent"
Cost
5.0
Value / within estimates
"Great Value for Money . in fact they are concerned about my money more that what I would be"
Willing to Refer
5.0
NPS
"I will highly recommend this team. The most customer centric team who is also good at what they do .
Shopify Store for T-Shirts & Souvenir Company
Less than $10,000
Dec. 2021 - Jan. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I was impressed with their grasp of technology, offerings, and creative comprehension."
Feb 10, 2023
Founder, Chennaigaga
Sujata Tarakesan
Verified
Retail
Chennai, India
1-10 Employees
Online Review
Verified
Purplechalk Services developed a Shopify store for a T-shirt and souvenir brand. The team cataloged and organized the client's inventory and developed creative assets. Two teammates worked on the project.
The client praised the online store Purplechalk Services created; it was efficient, appealing, and had a simple backend. The team managed the project well by laying out all deliverables and earning the client's approval. They provided the necessary information and were great at resolving issues.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I’m the founder and creative director at Chennaigaga.com a unit of Tarakesan Ventures. We are a T-shirts and souvenir brand selling T-shirts, gifts and souvenirs
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Purplechalk Services, and what were your goals?
We needed a good online store which is simple to handle and well designed with good efficiency and aesthetics. The goal was to make the most of available resources and establish a smooth experience for our customers.
SOLUTION
How did you select this vendor and what were the deciding factors?
Purple chalk services are sound in execution and have a good grasp of creating appealing experiences for retail also. They demonstrated this through their discussions and highlighted how they could solve problems for us and provide the best support.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
They took care of cataloguing and organising inventory as well as made apt creatives as needed by us and created a good online store on shopify. They delivered swiftly in the timeline they had promised and covered all points like tags and pages as required.
How many people from the vendor's team worked with you, and what were their positions?
2. The proprietar / director, and designer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
our online store is efficient and appealing and our backend processes have been simplified and any requirement can be handled by the accessible Purple Chalk Services team as and when the need arises.
Describe their project management style, including communication tools and timeliness.
They lay out all the deliverables and get them approved by us and then proceed to execute. They provide all information needed as well as that which would prove useful in future too and they’re good with trouble shooting too.
What did you find most impressive or unique about this company?
I was impressed with their grasp of technology, offerings, and creative comprehension.
Are there any areas for improvement or something they could have done differently?
Not sure about that right now.
RATINGS
5.0
"We are satisfied and continue to approach Purple Chalk services for our ecom and digital needs."
Quality
5.0
Service & Deliverables
"We received all our asks and the timelines were met well"
Schedule
5.0
On time / deadlines
"Smooth and effective"
Cost
5.0
Value / within estimates
"Acceptable to us because of the work involved and the areas covered"
Willing to Refer
5.0
NPS
"Very likely. We already have.
Showing 1-2 of
2 Reviews
Locations (1)
Flat 1 C , 1st Floor , Gangai , GRN Jeevan Bhima Enclave , Rajasekaran Street , MylaporeChennai, India600004
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