The Pure Agency

BACKGROUND

Please describe your company and position.

I am the Manager of Hollywood Cafe

Describe what your company does in a single sentence.

Restaurant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Pure Agency to accomplish?

• Website and menu design

SOLUTION

How did you find The Pure Agency?

Referral

Why did you select The Pure Agency over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from The Pure Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Flyers and meal special to attract more customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Well designed & quick.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was well received and delivered on time.

What was your primary form of communication with The Pure Agency?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were professional, and their price fit our budget.

Are there any areas for improvement or something The Pure Agency could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We are a Fintech business in financial services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Pure Agency?

We hired Pure to execute a re-brand and website build

What were your goals for this project?

In order to punch higher and harder into the global market place our desired income was to create a high end brand. Their work on the branding was probably the best bit about what they did for us.

SOLUTION

How did you select this vendor?

After much review in the market and meetings with other agencies, Pure looked and felt like they would deliver and in a lot of ways you anticipate expensive to = good.......this was not our experience

Describe the project and the services they provided in detail.

Branding - Good Website Build - Not recommended Overall Service - Not recommended

What was the team composition?

Creative Technical Management

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The impact has not been worth the outrageously high investment and we have had to spend more to fix issues so the impact has been considerable, sadly not in the way a small business needs

How was project management arranged and how effective was it?

This they were ok at doing

What did you find most impressive about this company?

Their ability to persuade you to sign with them at the start

Are there any areas for improvement?

Overall customer service, attention to details and speed of delivery