Boutique, full-service digital design studio
We create beautiful, interactive, user friendly web products and experiences for businesses big and small.
The history of land will always be inseparable from the history of its native people, yet too often the Maori perspective is glossed over when learning about New Zealand’s heritage and culture. Through a timeline of striking animated illustrations, Tui Tirohanga offers an engaging narrative which explores iconic & meaningful events in Aotearoa’s rich history.
Across New Zealand, there are currently just over 20, 000 students enrolled in Te Reo immersion programs. As part of an ongoing effort to promote & develop these, the ministry of education is funding the creation of new learning resources. Working alongside Huia, we developed Raukupu, an engaging Te Reo E-learning platform focused on reading & listening comprehension.
Soundsplash is a boutique multi-genre music festival that has been happening in Raglan for the past 15 years. With the announcement of a simultaneous event in Timaru for 2020, Soundsplash needed a fresh new website and family-friendly summer vibe.
Great management, staff and service isn’t always enough to succeed in the Hospitality & Tourism Industries : smart business analysis, brand strategy and captivating design often determines long term success. Odeho hotels is a case study showcasing our approach to developing timeless branding.
Following worldwide developments towards cannabis legalisation, New Zealand is set to hold its own referendum on the issue in 2020. With Mohasky, we prototyped a delivery-based business model and educational branding, with the hope of sparking debate on what legislation should look like for harm reduction, sustainability and economic growth.
Nutritional supplements offer health-conscious New Zealanders an easy way to meet their nutritional needs - but imported supplements are often poorly regulated. Grassfed NZ wanted to offer an alternative : deliciously homegrown whey protein concentrates. Together, we built a brand, website & packaging that reflect the values and ethical practices of their business.
Illustration is perhaps the most straightforward expression of the visual language we call design - arranging shapes and colors to captivate, illuminate and spark emotions. Evolo explores the communication of dreams and intangible experiences - it is a graphic poem, snapshots of a spiritual journey.
In combat sports, proper nutrition can be the difference between winning & losing, but finding the right diet can be difficult and time consuming. Ares had the coaching expertise, we built the brand and platform to help them share it with New Zealand athletes.
"Psychoactive Studios told me how great of a website they could build for me."
A medical qigong school engaged with Psychoactive Studios for web design and migration services. They worked with five people from the vendor's team.
"Psychoactive Studios told me how great of a website they could build for me."
Nov 29, 2021
After Psychoactive Studios explained the services they would provide, the client was disappointed with their outputs and performance. The team underdelivered and failed to do the migration service. Unfortunately, the project ended with the client being unsatisfied with the vendor.
The client submitted this review online.
Please describe your company and your position there.
I am the founder of a Qigong online academy.
For what projects/services did your company hire Psychoactive Studios, and what were your goals?
We hired them to design and develop an entirely new website and branding.
How did you select this vendor and what were the deciding factors?
Their previous experience and enthusiasm.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Branding Webflow website design and development SEO migration
How many people from the vendor's team worked with you, and what were their positions?
At least 5 different people worked with us. Developers, designers and hard to know what their other positions were.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Psychoactive Studios told me how great of a website they could build for me. They did a great job on design. They built a nice template and made big promises, charged a high price and failed to deliver many of the promises. First off, their product pages were all the same generic design. We had designed beautiful product pages on our old website and they said they would not redesign individual product pages or even migrate the actual design after we had begun developing the new site.
We were left stuck with all these generic product pages with the same bland look and feel. That was the first big disappointment, but then came much more. Even though they agreed to do the entire website including product page migration, they decided they "did not have time" to migrate the product pages because they "made a mistake in thinking the Wordpress pages could be exported automatically into a spreadsheet."
They broke the bad news and the agreement to me two days before the website was supposed to be completed by. In fact, the website had many missing items by the deadline which was already weeks overdue. They left me and my staff to do the migration of the product pages ourselves which was a huge slap in the face.
They had told us how they loved to create icons and then when it came time for the actual design of the website only 4 super basic ones were made and they said the reason for this was they did not think the site needed it, despite the fact that our product pages on our old website had tons of great ones made. There were many emails that we sent as we needed crucial information. They ignored many of our emails which was so frustrating.
Overall this was the most frustrating web development experience I have ever dealt with. I would not recommend this agency as they lack integrity, do not honor commitments, use leverage of payment as they ask that all payments be made upfront and then deliver and respond to you when it suits them. There is no clear leadership as you have sometimes 5 different staff members emailing you different things and they lay responsibility on those staff if something is amiss or not delivered on time.
The icing on the cake was that Webflow did not have a very basic thing we needed which was recurring payments. They claimed they told me this in the beginning, but there was zero evidence of this in any communication and it is also hard to believe because they designed our pages which had recurring payment options on many of them. We had to hire another developer to migrate the website from Webflow to another platform which cost a lot of money and time.
They left us with a website that still had many flaws and was far from ready, yet we still had to pay all the money for a complete website. In short, I absolutely do not recommend this agency to anyone and would never give them another dollar of mine. If you do end up working with them, record every conversation as they will say things and then claim not to remember or that it was a misunderstanding on your part. Do not pay them upfront except a small partial deposit and do not pay any more until the site is totally complete. Better yet, save yourself the headache and find another agency.
They do not respond to many emails so you must track what they do not respond to They do not follow what you request even if they agree verbally-everything must be in writing and must be in a contract as they will not honor anything else Do not pay before the website is complete They do not respect timelines or deadlines, they work at their own pace regardless of the agreement They cannot accept any criticisms and will ignore you for days if you give any They will shirk responsibility They will try to charge you for any little extra thing and even things they originally agreed to do
Describe their project management style, including communication tools and timeliness.
Their project management seemed very good at first, but then unwound and I saw how flawed their project management actually was. They used email primarily to communicate and also video calls.
What did you find most impressive or unique about this company?
Their design capability.
Are there any areas for improvement or something they could have done differently?
Communication Respecting agreements and deadlines Completing work