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    Seattle, WA
    206.686.8600

Your Social Media Team

4.9
12 reviews

We believe in doing one thing with excellence, rather than many things with minimum competency.

We believe in helping you to build lifetime relationships with your customers.

We believe that consistently sharing your stories to interested communities is the best way to humanize your brand, create caring customers, and is good for both the soul and your ROI.

In short, we believe that your brand will be more effective and attractive online when you partner with Project Bionic..

Every day, social media welcomes the dawn with new developments and new insights, new threats and new opportunities. Your brand is unique, right? It deserves its own custom-made social media strategy and execution. How well is that strategy currently being created and executed inside of your company?

At Project Bionic, we don't view our clients as interchangeable parts in one Grand Social Media Master Plan. That would be foolish. We want to show everyone why your brand is unique and special. We bring professional writers, digital marketers, strategists, designers, photographers, and analysts to make that happen. Our clients will attest to the results this philosophy can bear for your company.

Imagine having one of our professional teams of 5 people helping you to reach your KPIs faster, share your story more effectively, and create more customers who care about your brand. All for the price of one FTE.

Learn more at www.projectbionic.com today.

READ MORE...
 
$10,000+
 
$100 - $149 / hr
 
10 - 49
 Founded
2009
Show all +
Seattle, WA
headquarters
  • Project Bionic
    117 N 36th Street
    Seattle, WA 98103
    United States
    206.686.8600

Portfolio

Key clients: 

Taco Time NW Restaurants, Glutenfreeda Foods, Vertex Standard, Smith Brothers Farms, Carter Subaru & VW, Zoi Greek Yogurt, MainVue Homes, Brown Bear Car Wash, Mountain Thins, Sun Mountain Lodge, TheJoyofSocks.com, Chef'n, Rabbit Wine, Aegis Living, Seattle International Auto Show, Bath Fitter NW, Zeeks Pizza, Washington Women in Need, LEVL, MidAmerican Energy Company, FTI Technology, 13 Coins Restaurants

Reviews

4.9
12 reviews
Sort by

Social Media Marketing for Energy Company

"I look forward to what we’re going to achieve in the future with Project Bionic."

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5.0

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2015 - Ongoing
Project summary: 

Project Bionic managed their client's social media platforms and provided novel content marketing ideas and services. 

The Reviewer
 
5,000-10,000 Employees
 
Urbandale, Iowa
Business Coordinator, MidAmerican Energy Company
 
Verified
The Review
Feedback summary: 

Project Bionic grew their client's Facebook presence by over 500%. Project Bionic exceeded their client's goals and provided engaging social media content for their client's customers as well. 

BACKGROUND

Introduce your business and what you do there.

I’m in charge of customer communications for MidAmerican Energy Company. We’re located in Iowa, but we have service territory throughout South Dakota, Nebraska, and Illinois as well.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

In the very beginning, our main goal was to increase our online engagement and social media fan bases substantially.

SOLUTION

What was the scope of their involvement?

We utilize Project Bionic’s services to manage our social media. We use Facebook and Twitter as our main online tools to communicate with customers.

Project Bionic provides us weekly content for Facebook. We give them suggestions for the content based on events, sponsorships, energy-efficiency programs, and rebates we’re offering. Project Bionic also provides suggestions for images and videos. Lately, we’ve also been doing a lot of contests and giveaways. We utilize Facebook to challenge our customers to engage or interact with us.

Project Bionic also sends us weekly content for Twitter. We utilize Twitter more for the quick engagement, and we’ve really built our customer base and interactions through our outage reporting. That’s been very beneficial for our company.

How did you come to work with Project Bionic?

I don’t have that information. When I took over this role in September of last year, we were already working with Project Bionic. Our company does have to go through a request for bids process. We had used Hootsuite before contracting with Project Bionic.

How much have you invested with Project Bionic?

We’ve invested over $100,000 so far.

What is the status of this engagement?

I believe we began working with Project Bionic in November or December 2015, and the relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

When we first engaged Project Bionic, we only had 2,000 Facebook followers. We’re now up to around 12,000. We’ve exceeded our goal by 500%. It’s been awesome. Project Bionic is good about sending us monthly reports or statistics as we need them. Project Bionic explains how to use social media to benefit our company, and how to better engage with our customers.

I’ve worked closely with Colin [Account Manager, Project Bionic], and he’s been very helpful, available, and accountable. He helped me figure out how we use Sprout, and he offered better ways to work with Facebook and Twitter. I had a lot many questions about the reports and analytics, and he kept me up to date on everything. Whenever I wanted a report, he had it available within a couple of hours. I would ask him for something daily; he is very helpful. I absolutely love working with him.

How did Project Bionic perform from a project management standpoint?

The approval process for the weekly content can be challenging because we have so many different departments we need to go through to approve messaging. Project Bionic is flexible when I send something to them on short notice or with a quick deadline. We’re still trying to work out a more efficient process. I think we’re learning and growing together.

What did you find most impressive about Project Bionic?

I appreciate the relationship management. Colin is available anytime we need him. Our business operates 24/7, and it feels like he’s right there with us. The other members of their team are also very helpful. They keep our customers engaged on our social media. We have a lot of projects outside of our day-to-day business function, and Colin makes himself available to help with those. I appreciate working with them as a group. I look forward to what we’re going to achieve in the future with Project Bionic.

Are there any areas Project Bionic could improve?

We are working together to tighten the weekly content review process.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    Everyone has room for improvement.
  • 5.0 NPS
    Willing to refer

Social Media Management for Restaurant

"They worked to understand us, ultimately becoming an extension of our brand."

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5.0

Quality: 
4.5
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
Confidential
 
2010 - Ongoing
Project summary: 

Project Bionic established and grew a restaurant's social media presence. This includes content creation, community management and social advertising. 

The Reviewer
 
1001-5000 employees
 
Seattle, Washington
Marketing Manager, Taco Time
 
Verified
The Review
Feedback summary: 

Project Bionic grew the restaurant's Facebook following from 0 to 140,000. Project Bionic's understanding of and investment in the brand led to a successful partnership. 

BACKGROUND

Introduce your business and what you do there.

Taco Time is a quick-service restaurant located primarily in Washington State. I’m the marketing manager responsible for all of our digital assets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

We didn’t have a social media presence when we started with Project Bionic. We needed to establish and then grow that presence.

SOLUTION

What was the scope of their involvement?

In the beginning, they set up our social accounts and identified our brand tenets. We leveraged their insights on advertising, content creation, and reputation management.Through the years, we’ve also worked with them on several contests and promotions, which have been very successful.

Project Bionic manages our presence on Facebook, Twitter, and Instagram. They’re creating content and doing community management. They’re also doing our ad buys on social. In the past year or so, we brought someone in-house to manage our guest services, and Project Bionic has been instrumental in helping that person create their own processes. They’re now sharing the duties in terms of reviews on various sites.

How did you come to work with Project Bionic?

Many years ago, I attended a talk given by their founder, Josh Dirks, when he was an employee at another company. I got to know him and found that he had an outstanding mind and was very forward-thinking. When he started his company, he reached out to us. We thought it was a great fit. So, it happened organically, and it was the right timing for us.

What is the status of this engagement?

Our relationship started in 2010 and is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We went from zero followers on Facebook to almost 140,000. This is an important metric because we don't coupon or discount. We don’t do a lot of discounting, so those numbers are very organic. We’ve established a very ardent fan base. They’ve managed to do this without us giving them a lot of tools in terms of monetary or product-based discounts. The growth and retention has been very natural.

How did Project Bionic perform from a project management standpoint?

They worked to understand us, ultimately becoming an extension of our brand. Once that was nailed down, the project management became really turnkey. They don’t have to ask many questions. At this point, we operate like a well-oiled machine.

What did you find most impressive about Project Bionic?

They really care about our brand and our relationship. We have a loyal partner in Project Bionic. They care as much or more than any other third-party vendor with whom we’ve worked.

Are there any areas Project Bionic could improve?

It can be tricky understanding the nuances of a brand.  The voice and tone, imagery, and specialized services need time to be developed.  Project Bionic was committed to learning what makes our brand different.  We were able to establish this trust after a few months.

5.0
Overall Score They’re a great partner.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Gluten-Free Food Manufacturer

"They are very responsive and proactive and are creative in their ideas."

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5.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Ongoing
Project summary: 

Project Bionic runs social contents and manages their client's social media in order to increase brand awareness and dialogue with consumers. 

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Co-Founder, Food Manufacturer
 
Verified
The Review
Feedback summary: 

Their Facebook followers have grown from 2,000 to 270,000 in 4 years. Project Bionic's responsiveness and creativity were highlighted. 

BACKGROUND

Introduce your business and what you do there.

We are a gluten-free food manufacturer. We sell our products through the grocery channels throughout the United States and Canada. I am one of the co-founders and handle all sales and marketing for the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

We need to have a dialogue and connection with the consumers of our product.

SOLUTION

What was the scope of their involvement?

They handle all of our social media engagement including Facebook, Twitter, Pinterest and the content engagement of our quarterly promotions, etc.

How did you come to work with Project Bionic?

I’ve been working with them a long time and I don’t remember how I found them.

How much have you invested with Project Bionic?

We spend approximately $60,000 per year with them.

What is the status of this engagement?

We began working with them in 2013 and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

Our fan base has grown on Facebook. When we first started with them, we had 2000 fans and now we have 270,000. It’s difficult for me to pinpoint a direct correlation to sales. This is more brand building. It’s had an impact but I can’t quantify it.

How did Project Bionic perform from a project management standpoint?

They’re excellent and have been able to meet deadlines.

What did you find most impressive about Project Bionic?

They’re a good partner. They’ve been willing to work with us on certain issues. They are very responsive and proactive and are creative in their ideas.

Are there any areas Project Bionic could improve?

I don’t have any negative things to say.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Health Startup

"They’re a great extension of our marketing team."

See More

5.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2015 - Ongoing
Project summary: 

Project Bionic manages Twitter, Facebook and Instagram for a client with a focus on community management and social promotions.

The Reviewer
 
11-50 Employees
 
Seattle, Washington
Amy Finholm
Digital Marketing, LEVL
 
Verified
The Review
Feedback summary: 

Project Bionic's great communication and due diligence led a fruitful partnership. 

BACKGROUND

Introduce your business and what you do there.

LEVL has a device that you breath into and it’ll tell you if you’re in a level of fat burn or not by measuring the amount of acetone in your breath. Our pro solution is out now and our consumer product will be out shortly. I take care of digital marketing and PR.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

We were a startup and knew how important social media was. We wanted a company that could be our community managers as well as could help us with publishing and promotion.

SOLUTION

What was the scope of their involvement?

They do community management and publishing for Facebook, Twitter and Instagram. They also do our promotions on those platforms. They develop the content in conjunction with what we’re doing on our website.

How did you come to work with Project Bionic?

We had worked with a video production company to create some videos for our site and he had talked about working with Project Bionic so we reached out to them and they were super responsive. They took time to understand our business and then we gave them an RFP and it went from there.

How much have you invested with Project Bionic?

We spend between $10,000 and $50,000 per year.

What is the status of this engagement?

We started working with them in November 2015 and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

What’s most exciting is that when we went to CES in Las Vegas with our product in 2016, Project Bionic sent two people with us who captured videos and real-time tweet and communication with our community. They stayed up on the press that we were getting and worked in conjunction with our PR agency to make sure anything that was mentioned in the press was sent out or retweeted or whatever was needed. We were a small, unknown startup coming out of Seattle, Washington and we ended up in Time magazine as one of the top products to come out of CES in 2016. We were mentioned on a number of sites for 2017. A lot of that had to do with our PR agency however, I don’t think we would’ve gotten the buzz around any of those press pieces had it not been for Project Bionic. We set a goal for 10,000 likes and we have surpassed that with 12,000 likes.

How did Project Bionic perform from a project management standpoint?

They do great. It’s helpful to have an entire team dedicated to our business making sure we’re on top of trends and knowing when deadlines are coming. We get a weekly email that includes our plan for the week. Our product is a SEA class one device so we have a regulatory guide to approve everything that goes out. Colin and Laura make sure that anything we write on social media is approved by our regulatory guide.

What did you find most impressive about Project Bionic?

It’s a unique device that we have and I think they’ve done their due diligence to get to know the product well and understand the nuances of marketing this product. They’re a great extension of our marketing team.

Are there any areas Project Bionic could improve?

We’re really happy with them and if there are any issues, we can have an open conversation and have that resolved quickly.

5.0
Overall Score They’ve been great.
  • 5.0 Scheduling
    ON TIME / DEADLINES

    They deliver on time or early.

  • 5.0 Cost
    Value / within estimates
    They provide a great value for the price we’re paying them.
  • 4.0 Quality
    Service & deliverables
    They are providing great quality work.
  • 5.0 NPS
    Willing to refer
    I have recommended them already.

Social Media Marketing for Dairy Delivery Company

"They have a good range of creative capacity."

See More

4.0

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2011 - Ongoing
Project summary: 

Project Bionic created a content marketing, digital strategy and community management plan to build a brand's awareness, increase customer sign-ups and sales, and improve their social customer service. 

The Reviewer
 
51-200 Employees
 
Kent, Washington
Sean Flaherty
Marketing & PR Manager, Smith Brothers Farms
 
Verified
The Review
Feedback summary: 

Their client's Facebook following increased from 5,000 to 60,000 during the 6-year partnerships, and their customer base increases by over 5,000 per year. Project Bionic's creative expertise stood out. 

BACKGROUND

Introduce your business and what you do there.

We are a dairy home delivery company. We deliver milk that we manufacture and other products that we purchase to 50,000 homes in the Seattle and Tacoma areas. I am the marketing and public relations manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

We needed to build awareness of our company and drive more customer signups. We also wanted to upsell our customers by promoting new products that we’re carrying. We needed to upgrade customer service by being able to address weather delays for deliveries, etc. and to reduce attrition.

SOLUTION

What was the scope of their involvement?

They developed all of the content for our social media including Facebook, Instagram and Pinterest. They had also done Twitter but that is now done in-house. They help with community management and acquisition campaigns, which includes digital media strategy.

How did you come to work with Project Bionic?

They are a local company that was recommended to us. I believe we were one of their first clients.

How much have you invested with Project Bionic?

We spend $10,000 to $50,000 per year with Project Bionic.

What is the status of this engagement?

We have been working with them for six years and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

When we started, we had less than 5000 followers on Facebook and now we have almost 60,000. Our customer growth has been really steady. We add 5000 to 6000 new customers on a yearly basis. We recently started our Pinterest and Instagram pages and we’ll soon have 1000 followers on those platforms.

How did Project Bionic perform from a project management standpoint?

They’re a small agency so there’s not a lot of red tape to go through. We tell them what we need and a couple of people on the team get it done.

What did you find most impressive about Project Bionic?

They have a good range of creative capacity as far as having the capability to write in different tones, to design, to produce video, to do photo shoots, etc. Content creation is a big value for us because we don’t have a lot of that in-house.

Are there any areas Project Bionic could improve?

We brought the community management in-house because it’s a daily thing and I feel like they could’ve been done better with that.

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Radio Company

"They’ve really become an extension of our team."

See More

5.0

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2015 - Ongoing
Project summary: 

Project Bionic maintained and grew their client's social media presence. They also provided content marketing services.

The Reviewer
 
10,001+ Employees
 
Chicago, Illinois
Marketing Manager, Two Way Radio Company
 
Verified
The Review
Feedback summary: 

Project Bionic increased their client's social media followers and reach; Facebook followers increased by over 200%. They were extremely timely and helpful. 

BACKGROUND

Introduce your business and what you do there.

I am the senior global marketing manager of a company that makes two-way radios and different communication devices. I’m responsible for the regional marketing deployment we do on the brand, product marketing, and channel support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

Social media is a good way for us to build the brand and connect with our channel partners and end users. However, we needed help with our social media channels. We already had all the channels established but were not doing a good job of maintaining them. As a result, we had very few followers.

SOLUTION

What was the scope of their involvement?

Project Bionic is in charge of our social media channels. They reviewed our business and gave us goals to reach. They’ve really gotten to know our product line and they’re very involved. They know the people in our target market very well and know how to talk to them. We work on a calendar of the different things we want to do in social media and they manage all of that. I don’t have to worry about anything because I know it’s in good hands. They reach out to us if there are technical questions from a customer that they don’t know how to answer. I might give suggestions on content marketing, but they take it from there.

How did you come to work with Project Bionic?

One of our channel partners introduced us to them. I liked the fact that they’re not a big company.

How much have you invested with Project Bionic?

We’ve spent between $10,000 and $50,000 over the course of our relationship.

What is the status of this engagement?

We started working with them in October 2015 and the work is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement?

The results have been great. In October 2015, we had 3,400 fans on Facebook. Today, it’s around 11,000. Our impressions, engagement levels, and share levels are very high. We had 1.5 million impressions in 2016. Twitter and LinkedIn have also seen some great growth. Our most successful posts are when we talk about a product, but our audience also likes to see funny posts.

How did Project Bionic perform from a project management standpoint?

We have access to the calendar so we can stay updated. I meet with the account manager every week and the founder of the company is always helpful.

What did you find most impressive about Project Bionic?

They asked for some radios so they could take pictures to post online. People like seeing those kinds of pictures on social media. They’ve really become an extension of our team.

Are there any areas Project Bionic could improve?

No. The time difference makes it challenging, but there’s nothing we can change about that.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 3.0 Cost
    Value / within estimates
    I haven’t compared them to anyone else.
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Social Media Advertising for Music Festival

"They are a great resource beyond the business they are doing."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Apr. 2016 - Ongoing
Project summary: 

Project Bionic wrote and managed a music festival's Facebook ad campaigns geared at increasing ticket sales, audience and lowering cost per click. 

The Reviewer
 
1-10 Employees
 
Portland, Oregon
Erika Olsen
Director, Winthrop Rhythm & Blues Festival
 
Verified
The Review
Feedback summary: 

The ad campaign led to $46,000 in revenue and increased the audience by 7,000 people. Project Bionic's project management, social media expertise and overall business strategy advice stood out 

BACKGROUND

Introduce your business and what you do there.

My company is the Winthrop Rhythm & Blues Festival which is a nonprofit put on by the Winthrop Music Association in Winthrop, Washington. It’s now in its 30th year, and it’s been a nonprofit for 12 years. I am the festival director, handling the booking of the bands, production, and marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

It was to get the word out to an audience that might not know about our festival, and to sell more tickets. I’d like to add that I also worked for the Waterfront Blues Festival in Portland run by the Oregon Food Bank. I brought PB into that festival first, worked with them there, and it was unbelievably successful. That’s a big festival compared to ours. I run the Facebook page for Waterfront, and they had previously made some Pandora buys. 

With Pandora, there was nothing trackable. A month before the festival, I reached out to PB and said, “This is the result that Waterfront got in an earlier campaign with Pandora. I’ve got a very small amount of budget to work with. Can you do something for me? Help us reach out to people who might be interested in a performer we hadn’t had before? And reach out to a demographic that we hadn’t interacted with before?” PB told me, “We really believe we can do better than that.” And they did. The PB buys on facebook proved just phenomenally successful, and had the trackable data to prove it.

Seeing the results we got at Waterfront, I convinced the board that runs Winthrop to spend some of our advertising budget with PB. And that paid off spectacularly.

SOLUTION

What was the scope of their involvement?

For Waterfront I managed the FB social media organic reach and PB wrote and implemented the FB ad buys. PB worked with both our ticket seller and web designer to put in a tracking system that tied FB clicks to our website to our ticket seller. PB provided weekly data updates.

How did you come to work with Project Bionic?

I met Josh Dirks at a conference put on by the Washington Festival and Events Association. Josh has taught social media classes over the years and I follow him since as he is a social media guru. Josh has shared his expertise with me and has always been available for phone calls when I have questions. I have learned much from Josh Dirks and Leif Espelund and they have really helped me hone my social media skills. With Winthrop Rhythm and Blues Festival, if we had the budget, I would completely turn over all our social media to PB, I believe in them that strongly.

How much have you invested with Project Bionic?

For Waterfront we invested $5k.

For Winthrop Rhythm &Blues Festival we invested $425

What is the status of this engagement?

For Waterfront – PB started the campaign in April for a period of 3 months.

For the Winthrop Rhythm & Blues Festival, we engaged PB in the beginning of June 2016.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Waterfront: PB had a profound effect on our ticket sales. We had 794 purchases with a revenue of $46,000, Increased our FB audience by 7,000, and the cost per click averaged $0.28. The metrics are remarkable compared to what had been achieved with other social media buys.

Winthrop: We engaged PB with a $425 buy which turned into a purchase conversion of $5,300 in ticket sales.

PB really did an amazing job and both festivals will continue to use them this year.

How did Project Bionic perform from a project management standpoint?

They managed everything and gave weekly reports. They ran the ads by us and if we needed to, we tweaked them. We conferred with them regularly by phone, which was great.

They listened and knew exactly what needed to be done. They wrote the ads. When an ad did not have impact, PB would pull that ad and create another. They managed the whole campaign from beginning to end. It was amazing.

What did you most impressive about Project Bionic?

They really are into what they are doing. They really believe in it, and they have fun. Just a positive way that they show up as a company. They do great business and have a great service to sell, but they also are available for me even when I have just a simple question like “Why is Facebook doing this,” and they are always available and open and willing to impart information, which is great. It’s not like when you engage somebody who is taking care of your website, ask them to make a 2-word change, and they charge you their hourly rate to make that change. These guys are available. They are a great resource beyond the business they are doing.

Are there any areas Project Bionic could improve?

I can’t think of one thing, to be honest. I’m a huge fan. 

5.0
Overall Score I would love to go work for them. That’s how much I love the company. It is that positive of an experience.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    5—Every deadline that they said and I said, in terms of when they were doing reporting, was spot on. Beyond that, when I needed extra information, Leif, our project manager, was extremely responsive.
  • 5.0 Cost
    Value / within estimates
    It’s the highest it can be because the return was unbelievable.
  • 5.0 Quality
    Service & deliverables
    It is the highest quality of work. They really know what they’re doing.
  • 5.0 NPS
    Willing to refer
    I already have.

Social Media Marketing for Sports Commission

"They’ve raised the bar."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Feb. 2012 - Ongoing
Project summary: 

Project Bionic strategized and implemented a social media marketing plan focused on messaging to increase awareness and ticket sales to a sports awards event. 

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Director of Marketing, Seattle Sports Commission
 
Verified
The Review
Feedback summary: 

Project Bionic's work increased the award's Twitter following and social media reach. Their project management and creativity stood out. 

BACKGROUND

Please describe your organization.

Seattle Sports Commission.

What is your position?

I’m the director of marketing and communications.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Project Bionic?

The original goal was for an event that we have called Sports Star of the Year which is an awards show for the sports industry in Seattle. When the event was handed to us we hiredProject Bionic to help with social media messaging and planning. We’ve also used them for a road race we organize.

SOLUTION

Please describe the scope of their involvement in greater detail.

They were responsible for crafting the social media strategy to drive ticket sales and awareness for the event. In the past only attendees would vote but we moved to a new format for anyone to vote. They created a strategy for the voting aspect and worked with us to get the content needed. They set up the posts and the night of the event they handled all the social media aspects of the event. They spent the entire day posting before, during and after pictures and live tweeted the event. The platforms they worked on were Facebook and Twitter.

How did you come to work with Project Bionic?

The person that had my position before me set it up. When I came onboard here at the company I was told to get a social media campaign going but it wasn’t working for me.

The first meeting I had with Project Bionic was an eye-opener. They were so good at explaining how social media could augment what we were doing in marketing.

Could you provide a sense of the size of this initiative in financial terms?

We’ve spent under $10,000 in total with Project Bionic.

What is the status of this engagement?

We began working with them in February 2012 and will continue to work with them.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Our following on Twitter would spike during the event. The awareness they gave the event was huge.

How did Project Bionic perform from a project management standpoint?

Their project management is great. They execute everything they say they’re going to do. The execution has been equally as good as the creative thought behind it.

What distinguishes Project Bionic from other providers?

They’re super smart and super creative. They look at each project to see how they can enhance what we’re doing. They understood our goals and looked for ways to help.

Is there anything Project Bionic could have improved or done differently?

I haven’t had any issues with them. In every instance their work is better than what I could’ve done myself. They’ve raised the bar.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’ve met all their deadlines even with several events going at the same time.
  • 5.0 Cost
    Value / within estimates
    The spend has been well worth it.
  • 5.0 Quality
    Service & deliverables
    They’ve exceeded expectations on everything they’ve done.
  • 5.0 NPS
    Willing to refer
    I refer them all the time to people doing an event or a rebranding project.

Social Media for Real Estate Company

"Project Bionic is a fantastic partner for anybody seeking to advance their marketing in the digital world."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. - July 2016
Project summary: 

Project Bionic acts as a digital marketing advisor, which included creating social contests, managing social media profiles and ad campaigns. 

The Reviewer
 
1-10 Employees
 
Seattle, Washington
Chris Murphy
Marketing Director, Point Ruston
 
Verified
The Review
Feedback summary: 

Project Bionic's work resulted in increases in email databases, online traffic and social media presence. Their project management and quality of work stood out. 

BACKGROUND

Introduce your business and what you do there.

Point Ruston is a 97-acre master plan community. The company I work for is a real estate developer building what will be a lifestyle center in the commercial real estate industry. Some condominiums are already sold, and some apartments are occupied. There’s a 9-screen movie theater and seven restaurants in addition to other commercial businesses that are running currently. The project is 20% complete at this time. I’m the marketing director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Project Bionic?

We wanted to grow our opt-in email database and social media following.

SOLUTION

What was the scope of their involvement?

Project Bionic acts as a consultant and advisor for specific marketing campaigns that we’re executing. I worked with the founder of Project Bionic to craft a contest that had the objective of educating the public to the value proposition of our company in exchange for a great prize. Project Bionic manages our social media advertising placement and budget. We gave them a fixed amount and asked them to optimize the advertising spend that can best achieve our objectives for this campaign. The platforms that Project Bionic worked on include Pinterest, Instagram, Facebook, and YouTube.

How did you come to work with Project Bionic?

I heard Josh [CEO & co-Founder, Project Bionic] speak with the first company he founded that eventually became Project Bionic. I’ve known him for ten years.

How much have you invested with Project Bionic?

So far, we’ve spent between $50,000 and $200,000 with Project Bionic.

What is the status of this engagement?

We started the project in March 2016, and it was completed in July 2016. We continue to work with Project Bionic on other projects.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We experienced an email database growth of 126%; from 9,000 to 20,000. The average daily visits to Point Ruston.com during the sweepstakes experienced a 400% growth. Facebook growth was 154%; from 4,000 to 10,000. The growth on Twitter was 246%; from 390 to 1,400. Our reach on Facebook was up 317%. We’ve done this campaign before using other mediums, but we experienced much bigger growth by using solely digital on the campaign.

How did Project Bionic perform from a project management standpoint?

There weren’t any issues. Project Bionic's team told me what they were going to do and they did it.

What did you find most impressive about Project Bionic?

I’m 100% confident in Josh’s role as a thought leader in the social media and digital marketing space. He provides cutting edge strategy on how to accomplish our goals. Project Bionic is a fantastic partner for anybody seeking to advance their marketing in the digital world.

Are there any areas Project Bionic could improve?

I wouldn’t have changed anything. We worked in tandem to reach the goals.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Project Bionic didn’t miss any deadlines.
  • 5.0 Cost
    Value / within estimates
    Project Bionic is on the affordable side when comparing them with similar firms. It was well worth the investment.
  • 5.0 Quality
    Service & deliverables
    The data speaks for itself. We exceeded our goals through the use of Project Bionic’s skillset and knowledge base.
  • 5.0 NPS
    Willing to refer

Social Media Marketing for Axe Grind Studios

"They’re very thorough, definitely on the cutting edge of where technology is."

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Project Bionic provided a variety of services, including community management, content creation, posting scheduling, and creative work. Their main goal was to improve exposure.

The Reviewer
 
1-10 Employees
 
Phoenix, Arizona
Matthew Stein
Owner, Axe Grind Studios
 
Verified
The Review
Feedback summary: 

Project Bionic's work contributed to a drastic improvement of the company's social media presence. The agency performed well on every aspect of the project, dynamically building content and changing their approach when necessary. Their deep knowledge and creativity set them apart.

BACKGROUND

Please describe your company.

My company is Axe Grind Studios, and I’m located in Arizona. I do a bunch of stuff with marketing consulting, digital design, and branding.

What is your role and responsibilities?

I am a consultant.

OPPORTUNITY / CHALLENGE

What was your goal for working with Project Bionic?

One of our clients is a company called Wine Doctor, located in Nevada. They’re a young company, and I work with them as a consultant, acting as a director of digital marketing. So, I’m actually a consultant representing their company. They’re a startup company that was featured on "Shark Tank." They have traction with some major retail accounts, and they’re working on penetrating more. The goal was to bring Project Bionic in. The key performance indicators were to grow their fan base and get more exposure for their brand on Facebook specifically. We didn’t focus on any of the other social channels.

SOLUTION

Please describe the scope of their work.

[The] work was focused on fan growth and brand exposure on Facebook. More specifically, some of their action items were to manage the community, create content, schedule postings, come up with creative work, and manage the technical aspect of the fan growth portion of it. So, managing ads, coming up with ads, [and] testing ads.

If you have 13,000 people that like your page, Facebook isn’t always going to put everything you post in front of all 13,000 people. They’re only going to pull out rich and engaging content that you’ve created. Then, the other aspect of it is that you can pay to promote the posts that you put up to a larger segment of all of your fans. That was another initiative that we were working on with them.   

What was your process for selecting Project Bionic with which to work?

My business partner is actually located in Seattle, and through natural networking and common contacts, we were exposed to Josh Dirks [co-founder and CEO of Project Bionic]. We tried to connect on a couple of projects during a two-year period, and then finally this was the first one we were able to connect on. We were very happy with the services they were able to provide for our client.

Can you provide a ballpark dollar figure for the size of the work that they’ve done for you?

For this project, it was a $2,500 a month retainer, with a six-month contract in order to execute the different deliverables that I mentioned. Then, Wine Doctor decided to throw an extra $1,000 per month on the fan growth budget, to push out ads and grow their fans on the page.

When did you start working with them?

I believe it was in April of 2014. The relationship is no longer ongoing.

RESULTS & FEEDBACK

In terms of results and feedback, is there anything you can share in regards to the work they've done?

We started off with 445 fans approximately, at the onset of the campaign, and when we ended, it was just shy of 13,000. What they were able to accomplish in that short time, which some of that in the first few months, I would attribute a lot of that to "Shark Tank." It was able to set the campaign on fire, but Project Bionic was definitely there to help facilitate and execute. A lot of it was naturally what Project Bionic does. Being fair and thinking logically, the "Shark Tank" effect was able to help amplify what they were doing.

How do you think they’ve performed?

They’ve done a great job. They’re very thorough, definitely on the cutting edge of where technology is, and marketing strategies within Facebook. I like their approach to things. It’s not a unique approach but, in my opinion, it’s the right approach. They consult when they need to consult, they’re friendly when they need to be friendly, and they’re thought leaders when they need to be thought leaders. We’re very happy with what they were able to do for us.

Is there anything unique about them that really makes them stand out, compared to other companies?

We haven’t worked with a ton of different social companies, but we have worked with a couple others in the past, and I’d say it’s a fully comprehensive approach. I think they have a good process in place in order to achieve the results that their clients are looking for.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

No, not that I can think of, and I’m trying to be critical right now. I really can’t come up with any holes to punch in the services that were delivered.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer