Programmers.io

BACKGROUND

Introduce your business and what you do there.

We’re a digital signage solutions provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Programmers.io?

They’ve provided website and marketing assistance as well as software development.

SOLUTION

What was the scope of their involvement?

The primary work is the ongoing development and maintenance of our commercial software. Programmers.io is taking care of enhancements and bug fixes on an ongoing basis. The main technologies used are .NET and AngularJS. They’re also developing our marketing website.

What is the team composition? 

We’ve worked with one project manager and three developers from Programmers.io. I generally work with the project manager.

How did you come to work with Programmers.io?

They were local and were recommended to me by a few people.

How much have you invested with them?

We’ve invested $200,000–$250,000 into the digital signage software.

What is the status of this engagement?

We started working with Programmers.io in May or June 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I don’t have any metrics to share, but Programmers.io has delivered everything we’ve asked for quickly. The quality is very good.

How did Programmers.io perform from a project management standpoint?

Once we’ve explained the requirement, they do their own research and deliver very fast. Typically, they’re able to do any website work within three cycles, or three rounds of going back and forth.

What did you find most impressive about them?

The turnaround time is the most impressive part.

Are there any areas they could improve?

The majority of the work happens offshore, which is always a challenge. Having a coordinator in the US would really help us, but their model doesn’t support that, at least not for lower-cost projects like ours. I’m pretty happy with the work itself.

Do you have any advice for future clients of theirs?

I understand their culture, so this collaboration is easy for me. Any company in the US that wants to outsource to India should be aware of the fact that there are cultural and geographic boundaries. They need to be patient in the initial days in order to get the most out of the relationship toward the end. Once expectations are set straight, the output will increase dramatically.

BACKGROUND

Please describe your company and your position there.

I am a programmer analyst and work sa a liasion between the Programmers.IO and our business teams to ensure the AS400 system stays operational and to cooridnate enhancements and system upgrades to continue the smooth operation of our construction equipment manufacturing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Programmers.io?

We have asked that the team maintain, enhance and troubleshoot our highly customized software running on the AS400.

What were your goals for this project?

We wanted a team that could work with us to keep the business flowing smoothly and serve as a backup to our in-house programmers. Ultimately, they have taken over the primary role of all AS400 operations.

SOLUTION

How did you select Programmers.io?

After meeting with them and going over our needs we started down the path of a 30 day trial and they were so good we have extended them indefinetly.

Describe the project in detail.

Maintaining our legacy and highly customized AS400 software.

What was the team composition?

We have a project manaber/lead and two programmers working with us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been estatic with the work provided. The team works to document the processes they are working on and provides us with the materials for us to use as well. They have automated several old processes so we no longer have manual interventions saving us time and money.

How effective was the workflow between your team and theirs?

We have used several technoligies and never had issues. They are willing to use whatever we need at the time from phone calls, emails and Miscrosoft Teams.

What did you find most impressive about this company?

The willingness to jump in and tackle things we don't know and they don't has been a huge help. Once they dig through the issue we always receive excellent documentation on the issue and fixe implemented.

Are there any areas for improvement?

None at this time.

BACKGROUND

Please describe your company and your position there.

Amberley Innovations exists to make business easier for SMEs. We do this through the intelligent automation and simplification of time consuming, error prone business processes. My role as Owner and MD is to ensure that our customers derive the maximum value for the lowest cost and help businesses focus on high value rather than mudane work.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Programmers.io?

We employed Programmers.io to design and build our corporate web site AmberleyInnovations.com.

What were your goals for this project?

Our main goal objective was to replace our existing, out of date site with a fresh look that is easy to update and allows to build out content.

SOLUTION

How did you select Programmers.io?

I had knowledge of the quality of work that Programmers.io had done in the past for businesses I had worked with. Having collected and interviewed a number of potential suppliers Programmers.io came on top of a scoring system based on project understanding, communcation, quality of references, and price.

Describe the project in detail.

Our brief was simple. Create a corporate website (AmberleyInnovations.com) that is fresh, eductates the reader, is SEO optimised and guides the customer to ask for more information.

What was the team composition?

There were multiple poeple involved in the project including designers, developers and a project manager. What I really like about their approach was the single point of contact for communication, but also the ability for the entire team to view and update the project, ask questions and provide input. This is one of the most effective remote development approaches I've worked with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The resulting website https://amberleyinnovations.com is the output from the engagement.

How effective was the workflow between your team and theirs?

The team were extremely professional and responsive and used collaboration technology (Bascamp) extremely effectively. The process from start to finish was laid out and discussed during the kickoff meeting and was followed throughout the process to the ultimate successful launch of the site.

What did you find most impressive about this company?

Their ability to listen and deal with an ambiguous specification is remarkable.

Are there any areas for improvement?

I'm struggling to think how this could have been improved. If there was any area for improvement it would for us to provide greater clarity and a stronger brief.

BACKGROUND

Introduce your business and what you do there.

Digital Futures is a technology venture capital investment firm. I’m a partner here.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Programmers.io?

We needed custom software development for the technology platform we’re providing.

SOLUTION

What was the scope of their involvement?

Programmers.io mainly provided frontend and middleware development in AngularJS, JavaScript, jQuery, and .NET. They helped create the initial proof of concept and added features and enhancements.

It’s a cloud optimization platform built to help our customers save cloud costs. Users can register and create dashboards, they have reporting and analytics capabilities, and they have functionalities for connecting to the cloud.

What is the team composition?

I believe there were 3–5 people on their technical team. I didn’t work with the team.

How did you come to work with Programmers.io?

They were based in the same area in Texas as us, and I found them online. I reached out to around three vendors, and I liked Programmers.io’s understanding of our requirements and needs. We talked to them about their experience and expertise, and they came through as natural and confident.

How much have you invested with them?

The range was $30,000–$45,000.

What is the status of this engagement?

We started working with Programmers.io in May 2019, and the project ran until November or December.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Programmers.io delivered on what we asked for, and they stepped up in some cases. We’re quite satisfied with the end result.

How did Programmers.io perform from a project management standpoint?

They met the deadlines, and the collaboration was fine. They used project management tools, and we had communication through online channels. There will be hiccups in any project of this complexity. I’m sure that there were one or two, but they weren’t big deals, and Programmers.io was able to resolve them. Things went smoothly overall.

What did you find most impressive about them?

They had the skills to execute, they were professional, and they earned our trust.

Are there any areas they could improve?

I can’t think of anything at the moment.

Do you have any advice for future clients of theirs?

As with any vendor, the client should know what they want. Otherwise, Programmers.io is a great solution for potential clients.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of business development for Gtech, LLC. We provide software development services, mainly in the airline and telecom domains, including 5G network design and deployment and wireless coverage solutions design. We also work as a manpower consulting company, providing Java and .NET developers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Programmers.io?

We needed an interactive website and a lot of automation for our day-to-day work.

SOLUTION

What was the scope of their involvement?

Programmers.io built our entire interactive website using PHP, Java, and Node.js and microservice architecture. It enables clients to ask questions and get answers in real-time, and it has a machine learning component for answering client questions when a representative isn’t available.

What is the team composition?

Our main point of contact is the program manager. Some of the developers were present during calls.

How did you come to work with Programmers.io?

We were referred to them by one of their clients, and they also came up during a search. We contacted Programmers.io, and they responded very well. They gave us quotes on time, had very detailed answers, and were interested in our work.

How much have you invested with them?

We spent about $80,000

What is the status of this engagement?

The majority of the work was completed in August 2020, but we have an ongoing maintenance contract with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The site was developed on time and on budget. Programmers.io didn’t charge for any out-of-scope work.

How did Programmers.io perform from a project management standpoint?

They were prompt and had streamlined internal processes, with weekly calls and demos for everything they delivered. They gave us full details over what they’d done and what they were planning for the following week.

What did you find most impressive about them?

They suggested a lot of new technologies that we weren’t familiar with. It was a good experience working with Programmers.io.

Are there any areas they could improve?

I was very happy with their work, so I have no suggestions.

Do you have any advice for future clients of theirs?

Programmers.io is a good option for companies looking to employ new technologies, such as microservices and cloud components. I was impressed by their knowledge in these domains, and by what they did for us.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Central Metric. We’re a consulting agency for B2B companies. We help with operational strategy, provide technical support for administration, and more.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Programmers.io?

We needed some custom development support on WordPress projects.

SOLUTION

What was the scope of their involvement?

They’ve mainly done WordPress projects with us. The first one was a WordPress website migration from one server to another. They set up a staging area so we could see changes before they went live.

They also helped a client of ours migrate their website. They got the original framework and finished the migration very quickly.

What is the team composition?

Reena (Manager) is my main point of contact. There are two others I’ve interacted with, as well.

How did you come to work with Programmers.io?

They responded to a job we posted on Upwork. Their rates were low and I liked that they’re a full-service agency.

How much have you invested with them?

We’ve spent $2,000, so far. We pay $1,000 per month. As of now, there are detailed records of their hours so we know where the finances stand. 

What is the status of this engagement?

We began working together in May 2020 and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They have consistently finished projects ahead of the deadline. We’re still learning how to collaborate, and they have come in over hours each time, but that’s to be expected at first.

How did Programmers.io perform from a project management standpoint?

They’re easy to work with. They send daily emails reporting progress, addressing any concerns or questions they have, and asking if I have anything to address. We use Trello, and communicate via Slack, email, and occasionally, Upwork.

What did you find most impressive about them?

Their speed and extent of talented resources are great. They’re always asking for more to do.

Are there any areas they could improve?

I would like it if they had a project manager and QA person. I’d also like more communication throughout the day from them.

Do you have any advice for potential customers?

Be very clear about your expectations and the scope of work. Record your meetings and calls with them as you explain the scope, and share that recording with them to use as notes. Be ready to handle the project management side of things.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Geraci LLP. Geraci LLP is a law firm, media, and consulting company catered to the non-conventional lending space.

Geraci is the “go to” provider for all lending related matters and is your resource with growing your business. Our legal departments consist of Banking & Finance, Corporate & Securities, and a Litigation/Bankruptcy team.

Geraci Media plans four corporate conferences a year, two investor shows, and two educational conferences, along with a monthly loan originator magazine. Geraci Consulting is your resource with finding capital and connecting you with who you need to know.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Programmers.io?

We needed help designing, implementing and updating websites for both our own company and our clients

What were your goals for this project?

Produce high-quality websites that would promote conferences, new product lines and provide our customers with white label services.

SOLUTION

How did you select this vendor?

We chose Programmers.io because of their track record of delivering projects on time and on budget. Our resource was Upwork.

Describe the project in detail.

We were assigned an account manager immediately and they contacted us the next day. After the initial call we were asked to provide a questionnaire. Then they provided mockups within 5 business days. The revision process took about 2 weeks with most revisions happening coming back the next day. Once we were happy with the design, the test site was created in 2 weeks. Then they did revisions based on feedback. Revisions were completed in 24-48 hours. Within 45 days, the site was ready to go live. After go live, they provide maintenance and updates as needed.

What was the team composition?

Account Manager, Backup Quality Control Specialist, Designer, Backup Designer and Developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website was completed quickly and on budget and an ongoing relationship was created to make sure that it stayed up to date with minimal effort from our company

How effective was the workflow between your team and theirs?

They provide a close working relationship that allows issues to be addressed and questions to be answered quickly.

What did you find most impressive about this company?

Overall response time and addressing issues

Are there any areas for improvement?

n/a

BACKGROUND

Please describe your company and your position there.

I’m a graphic designer who is managing multiple projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Programmers.io?

I needed help with web and mobile application development.

What were your goals for this project?

To be sure that my websites were up-to-date, modern, and in line with current standards.

SOLUTION

How did you select this vendor?

I found them on Upwork and have worked with them for some time now.

Describe the project and the services they provided in detail.

They work on a multitude of web development projects, including web and mobile apps.

What was the team composition?

I actively communicate with two to three people. That ensures they are clear about the project scope.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Working with them gives me peace of mind. I know that I have a team in place to handle my development needs.

How was project management arranged and how effective was it?

They regularly establish clear deadlines, which allows me to contact my clients and accurately inform them when projects will be completed.

What did you find most impressive about this company?

They’ve turned around projects relatively quickly and have been able to resolve many issues that I’ve struggled with.

Are there any areas for improvement?

If they offered weekend hours, or better hours during EST time, it would be helpful for our communications.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Kanak Exports, a company that deals with compostable products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Programmers.io?

We wanted to have a very crisp website with a good layout for our customers. We also had to meet tight deadlines for a trade show. It was important to update the look of the site since a lot of new customers would be visiting us at the show.

SOLUTION

What was the scope of their involvement?

We're in a fairly high-growth industry, and Programmers.io was very responsive to our requirements. For example, we were particular about the layout and graphics. The product had to be described in certain ways.  

Our project manager guided Programmers.io through the content, did all the planning, and communicated what needed to be done for the website. We worked with a graphic design agency, and they relayed their ideas as well. It was a very good collaboration.

What is the team dynamic?

For the website, we worked with 12 of their people.

How did you come to work with Programmers.io?

I know Anshul, the CEO of the company.

How much have you invested with them?

We have spent more than $50,000 on their services.

What is the status of this engagement?

We started working together in January 2015, and the relationship is ongoing. They continue to take care of site maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers really like the website. We’ve had positive feedback about the site, especially for the layout, graphics, and user flow.

How did Programmers.io perform from a project management standpoint?

They made sure they delivered what we needed before the deadline. They work quickly, pay close attention to details, and are very responsive. We communicate through email and conference calls on Skype.

What did you find most impressive about them?

They have always been creative with the solutions to our challenges. They’re flexible and very friendly.

Are there any areas they could improve?

Nothing comes to mind. There are always certain challenges during these projects, but there’s nothing negative to report about Programmers.io. Our experience has been good.

BACKGROUND

Introduce your business and what you do there.

I'm the assistant dean, medical director, and director of clinical training for a medical institute and affiliated universities in Poland that has been around for almost 23 years.

We started an English language medical program at two medical schools in Poland. We have about 600 students at any given time and we take about 100 or so new students per year. We have two medical programs. The six-year medical program is for students coming out of high school or students with no science background. We also have our traditional four-year medical program for college graduates who have completed pre-med courses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Programmers.io?

We needed help with our online business and with everything for our IT environment. We had a website platform, but it wasn’t as advanced as it should have been. We needed them to help us improve our website so that it looked appealing.

SOLUTION

What was the scope of their involvement?

The current website was completely built by them, and now they’re working on two new websites, one of which is for alumni. They also built a payment portal that corresponds to an exam students have to take, which is integrated with the bank so transactions are smooth and secure.

Programmers.io helped us make sure all of our material was secure and that nobody could hack into it. They also recently built an online application process to replace a formerly manual application process.

Additionally, they’re helping us integrate Salesforce. When inquiries come in, we want to see how many of them are actually being converted, and we also want to monitor our employees’ performance to see if they’re really doing the work.

On the marketing side, they integrated Google Analytics and Google AdWords, and they’re advertising on Facebook and YouTube. Basically, Programmers.io handles all our online marketing.

How did you come to work with Programmers.io?

We interviewed a certain number of people and tried out a few as well, but we didn’t like what they were coming back with. Programmers.io and their team wrote stuff up pretty well and all the pieces seemed to fit together.

How much have you invested with them?

We've spent almost $1 million dollars in the last two years.

What is the status of this engagement?

We started working with them in April 2014 and the collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website is a lot more user-friendly and up to date. The number of inquiries has quadrupled over the years.

How did Programmers.io perform from a project management standpoint?

Meeting deadlines and communicating effectively is not an issue. If I send an email today, I’ll have an answer by morning. I personally know the owner and I deal with him directly. He’s specifically assigned two to three people to our account to make sure everything is going smoothly, and anytime we need them, we just email them.

What did you find most impressive about them?

Everything has been great. They are usually on time and I certainly can’t complain about the quality of work so far. They have good people who are able to take the idea or the graph we give them and rewrite the whole thing. I wouldn’t be spending a good $30,000–$40,000 a month on them if they weren’t good.

Are there any areas they could improve?

No, I can’t think of anything.