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Obsessed with building better customer experiences

We are Profound, an award-winning experience design agency obsessed with building solutions for better customer experiences. 

 

We are a little bit more human, a little bit different, and we know our clients appreciate that. We approach everything we do with a customer perspective, and this approach has been highly valued by brands, including Interflora, Unilever, Majestic Wine, WE Fashion, Jewson, Screwfix, B&Q and many more. 

  • $25,000+
  • $150 - $199 / hr
  • 10 - 49
  • Founded 2005
Average Review Rating
4.6
Total Reviews
6
Most Common Project Size
Less than $10,000
Average Referral Rating
4.7 /5

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    Highly Rated Similar Providers

    Overall Review Rating

    4.6
    • Quality

      4.6 /5
    • Schedule

      4.6 /5
    • Cost

      4.1 /5
    • Willing to Refer

      4.7 /5
    See all 6 Reviews
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    Web & UI/UX Design for Telecommunications Company

    • Business Consulting UX/UI Design Web Design
    • Confidential
    • Mar. - Sep. 2021
    5.0
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "The quality of their written output was exceptional."

    Oct 23, 2023

    A telecommunications company hired Profound to design a headless customer portal. They defined the user journey and stories, validated the requirements, prioritized features, and designed the dashboards' UI.

    E-Commerce ReDesign & Dev for Local Florist Community

    • E-Commerce Development UX/UI Design Web Design Web Development
    • Confidential
    • Jan. - Dec. 2021
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were responsive to our needs and provided on-time delivery."

    Aug 3, 2023

    Profound redesigned and developed a local florist community's e-commerce website. Profound integrated three sites into one platform, being responsible for UI/UX design and functionalities development.

    Web Dev & Design for Refurbished Electronics Company

    • Web Design Web Development
    • Less than $10,000
    • January 2024
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    4.5
    "They hit the nail on the head with this project."
    Feb 6, 2024

    Profound developed and designed a website for a refurbished electronics company. The team revamped the frontend, created designs in Figma, and aligned the website with the client's brand guidelines.

    E-Commerce Dev & SEO for Tire Retailer & Wholesaler

    • E-Commerce Development Search Engine Optimization
    • Confidential
    • Feb. 2022 - May 2023
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    3.0
    Willing to Refer
    4.0
    "Their technical expertise makes you feel that you are in safe hands."
    Nov 17, 2023

    Profound rebuilt a B2C website for a tire retailer and wholesaler. They gathered documents, integrated Commercetools, Storyblok, Bynder, and Algolia with the client's ERP, conducted testing, and enhanced SEO.

    Web Dev & Hosting for Engineering & Manufacturing Company

    • E-Commerce Development UX/UI Design Web Development
    • $10,000 to $49,999
    • July 2022 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    4.5
    "The team at Profound has excellent communication with ours."
    Oct 26, 2023

    Profound was hired by an engineering and manufacturing company to improve their website's UI/UX. The team is also responsible for web maintenance, hosting, and ongoing management and support.

    E-Commerce Dev for Powered Access Platforms Company

    • E-Commerce Development UX/UI Design Web Design Web Development
    • Confidential
    • Jan. 2020 - Jan. 2021
    4.0
    Quality
    4.0
    Schedule
    4.0
    Cost
    4.0
    Willing to Refer
    5.0

    "Overall, they were good, and the team delivered the objectives."

    Jul 26, 2023

    Profound developed an e-commerce website for a powered access platforms company. The team was responsible for frontend development, content management, and e-commerce features integration.

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