Education Management Agency
PRODIREKT’s innovative solutions for career and talent management offer a bridge between strategy and education, while our business group, with the Verbalists Communication Network, dedicated to language studies, professional training, and translating services, helps our individual and corporate clients achieve their objectives in international communication.
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the project
Business Services for Health Government Organization
"The company has consisted of an amusing staff who always want the best for the client."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a medical manager, I worked for government in health services in my country and may main duties and responsibilities are hiring and training administrative staff, evaluating staff performance, scheduling staff for their work, establishing office policies and procedures.
For what projects/services did your company hire PRODIREKT?
healthcare administration, for creating a work environment that treats patients in the most effective and financially responsible way possible.
How did you select this firm and what were the deciding factors?
I decided to get help from some agency. After a long research I contacted Prodirekt because of their reviews and reputation: their website and social media also looked highly professional to me.
Describe the project in detail and walk through their service package.
The program covers all the aspects of patient service in the Canadian healthcare system including medical terminology, hospital administration, infection control, finance, billing and medical software simulation. students have the option of participating in a co-op work placement and immersing themselves in the health care administrative industry in Canada.
How many resources from the vendor's team worked with you, and what were their positions?
they were three, The director manager, and two of the Operation and admission managers.
Can you share any outcomes from the engagement that demonstrate progress or success?
Well, I just finished my first term and I have learned a lot about how go through in the EMR.
How effective was the workflow between your team and theirs?
The response always was very quick for email, whats app and I have some meetings with the director manager by zoom. I think the communication is very effective and detailed.
What did you find most impressive or unique about this company?
They always resolve all my problems highly efficiently, and try to figure out all the client needs. The company has consisted of an amusing staff who always want the best for the client.
Are there any areas for improvement or something they could have done differently?
I think Prodirekt is a well-organized company. I can't find any area of improvement.
PRODIREKT has successfully finished their first term with the client, delivering reliable information about the EMR process. They regularly hold meetings and communicate in a responsive, effective, and thorough manner. Furthermore, they fulfill the client's needs and resolve issues efficiently.