Prodigi Agency

BACKGROUND

Please describe your company and your position there.

I’m Sirane Khachikyan, Senior SMM Manager of NRGaming which is a premier entertainment company. Land-based and online activities are licensed in African countries such as Tanzania, Zambia, and Ethiopia, among others. We strive to provide the greatest possible gaming experience to our consumers in the sports and casino verticals, always adding new content and features to keep them entertained.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency, and what were your goals?

I hired WeProDigi for paid ads services.

SOLUTION

How did you select this vendor and what were the deciding factors?

I contacted the company through their website

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Firstly, the team gave us thorough research about the company and our competitors through an analysis. They did multiple A/B tests, target tests, platform tests, and visual testings. They came to the conclusion that programmatic platforms were the best for us. Each month we were given a report on the statistics on the realistic growth thanks to the ads.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of an account manager and a PPC specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the ads, our visitors increased by 60%, the bounce rate decreased by 15%, and conversions went up by 260%.

How effective was the workflow between your team and theirs?

Our contact manager was very effective, she was responsive all the time and answered any questions regarding the project. The team was very harmonious and efficient.

What did you find most impressive or unique about this company?

The team’s efficiency, workflow, and how well they understood our goal.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I’m the web developer of ARATOURS SA which is transportation, tour, web design company based in Switzerland. We have tours based in Armenia, Switzerland, and Central Asia, deluxe and qualified transfer services in Switzerland, and Swiss quality web designing and development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency, and what were your goals?

I hired ProDigi for paid ads services.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found the company through their website.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

As their first step, the company provided a thorough analysis of our company and our competitors as research. They sent us a report of different tests, including target tests, visual content tests, A/B tests, and platform tests. As a result, they concluded that Microsoft ads were the right choice for our specific company. Each month we were given a report on the statistics. We had many growth statistics thanks to their ads.

How many resources from the vendor's team worked with you, and what were their positions?

The team consisted of the PPC Specialist and Account Manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to the ads, our visitors increased by 50%, the bounce rate decreased by 17%, and conversions went up by 220%.

How effective was the workflow between your team and theirs?

Our account manager was very responsive all the time and answered any unknown questions regarding the ads. We could tell that the team understood our goal completely and how dependable they are.

What did you find most impressive or unique about this company?

The team’s professionalism, and work ethic.

Are there any areas for improvement or something they could have done differently?

No. I’m satisfied with the outcome.

BACKGROUND

Please describe your company and your position there.

I'm the CEO and co-founder of Payman Technologies CJSC. We provide an online B2B and B2C platform, which is the marketplace for services in the beauty sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency, and what were your goals?

We've hired WeProdigi Agency to help us organize complex marketing campaign on digital platforms to sharply raise our brand awareness and increase the amount of active users.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched among various marketing companies in our network that have relevant experience on this complex subject, and after negotiations with the executive staff of the company, we decided to build long-term cooperation with the WeProdigi Agency.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

After describing the main goals for the company and desired behavior of our customers, we have built detailed strategy for two directions in SMM and paid advertising solutions on different platforms (Google, Youtube etc.). Key messages were identified in terms of business advantages. They also planned and organized the close relationship management with the B2B customers to develop the reliable partnership. In addition, two mixed media videos were produced by the video production team, which helped us cultivate our image in a new way and raise brand awareness.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager, social media marketer, digital marketing specialist and video production specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We increased our client base by 100% in 2 months which, was the key goal for organized campaign. The overall activity in social networks was transfered to another level and almost all parameters multiplied in a short period.

How effective was the workflow between your team and theirs?

We had general in person meetings every two weeks and had active communication via email almost 2-3 times a week.

What did you find most impressive or unique about this company?

They showed a real holistic approach and flexibility in their daily work. This helped us a lot to understand and run an effective campaign.

Are there any areas for improvement or something they could have done differently?

We are satisfied with every aspect of their work.

BACKGROUND

Please describe your company and your position there.

I’m Dr. Anna Khachikyan, an obstetrician-gynecologist. I do women’s consultations, pregnancy consultations, aesthetic-laser gynecology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency?

I contacted WeProdigi to create a professional blog page from a personal account, to promote my services. I figured out they were the best suit for me, considering the pricing and quality of their work.

SOLUTION

How did you select this vendor?

I selected Prodigi through their website. I was having a bit of trouble finding the greatest team suited for my brand and my pages. I chose to work with them because they were so communicative and let me know every detail about my pages.

Describe the scope of their work in detail.

We started out from Instagram and Facebook, and after seeing how many messages, how much engagement and activity was shown on the pages, they recently suggested TikTok as a new trendy platform.

What was the team composition?

There was an account manager, social media marketing specialist, and production team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They created pages from zero. They assembled a big following in a short time. Since 2018 I’ve reached more than 16k followers on Instagram, over 20k likes on my Facebook page, and almost 5k followers on TikTok. You can check everything out here.

• https://www.instagram.com/dr.anna_khachikyan/
• https://www.facebook.com/DrKhachikyan/
• https://www.tiktok.com/@dr.annakhachikyan

How effective was the workflow between your team and theirs?

We have easy communications together, they are always available. We always know at which stage we are at all times. They are very detailed and meet all my needs as a client.

What did you find most impressive about this company?

I am really impressed by their professional approach.

Is there any area for improvement or anything that could have been done differently?

I’m satisfied with the outcome.

BACKGROUND

Please describe your company and your position there.

I’m a Founder at ArmSites which provides web development services to B2B businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency, and what were your goals?

I needed a company who would create an explainer video about the website creation process, so my clients could understand the whole process in detail. Our clients did not have a good idea of the work process and needed to describe and present the technical part in more detail so that people could better understand the timing.

SOLUTION

How did you select this vendor and what were the deciding factors?

I know Prodigi from my previous work experiences. And now I’m impressed with the quality of the work they’ve done.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

First of all, they’ve provided all the details about the process of video creation, provided me with the relevant timeline and descriptions. After they started the work and the whole process was agreed with me, we hadn't any issue with the bad understanding or smth like this.

Who did you work with and what was the feedback process like?

There was an account manager and the production team. The account manager confirmed with me each stage of the production process, so we never had any misunderstanding during the cooperation. In the end, I got what I was looking for.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After the release of the video, many of my clients began to have a better idea of the work process and the nuances of all the services provided. And that was my primary goal.

Describe their project management style, including communication tools and timeliness.

It was very easy to communicate and understand the ideas of each other, we were on the same wave.

What did you find most impressive or unique about this company?

Their flexibility was impressive.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the founder of AMS. We provide modern solutions for video surveillance, security and automation of apartments, buildings, private houses, and commercial areas. We are the official importer of HIKVISION, Fanvil, ZYCOO, Everlux, HDL, DSPPA brands in Armenia.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency?

We work with them on social media management. We had a problem with our brand awareness on social media. WeProdigi helps us to expand our growth and to increase our brand awareness, increase our target audience which would promote our business prompt growth and pave the way to new openings and beginnings.

SOLUTION

How did you select this vendor and what were the deciding factors?

Local referrals. One of our business partners used to work with Prodigi. They were highly satisfied with the company so we followed their advice. We received a detailed proposal from them in relevance with all our requirements and primary goals. The price-quality of their service is more than justified.

Describe the project in detail and walk through the stages of the project.

A team of professional specialists is working on our project, including creative managers, targeting specialists, content creators, and the most professional graphic and motion graphic designers. They create content for us, update our social media on a daily basis and communicate with potential leads. They help us with strategy as well. First of all, they develop a concept for social media each month and provide KPIs which they overcome every time.

How many resources from the vendor's team worked with you, and what were their positions?

I have two direct contacts: the account manager, who handles our account, and Valera- the social media manager. Both of them are very dedicated to their job, and do everything to meet our needs and goals. It’s very easy to communicate with them and find a great solution for the business.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall we're extremely satisfied with everything we've seen from WeProdigi Agency. Social media hits increased, and our target market showed strong responsiveness. After cooperating with Prodigi our base of loyal clients increased more than two times because they always use the magic of remarketing as well. Plus, after 2 months of hard work, the total engagement of our social media page increased by 37.5% compared with our competitors.

How effective was the workflow between your team and theirs?

The workflow couldn't be any better. Their communication is top-notch, and they keep us informed of their next steps. We have high expectations and they, primarily Valera, have exceeded it. All points are worked out in every detail.

What did you find most impressive or unique about this company?

WeProdigi offers a superior level of customer service. They do care about our company and our goals. They are very devoted to the job they do. And the most important grade for their work is our business growth. They have proven this many times.

Are there any areas for improvement or something they could have done differently?

Only the first month of our cooperation was a little bit difficult and we have spent more time than now to make a great workflow together. Now they are like members of our own team and can present our product as their own. All is great.

BACKGROUND

Please describe your company and your position there.

I am a partner at AM Law Firm. AM Law Firm is the largest full-service law firm in Armenia which provides the highest quality legal support to its clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency?

We hired WeProdigi Agency for social media management in order to manage and grow our social media presence.

SOLUTION

How did you select WeProdigy Agency and what were the deciding factors?

After a broad online inquiry, we succeeded to select WeProdigi Agency as they met our creative and planning needs for social media.

Describe the project in detail and walk through the stages of the project.

We started with an onboarding call. Next, they formulated an overall strategy, helped us with content creation, devised a content calendar and more. They update our social media on a daily basis and communicate with potential clients.

How many resources from the WeProdigy Agency team worked with you, and what were their positions?

We worked with the account manager who handled all elements of the project. Our main communication was with the account manager and the social media marketing specialist, however, a whole team of creative people works for our project as well. They were extremely drawn in, proficient, and guaranteed our requirements were being met.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After starting working with WeProdigi our social media hits got increased, and our target market showed strong responsiveness. Our new strategy allows us to communicate with the target audience directly and they get the needed assistance. This method of staying in contact increases brand awareness by attracting new customers via right and fast communication.

How effective was the workflow between your team and theirs?

Extremely effective. Their communication is top-notch, and we had no issues meeting or staying on track.

What did you find most impressive or unique about this company?

WeProdigi offers a superior level of customer service. They accommodated our needs and were obviously passionate about social media marketing.

Are there any areas for improvement or something they could have done differently?

I have nothing, but good things to say about this company.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of Porsche Center Yerevan. Porsche AG is a German automobile manufacturer specializing in high-performance sports cars, SUVs and sedans.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency?

We hired WeProdigi for running our social media platforms and providing digital marketing services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our cooperation has a long history. When we started working WeProdigi was a new agency and I can say that we are one of their first clients. When they reached us and offered their services we were so surprised by their professionalism that we decided to give them a chance. Till today we have never been disappointed. We have seen them grow and become one of the best agencies in the market.

Describe the project in detail and walk through the stages of the project.

Simply put, they are our marketing team. They help us with automation, content creation, strategy and more. I truly enjoy the relationship that I have with WeProdigi. I cannot say enough positive things about this company as they have truly helped us to increase our brand awareness.

How many resources from the vendor's team worked with you, and what were their positions?

Our main communication is with the account manager and the social media marketing specialist as well, but a whole team of creative people work for our project. As our cooperation is quite long, we are more than just colleagues. We know almost every member of their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As I mentioned above, we have a long history of cooperation, and during these years we have succeeded to generate interested customers. If we talk about Facebook, we can say that during last year we have received more than 200 calls from our potential clients and even sold a car. There is one more thing that I would like to mention. For us It’s very important to follow the international standards, as we very often go through an audit from our head office and thanks to WeProdigi we have never failed and always received high scores.

How effective was the workflow between your team and theirs?

Regarding the team: More than anything, they wanted to make sure we were using the right marketing tools and it is clear that our success is their top priority. We really appreciated their high level of communication and ability to execute on what was promised.

What did you find most impressive or unique about this company?

Their team is incredibly professional and knowledgeable. They are the best company to work with. Really Best Services and 24/7 support.

Are there any areas for improvement or something they could have done differently?

We are highly satisfied with the cooperation with them. I would only suggest continuing developing and implementing their creative ideas.

BACKGROUND

Please describe your company and your position there.

I am the Founder of SMARTOLOGY, Digital Business Academy. We provide practical digital marketing courses for business representatives, professionals & beginners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency, and what were your goals?

We hired WeProdigi to create an Explainer Video to quickly introduce ourselves and explain what the services we offer. Our main goal was to describe the company's products and services in a way that resonates with our target audience's pain-points. The goal was to get the customer interested in our company so they'll want to to learn more.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had conversations with quite a lot of companies. I was attracted to WeProdigi because they actually gave me a concrete plan of what they’d like to do, and their pricing was reasonable for what they had to offer.

Describe the video(s) and the process in detail, including the project steps and all stages of production.

After evaluating the market and understanding that we want to work only with WeProdigi, we got in touch with them. It was very useful to have a video call and discuss all the details with the account manager. We filled the script questionnaire and the team started working on it. The result was fascinating.

After came the stage of working on the storyboard and after confirming it we moved to the design stage. Meanwhile, they provided voice over artists and we chose our favourite one. The animation stage was the most interesting one as everything came to life. In the final part sound effects and music was added. The video was delivered in a very short time.

Who did you work with and what was the feedback process like?

Our main contact person was the account manager who was always ready for an extra mile. If we had any specific questions regarding the video production process we used to have video calls with our account manager and the project manager as well. They were both very eager to create a video with the “WOW” effect as we expected.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’ve seen tremendous growth for our brand and can witness reaching a wider market instantly. They’ve worked efficiently.

Describe their project management style, including communication tools and timeliness.

It is very effective. WeProdigi’s team has already a built in structure that can be customized to any business. Personally, I feel like they apply the best business practices to everyone and then customize accordingly.

What did you find most impressive or unique about this company?

They are responsive, flexible, smart and efficient.

Are there any areas for improvement or something they could have done differently?

I have no complaints. There isn’t a single thing that could be done better.

BACKGROUND

Please describe your company and your position there.

I am the CEO at Rumors Monitoring. Rumors Monitoring is the largest online media database. A highly relevant media monitoring service with intuitive dashboards, one-click reports, and tailored solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WeProdigi Agency?

We hired WeProdigi Agency for social media advertising and management to help expand our growth.

SOLUTION

How did you select this vendor and what were the deciding factors?

We considered a few merchants that we found online. We found that WeProdigi’s pitch and pricing matched our goals 100%.

Describe the project in detail and walk through the stages of the project.

We had an onboarding meeting to examine goals, expectations, deliverables and timelines. Around 6 days after the fact, we had a kickoff call to review the launch and tie up loose ends. From that point forward, WeProdigi's group essentially took care of everything and reported the results to us.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a primary and secondary contact. One was an account manager Mary and the other was an advertising specialist Lilit.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They did exactly what they said they would. After a couple of months of working together, we finally saw our sales increasing. The growth is very exciting. We were able to generate some high quality leads from the targeted people we wanted to reach.

During 3 months of doing an advertising campaign, we succeeded in reaching our targeted audience, increased the number of our customers and increased our ROI with 35% by having a small budget for advertising and our conversion rate immediately increased.

How effective was the workflow between your team and theirs?

I pose a great deal of inquiries. Their group is in every case responsive and patient.

What did you find most impressive or unique about this company?

Once more, I simply love their responsiveness and suggestions.

Are there any areas for improvement or something they could have done differently?

No, there are not.