Unlock the full value of your Data
Higher Intelligence. Deeper Insights. Smarter Decisions.
We’re passionate about developing data-driven solutions that provide highly informed answers to your most critical questions. Data analysis is both art and science. To unleash the game-changing potential of your data, we field a team that’s deep with technological expertise, analytical acumen, and outside-the-box creativity.
Raise your expectations and your competitive advantage. ProCogia’s approach is highly collaborative. The synergy of our staff’s diverse backgrounds and talents with those of our clients and partners has consistently produced measurable and lasting results for organizations across a variety of industries, including: * Large multinational corporations * Leading private equity firms * Mid-size companies * Small start-ups * Non-profit organizations
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T-Mobile, Starbucks, CLA, Microsoft, Bill & Melinda Gates Foundation, Genentech, REI, Getty Images and Kaiser Permanente
Improve decision quality with expanded Data Management and Visualisation Capabilities for a health care provider
A non-profit health plan provider engaged ProCogia to lead the implementation of a visualization solution and design an enterprise data warehouse (EDW) to expand organizational analytics capabilities. We took a multi-threaded, agile approach that allowed the company to quickly produce high-quality visualizations, while also advancing its core data management and BI infrastructure.
Analytics to improve Telecom company voice coverage by 30%
A national mobile carrier was consistently ranked in the bottom half of the telecom industry on voice coverage in 125 metropolitan areas. The company engaged ProCogia to develop a system for precision monitoring, identification, and isolation of call-coverage deficiencies.
We significantly improved troubleshooting performance with real-time detection of daily deficient calls and precise geolocation of areas experiencing poor coverage. In 2017, the mobile carrier earned first or second place in industry voice-performance rankings in 39% of 125 metropolitan areas, and improved call reliability by 30%.
Improved Data Metrics for In-vehicle IoT device
The IOT devices were creating an overwhelming amount of data.
ProCogia sourced, cleansed ingested and analyzed the previously unusable IOT device data
We visualized the data through a bespoke Dashboard which presented a set of tailormade metrics for their product
Product Managers could carry out their own investigations through an interactive dashboard with near-live data
System monitoring tools implemented to track the volume of data saved and alert the client of anomalous volumes of data
Migrated leading Pharmaceutical company to a centrally managed, highly available, compliant R Studio Environment on AWS
Provided project-based assistance to clients’ Biostats team by implementing an infrastructure solution to their underperforming workflow. The solution was achieved by launching an RStudio environment on AWS along with other R applications. KPI’s from the project include increased productivity, inter-team collaboration & greater insights reported to stakeholders We also provided mentoring and training to the Biostats team.
Data driven decisions on IoT sync up devices and campaign strategies
ProCogia led the Product Managers of a sync up IoT device to explore the unfamiliar territory of usage and purchase behavior. Despite the data sources being disparate and unidentified, ProCogia uncovered, transformed, and presented them via a customized dashboard. The previous IoT device sync up and campaigns were created based on assumptions and experiences rather than data insights. With a better understanding of the usage and purchase behavior, the Product Managers were able to improve their IoT device data and modify their future campaign strategy accordingly.
Prescriptive Impact Analysis of Digital Assets
Reviews
the project
Data Analysis & Program Management for Microsoft
"They offered a flexible and transparent partnership."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the director of partner programs and channel management at Microsoft.
What challenge were you trying to address with ProCogia?
We needed help with analytics for a learning partner program.
What was the scope of their involvement?
ProCogia supported the learning partner program. They helped with all the program management, including any challenges in the proposals and an analysis of pros and cons.
They were also responsible for the data analysis work. This included all the reporting for tracking purposes to judge effectiveness and whether our partners met the criteria to remain in the program, as well as what their member tier should be. ProCogia used Power BI and Excel for the work, and our team handled the development tasks.
What is the team composition?
There were two people from their team working with us. One person was a program manager and the other handled the data analysis, software assurance, and e-learning.
How did you come to work with ProCogia?
When I joined the team, ProCogia was already working with the group.
How much have you invested with them?
We spent $150,000 per year.
What is the status of this engagement?
We worked with ProCogia from October 2014–February 2019.
What evidence can you share that demonstrates the impact of the engagement?
We had about 1,000 learning partners in our channel that were globally distributed and the channel needed to meet specific criteria for their member tier. ProCogia’s work was very instrumental in tracking the status of our partners.
I had close to $90 million in terms of general incentives to utilize to drive programs, technologies, and other initiatives, and we made that decision based on ProCogia’s analysis with our product group and technologies. We were able to put the right journey incentives in place because of their work, helping us move the needle in the right direction.
How did ProCogia perform from a project management standpoint?
Their project management was very good and the team delivered consistently. They had regular meetings with each member of my team. On a quarterly basis, the CEO and I had meetings, as well.
If something wasn’t going right, I could pick up the phone and they’d fix it. One of the reasons I kept working with them was their transparency. They were upfront if a resource was leaving in the next few months and they would plan for a new one. They were involved in selecting candidates, too.
Another thing that was beneficial for me was the hand-holding period for a month or so where they didn’t charge us for the extra person. They did this so there would be a simple transition over to the new person during the shadowing process, which we appreciated.
What did you find most impressive about them?
They offered a flexible and transparent partnership. If I had a challenge with my budget, I could easily pick up the phone and speak to them. They were able to accommodate the scope of work so we’d be able to keep two people and keep the project going.
Are there any areas they could improve?
There’s nothing to improve — I wouldn’t hesitate to recommend them to others, as well.
Do you have any advice for potential customers?
Be open and transparent about what’s not working and how you can come together to fix it. Have regular meetings — one of the benefits for me was being able to reach out to them directly.
the project
Analytics & Prototyping for Major Telecommunications Company
“When we assign them something, they treat it as high priority.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m a senior manager at a large telecommunications company. I run the analytics, engineering, and strategy team. We source analytics and network insights that drive a lot of business decisions.
What challenge were you trying to address with ProCogia?
We hadn’t had anyone focus on analytics before, and my team had been recently formed for that purpose. I started looking into the data scientist world and came across ProCogia.
What was the scope of their involvement?
ProCogia created advanced analytics using machine learning and certain data science models. They’ve also done a lot of prototype work for my team.
What is the team composition?
We started with one person from their team. After 3–6 months, we were able to show the value of the new data products we were working on, and the team on ProCogia’s side was expanded to a maximum of five. We would go up and down between 1–5 people, depending on the level of support we needed.
How did you come to work with ProCogia?
We met their CEO through a referral. We started a small trial to see what value ProCogia could add to our team, and we went from there.
My boss told me that they had three months to show us what they could do.The ProCogia team didn’t shy away from getting their hands dirty, and their CEO actually came in to help, because he wanted to earn our business. That showed a lot of commitment at the start, and helped them gain the trust of myself and my leadership team.
I like smaller vendors because they’re willing to invest and grow with the business. ProCogia came across as a small and mighty team at the time. They knew what they were doing, and they were willing to grow with us.
How much have you invested with them?
We have yearly scopes of work with them. Their rate is quite reasonable.
What is the status of this engagement?
We started working with ProCogia in March 2016, and it’s ongoing. 2016 was more of a trial year, and, after they earned our trust, we gave them a dedicated scope of work.
What evidence can you share that demonstrates the impact of the engagement?
We have a lot of network data inside the company, from network equipment, customer usage, and so on. We take customer privacy very seriously, so that data is confidential. We’ve done a lot of analysis based on that data in order to come up with network improvements within the company. We’ve made a lot of improvements over the last 3–5 years, and that’s come out partly because of ProCogia’s contribution. Right now, the data set we’re working on is getting one trillion records per day. My team and partners are able to work on that data set pretty well.
The quality of work is dependent on whom they assign to the project. When we have more technical leads to take care of things, the work will usually be higher quality. Sometimes, on smaller-scale projects, we might decide to put lesser-experienced people on, so the quality will be lower. It’s true for any company out there that having more senior people will lead to better quality.
ProCogia’s work is usually very detailed. They love working with the data. They understand the problem statement from the beginning, which helps us move on to the next phase. We have to create a lot of new products, some of which we aren’t sure we’ll be using in the future. If they create 10 prototypes and we’re using two of those, I’m already happy. We’ve had success with them on many of our projects.
How did ProCogia perform from a project management standpoint?
Their flexibility is amazing, in that they don’t shy away from giving us more people in order to meet our scope of work. They’re willing to go above and beyond to get things done for us. We have daily standup meetings with the team during peak times, and they just work directly with one of my team leads when it’s not necessary to involve everyone.
They’ve improved quite a bit in terms of process, and they’ve learned from my team. We have three in-house groups: data scientists, network engineers, and project managers. We’ve helped the ProCogia team integrate into the agile process, in terms of sprint planning. We set up priorities and resource assignment every two weeks, and we have burndown charts. ProCogia delivers on the commitments pretty well.
What did you find most impressive about them?
Their focus and commitment stand out. When we assign them something, they treat it as high priority.
Their flexibility is also impressive. For us to compete in the industry, we have to move very fast, and we have to give them a lot of responsibility at times. ProCogia supports us through those journeys, and they keep up with our pace.
We merged with another large telecom in 2020, and a lot of the people coming from there were very impressed by the speed with which we deliver results to the business. That says a lot about ProCogia.
Are there any areas they could improve?
Resource selection is one improvement point, but it’s not just their fault. ProCogia works with us to select people for projects, so we’re also part of the selection brainstorming. We usually see a lot of success in our projects, but we do get bad resources on occasion, and swapping them takes a lot of time. More than 80% of resources have turned out to be good.
Do you have any advice for future clients of theirs?
My advice is to try them out. ProCogia will usually understand the business problem very well, and they’ll brainstorm with the client. The more opportunities they’re given, the more they’re willing to invest with the business. They’re still hungry to grow, and what they’re looking for are opportunities.
The project was successful for the client; ProCogia’s analysis work helped them distribute over $90 million in funds to best help their program. The team was highly open and communicative, working diligently to meet the client’s needs and manage the work as smoothly as possible.