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We simplify business complexity. SAP services

4.2
3 reviews

At Process Technologies we understand the needs of each and every one of our customers, we look for ways to simplify and automate your key business processes and we apply the technologies that best fit to improve the management and efficiency of your company, considering the full circle of Processes, People and Technology.

Our specialization is to provide end-to-end solutions which include the selection and provision of software licenses and its maintenance, consulting services with help desk, hardware or hosting and complete financing of the solution, in order to align expenditures with project benefits improving the return over the investment.

We have more than 30 years in the ERP space, with more than 12 years of experience in SAP projects, support and maintenance. We can deliver maintenance, support and upgrade or conversion services completly remote.

Also, we can travel to your site since we have work visas in the US. Our Miami office is already open since August 2019.

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$1,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
1990
Show all +
Buenos Aires, Argentina
headquarters
  • Almirante Daniel de Solier 1029
    Buenos Aires, C 1428
    Argentina
    54-11-4788-4313
other locations

Portfolio

Key clients: 

Ducit (IoT), AVA (SAP S/4HANA), Prodeman (SAP S/4HANA), AVA (SAP S/4HANA), Coca-Cola (BI), Hospital Britanico (SAP R3 + IS-H + MED), Ecogas (SAP R3 + IS-U), DPEC (R3 + IS-U), EPE (R3 + IS-U)... more than 100 ERP implementations (+35 with SAP solutions)

Intro to Process Technologies services

Corporate video that shows all our capacities

Process Analytics Cloud for CFO's

This is a great example of the capacities that we have in order to develop our own IP to satisfy multiple customers needs by packaging SAP based solutions with our own knowledge and experience.

By using this type of solutions, the customer accelerates the time needed to implement a BI solution. 

Process Intelligent Agro

This is another great example of the capacities that we have in order to develop our own IP to satisfy multiple customers needs by packaging SAP based solutions with our own knowledge and experience.

By using this type of solutions, the customer accelerates the time needed to implement the complete process control from the crops to the plant and to the final industrial production into SAP S/4HANA

Process AMS Image

Process AMS

In the following link, you can find all the details about the SAP AMS productized offering:

https://www.protech.com.ar/en/support-services/

Reviews

4.2
3 reviews
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ERP SAP Implementation for Packaging Solutions Company

"They understand our business very well and have shown great commitment."

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4.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
2011 - Ongoing
Project summary: 

Process Technologies implemented SAP ERP into a client’s business units using Visual Studio. They now provide consulting services on their development units. 

The Reviewer
 
50-100 Employees
 
Buenos Aires, Argentina
Cristian Olsen
CIO, Grupo HZ
 
Verified
The Review
Feedback summary: 

Across the several projects Process Technologies has supported, their work has been solid. Though some deadlines are missed, their team has demonstrated dedication to the work. Their adaptability also makes them stand out from others in the industry. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I am the CIO at a packaging solutions business group.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address Process Technologies?

We hired Process Technologies to implement SAP software.

SOLUTION

What was the scope of their involvement? 

Their team implemented SAP ERP into most of our business units several years back. Since then, we’ve used them as consultants for all of our development units. They used Visual Studio as one of the main technologies. 

What is the team composition? 

Since we started working together, it could be close to 60 people that have supported the project.  

How did you come to work with Process Technologies  

We contacted SAP when we were about to implement their ERP and they referred Process Technologies as a company with expertise in our industry.

What is the status of this engagement?

We’ve worked together since 2011.  

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results of implementing the ERP have been good, which is why we still use them as consultants. Their work on various projects has pleased us.

How did Process Technologies perform from a project management standpoint?

The management has changed depending on how many people are working on the project. We’ve had more than 50 projects with them and some have been delivered on time while others haven’t.  

What did you find most impressive about them?

They’re very flexible. They understand our business very well and have shown great commitment.

Are there any areas they could improve?

They could have less rotation, though that is very hard to achieve nowadays. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer

ERP Implementation for Food Production Company

"Whenever we’ve had any issues, they’ve been there to help us."

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4.5

Quality: 
4.5
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Aug. 2017 - Ongoing
Project summary: 

Process Technologies implemented an SAP ERP system for the client’s business. The system integrates accounting, administrative, and production processes into one place. 

The Reviewer
 
11-50 Employees
 
Mendoza, Argentina
Head of Management, Conservas AVA
 
Verified
The Review
Feedback summary: 

Process Technologies helped the client streamline their processes. Their team was knowledgeable of the industry and provided excellent suggestions. They delivered on time and met expectations. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I am an accountant at a food production company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Process Technologies?

We had a very basic management system that didn’t include all processes so we were looking to migrate the system to SAP ERP. 

SOLUTION

What was the scope of their involvement?

We hired Process Technologies to implement the new SAP ERP system. 

What is the team composition?

During the implementation, there were probably around 20 people involved. Now that the implementation is complete, we work with a smaller team of around 10 people who provide support services. 

How did you come to work with Process Technologies?

We are based in Mendoza and we couldn’t find any local company that worked with SAP available. So we started to look for companies in Buenos Aires and found several options. We had a couple of meetings with different candidates, and we found them to be the best option due to their professionalism, project timeline, and costs. 

How much have you invested in them?

We’ve invested around $300,000 USD.

What is the status of this engagement?

We started working on the project in July 2018, and the project took about 11 months to complete. We continue working with them on support for the system and new developments.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work allows us to manage everything from administration to accounting and production, all in a single system. The vendor had knowledge of the industry, so they gave us great advice on how to implement and adapt the system to our needs. They met all of our expectations. We had a good collaboration with them and the results were great. 

How did Process Technologies perform from a project management standpoint?

At the beginning of the project, we established a schedule and set monthly goals. They were able to deliver everything in a timely matter. The team came to our office and worked remotely. 

What did you find most impressive about them?

Besides their dedication and the amount of time they invested, they provided great support. The team is accommodating towards our needs. Whenever we’ve had any issues, they’ve been there to help us.

Are there any areas they could improve?

There is always room for improvement, but we don’t have any complaints about them.

4.5
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SAP ISU Implementation for Natural Gas Distribution Company

"Their ability to solve problems and the commitment to meet goals impressed us."

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4.0

Quality: 
4.5
Schedule: 
3.5
Cost: 
4.0
Willing to refer: 
4.0
The Project
 
Confidential
 
March 2016 - July 2018
Project summary: 

Process Technologies handled the SAP implementation of a natural gas distribution company, specifically for the utility industry. They reduced TCO, modernized applications, and made changes whenever necessary.

The Reviewer
 
501-1,000 Employees
 
Córdoba, Argentina
Head of IT, Ecogas
 
Verified
The Review
Feedback summary: 

The Process Technologies team accomplished its goals by incorporating customer services, billing and invoicing, WM, FICA, and other functions. It was performed using Big Bang modality and was introduced to residential customers and large consumers. They are meticulous and dedicated to their tasks.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a natural gas distribution company through networks. I am an IT Technology Leader.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Process Technologies?

  • Implementation of SAP ISU for Utilities

What were your goals for this project?

  • Reduce TCO
  • Modernize applications
  • Flexibility of changes
SOLUTION

How did you select Process Technologies?

They provided the best implementation proposal in terms of time, resources, and costs.

Describe the project in detail.

  • Implementation of all SAP ISU customer service
  • Commercial modules (Customer Services, Billing & Invoicing, WM, FICA, etc.)

What was the team composition?

  • 2 project managers
  • 1 project manager
  • 6 team leaders
  • Functional analysts
  • Developers
  • SAP basis
  • Project staff
RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The implementation was carried out with the Big Bang modality, including residential customers and large consumers.

How effective was the workflow between your team and theirs?

The relationship was very effective because from the beginning of the project the work modalities and methodologies were clearly planned.

What did you find most impressive about this company?

Their ability to solve problems and the commitment to meet goals impressed us.

Are there any areas for improvement?

Just to mention an opportunity for improvement, strengthen the negotiation skills of the project leader.

4.0
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 4.0 NPS
    Willing to refer