Proacto

Please describe your company and your position there.

Ukrainian Academy of Periodontology, non-profit organization that works in the dental field in Ukraine. At the moment of working with Proacto, I was the President of organization.

For what projects/services did your company hire Proacto, and what were your goals?

We hired Proacto for the web-site development for our non-profit organization, as well as the interactive tool for dentists for filling in the periodontal (dental) chart.

How did you select this vendor and what were the deciding factors?

Proacto was recommended to us by our marketing partner (Plan B). The team seemed very professional to us and able to implement our project, especially periodontal chart, which was quite a complex product for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several iterations - brain-storming session, planning, discussion of design and functionality of the web-site and periodontal chart. After that, preliminary version was provided and it took several further steps for testing and ajdustments. Final corrections were made after product launch to the general public.

How many people from the vendor's team worked with you, and what were their positions?

Two people - Yuri (project manager) and Andriy (web-developer).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Periodontal chart has become a routinely used tool for many Ukrainian dentists. By the users, it was characterized as user-friendly, with beautiful design and nice functionality. This led to the significant increase of web-site attendance.

Describe their project management style, including communication tools and timeliness.

The communication was quick, easy and professional. We used Zoom meetings and e-mail, chats.

What did you find most impressive or unique about this company?

The team is really professional, but at the same time easy-going and friendly. It was fun working with them, and their approach was enthusiastic. They were very involved and eager to dive into dentistry, in order to implement a project according to our needs and desires.

Are there any areas for improvement or something they could have done differently?

Not so much, indeed. Perhaps the bugs could have been fixed a bit quicker.

Please describe your company and your position there.

I`m the e-commerce manager in Ukrainian office of international company Josera. Company specializes in manufacturing of petfood and food for cows, pigs, horces and smart farming products under own brand - FarmChamps

For what projects/services did your company hire Proacto, and what were your goals?

We hired Proacto to fix problems that we had with our website created on Magento. Previous agency was constantly draining money from us without visible progress and as we understood later - where using modules that actually where not compatible together and after upgrade to newer versions - some just failed and parts of website were dead.

How did you select this vendor and what were the deciding factors?

As we are petfood company - we have a lot of customers with which we directly work to deliver orders. One of our clients was actually Andrew from Proacto and ones he called and said about problems that he experience on a website, but he was not offering himself, just said about the problems.

So we asked the previous company if they may solve them - and they started to maneuver and avoiding actual solving. Then we started to call every agency that work with Magento in Lviv (our operation office location) and one of them where Proacto.

On a first meeting it we where suprised to meet Andrew and as he already knew about problems and whole team where acting as proffesionals (without additional selling of themselves or trying to show super value - just showing exactly what we where asking for) we decided to work together

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

First scope was on Magento. Later we had few small projects (landings, partner map, small shop and webinars) on WordPress. New checkout, new payment methods, delivery module, conversion tracking and triggers for online marketing. Rework of most of modules and correct upgrading to newer version of Magento

How many people from the vendor's team worked with you, and what were their positions?

A project manager directly, back-, front- developers. Designer on WP (we dont need one with Magento, there where minor changes).

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have greatly increased Conversion Rate in general, because site is way may more responsible and fast. Also huge increase in revenue because of new payment methods, but this is more social and quality of life improvement with their hands. Main positive thing, except of stable work, is that meetings with guys are enjoyable. They dont make me nervous.

Describe their project management style, including communication tools and timeliness.

We use Skype and Telegram for messaging, guys always respond realy fast. Track tasks in Jira. Few times we had big meetings for understanding problems and solutions - hackatons.

What did you find most impressive or unique about this company?

I will copy myself here - guys dont make me feel nervous: They do their job, speak in understandable language, and don't ask for too much money)

Are there any areas for improvement or something they could have done differently?

Maybe if they grow to bigger team and have more different developers we could work on apps also, because this is interesting for us, but im not sure if there specialists in that field in their team. To be honest - i never asked if they do have someone)

Please describe your company and your position there.

Digital Marketer Fast Food Franchising Group

For what projects/services did your company hire Proacto, and what were your goals?

Proacto developed a Multi-Website for our brand

How did you select this vendor and what were the deciding factors?

Our company has been developing rapidly and dynamically, so we were looking for developers who could keep up with our demands and we found Proacto

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Proacto developed a Multi-Website using wordpress

How many people from the vendor's team worked with you, and what were their positions?

Project manager, web designer and two developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company has been developing rapidly and dynamically, so we were looking for developers who could keep up with our demands and we found Proacto. We immediately found a common ground, we are still completely satisfied with our cooperation. Their team is young active professionals, each of them is an expert in their field. They implement the set tasks quickly, efficiently and in a timely manner.

Describe their project management style, including communication tools and timeliness.

They implement tasks in a timely manner.

What did you find most impressive or unique about this company?

They implement tasks in a timely manner.

Are there any areas for improvement or something they could have done differently?

Everything is great

Please describe your company and your position there.

Our company is one of the leaders in the production of EPS (expanded polystyrene), metal and corrugated sheets in Ukraine.

For what projects/services did your company hire Proacto, and what were your goals?

Our site was hacked by hackers. We hired this company to restore the site after a hacker attack, restore data, fix errors on the site, develop and update features on the our WordPress site.

How did you select this vendor and what were the deciding factors?

We searched this company through recommendations from other company, after an interview with them we had chosen them because of the experience of past projects, many successful cases, pricing policy and approach to work.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a problem with a hacker attack on the site. We had an introductory meeting where we discussed all the details of cooperation and our problem. After the meeting, the problem was solved within the stipulated time and in accordance with all the tasks. All subsequent tasks for the development and restoration of the site were also completed on time and in accordance with our wishes.

How many people from the vendor's team worked with you, and what were their positions?

CEO of the company was our main point of contact.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In general, all our tasks and problems were solved!

Describe their project management style, including communication tools and timeliness.

All you need to know about this company - they solved our problem even during the weekends because it was urgent. All tasks are always doing on deadlines.Communication - very good and professional.

What did you find most impressive or unique about this company?

They are always able to explain the technical point of view simply and clearly.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

Founder of the grow marketing agency Check Point.

For what projects/services did your company hire Proacto, and what were your goals?

Creation and revision of websites of varying complexity. Mainly online shops for B2C

How did you select this vendor and what were the deciding factors?

We worked together on one of the projects. We were doing marketing, they were developing a website for a restaurant chain

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have worked on various projects, they have developed websites on Wordpress, helped launch magazines on Opekaet and consulted on a project on Magento v2

How many people from the vendor's team worked with you, and what were their positions?

On average 4-5, developers and project manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Migrated the site from a low-code builder to Wordpress, including the admin and backend in 4 days

Describe their project management style, including communication tools and timeliness.

Communication was mainly through the project manager and they responded promptly (less than 1 hour)

What did you find most impressive or unique about this company?

We're impressed with their fast communication, non-trivial approaches, and effective problem-solving skills.

Are there any areas for improvement or something they could have done differently?

No

Please describe your company and your position there.

I'm the CEO and communication lead of creative communications agency Linza agency. This time we developed a web platform and I'd a Product owner role in this project.

For what projects/services did your company hire Proacto, and what were your goals?

Since the Russian invasion started, we urgently started a new platform to help volunteers and Ukrainians who suffer from the war. We hired the Prjacto team as a outsource developer, as we have no such expertise in our team. We've developed the UX design, Proacto create helped with implementation.

How did you select Proacto and what were the deciding factors?

Proacto was recommended to us by our friends long before this project. Before starting this project we committed to few vendors and choose this company because of similar values we have, their openness and attitude to work, and cost estimate

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a first meeting to estimate the project. Then after we have a prototype we discussed everything to start and divide work in a few sprints. Every week we had a short demo. After finalizing the first iteration we discussed and estimate new features for the next turn. Now we're waiting for a funds from our client.

How many people from the Proacto team worked with you, and what were their positions?

UX lead, Developer (WP), Project manager.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've just launched the website. So more outcomes to come.

Describe their project management style, including communication tools and timeliness.

ClickUp planning tool/board. Telegram channel for quick communication. Google meet for demos.

What did you find most impressive or unique about this company?

Their bright, warm team and responsible attitude have been notable in the workflow.

Are there any areas for improvement or something they could have done differently?

There were some issues with testing different cases, but we contact the team, discussed the problems, and from that moment find the system to release everything well.

Please describe your company and your position there.

I am the owner and managing partner at the Simplex Legal & Finance

For what projects/services did your company hire Proacto, and what were your goals?

We began rebranding and decided to update our web-site. For this reason we have hired Proacto, and they did their job great.

How did you select this vendor and what were the deciding factors?

The deciding factor was a personal reference and their portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web Development, Wordpress development.

How many people from the vendor's team worked with you, and what were their positions?

2. One developer and one project manager

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site we become ready to enter the last stage of our rebranding project. Soon we will make relevant announcements on public (in the Internet).

Describe their project management style, including communication tools and timeliness.

Their PM style, communication, timing issues, hard skills are of the highest professionality level.

What did you find most impressive or unique about this company?

They were very open-minded people working on conscience. I mean, when they do their job, they do it as for themselves, so that the result, in any scenario, will be of high quality.

Are there any areas for improvement or something they could have done differently?

I wish them to expand their activities all over EU.

Please describe your company and your position there.

I am the owner of marketing agency. We provide dedicated marketing teams.

For what projects/services did your company hire Proacto, and what were your goals?

Since we don’t have in-house development team every development project we have we hire Proacto. 7 projects by now.

How did you select this vendor and what were the deciding factors?

The estimated delivery was crucial for us as we were choosing for the first time. Then the estimates were followed.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Now that we have 7 projects behind it is very expected process for us. We set requirements and designs for our customer’s needs. Than we get the estimates and range of solutions for the project. Than we have delivery iterations.

How many people from the vendor's team worked with you, and what were their positions?

Tech architect PM Developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As we have 7 projects now I can highlight projects that generated x10 sales due to marketing strategy and skillful tech solutions provided. The other project closed the presale phase with 23% sales while the market average is around 10%.

Describe their project management style, including communication tools and timeliness.

We have daily chats with managers from both sides. Once a week we get a review of tasks done. Whenever it's needed, we get grooming sessions.

What did you find most impressive or unique about this company?

Family style company

Are there any areas for improvement or something they could have done differently?

Expand a team to make more good projects.

Please describe your company and your position there.

City Media works with Mediapartners in various countries for promotion of entertainment services.

For what projects/services did your company hire Proacto, and what were your goals?

"Future Prognosis" is a very ambitious project, and will comprise a unique level of entertainment that user will recognize.

How did you select Proacto and what were the deciding factors?

We got a personal recommendation, and after a test pilot, we have learned to appreciate the honesty, dedication and tech level in the assigned team.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The start point was problematic, with money spent on some costly IT-partners who was not structured, but costly. The main points from PROACTO have been very structured deliveries, premium design, and cost effective.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with one Project Manager, and PROCTO's chief designer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first results have been with our partner up with Media-Partners in Norway, and in final preparations for launch in Asia and Australia.

Describe their project management style, including communication tools and timelines.

The planning process have been adjusted to our travels, and we have used various tools for communication, like Skype, ZOOM and others.

What did you find most impressive or unique about this company?

First point: their honesty! They follow the schedules agreed for delivery, and the design and tech planning have met our satisfaction.

Are there any areas for improvement?

I would like them to also manage languages like Japanese and Chinese!

Please describe your company and your position there.

We are the first and largest chain of pizzerias in Ukraine Pizza Celentano. Digital Marketer.

For what projects/services did your company hire Proacto, and what were your goals?

Development of a corporate website for a network of pizzerias

How did you select Proacto and what were the deciding factors?

Proacto was the first to offer us cooperation. After several successful small projects, we entrusted them with the development of our corporate website.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

This is a large-scale project which includes:

1. Network delivery distribution point (more than 30 delivery sites)
2. Map of restaurants of the network (more than 80 restaurants) Display of each page of the institution with its features separately.
3. Pages of news, vacancies, information.

All pages contain the necessary filters, which are very user-friendly. The whole site is designed according to the brand book of our company and is very interactive.

How many people from the vendor's team worked with you, and what were their positions?

1 designer 2 developers 1PM

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I think the best result is that everyone asks the contacts of our developers.

Describe their project management style, including communication tools and timelines.

We used iteration and scrum methodology using ClickUp mangment tool

What did you find most impressive or unique about this company?

The guys from this company are working to produce the best results. sometimes work around the clock))

Are there any areas for improvement or something they could have done differently?

I don't know.