Proactivo Commerce

BACKGROUND

Please describe your company and position.

I am the Owner of Bailey Made Tee's and Boutique

Describe what your company does in a single sentence.

Bailey Made Tee's & Boutique is known for our graphic tee's and sweatshirts. Also, our viral jeans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Shopify Store Re-design and migration

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Proactivo Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompassed a comprehensive redesign of the entire online store, including migrating from the previous theme to a more modern, visually appealing, and highly interactive design. The objective was to enhance user engagement by incorporating intuitive navigation, visually striking elements, and an improved user experience. Additionally, the project focused on optimizing store performance by ensuring faster load times, seamless functionality across devices, and an overall smoother browsing experience. Every aspect of the design was meticulously refined to create a compelling and conversion-driven storefront.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redesigning our online store turned out to be a game-changer! We upgraded from our old theme to a fresh, modern, and highly interactive design that made shopping way more engaging. With smoother navigation, eye-catching visuals, and an overall better user experience, customers were sticking around longer and converting more. Plus, our performance optimizations—like faster load times and seamless browsing across all devices—made a huge difference. The result? Our sales jumped by 310% after the revamp, proving that the right design and performance tweaks can make all the difference!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was incredibly systematic and well-structured, ensuring a smooth and efficient workflow. One of their biggest strengths was their quick communication and seamless collaboration, which made the entire process hassle-free. Not only did they deliver exactly what they promised, but they went above and beyond, exceeding my expectations with their dedication and hard work. They were always fast to respond and highly supportive, addressing all my questions with patience and valuable insights. I highly recommend Proactivo Commerce to anyone looking for a professional, reliable, and results-driven team!  

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique and impressive aspect of Proactivo Commerce is their 24/7 availability and unwavering commitment to delivering excellence. No matter the time or urgency, they were always accessible, ensuring smooth communication and prompt resolutions. Their dedication to the project was truly commendable, going above and beyond to meet deadlines and exceed expectations.

A special mention goes to Gaurav, who was exceptionally responsive and always on top of things. His expertise in project management was outstanding, ensuring every stage of the process was handled efficiently and professionally. His proactive approach, attention to detail, and ability to seamlessly coordinate everything made this collaboration a fantastic experience. If you're looking for a team that genuinely cares about your success, Proactivo Commerce is the perfect choice!

Are there any areas for improvement or something Proactivo Commerce could have done differently?

It might sound unusual, but the team at Proactivo Commerce truly exceeded all my expectations. Their dedication, expertise, and commitment to excellence made this an outstanding experience. I genuinely can't think of anything that could have been done better—they delivered flawlessly at every stage. While I may be a bit biased because of how impressed I am, their work speaks for itself. They are simply amazing!

BACKGROUND

Please describe your company and position.

I am the Founder of BDB Society, LLP

Describe what your company does in a single sentence.

We sell women and men apparel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• To design our Shopify website/store

SOLUTION

How did you find Proactivo Commerce?

Shopify Partners

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Proactivo Commerce successfully guided BDB Society through the complete setup of our Shopify store. Their team managed the project from planning and design to testing and deployment, always ensuring our brand identity and customer experience were prioritized. They customized Shopify’s Dawn theme, integrated essential features and apps, and optimized the store for speed, security, and conversions. The collaboration included mockups, product uploads, policy page creation, and email configuration, all aligned with our brand guidelines. Post-launch, they provided a 30-day maintenance plan with direct support for tweaks and minor fixes. This partnership equipped us with a professional, scalable e-commerce platform ready for growth.  Key DeliverablesConducted competitor analysis (Alo Yoga, Ralph Lauren) for best practices.Created and customized a Shopify development store before transfer.Designed mockups in Figma, incorporating brand colors, logo, and typography.Built homepage with banners, categories, reviews, promotions, and CTAs.Customized product & collection pages with swatches, reviews, and trust badges.Uploaded 30–50 products and created 5–6 automated collections.Integrated apps: Wishlist, Instafeed, Stamped.io/Judge.me, Shopify Inbox & Email.Configured checkout, payment gateways, shipping, and domain setup.Developed policy pages (Privacy, Terms, Shipping, Returns) and “About Us/Contact.”Performed cross-device/browser testing, bug fixes, and speed optimization.Launched store with responsiveness ensured across all devices.Provided 30 days of complimentary maintenance and support (5 hours included).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several tangible results that demonstrated progress and success for BDB Society’s Shopify store. A fully customized and branded online store was launched within the planned timeline, incorporating best practices in design, navigation, and customer engagement. Product catalog setup, optimized collection structures, and automated workflows gave us a functional and scalable foundation. Integrations with apps such as Wishlist, Instafeed, and Stamped.io enabled social proof, customer retention, and repeat visits. The store was optimized for performance, responsiveness, and security, ensuring a seamless shopping experience across devices. 

Key Measurable Outcomes:
Completion of store build in 35 business days as planned.
Product pages enhanced with accordion descriptions, swatches, reviews, and trust badges.
Cross-browser/device compatibility verified (desktop, tablet, mobile).
Performance optimization improved site speed and load times.
Security benchmarks met with SSL, HTTPS, and secure payment gateways.
Policy pages (Privacy, Terms, Shipping, Returns) completed and live.
Domain, DNS, payment gateway, and shipping configurations finalized.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proactivo Commerce managed our Shopify project with a structured and organized approach, guided by our project manager, Gaurav. From the start, the team clearly laid out phases, responsibilities, and timelines, which gave us confidence in their process. They delivered all project milestones on time, including mockups, custom development, testing, and the final store launch. Throughout the project, they were flexible in accommodating our requests and quick to adjust when we needed refinements. Their communication was informative and consistent, helping us stay aligned on progress and expectations. Gaurav in particular ensured that our feedback was heard and addressed promptly, making the collaboration feel smooth and professional. Overall, the project management style combined structure with flexibility, resulting in a successful and well-executed store build.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Proactivo Commerce was the depth of their expertise in building e-commerce stores. They demonstrated a strong understanding of Shopify’s capabilities and applied best practices to every stage of the project. Their ability to customize features, integrate apps, and optimize for speed and conversions showed that they were more than just developers—they were true e-commerce specialists. We were impressed by how seamlessly they combined technical skill with design that aligned perfectly to our brand. Their attention to user experience, from navigation to checkout flow, reflected their experience in creating stores that not only look polished but also perform effectively. Beyond their technical strengths, their clear communication and flexibility made the process collaborative and smooth. Overall, the unique blend of expertise, professionalism, and adaptability set them apart as a partner.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

The overall experience with Proactivo Commerce was very positive and insightful.

BACKGROUND

Please describe your company and position.

I am the CEO of a manufacturing.

Describe what your company does in a single sentence.

Our company manufactures and sells 3D printer filament

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Site speed improvements
• Conversion rate optimization

SOLUTION

How did you find Proactivo Commerce?

Shopify Partner Directory

Why did you select Proactivo Commerce over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope included conversion rate optimization on 4 product page templates and the homepage. It also included updating my Shopify theme to the current version and performing site speed optimizations and improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our product page templates were created and we were able to eliminate multiple paid Shopify apps.

Our site speed increased two full letter grades and we have been able to measure a substantial improvement to our LCP P75, INP, and Cumulative Layer Shift.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and Gaurauv was always very responsive to my questions and concerns.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The end result is very good and they did a very nice job, especially for the price point.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder/ CEO of Heka Herbal

Describe what your company does in a single sentence.

At Heka Herbal, we believe nature holds the key to lasting wellness. Inspired by ancient herbal traditions and guided by modern science, we bring you a carefully curated range of natural products designed to support your mind, body, and soul.

Named after Heka—the ancient Egyptian god of magic and healing—our brand stands for the powerful synergy between nature’s wisdom and holistic well-being. Whether you're looking for herbal teas, immunity boosters, natural skincare, or plant-based supplements, every product at Heka Herbal is rooted in purity, sustainability, and effectiveness.

We source only the finest herbs, ensuring each product is free from harmful chemicals, cruelty-free, and sustainably packaged. At Heka Herbal, we're not just offering wellness products—we're building a lifestyle that honors balance, harmony, and the healing power of the earth.

Live better. Heal naturally. Choose Heka.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Shopify store desgin
• Conversation rate
• Marketing

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Design:
They built a visually stunning and highly functional Shopify website that captured the essence of Heka Herbal perfectly—clean, nature-inspired aesthetics combined with seamless user experience. Every detail, from color palettes and typography to product page layouts and navigation, was thoughtfully crafted to resonate with our wellness-conscious audience.

Landing Page Optimization:
Proactivo didn’t just stop at building a beautiful site—they made it convert. Their team meticulously optimized our landing pages, implementing persuasive copywriting, mobile-responsive design, and clear CTAs that significantly increased our conversion rates. We saw a measurable uplift in signups and product purchases within the first few weeks of launch.

Digital Marketing:
Their digital marketing support has been outstanding. From social media strategy and content creation to SEO and performance marketing, Proactivo Commerce ensured that every campaign was aligned with our brand voice and business goals. Their data-driven approach helped us scale ad spend efficiently and reach our target audience across multiple platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Partnering with Proactivo Commerce for our brand Heka Herbal brought significant and measurable improvements across key areas of our digital presence and performance. Their work on Shopify website design, landing page optimization, and digital marketing led to impactful results that directly contributed to our growth.

1. Increased Conversion Rates
After Proactivo redesigned our Shopify website and optimized the landing pages, we saw a 38% increase in conversion rates within the first month. Their clear layout structure, persuasive product storytelling, and seamless mobile experience played a big role in this.

2. Improved Website Performance
Our site’s loading speed improved by over 45%, thanks to their technical optimization and clean design. This not only enhanced user experience but also positively impacted our SEO rankings.

3. Higher ROI from Paid Campaigns
With their digital marketing efforts, including targeted ad campaigns and remarketing strategies, we achieved a 3.5x return on ad spend (ROAS) in the first 60 days of launching our paid campaigns. Their data-driven targeting and ad creatives resonated perfectly with our audience.

4. Increased Organic Traffic
Their SEO-friendly structure and content guidance helped us grow our organic traffic by 60% over a three-month period. Our core products began ranking on the first page for several niche Ayurvedic wellness terms.

5. Better Engagement & Brand Experience
From intuitive design to faster page speeds and branded landing pages, user engagement metrics improved drastically. We saw a 40% reduction in bounce rate and increased average session duration by over 30%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Proactivo Commerce for our brand Heka Herbal was a highly professional and seamless experience, especially in terms of project management and communication. Their ability to manage timelines, delegate tasks efficiently, and maintain consistent communication truly set them apart from other service providers we've worked with.

Here are some key highlights of their project management and responsiveness:

✅ Swift & Clear Communication
From day one, their team was extremely swift in responding to queries, feedback, and updates. Whether it was via email, WhatsApp, or project tracking tools, we never had to follow up twice. They were proactive in sharing progress and next steps at every phase.

✅ Exceptional Consultation
Their consultation during the discovery and strategy phase was top-notch. They took the time to understand our brand, our audience, and our business goals, and offered insightful recommendations that we hadn't considered ourselves.

✅ Structured & Transparent Workflow
Every task—from design drafts to development and campaign setup—was handled through a well-structured workflow. We always knew what was being worked on, by whom, and what to expect next. They also provided timelines and stuck to them diligently.

✅ Amazing Support & Post-Delivery Involvement
Their support didn’t end at project handover. Even post-launch, they are quick to help with any technical tweaks, content updates, or campaign optimizations. It felt like we had an extended in-house team backing us.

✅ Smart Delegation & Expert Team Execution
The way their internal team was delegated made everything smooth. We interacted with specialists for each task—designers, developers, marketers—which made the entire project feel well-coordinated and professional.

✅ Top-Notch Work Quality
Despite being fast and responsive, the quality of their work was never compromised. Each deliverable—be it a landing page design, ad creative, or backend development—was polished, on-brand, and conversion-focused.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Proactivo Commerce has been nothing short of amazing. They are not just an agency—they’re a true partner that cares about your brand’s success. Their communication, creativity, and strategic thinking make them stand out in a crowded market.

If you’re a D2C or wellness brand looking for a Shopify Partner that truly delivers on all fronts—design, performance, and growth—look no further than Proactivo Commerce.

⭐️⭐️⭐️⭐️⭐️ (5/5)

Are there any areas for improvement or something Proactivo Commerce could have done differently?

I don't think any.

BACKGROUND

Please describe your company and position.

I am the Ecommerce Designer of a women's apparel retailer.

Describe what your company does in a single sentence.

We are an ecommerce brand and we sell women merchandise, like swimsuits, bikinis, dresses, tops and jeans, and accessories , basically everything about women and ladies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Shopify Website Design
• Speed Optimization
• Conversion Rate Optimization.

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The main deliverables of the project are as follows - 1. Shopify Website Design 2. Speed Optimization 3. Conversion Rate Optimization. 4. Landing Page Optimization. 5. Business Strategy Guidance and Consultation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from our collaboration with Proactivo Commerce on the Girlie Vault project are clear and impactful:

Improved Page Speed: After implementing speed optimization, our average load time dropped by over 40%, resulting in decreased bounce rates and improved user retention.

Higher Conversion Rates: Through focused Conversion Rate Optimization (CRO) and landing page enhancements, our website’s conversion rate increased by 2.3x, directly influencing sales and revenue.

Increased User Engagement: The newly designed Shopify website led to a 35% increase in average session duration, reflecting better user experience and content flow.

Better ROI on Ads: With high-converting landing pages and faster load times, our paid ad campaigns began to yield a much better cost-per-acquisition (CPA), improving our overall marketing ROI by nearly 50%.

Strategic Clarity: The business consultation provided by Proactivo gave us clearer direction on brand positioning and product focus, resulting in a more targeted marketing strategy and improved customer feedback.

Together, these outcomes not only reflect a successful project but also lay a strong foundation for sustained growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proactivo Commerce demonstrated exceptional project management skills throughout the entire Girlie Vault project. From the beginning, they established a clear timeline, communicated consistently, and maintained full transparency at every stage of the process.

Each of the key deliverables—Shopify Website Design, Speed Optimization, Conversion Rate Optimization, Landing Page Optimization, and Business Strategy Consultation—was delivered on time and at the highest level of quality.

They managed the workflow with precision, using structured check-ins, milestone tracking, and proactive updates to ensure nothing fell through the cracks. Their ability to stay organized, meet deadlines, and respond quickly to feedback made the experience seamless and stress-free.

In short, Proactivo Commerce not only met every deadline—they did so with excellence, making them a truly reliable and professional partner.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Proactivo Commerce apart was their outstanding communication and unwavering support throughout the entire project. From the very first call to post-launch follow-ups, the team was always responsive, transparent, and proactive in addressing every detail.

Unlike many agencies that simply “deliver and disappear,” Proactivo Commerce made us feel like a true partner in the process. Their ability to translate our vision into a fully optimized, high-quality Shopify website—while keeping us constantly informed—was both rare and refreshing.

Their blend of technical excellence and client-focused communication is what makes them truly unique. We always felt heard, supported, and confident that we were in the best hands.
Their commitment, professionalism, and quality of work truly exceeded all expectations.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

They were completely on point, top notch.

BACKGROUND

Please describe your company and position.

I am the Founder of Jilly's D Zines

Describe what your company does in a single sentence.

We sell merchandise

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Store build and design
• CRO
• Landing page optimization

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Proactivo Commerce for a full-scale revamp of our Shopify store at Jillydzigns. The scope of work included:

• Complete Store Design Overhaul: From layout to visuals, they redesigned the store to better reflect our brand and improve UX.
• Conversion Rate Optimization (CRO): To improve our sales funnel, the team implemented strategic CRO best practices across key pages like the homepage, product pages, and checkout.
• Speed Optimization: They worked on improving site load times and overall performance, ensuring smoother browsing and a better mobile experience.

Each deliverable was handled professionally and aligned perfectly with our goals. They provided regular updates and made sure every enhancement directly contributed to our store’s performance and user engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We partnered with Proactivo Commerce for a full-scale revamp of our Shopify store at Jillydzigns. The scope of work included:

• Complete Store Design Overhaul: From layout to visuals, they redesigned the store to better reflect our brand and improve user experience.
• Conversion Rate Optimization (CRO): The team implemented strategic CRO best practices across key pages like the homepage, product pages, and checkout to improve our sales funnel.
• Speed Optimization: They worked on improving site load times and overall performance, ensuring smoother browsing and a better mobile experience.

Each deliverable was handled professionally and aligned perfectly with our goals. They provided regular updates and made sure every enhancement directly contributed to our store’s performance and user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their top-notch product management skills were commendable.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dedication

Are there any areas for improvement or something Proactivo Commerce could have done differently?

I don't think so

BACKGROUND

Please describe your company and position.

I am the Creative Director of Natural Inspirations

Describe what your company does in a single sentence.

Natural Inspirations sells luxurious, natural body care products that support skin health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Optimize our new website.
• Incorporate B2B in the platform.
• Launch our new website.

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Speed Optimization & Troubleshooting of our new website. This also included (but was not limited to): Optimizing video/images/gifs, fixing code and scripts where necessary, improving rendering time and overall web vitals/loading time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not sure yet! Our website is live and working well though!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did great in delivering items and promised outcomes in time. They were very helpful in helping our team troubleshoot things and make important decisions about what to incorporate into our website.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Gaurav was a wonderful partner to work with. He was very professional, knew what he was talking about and super personable when it came to discussing the project.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

No, their team did a great job!

BACKGROUND

Please describe your company and position.

I am the Owner of Woolly Bear Jewellery

Describe what your company does in a single sentence.

We creat handmade luxury beaded jewelry and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Design a visually captivating website
• Create an efficient design and flow
• Implement calls to action via photo hot spots

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Other

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Clutch will redesign and redevelop the Woolly Bear Jewelry website to ensure it is fully responsive, visually captivating, and built to drive engagement and sales. The new site will reflect the brand’s cultural roots, handmade artistry, and family-owned identity, while providing an intuitive shopping experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website project with Clutch has made strong progress. The backend is fully built and ready for launch, pending final product photos from our team. Clutch has been highly communicative, flexible, and patient throughout the process—going above and beyond to ensure everything is aligned with our vision. All technical elements are in place, and we’re confident the site will be ready to go as soon as photos are delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clutch’s project management has been excellent. They consistently deliver items on time and keep the project moving by keeping us accountable and organized. They’re proactive, responsive to our needs, and ensure we stay on track with our responsibilities as well. It’s been a truly collaborative process.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Clutch is their balance of professionalism and relatability. They provide clear direction without being pushy, and their patience and thoughtful guidance throughout the process have been exactly what we needed. It’s rare to find a team that’s both skilled and genuinely supportive.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

We currently are working together and we plan to continue using them for any future needs. 

BACKGROUND

Please describe your company and position.

I am the CEO of Shani Luxe LLC

Describe what your company does in a single sentence.

Selling of women Clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Design and Building of shopify online shore

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I’m really happy with how the whole store turned out for Shani Luxe on the Shopify platform. The custom theme design matches my brand perfectly, and everything feels clean and professional. They helped with optimizing both product and collection pages, making sure it all looks good and flows well, especially on mobile — very user-friendly.

They also integrated the necessary apps for better functionality and made sure the store is optimized for conversions, which is exactly what I needed for better sales.

What impressed me more is how involved they were during the process. From suggesting dropshipping suppliers to helping me populate the store with over 100 products, they really covered everything. The communication and support I got during customization and optimization was solid — very helpful and cooperative throughout.

I like the final result, and honestly, I’d recommend them to others too. It was a smooth experience, and the team was great to work with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measurable outcomes that show the progress and success of the project include:

Over 100 products added to the store, all properly categorized with optimized titles, descriptions, and images. That gave the store a strong starting catalog.
Custom theme design that reflects the Shani Luxe brand — clean, modern, and tailored to attract the target audience.
Mobile optimization, which now makes the store easy to browse and shop on any device. I tested it myself, and the navigation feels smooth and natural.
Integration of key apps for things like reviews, upsells, and abandoned cart recovery — all of which support better store performance and customer engagement.
Conversion-focused layout and flow, which helps guide visitors toward making purchases. The pages load well, CTA buttons stand out, and the product pages are informative without being cluttered.
Supplier suggestion and setup for dropshipping, making it easier for me to start selling immediately without extra research or delays.
Overall, the store isn’t just visually ready — it’s functionally built for performance, and I now feel confident moving forward with marketing and sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was really solid. They delivered everything on time, and even when I had extra requests or changes, they were quick to respond and adjust things without any issues. Communication was smooth throughout — I didn’t have to chase them or repeat myself.

Whenever I shared feedback or needed something customized for the store, they listened and made sure it was done the way I wanted. They gave helpful suggestions too, especially during the setup and optimization stages, and that made the whole process feel more collaborative.

Overall, they were reliable, responsive, and easy to work with — which made a big difference in getting the store exactly how I pictured it.

What was your primary form of communication with Proactivo Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out the most for me was how involved and supportive they were throughout the entire process. They didn’t just follow instructions — they actually took time to understand my brand and gave thoughtful suggestions that improved the overall store setup.

I also liked how they handled things professionally but still kept it friendly and easy to communicate. The way they helped me find a suitable dropshipping supplier and populated the store with over 100 products was honestly a huge help — not every company goes that far.

It felt like they genuinely cared about the success of my store, and that kind of commitment is rare.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

 I’m happy with how everything turned out and how they handled the whole project.

BACKGROUND

Please describe your company and position.

I am the Administrative Assistant of BYG Inc

Describe what your company does in a single sentence.

We purchase decorative lighting from top American brands and export to New Zealand and Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Improve our websites usability
• Increase efficiency of the website

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Updating Quote Request Form 

• Gallery Template : Implemented a new gallery template from the theme library, allowing for multiple project photos and promotions for completed projects.
• Box Size Metafield: Created metafields for product dimensions and implemented a CSV upload feature for easy data transfer from an existing database.
• Related Collections: Adjusted product meta fields to match the data structure of the master website, ensuring easier future data imports.

Additional Updates:

• Modified banner options 
• Removed the "You May Also Like" section header from product pages temporarily.
• Updated the text on the quote request page to clarify the user message and link to the homepage.

Summary of Key Deliverables:

• Updated field on the quote request form for Vogue Lighting.
• New gallery template for Richmond Lighting, supporting project photos and promotions.
• Implemented box size metafields on Northern Lights Importing to manage product dimensions and shipping cost estimation.
• Metafield adjustments for related collections to match the master website structure for Northern Lights Importing.
• Updated banner options to mirror American Lighting’s functionality.
• Removal of the "You May Also Like" header from product pages for Northern Lights Importing.
• Updated text on the quote request page for clarity and usability.

These changes are designed to streamline operations, improve user experience, and ensure better integration across websites, all while making future updates and data transfers more efficient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include:

• Improved User Experience on Quote Request Form:

Outcome: The form now reflects a more accurate field label, improving clarity for users. This change enhances the website's usability and aligns with the target audience's expectations.
Measurable Metric: Increased user engagement or fewer user errors on the quote request form.

• Efficient Box Size Metafield Integration :

Outcome: The new metafields allow for the accurate tracking of product dimensions and weights, facilitating future shipping cost estimations.
Measurable Metric: The successful import of product dimension data via CSV, and more accurate shipping cost predictions based on volumetric calculations.

• Streamlined Data Import Process :

Outcome: The product metafields were updated to match the master website’s data structure, making future data transfers easier and more efficient.
Measurable Metric: Reduced time and errors in future data imports from the master website.

• Improved Banner Functionality:

Outcome: Banner options were aligned with the AmericanLighting.com.au site, providing a consistent user experience across both websites.
Measurable Metric: Increased consistency in branding and potentially higher click-through rates on banners.

Overall, these updates improved functionality, user experience, and the ease of managing and transferring data across websites, leading to more efficient workflows and a better user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gaurav has done a wonderful job at getting our projects back to us in a timely fashion, and our communication has been great. Whenever either party has a concern, it is responded to quickly. All of our projects have been carried out successfully through proper clarification. 

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The vast amount of knowledge is the most impressive aspect of the company. Collaboration has gone into each task.  Gaurav has looked at our websites, understood the need, and has made fantastic recommendations to speed up the process and make our websites the best they can be. 

Are there any areas for improvement or something Proactivo Commerce could have done differently?

At this point, I don't have any improvement recommendations. Between the fast communication and the successful carrying out of assignments, we are pleased with the service!