Proactivo Commerce

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Fashion-booth

Describe what your company does in a single sentence.

Fashion-booth is an e-commerce apparel brand for both men and women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Store redesign
• Conversion rate optimization
• Landing page development

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Proactivo Commerce to enhance our Shopify website’s conversion rate optimization (CRO) and redesign the store for better performance. Their team delivered exceptional results, focusing on:

Complete UI/UX Overhaul – Modern, conversion-driven design with improved navigation.

Speed & Performance Optimization – Faster load times for a seamless shopping experience.

Checkout Optimization – Reduced friction, leading to higher conversion rates. 

Mobile-First Approach – Ensured a flawless experience across all devices. Data-Driven Enhancements – Heatmap analysis & A/B testing for continuous improvement. App & Feature Integrations – Upsells, cross-sells, and trust-building elements.

Their expertise transformed our store into a high-performing, sales-driven platform. Highly recommend Proactivo Commerce for any Shopify business looking to scale!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Proactivo Commerce on our Shopify website for Fashion Booth was a game-changer! The project delivered measurable outcomes that significantly improved our store’s performance:

Modern, High-Performance Store – Our website was redesigned with a sleek, mobile-friendly UI/UX, improving customer engagement.
Speed Optimization – Page load times decreased by over 40%, enhancing user experience and conversion rates.
Seamless Navigation & Checkout – Custom theme enhancements led to a smoother shopping experience and reduced cart abandonment.
SEO & Performance Boost – On-page SEO improvements helped drive more organic traffic, increasing our visibility.
Conversion-Driven Enhancements – Strategic CRO tweaks led to a noticeable uplift in sales and AOV.

The team was professional, efficient, and delivered beyond expectations. Highly recommend their Shopify expertise!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Proactivo Commerce on our Fashion Booth Shopify website was a seamless experience. Their project management was top-notch—clear timelines, proactive communication, and a structured workflow that kept everything on track. They delivered all key milestones on time, including custom theme development, store migration, speed optimization, and seamless third-party app integrations.

What stood out was their responsiveness to our needs. Whether it was last-minute design tweaks or performance adjustments, their team was always quick to address our requests with expert solutions. Thanks to Proactivo Commerce, we now have a high-converting, visually stunning Shopify store that perfectly aligns with our brand. Highly recommended!

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Proactivo Commerce was a game-changer for our Shopify website! From a complete store redesign to custom theme development, they executed everything flawlessly. Their expertise in speed optimization, conversion-focused UI/UX, and SEO enhancements made a significant impact on our store's performance. They also streamlined third-party app integrations and ensured a seamless mobile experience.

What impressed us most was their attention to detail, proactive communication, and commitment to delivering on time. If you're looking for a Shopify agency that truly understands eCommerce, Proactivo Commerce is the one!  Their team is **professional, detail-oriented, and highly skilled** in creating custom eCommerce solutions that drive real results. From **seamless store builds to enhancing conversion rates**, they go above and beyond to deliver exceptional value. If you're looking for a **reliable Shopify partner** to elevate your online store, Proactivo Commerce is the perfect choice!

Are there any areas for improvement or something Proactivo Commerce could have done differently?

No I cannot think of any improvements at the moment and for me they helped tremendously!

BACKGROUND

Please describe your company and position.

I am the CEO of Uniplace AG

Describe what your company does in a single sentence.

A company focusing on the latest technology in AI trading and digital agents.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Intuitive UI & UX
• Web Site Revamp
• good looks and customer satisfaction

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ProActivo Commerce played a pivotal role in bringing Timber Live to life, handling everything from website design and development to the full Shopify setup. Their team crafted a visually stunning, high-converting storefront tailored to our brand’s identity, ensuring a seamless user experience across all devices. They implemented custom theme development, optimized site speed, and structured an intuitive navigation and mega menu for effortless browsing. Additionally, ProActivo Commerce integrated secure payment gateways, configured shipping & tax settings, and set up product pages with high-quality imagery and descriptions. Their expertise also extended to SEO optimization, ensuring our store ranks well in search results. From initial concept to final launch, their team delivered a flawless eCommerce experience, making Timber Live a standout brand in the digital space.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ProActivo Commerce delivered outstanding results for Timber Live, transforming our vision into a high-performing Shopify website. From design and development to complete setup, their expertise ensured a seamless, conversion-focused user experience. Thanks to their strategic approach, we saw faster load times, improved navigation, and a more engaging interface that enhanced customer interactions. Their optimization efforts led to a notable increase in website traffic, higher conversion rates, and a streamlined purchasing process. The measurable success of this project proves their dedication to delivering results, making them a trusted partner for any eCommerce brand looking to scale.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

At Timber Live, we had the pleasure of working with Proactivo Commerce for our website’s complete design, development, and setup, and their project management style was nothing short of exceptional. They maintained clear communication throughout, keeping us informed at every stage and ensuring that all our requirements were met with precision. Timelines were well-structured, and they delivered everything on time, without any unnecessary delays. What stood out the most was their proactive
approach—they didn’t just execute tasks, but also provided valuable suggestions to enhance our site’s functionality and user experience. Whenever we had a request or concern, they were quick to respond and extremely accommodating, making the entire process smooth and hassle-free. We highly recommend Proactivo Commerce for anyone looking for a reliable and skilled Shopify expert! 🚀

What was your primary form of communication with Proactivo Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly stood out to us about Proactivo Commerce was their deep expertise in Shopify and their commitment to delivering tailored, high-converting solutions. From the very start, their team took the time to understand our brand, Timber Live, and crafted a website that not only looks stunning but also performs exceptionally well. Their attention to detail, seamless communication, and ability to optimize for both speed and conversions made a huge impact on our business. Unlike other agencies,
they didn’t just implement a one-size-fits-all approach—they provided strategic insights and custom solutions that aligned perfectly with our goals. Highly recommended for anyone serious about scaling their eCommerce store!

Are there any areas for improvement or something Proactivo Commerce could have done differently?

They are doing totally fine – we wouldn’t do anything differently.

BACKGROUND

Please describe your company and position.

I am the Managing Director of AD International

Describe what your company does in a single sentence.

We import, trade and exporter engineering machine tools accessories 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Website Revamp
• Improve Website Browsing Experience
• Improve Conversion

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Revamping , Improved the browsing experience adding lot of misisng features for a better ecommerce experience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have observed a better conversion rate than before as the website has started looking more promising and professsional than before. Proactive's working style is very professional and the team always look very much aligned with customer's thoughts. They try to accomodate as much as the client expects until something which is technically not viable. Very happy and pleased with their services. Go with them without a second thought. They deserve a round of applause from AD International (Brand Buyohlic) for their great job and I wish them great success in future.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the project was delivered on time. The little dealy was due to our own add ons for which we can not blame the Proactive team as they are always very accomodating and easy going with customer's requirements. 

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their adaptability and never-say-no attitude, which flows across and down the entire team. 

Are there any areas for improvement or something Proactivo Commerce could have done differently?

For me, I dnt have any complaints. May be when i will assign them more work and come across any challenges, will edit this coloumn to revise my feedback but so far so good with no complaints 

BACKGROUND

Please describe your company and position.

I am the The store manager. of QuaintQuest Fashion

Describe what your company does in a single sentence.

QuaintQuest Fashion offers stylish and high-quality men's and women's clothing and accessories at affordable prices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Store Design Optimization
• Enhancing Google Visibility
• Overall Development and Growth

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

The Proactivo Commerce team has enhanced our online store by optimizing its design, functionality, and overall performance to create a seamless shopping experience. They have improved site navigation, making it more visually appealing and user-friendly. Additionally, they implemented SEO strategies to boost our Google visibility and drive more organic traffic. Their work also included site speed optimization, integration of marketing tools, and structural improvements, all contributing to the growth and success of our business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant and measurable improvements, showing clear progress and success. Key results include an increase in website traffic due to enhanced SEO strategies, improved conversion rates driven by a more user-friendly and visually appealing design, and increased site speed, leading to a smoother shopping experience. Additionally, better integration of marketing tools has strengthened customer engagement and retention. These optimizations have collectively contributed to increased sales, increased brand visibility, and overall business growth. I give Proactive Commerce 5 stars for their exceptional work! ⭐⭐⭐⭐⭐

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Proactivo Commerce team managed the projects exceptionally well, delivering everything on time and meeting our expectations. They were highly responsive to our needs, maintaining clear and consistent communication. Their ability to adapt quickly to any changes and their proactive approach ensured the successful and efficient completion of the projects.

What was your primary form of communication with Proactivo Commerce?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Proactivo Commerce was their ability to seamlessly integrate innovative solutions while maintaining a strong focus on the specific needs of our business. Their attention to detail, proactive communication, and dedication to achieving our goals made them stand out as a truly exceptional partner. Their expertise, professionalism, and dedication to delivering excellent results make them an outstanding partner.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

The entire experience was exceptional, and there’s nothing I would change. The team’s work with QuaintQuest Fashion was superb, and I wholeheartedly recommend their services.

BACKGROUND

Please describe your company and position.

I am the Owner of ProCutter Supplies

Describe what your company does in a single sentence.

E-commerce platform for ordering Summa branded consumable parts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Website design and creation
• Syncing website with quickbooks
• Marketing guidance

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

Talking with Guarav

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope included:

• Create Website 
• Branding + Logo
• Sync Quickbooks Online with Website
• Marketing ideas, guidance
• Continued support into the future

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There was 1 main measurable outcome:

• Website needed to be complete, operational and able to process transactions with connection to Quickbooks by Oct 1st.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The best part of working with them was Guarav and his team. His communication and availability were excellent.

He was always clear with what he needed from me to make everything happen which I really appreciated. Any request, change, tweak or otherwise that I requested throughout the process was always handled with ease and no pushback or frustrations.

They delivered on what was promised. I had a finished website that was up and processing online transactions all linked to Quickbooks on the backend.

What was your primary form of communication with Proactivo Commerce?

Email or Messaging App

What did you find most impressive or unique about this company?

I was incredibly impressed with their communication and ability to complete work in such a short time. The communication was also unique to me, as I had never used messaging services as the prime form of communication.

I had my doubts it would be effective, but I was wrong. Between the messaging app and multiple video conferences it went incredibly smooth.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and position.

I am the Store Design & Consultation of Integrated Health Products

Describe what your company does in a single sentence.

We supply customers within the United States with home health care products. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Custom Store Design
• Speed Performance Optimization.

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I engaged ProActivo Commerce to revamp our eCommerce website on Shopify. The scope of work included a complete redesign of our website to improve its overall functionality, user experience, and aesthetic appeal, while ensuring it aligned with our brand's vision and catered to our customers' needs.Their expertise and attention to detail resulted in a website that not only looks great but also performs exceptionally well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered exceptional results, driving significant advancements across essential business metrics. With a strategic focus on optimization, we experienced a notable increase in conversion rates (CRO), resulting in higher sales and improved customer interaction. The revamped design of the website introduced a user-friendly and visually engaging interface, creating a smoother and more enjoyable browsing journey that kept visitors coming back.

Performance improvements were another highlight, as the site now loads at lightning speed, ensuring effortless navigation and greatly reducing user drop-offs. Additionally, the implementation of a bespoke solution streamlined our business operations, providing greater efficiency and simplifying day-to-day management tasks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ProActivo Commerce demonstrated excellent project management throughout the redesign and optimization of my Shopify website for health products. They maintained clear and consistent communication, keeping me updated at every stage of the project. They were highly organized, adhering to the agreed-upon timeline and ensuring that all deliverables were completed on time without compromising on quality. What impressed me most was their responsiveness to my needs; they quickly addressed any questions or concerns and provided tailored solutions that aligned perfectly with my vision. Their proactive approach and dedication made the entire process smooth and stress-free.

What was your primary form of communication with Proactivo Commerce?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most about ProActivo Commerce was their ability to seamlessly combine technical expertise with a deep understanding of user experience and business goals. They didn’t just deliver a visually appealing Shopify website; they also ensured it was highly functional, fast, and optimized for performance. Their commitment to understanding my vision and tailoring solutions to meet the specific needs of my health products business truly set them apart. Additionally, their transparent communication, attention to detail, and proactive approach made the entire process smooth and stress-free. It’s rare to find a team that goes above and beyond to deliver excellence in every aspect of a project, and ProActivo Commerce did just that.

Their expertise in designing and optimizing my health products' Shopify website exceeded my expectations. They not only delivered a visually stunning and user-friendly site but also ensured lightning-fast performance through effective speed optimization. The team was professional, detail-oriented, and committed to understanding my business needs, making the entire process smooth and stress-free. Their ability to blend creativity with technical excellence has made a significant impact on my online presence, and I wouldn’t hesitate to recommend their services to others.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

I don't think that Proactivo Commerce could have done anything differently.  I have been very happy with the job that they have done for my company.

BACKGROUND

Please describe your company and position.

I am the Owner of Bailey Made Tee's and Boutique

Describe what your company does in a single sentence.

Bailey Made Tee's & Boutique is known for our graphic tee's and sweatshirts. Also, our viral jeans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Shopify Store Re-design and migration

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Proactivo Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompassed a comprehensive redesign of the entire online store, including migrating from the previous theme to a more modern, visually appealing, and highly interactive design. The objective was to enhance user engagement by incorporating intuitive navigation, visually striking elements, and an improved user experience. Additionally, the project focused on optimizing store performance by ensuring faster load times, seamless functionality across devices, and an overall smoother browsing experience. Every aspect of the design was meticulously refined to create a compelling and conversion-driven storefront.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redesigning our online store turned out to be a game-changer! We upgraded from our old theme to a fresh, modern, and highly interactive design that made shopping way more engaging. With smoother navigation, eye-catching visuals, and an overall better user experience, customers were sticking around longer and converting more. Plus, our performance optimizations—like faster load times and seamless browsing across all devices—made a huge difference. The result? Our sales jumped by 310% after the revamp, proving that the right design and performance tweaks can make all the difference!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was incredibly systematic and well-structured, ensuring a smooth and efficient workflow. One of their biggest strengths was their quick communication and seamless collaboration, which made the entire process hassle-free. Not only did they deliver exactly what they promised, but they went above and beyond, exceeding my expectations with their dedication and hard work. They were always fast to respond and highly supportive, addressing all my questions with patience and valuable insights. I highly recommend Proactivo Commerce to anyone looking for a professional, reliable, and results-driven team!  

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique and impressive aspect of Proactivo Commerce is their 24/7 availability and unwavering commitment to delivering excellence. No matter the time or urgency, they were always accessible, ensuring smooth communication and prompt resolutions. Their dedication to the project was truly commendable, going above and beyond to meet deadlines and exceed expectations.

A special mention goes to Gaurav, who was exceptionally responsive and always on top of things. His expertise in project management was outstanding, ensuring every stage of the process was handled efficiently and professionally. His proactive approach, attention to detail, and ability to seamlessly coordinate everything made this collaboration a fantastic experience. If you're looking for a team that genuinely cares about your success, Proactivo Commerce is the perfect choice!

Are there any areas for improvement or something Proactivo Commerce could have done differently?

It might sound unusual, but the team at Proactivo Commerce truly exceeded all my expectations. Their dedication, expertise, and commitment to excellence made this an outstanding experience. I genuinely can't think of anything that could have been done better—they delivered flawlessly at every stage. While I may be a bit biased because of how impressed I am, their work speaks for itself. They are simply amazing!

BACKGROUND

Please describe your company and position.

I am the Founder of BDB Society, LLP

Describe what your company does in a single sentence.

We sell women and men apparel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• To design our Shopify website/store

SOLUTION

How did you find Proactivo Commerce?

Shopify Partners

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Proactivo Commerce successfully guided BDB Society through the complete setup of our Shopify store. Their team managed the project from planning and design to testing and deployment, always ensuring our brand identity and customer experience were prioritized. They customized Shopify’s Dawn theme, integrated essential features and apps, and optimized the store for speed, security, and conversions. The collaboration included mockups, product uploads, policy page creation, and email configuration, all aligned with our brand guidelines. Post-launch, they provided a 30-day maintenance plan with direct support for tweaks and minor fixes. This partnership equipped us with a professional, scalable e-commerce platform ready for growth.  Key DeliverablesConducted competitor analysis (Alo Yoga, Ralph Lauren) for best practices.Created and customized a Shopify development store before transfer.Designed mockups in Figma, incorporating brand colors, logo, and typography.Built homepage with banners, categories, reviews, promotions, and CTAs.Customized product & collection pages with swatches, reviews, and trust badges.Uploaded 30–50 products and created 5–6 automated collections.Integrated apps: Wishlist, Instafeed, Stamped.io/Judge.me, Shopify Inbox & Email.Configured checkout, payment gateways, shipping, and domain setup.Developed policy pages (Privacy, Terms, Shipping, Returns) and “About Us/Contact.”Performed cross-device/browser testing, bug fixes, and speed optimization.Launched store with responsiveness ensured across all devices.Provided 30 days of complimentary maintenance and support (5 hours included).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several tangible results that demonstrated progress and success for BDB Society’s Shopify store. A fully customized and branded online store was launched within the planned timeline, incorporating best practices in design, navigation, and customer engagement. Product catalog setup, optimized collection structures, and automated workflows gave us a functional and scalable foundation. Integrations with apps such as Wishlist, Instafeed, and Stamped.io enabled social proof, customer retention, and repeat visits. The store was optimized for performance, responsiveness, and security, ensuring a seamless shopping experience across devices. 

Key Measurable Outcomes:
Completion of store build in 35 business days as planned.
Product pages enhanced with accordion descriptions, swatches, reviews, and trust badges.
Cross-browser/device compatibility verified (desktop, tablet, mobile).
Performance optimization improved site speed and load times.
Security benchmarks met with SSL, HTTPS, and secure payment gateways.
Policy pages (Privacy, Terms, Shipping, Returns) completed and live.
Domain, DNS, payment gateway, and shipping configurations finalized.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proactivo Commerce managed our Shopify project with a structured and organized approach, guided by our project manager, Gaurav. From the start, the team clearly laid out phases, responsibilities, and timelines, which gave us confidence in their process. They delivered all project milestones on time, including mockups, custom development, testing, and the final store launch. Throughout the project, they were flexible in accommodating our requests and quick to adjust when we needed refinements. Their communication was informative and consistent, helping us stay aligned on progress and expectations. Gaurav in particular ensured that our feedback was heard and addressed promptly, making the collaboration feel smooth and professional. Overall, the project management style combined structure with flexibility, resulting in a successful and well-executed store build.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Proactivo Commerce was the depth of their expertise in building e-commerce stores. They demonstrated a strong understanding of Shopify’s capabilities and applied best practices to every stage of the project. Their ability to customize features, integrate apps, and optimize for speed and conversions showed that they were more than just developers—they were true e-commerce specialists. We were impressed by how seamlessly they combined technical skill with design that aligned perfectly to our brand. Their attention to user experience, from navigation to checkout flow, reflected their experience in creating stores that not only look polished but also perform effectively. Beyond their technical strengths, their clear communication and flexibility made the process collaborative and smooth. Overall, the unique blend of expertise, professionalism, and adaptability set them apart as a partner.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

The overall experience with Proactivo Commerce was very positive and insightful.

BACKGROUND

Please describe your company and position.

I am the CEO of a manufacturing.

Describe what your company does in a single sentence.

Our company manufactures and sells 3D printer filament

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Site speed improvements
• Conversion rate optimization

SOLUTION

How did you find Proactivo Commerce?

Shopify Partner Directory

Why did you select Proactivo Commerce over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The project scope included conversion rate optimization on 4 product page templates and the homepage. It also included updating my Shopify theme to the current version and performing site speed optimizations and improvements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our product page templates were created and we were able to eliminate multiple paid Shopify apps.

Our site speed increased two full letter grades and we have been able to measure a substantial improvement to our LCP P75, INP, and Cumulative Layer Shift.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and Gaurauv was always very responsive to my questions and concerns.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The end result is very good and they did a very nice job, especially for the price point.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Founder/ CEO of Heka Herbal

Describe what your company does in a single sentence.

At Heka Herbal, we believe nature holds the key to lasting wellness. Inspired by ancient herbal traditions and guided by modern science, we bring you a carefully curated range of natural products designed to support your mind, body, and soul.

Named after Heka—the ancient Egyptian god of magic and healing—our brand stands for the powerful synergy between nature’s wisdom and holistic well-being. Whether you're looking for herbal teas, immunity boosters, natural skincare, or plant-based supplements, every product at Heka Herbal is rooted in purity, sustainability, and effectiveness.

We source only the finest herbs, ensuring each product is free from harmful chemicals, cruelty-free, and sustainably packaged. At Heka Herbal, we're not just offering wellness products—we're building a lifestyle that honors balance, harmony, and the healing power of the earth.

Live better. Heal naturally. Choose Heka.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Shopify store desgin
• Conversation rate
• Marketing

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Design:
They built a visually stunning and highly functional Shopify website that captured the essence of Heka Herbal perfectly—clean, nature-inspired aesthetics combined with seamless user experience. Every detail, from color palettes and typography to product page layouts and navigation, was thoughtfully crafted to resonate with our wellness-conscious audience.

Landing Page Optimization:
Proactivo didn’t just stop at building a beautiful site—they made it convert. Their team meticulously optimized our landing pages, implementing persuasive copywriting, mobile-responsive design, and clear CTAs that significantly increased our conversion rates. We saw a measurable uplift in signups and product purchases within the first few weeks of launch.

Digital Marketing:
Their digital marketing support has been outstanding. From social media strategy and content creation to SEO and performance marketing, Proactivo Commerce ensured that every campaign was aligned with our brand voice and business goals. Their data-driven approach helped us scale ad spend efficiently and reach our target audience across multiple platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Partnering with Proactivo Commerce for our brand Heka Herbal brought significant and measurable improvements across key areas of our digital presence and performance. Their work on Shopify website design, landing page optimization, and digital marketing led to impactful results that directly contributed to our growth.

1. Increased Conversion Rates
After Proactivo redesigned our Shopify website and optimized the landing pages, we saw a 38% increase in conversion rates within the first month. Their clear layout structure, persuasive product storytelling, and seamless mobile experience played a big role in this.

2. Improved Website Performance
Our site’s loading speed improved by over 45%, thanks to their technical optimization and clean design. This not only enhanced user experience but also positively impacted our SEO rankings.

3. Higher ROI from Paid Campaigns
With their digital marketing efforts, including targeted ad campaigns and remarketing strategies, we achieved a 3.5x return on ad spend (ROAS) in the first 60 days of launching our paid campaigns. Their data-driven targeting and ad creatives resonated perfectly with our audience.

4. Increased Organic Traffic
Their SEO-friendly structure and content guidance helped us grow our organic traffic by 60% over a three-month period. Our core products began ranking on the first page for several niche Ayurvedic wellness terms.

5. Better Engagement & Brand Experience
From intuitive design to faster page speeds and branded landing pages, user engagement metrics improved drastically. We saw a 40% reduction in bounce rate and increased average session duration by over 30%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Working with Proactivo Commerce for our brand Heka Herbal was a highly professional and seamless experience, especially in terms of project management and communication. Their ability to manage timelines, delegate tasks efficiently, and maintain consistent communication truly set them apart from other service providers we've worked with.

Here are some key highlights of their project management and responsiveness:

✅ Swift & Clear Communication
From day one, their team was extremely swift in responding to queries, feedback, and updates. Whether it was via email, WhatsApp, or project tracking tools, we never had to follow up twice. They were proactive in sharing progress and next steps at every phase.

✅ Exceptional Consultation
Their consultation during the discovery and strategy phase was top-notch. They took the time to understand our brand, our audience, and our business goals, and offered insightful recommendations that we hadn't considered ourselves.

✅ Structured & Transparent Workflow
Every task—from design drafts to development and campaign setup—was handled through a well-structured workflow. We always knew what was being worked on, by whom, and what to expect next. They also provided timelines and stuck to them diligently.

✅ Amazing Support & Post-Delivery Involvement
Their support didn’t end at project handover. Even post-launch, they are quick to help with any technical tweaks, content updates, or campaign optimizations. It felt like we had an extended in-house team backing us.

✅ Smart Delegation & Expert Team Execution
The way their internal team was delegated made everything smooth. We interacted with specialists for each task—designers, developers, marketers—which made the entire project feel well-coordinated and professional.

✅ Top-Notch Work Quality
Despite being fast and responsive, the quality of their work was never compromised. Each deliverable—be it a landing page design, ad creative, or backend development—was polished, on-brand, and conversion-focused.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Working with Proactivo Commerce has been nothing short of amazing. They are not just an agency—they’re a true partner that cares about your brand’s success. Their communication, creativity, and strategic thinking make them stand out in a crowded market.

If you’re a D2C or wellness brand looking for a Shopify Partner that truly delivers on all fronts—design, performance, and growth—look no further than Proactivo Commerce.

⭐️⭐️⭐️⭐️⭐️ (5/5)

Are there any areas for improvement or something Proactivo Commerce could have done differently?

I don't think any.