Proactivo Commerce

BACKGROUND

Please describe your company and position.

I am the Founder of Jilly's D Zines

Describe what your company does in a single sentence.

We sell merchandise

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Store build and design
• CRO
• Landing page optimization

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Proactivo Commerce for a full-scale revamp of our Shopify store at Jillydzigns. The scope of work included:

• Complete Store Design Overhaul: From layout to visuals, they redesigned the store to better reflect our brand and improve UX.
• Conversion Rate Optimization (CRO): To improve our sales funnel, the team implemented strategic CRO best practices across key pages like the homepage, product pages, and checkout.
• Speed Optimization: They worked on improving site load times and overall performance, ensuring smoother browsing and a better mobile experience.

Each deliverable was handled professionally and aligned perfectly with our goals. They provided regular updates and made sure every enhancement directly contributed to our store’s performance and user engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We partnered with Proactivo Commerce for a full-scale revamp of our Shopify store at Jillydzigns. The scope of work included:

• Complete Store Design Overhaul: From layout to visuals, they redesigned the store to better reflect our brand and improve user experience.
• Conversion Rate Optimization (CRO): The team implemented strategic CRO best practices across key pages like the homepage, product pages, and checkout to improve our sales funnel.
• Speed Optimization: They worked on improving site load times and overall performance, ensuring smoother browsing and a better mobile experience.

Each deliverable was handled professionally and aligned perfectly with our goals. They provided regular updates and made sure every enhancement directly contributed to our store’s performance and user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their top-notch product management skills were commendable.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Dedication

Are there any areas for improvement or something Proactivo Commerce could have done differently?

I don't think so

BACKGROUND

Please describe your company and position.

I am the Creative Director of Natural Inspirations

Describe what your company does in a single sentence.

Natural Inspirations sells luxurious, natural body care products that support skin health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Optimize our new website.
• Incorporate B2B in the platform.
• Launch our new website.

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Speed Optimization & Troubleshooting of our new website. This also included (but was not limited to): Optimizing video/images/gifs, fixing code and scripts where necessary, improving rendering time and overall web vitals/loading time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Not sure yet! Our website is live and working well though!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did great in delivering items and promised outcomes in time. They were very helpful in helping our team troubleshoot things and make important decisions about what to incorporate into our website.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Gaurav was a wonderful partner to work with. He was very professional, knew what he was talking about and super personable when it came to discussing the project.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

No, their team did a great job!

BACKGROUND

Please describe your company and position.

I am the Owner of Woolly Bear Jewellery

Describe what your company does in a single sentence.

We creat handmade luxury beaded jewelry and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Design a visually captivating website
• Create an efficient design and flow
• Implement calls to action via photo hot spots

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Other

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Clutch will redesign and redevelop the Woolly Bear Jewelry website to ensure it is fully responsive, visually captivating, and built to drive engagement and sales. The new site will reflect the brand’s cultural roots, handmade artistry, and family-owned identity, while providing an intuitive shopping experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The website project with Clutch has made strong progress. The backend is fully built and ready for launch, pending final product photos from our team. Clutch has been highly communicative, flexible, and patient throughout the process—going above and beyond to ensure everything is aligned with our vision. All technical elements are in place, and we’re confident the site will be ready to go as soon as photos are delivered.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Clutch’s project management has been excellent. They consistently deliver items on time and keep the project moving by keeping us accountable and organized. They’re proactive, responsive to our needs, and ensure we stay on track with our responsibilities as well. It’s been a truly collaborative process.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about Clutch is their balance of professionalism and relatability. They provide clear direction without being pushy, and their patience and thoughtful guidance throughout the process have been exactly what we needed. It’s rare to find a team that’s both skilled and genuinely supportive.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

We currently are working together and we plan to continue using them for any future needs. 

BACKGROUND

Please describe your company and position.

I am the CEO of Shani Luxe LLC

Describe what your company does in a single sentence.

Selling of women Clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Design and Building of shopify online shore

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I’m really happy with how the whole store turned out for Shani Luxe on the Shopify platform. The custom theme design matches my brand perfectly, and everything feels clean and professional. They helped with optimizing both product and collection pages, making sure it all looks good and flows well, especially on mobile — very user-friendly.

They also integrated the necessary apps for better functionality and made sure the store is optimized for conversions, which is exactly what I needed for better sales.

What impressed me more is how involved they were during the process. From suggesting dropshipping suppliers to helping me populate the store with over 100 products, they really covered everything. The communication and support I got during customization and optimization was solid — very helpful and cooperative throughout.

I like the final result, and honestly, I’d recommend them to others too. It was a smooth experience, and the team was great to work with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Some of the measurable outcomes that show the progress and success of the project include:

Over 100 products added to the store, all properly categorized with optimized titles, descriptions, and images. That gave the store a strong starting catalog.
Custom theme design that reflects the Shani Luxe brand — clean, modern, and tailored to attract the target audience.
Mobile optimization, which now makes the store easy to browse and shop on any device. I tested it myself, and the navigation feels smooth and natural.
Integration of key apps for things like reviews, upsells, and abandoned cart recovery — all of which support better store performance and customer engagement.
Conversion-focused layout and flow, which helps guide visitors toward making purchases. The pages load well, CTA buttons stand out, and the product pages are informative without being cluttered.
Supplier suggestion and setup for dropshipping, making it easier for me to start selling immediately without extra research or delays.
Overall, the store isn’t just visually ready — it’s functionally built for performance, and I now feel confident moving forward with marketing and sales.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was really solid. They delivered everything on time, and even when I had extra requests or changes, they were quick to respond and adjust things without any issues. Communication was smooth throughout — I didn’t have to chase them or repeat myself.

Whenever I shared feedback or needed something customized for the store, they listened and made sure it was done the way I wanted. They gave helpful suggestions too, especially during the setup and optimization stages, and that made the whole process feel more collaborative.

Overall, they were reliable, responsive, and easy to work with — which made a big difference in getting the store exactly how I pictured it.

What was your primary form of communication with Proactivo Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out the most for me was how involved and supportive they were throughout the entire process. They didn’t just follow instructions — they actually took time to understand my brand and gave thoughtful suggestions that improved the overall store setup.

I also liked how they handled things professionally but still kept it friendly and easy to communicate. The way they helped me find a suitable dropshipping supplier and populated the store with over 100 products was honestly a huge help — not every company goes that far.

It felt like they genuinely cared about the success of my store, and that kind of commitment is rare.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

 I’m happy with how everything turned out and how they handled the whole project.

BACKGROUND

Please describe your company and position.

I am the Administrative Assistant of BYG Inc

Describe what your company does in a single sentence.

We purchase decorative lighting from top American brands and export to New Zealand and Australia.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Improve our websites usability
• Increase efficiency of the website

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Updating Quote Request Form 

• Gallery Template : Implemented a new gallery template from the theme library, allowing for multiple project photos and promotions for completed projects.
• Box Size Metafield: Created metafields for product dimensions and implemented a CSV upload feature for easy data transfer from an existing database.
• Related Collections: Adjusted product meta fields to match the data structure of the master website, ensuring easier future data imports.

Additional Updates:

• Modified banner options 
• Removed the "You May Also Like" section header from product pages temporarily.
• Updated the text on the quote request page to clarify the user message and link to the homepage.

Summary of Key Deliverables:

• Updated field on the quote request form for Vogue Lighting.
• New gallery template for Richmond Lighting, supporting project photos and promotions.
• Implemented box size metafields on Northern Lights Importing to manage product dimensions and shipping cost estimation.
• Metafield adjustments for related collections to match the master website structure for Northern Lights Importing.
• Updated banner options to mirror American Lighting’s functionality.
• Removal of the "You May Also Like" header from product pages for Northern Lights Importing.
• Updated text on the quote request page for clarity and usability.

These changes are designed to streamline operations, improve user experience, and ensure better integration across websites, all while making future updates and data transfers more efficient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include:

• Improved User Experience on Quote Request Form:

Outcome: The form now reflects a more accurate field label, improving clarity for users. This change enhances the website's usability and aligns with the target audience's expectations.
Measurable Metric: Increased user engagement or fewer user errors on the quote request form.

• Efficient Box Size Metafield Integration :

Outcome: The new metafields allow for the accurate tracking of product dimensions and weights, facilitating future shipping cost estimations.
Measurable Metric: The successful import of product dimension data via CSV, and more accurate shipping cost predictions based on volumetric calculations.

• Streamlined Data Import Process :

Outcome: The product metafields were updated to match the master website’s data structure, making future data transfers easier and more efficient.
Measurable Metric: Reduced time and errors in future data imports from the master website.

• Improved Banner Functionality:

Outcome: Banner options were aligned with the AmericanLighting.com.au site, providing a consistent user experience across both websites.
Measurable Metric: Increased consistency in branding and potentially higher click-through rates on banners.

Overall, these updates improved functionality, user experience, and the ease of managing and transferring data across websites, leading to more efficient workflows and a better user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Gaurav has done a wonderful job at getting our projects back to us in a timely fashion, and our communication has been great. Whenever either party has a concern, it is responded to quickly. All of our projects have been carried out successfully through proper clarification. 

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The vast amount of knowledge is the most impressive aspect of the company. Collaboration has gone into each task.  Gaurav has looked at our websites, understood the need, and has made fantastic recommendations to speed up the process and make our websites the best they can be. 

Are there any areas for improvement or something Proactivo Commerce could have done differently?

At this point, I don't have any improvement recommendations. Between the fast communication and the successful carrying out of assignments, we are pleased with the service!

BACKGROUND

Please describe your company and position.

I am the E-commerce and digital marketing manager of Celular Express / Celex.com

Describe what your company does in a single sentence.

We are a leading company in the marketing of innovative solutions in wireless communication, with a specialized focus on cell phones and the sale of high-quality technological accessories. As an authorized Telcel distributor, we stand out as the only company with a strategic presence throughout the Mexican Republic, which allows us to offer national coverage and personalized service to our customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Create a new cutting-edge e-commerce

SOLUTION

How did you find Proactivo Commerce?

Clutch Site

Why did you select Proactivo Commerce over others?

• High ratings
• Good value for cost

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A custom site was created to meet all business needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The speed of action

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, at all times and even with the difficulty of the time zone difference, they always responded quickly and specifically.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Kindness and willingness, also the great programming ability

Are there any areas for improvement or something Proactivo Commerce could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Beauty of GB NANI BEAUTY

Describe what your company does in a single sentence.

GB NANI BEUATY is a beauty company selling beauty products 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• I contact Proactive Commerce to do my website.

SOLUTION

How did you find Proactivo Commerce?

Online Search

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Proactivo Commerce is the best company, they do the best for my website. Amazing job . They are very responsible and the communication is 10/10 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were better than I expected

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their work was excellent, they did everything I asked them to do on time and were very patient.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their customer service, it is the best and they try their best to do an excellent job.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

Everything they did was perfect. they don't need to improve anything cuz the job they been done is amazing 

BACKGROUND

Please describe your company and position.

I am the Owner of Ivory Buck Boutique

Describe what your company does in a single sentence.

Clothing store 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Website design
• Aesthetic page

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Proactivo Commerce were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

He made us a custom Shopify website 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Idk 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was on time, and they were very responsive.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 Gaurav is exceptional! 

Are there any areas for improvement or something Proactivo Commerce could have done differently?

No 

BACKGROUND

Please describe your company and position.

I am the Owner/Designer of Threads of Eden

Describe what your company does in a single sentence.

We provide natural fiber clothing, specializing in hemp and organic cotton, made ethically in the USA with premium fabric and classic designs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• store migration
• make website better
• new features

SOLUTION

How did you find Proactivo Commerce?

Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Store migration from Wordpress to Shopify; this included email, products, blogs, social media, payment features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

New website looks beautiful. It has all the features and more that I needed.

As renowned Shopify experts, they bring unparalleled knowledge, strategic insight, and technical proficiency to every project. From the initial consultation to final execution, their team consistently delivered tailored solutions, ensuring a seamless transition with zero downtime and data integrity intact. Their proficiency in custom development, API integrations, and UI/UX enhancements results in a high-performing store optimized for conversion and scalability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects were done on time and exceeded expectations. Emails were prompt and helpful.

What was your primary form of communication with Proactivo Commerce?

Virtual Meeting

What did you find most impressive or unique about this company?

What truly distinguishes Proactivo Commerce is their extensive expertise as renowned Shopify specialists, combined with a strategic, client-centric approach. Rather than simply executing store migrations, they take the time to understand each business's objectives, challenges, and customer base, ensuring a seamless transition that maximizes performance. Their proficiency in handling complex requirements, mitigating scope creep, and integrating advanced functionalities makes them an invaluable partner in any migration process.

Are there any areas for improvement or something Proactivo Commerce could have done differently?

Nothing, everything was fine

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Promos Shirt Shop

Describe what your company does in a single sentence.

We are a embrodiery and screenprinting company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Proactivo Commerce to accomplish?

• Custom Work to enhance UI of pdp
• Complete redesign of the website

SOLUTION

How did you find Proactivo Commerce?

• Online Search
• Referral

Why did you select Proactivo Commerce over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Proactivo Commerce were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an excellent experience working with Proactivo Commerce, as they provided us with top-notch store design, mobile app development, and custom product page development. Their expertise in graphic elements, custom section design, and API integration helped create a visually appealing and highly functional store that enhances user engagement. The custom product pages were designed with precision, ensuring a seamless shopping experience, while their mobile app development made our brand more accessible to customers on the go. Their attention to detail and commitment to delivering high-quality solutions have truly elevated our eCommerce presence. Highly recommended! 🚀

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered significant measurable outcomes, showcasing clear progress and success. We achieved a higher conversion rate (CRO) through strategic optimizations, leading to increased sales and customer engagement. The enhanced UI/UX design provided a more seamless and intuitive browsing experience, improving user satisfaction and retention. Additionally, with rocket-speed performance optimization, the website now loads faster, ensuring smoother navigation and reduced bounce rates. Lastly, the custom solution implemented has streamlined operations, offering better control and efficiency in managing various aspects of the business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Proactivo Commerce has truly excelled in every aspect of project management, demonstrating exceptional expertise and dedication throughout our collaboration. From the very beginning, their top-notch customer support stood out, offering timely and clear communication at every step. They managed the project with precision, skillfully handling any scope creep and ensuring that no challenge derailed our progress. The team consistently met every milestone on time, delivering high-quality results without delays. Additionally, their guidance was invaluable—Proactivo Commerce not only provided strategic insights but also actively guided us throughout the entire process, ensuring we stayed aligned with our goals. Their professionalism and commitment to our success made the entire experience seamless and stress-free. Highly recommended for anyone looking for reliable, efficient project management and outstanding service.

What was your primary form of communication with Proactivo Commerce?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What sets Proactivo Commerce apart and makes them truly unique is their deep expertise as reputed Shopify experts combined with their client-first approach. They don’t just focus on building stores but take the time to understand each business’s goals, challenges, and target audience. This allows them to deliver customized, scalable solutions that align with the client’s vision. Their ability to navigate complex requirements, handle scope creep effectively, and deliver seamless integration of technology is remarkable. Additionally, the team’s commitment to continuous improvement ensures that every project is not only completed on time but also optimized for long-term success. Their exceptional customer support and transparent communication throughout the process further elevate their service, making them a standout partner for any eCommerce business looking to grow and thrive.

 As reputed Shopify experts, they are hands down the best in the business. From the initial consultation to the final delivery, their team has consistently exceeded expectations, offering expert guidance, top-tier solutions, and unmatched customer support. Whether you're looking to build a robust Shopify website or develop a cutting-edge mobile app, Proactivo Commerce delivers customized, high-performance solutions that drive results. Their attention to detail, seamless project management, and ability to meet deadlines make them the go-to choice for anyone serious about scaling their eCommerce business. If you're looking for a reliable, knowledgeable, and dedicated partner, Proactivo Commerce is the way to go. Highly recommended!

Are there any areas for improvement or something Proactivo Commerce could have done differently?

I think they did everything perfectly.