Prismetric

Introduce your business and what you do there.

I’m one of the founders of an agriculture e-commerce platform for pesticides, fertilizers, seeds, etc. in India.

What challenge were you trying to address with Prismetric?

We needed someone to develop our e-commerce website and mobile app.

What was the scope of their involvement?

We gave them our requirements for features of the e-commerce website and iOS and Android mobile apps. They’re almost done with development. They provided the complete backend for the application where we can publish all the products to be listed on the platform. They handled all aspects of development, including the creation of the frontend. They used PHP and Laravel for the website. For the mobile apps, they used React Native. They will provide support for their solutions for six months after the launches. We’re already planning some additional features for the site.

What is the team composition?

There’s one web developer, one project manager, one iOS developer, one Android developer, one backend developer, and one designer.

How did you come to work with Prismetric?

We did an online search for a company to build our web and mobile applications. We shortlisted a few companies and visited them personally. We chose Prismetric.

How much have you invested with them?

We've spent 1,400,000 Indian rupees (approximately $19,000 USD) with them so far.

What is the status of this engagement?

We started working together in January 2021.

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is good. We test the product on our own and the results we’re seeing are fabulous. We’ve let 15-20 customers test out the website. Based on their feedback, it’s good. After a month of further testing, we’re planning to launch a beta version of the site.

How did Prismetric perform from a project management standpoint?

They use Basecamp. We didn’t have any communication issues with them.

What did you find most impressive about them?

Whenever we need anything or have any confusion, they’re ready to help. They covered a few of the minor changes that weren’t initially required for free.

Are there any areas they could improve?

No, there’s nothing I can think of.

Do you have any advice for potential customers?

They’re a really good company to work with.

Introduce your business and what you do there.

I’m the co-founder of an app development company.

What challenge were you trying to address with Prismetric?

We needed help with mobile app development.

What was the scope of their involvement?

They helped us with iOS and Android app development. We had completed the design and UX, and Prismetric did the coding. They also did the QA as well. It’s a happy hour app that relies on geolocation technology with an integration with Google Maps.

What is the team composition?

I worked with one app manager.

How did you come to work with Prismetric?

I found them on Clutch. Prismetric was listed among the top three vendors.  

How much have you invested with them?

We spent $15,000.

What is the status of this engagement?

We started working together in September 2020, and we wrapped up in December 2020. Maintenance is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The quality is good based on user feedback. The crash reports from Apple and Android are also minimal. Overall, they met our goals for the project.  

How did Prismetric perform from a project management standpoint?

They’re great. Communication was good, and they hit all their deadlines.

What did you find most impressive about them?

They delivered a quality product within our time frame.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is to be patient and realistic; a vendor will never know the project as well as you do.

Introduce your business and what you do there.

I’m the CEO of Clafisol. We are an information technology company that also deals with innovations, We are located in Copenhagen, Denmark and have ten employees.

What challenge were you trying to address with Prismetric?

We were looking to contract someone to help launch an e-commerce platform in Africa. 

What was the scope of their involvement?

Prismetric developed a web application, as well as a mobile application for iOS and Android. Their team works in PHP on this project. They worked directly on our system, making it scalable and capable of adding new things to it.

The project was split into milestones. The first milestone was defined by specific descriptions, including expectations, APIs to implement, and migration to integrate with the existing platform. I redesigned the system architecture to ensure it could sit on what we already had. They are currently working on the next milestone of the project.

What is the team composition?

I work with Hardik (Project Manager), a developer, and Ashish (CEO).

How did you come to work with Prismetric?

They were recommended to us, and we liked that they had the expertise we were looking for in a partner. They also had manageable costs, so we decided to work with them.

How much have you invested with them?

We have invested $10,000–$15,000.

What is the status of this engagement?

We began working together around September 2020, and it’s ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

They successfully completed the first milestone, and we have tested their work to ensure it works properly. Their team is smart, quickly grasping what we need and providing good solutions. I’m 100% satisfied with everything, including the quality of work and the project timeframe.

How did Prismetric perform from a project management standpoint?

They keep me in the loop at every stage of progress and are extremely available and responsive. Hardik and I work closely together to discuss and work out different aspects of the work. We primarily use Skype for communication.

What did you find most impressive about them?

Their communication and responsiveness are exceptional. Prismetric has proven to quickly understand things, overcome unexpected challenges, and provide the technical services as expected at reasonable prices.

Introduce your business and what you do there.

I’m the social media manager for Bookbird Educational Institute. We provide planning programs and coaching for students, both offline and online. 

What challenge were you trying to address with Prismetric?

We hired them to develop a mobile app.

What was the scope of their involvement?

They developed a native Android mobile application. The app includes general knowledge, daily reviews, English grammar, and much more for students. Students can watch videos, read over topics on various issues, preview demos, and work until they are comfortable with the coursework. When students take exams online, we upload their scores on the backend and provide them with the results.

The team is currently working on adding new features that would students to ask the faculty questions and let the faculty reply.

What is the team composition?

We work with a team of developers and testers.

How did you come to work with Prismetric?

My former colleagues recommended them and they had good reviews. They provided valuable input and offered the best price estimate out of all the companies we were considering. Negotiations were simple.

How much have you invested with them?

We’ve spent roughly $8,000.

What is the status of this engagement?

We began working together around November 2019 and the partnership is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The app launched on Google Play in March 2020. Within 24 hours, we had 1,500–2,000 downloads. We currently have 63,000 downloads and have organically ranked sixth on Google Play.

The app works well, so users have rated the app highly and have provided positive feedback. We are satisfied with the team and the development they’ve done. 

How did Prismetric perform from a project management standpoint?

They do a good job. They work within our budget and finish ahead of deadlines. Communication is easy because they are available and responsive. We use Jira and an interfacing solution to contact them. They are providing excellent support.

What did you find most impressive about them?

They deliver what they promise and provide reliable solutions. They often go above and beyond to complete everything we request of them, including additions and upgrades.

Introduce your business and what you do there.

=I’m the director of a company called Plus Side. We’re a community-based app that’s designed to improve the sexual health community across Australia, and eventually globally. The app allows people to connect with friends, receive dating support, and learn about sexual health. If you’re positive for HIV, HPV, HSV, or Hep C, you can find other accepting, like-minded people on the app to date, become friends with, or provide mutual support to.

What challenge were you trying to address with Prismetric?

They’re developing the app for us.

What was the scope of their involvement?

Prismetric takes an all-in-one approach to the job. The key deliverables are the design of the app, the development, and the branding. They’ve also uploaded the first phase of the solution to the App and Play stores, as it’s available for iOS and Android. Additionally, they’re providing six months of maintenance and support.

We’re set to finish phase one any day and then move into our phase two contract.

What is the team composition?

Hardik (Project Manager) is the team leader, and I deal with him directly. There are nine members of Prismetric working on my app, including developers, designers, and other resources.

How did you come to work with Prismetric?

I found them on Clutch and on Google and looked at their reviews and customers on both sites.

How much have you invested with them?

The phase one contract amount is a fixed price of $30,000 AUD (approximately $23,000 USD). I’ve asked them to do extra work, and that costs another $3,000–$4,000 AUD (approximately $2,300–$3,100 USD).

What is the status of this engagement?

We’ve been working together since August 2020.

What evidence can you share that demonstrates the impact of the engagement? 

The app is available on the App Store and the Play Store and has 130 members. There have been a few bugs, as any app experience, but Prismetric fixes everything as we go. There haven’t been any issues.

Everything has been performed on time. They’ve also done a lot of free extras for me. I rate them highly.

How did Prismetric perform from a project management standpoint?

Everything happens in Basecamp, which makes it easy to communicate with the team leader. I can send documents and assign tasks I want done. We also speak through Skype and a general chat.

What did you find most impressive about them?

I’ve asked for lots of changes, and Prismetric always gives me their time, even we’re halfway through doing it one way and I change my mind. They’re very efficient with their time and are very flexible. These changes often come at no cost to me.

Are there any areas they could improve?

This is the first app I’ve developed, so I’m not sure how these projects usually go, but my only issue is that there have been a few minor bugs. Prismetric fixes them in a few days, though, and they’ve all occurred within the test program.

Do you have any advice for potential customers?

If other people are interested in working with Prismetric, then I would say that I’ve reached out to multiple companies globally and nationally, and Prismetric offers the best prices and services.

Introduce your business and what you do there.

We’re a group of three farmers running an online agricultural equipment rental business.

What challenge were you trying to address with Prismetric?

We needed a development partner to build an app.

What was the scope of their involvement?

Prismetric handles the full development of our Android app. In the future, we plan to make an iOS version of the product with Prismetric. Their team is also in charge of publishing the app to the Play Store.

The platform allows equipment providers to register and make listings in our system. Farmers can use the app to search and rent equipment. Using our app, they can rent tractors and other kinds of equipment.

What is the team composition?

We work with one project manager, one Android developer, one website developer, one web services developer, one designer, and one QA tester.

How did you come to work with Prismetric?

We sought a local development team and visited 3-4 companies in our area. Looking at Prismetric’s past work, we noticed that their team built similar apps to the one we wanted to develop. We could easily meet them at their office and discuss our project.

How much have you invested with them?

So far, we’ve spent between 12–13 lakh rupees (approximately $16,000–$18,000 USD).

What is the status of this engagement?

We started working with Prismetric around March 2020. We completed the first phase, and we’re in beta testing now. Their team will also provide six months of support and develop additional features on the platform. The project will be ongoing for the next 2–3 years.

What evidence can you share that demonstrates the impact of the engagement?

At the moment, we’re testing the app. It will only be used by selected farmers and providers, so we’re not marketing the product. However, we already have a few orders, which we didn’t expect in the initial phase. We’re getting good responses from users, so we’re happy with the app.

How did Prismetric perform from a project management standpoint?

Prismetric met deadlines. If we need anything, their team is available. We’re totally new to the technical world, and Prismetric supports us well. They share all the information regarding how the project should unfold.

What did you find most impressive about them?

Their project manager is quick and knowledgeable. They gave us a few great suggestions that improved our application.

Are there any areas they could improve?

No, I can’t think of anything for them to improve.

Do you have any advice for future clients of theirs?

I suggest listening to Prismetric’s feedback.

Introduce your business and what you do there.

I’m the owner of a software company.

What challenge were you trying to address with Prismetric?

We wanted to build our human capital software, which comprises talent management and HR, among other services. We needed outsourced development help.

What was the scope of their involvement?

Prismetric is developing all of the modules of the software, as well as a mobile app. There are various modules involved in the development, including job posting. The tool allows us to see the applications and it holds the onboarding and training elements. 

As for the HR module, the software has a digital archive of all of the employees and their paid time off. The team is using PHP and Node.js.

What is the team composition?

I’ve been in contact with Ashish (CEO), Ketan (Founder & MD), Pragensh (Operations & Delivery Manager), and a few developers.

How did you come to work with Prismetric?

I found them through a Google search. I was looking for a company that could develop a small application. I talked to them and they showed me some software they had developed. I went to India to meet with them, and it was a good experience.

How much have you invested with them?

We’ve spent around $70,000.

What is the status of this engagement?

The project began in about January 2019, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

Prismetric has been committed to delivering even though we’ve had a few hiccups along the way. They’ve been able to create and implement the most important functionalities, we’re just making minor tweaks.

How did Prismetric perform from a project management standpoint?

They communicate very well, and they’ve been there with me along the way. We’ve had a few delays, which is my fault because I made some UI changes. There have also been a few programming delays on their end. 

When I have problems, I speak to the management team and they talk to the programmers. 

What did you find most impressive about them?

Their commitment to delivering is impressive. They haven’t left me alone throughout the process. Some companies don’t want to communicate once they close the deal, but Prismetric has been communicating well and they want to make it happen. They bear with me when I want to make changes, which I admire.

Are there any areas they could improve?

They could’ve identified certain situations in the process that could’ve helped to avoid delays. The team could also avoid using resources that don’t perform very well.

Do you have any advice for potential customers?

I recommend Prismetric. They’re a trustworthy company. If you’re going to work with them, sit down with them and give them all of the project details. If you do that, the team will perform excellently. That was a mistake I made. I wasn’t as detailed in the functionalities and features of the product, so we found things that were missing.

Introduce your business and what you do there.

I am the CEO of an online marketplace for the automotive industry that connects buyers and sellers. We are a startup.

What challenge were you trying to address with Prismetric?

I was looking for someone to develop a website and an app for us. I was expecting a very high-quality job, and I was in a rush because I had had a bad experience previously. 

What was the scope of their involvement?

We had a call and I mentioned every single thing about my business, and they made a scope document. I didn’t go through the scope document which was my mistake. I was really hoping they would put in all the information as they had recorded everything I told them during our call. 

They started working on it, but I kept having to point out the things they weren't doing. They said the scope document didn’t say those things. We had a conversation, and it was at that point they started being rude, especially the CEO of the company.

We had a deal, and I asked them if I’d be able to get a refund if I didn’t like the quality, but the CEO was rude and said that Prismetric doesn’t deal with negative people. I just wanted to make sure I was giving the job to the right team.

They hung up on me and didn’t answer my call for a day. I was disappointed because I had paid them money and they weren’t even answering. I wanted to smooth it over and said it was my mistake. I tried to be calm, but I paid them money and expected quality work. 

What is the team composition?

There were three developers, one designer, and one project manager.

How did you come to work with Prismetric?

I found Prismetric on Clutch.

How much have you invested in them?

They gave me a quote of $18,000.

What is the status of this engagement?

I started working with them in February 2020.

Describe the impact this engagement has had on your business.

I was hoping to launch this two months ago because they promised that to me. I had all my plans sorted out. I had hired people and had planned everything out and at that point.

They said they were still working on it and needed an additional week. It has been two months since then and I have lost thousands of dollars because of that. I am looking for another resource for this project.

How was project management handled?

From day one, I was trying to push them because I had had a bad experience before them with some freelancers. I told them I was giving them this project and trusted them. I told them that I was happy to pay whatever they were asking, but I really needed the job done as soon as possible. 

They said it would take six months and we decided to break up the project into four phases. They didn’t even finish phase one within six months.

They kept delaying it and it went badly. They gave me lots of false promises and told me that they would launch my system two months ago. They haven’t. They kept saying it would be the next week, and then when that week came, it would be another week. 

Finally, they made a final promise to me that I was going to get it and that happened about two weeks ago. Again, they couldn’t finish it. It has been nearly six months and they haven’t even finished 25% of the job, and the part that they did has a lot of bugs. 

I was expecting that 25% to at least be good. They took my money and weren’t even answering my phone calls. I paid half of the money, and they wouldn’t refund me. They couldn’t get the job done.

I admit that I added a couple of things, but they could’ve just said that it would take an additional few days. They didn’t say anything when I told them the things they missed. What I was trying to add was not major; it was just part of the project.

The team is unreliable. They are also rude, which isn’t how they should talk to a customer who paid them money. When I told them I wasn’t happy, they said they wouldn’t give me a dollar and then hung up on me.

Their whole strategy wasn’t good, and only 5% of the website had been done in six months. They kept saying the backend developers had issues and that he then had COVID-19. As a company, they should’ve had a backup plan. They shouldn’t play with my dreams. 

I told them to forget phase one and that I would get it done somewhere else. I asked them to just finish phase two, which they promised they would get done.

In what specific areas can they improve?

Their QA plan is bad. Every time the developers made something; they would send it straight through to me. I saw a lot of bugs and had to spend all weekend writing down all the bugs and then send it back to them to have them fixed, but that isn’t how it's supposed to be. 

Our project was pretty complex, and we needed an experienced partner. The QA has to look into the work and make sure that it’s all good before giving it to the client. It has to be pretty good. One or two bugs I would understand, but not several bugs.

What advice do you have for clients with similar needs to yours?

Have a proper plan.

Please describe your company and your position there.

I am the owner of a NLP AI SaaS startup.

For what projects/services did your company hire Prismetric, and what were your goals?

We hired Prismetric to build a website, app and ML AI for our company.

How did you select this vendor and what were the deciding factors?

Price point & reviews

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Website, App, and ML AI.

How many people from the vendor's team worked with you, and what were their positions?

2-5 people

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Let me tell you, stay FAR away from these guys. they basically scammed me out of $22k. Nine months after the contract began, they still had yet to deliver a product that was even remotely usable. I ended up having to fire them because the entire suite of products were utterly useless and contract in a different company to do it. Let me tell you, the new company has it fully completed and working perfectly in 2.5 months. When I asked for a refund (because the new development company said "it looks like a kindergartner tried to code this") Prismetric completely denied it and kept feeding me excuses on why it wasn't their fault.

Prismetric is a terrible development company that lied to me about their capabilities to get me to sign a contract with them and dragged me along for 9 months wasting valuable time and money.

Describe their project management style, including communication tools and timeliness.

poor.

What did you find most impressive or unique about this company?

Absolutely nothing. I would never recommend them.

Are there any areas for improvement or something they could have done differently?

Everything.

Introduce your business and what you do there.

I’m the co-founder of a startup that provides grocery delivery services.

What challenge were you trying to address with Prismetric?

We needed a mobile app built.

What was the scope of their involvement?

Prismetric developed the mobile app for Android, and they are currently working on the version for iOS. They used Node.js for the backend.

What is the team composition?

The project manager is my main point of contact. There are three developers working on the project.

How did you come to work with Prismetric?

I did a Google search. I liked their location and, after meeting with them, felt confident that they could deliver what we wanted.

How much have you invested with them?

We’ve spent $19,000. It was $13,000 for Android development and $6,000 for iOS.

What is the status of this engagement?

We began working together around August 2020, and our engagement is ongoing.

What evidence can you share that demonstrates the impact of the engagement? 

The app is newly launched, and we’ve just started marketing. We already have more than 100 downloads. I’m very satisfied.

How did Prismetric perform from a project management standpoint?

They made a project plan with milestones and have met each one. We have a couple of calls each week, and they provide weekly updates. Prismetric is always available. We use Basecamp.

What did you find most impressive about them?

I appreciate their communication and availability. They also quickly fixed the errors we found.

Are there any areas they could improve?

No, there are no areas for improvement.

Do you have any advice for potential customers?

Communicate frequently to ensure everyone is on the same page, and that all requirements are up to date.