Software Development Boutique

Priotix is a global technology consultancy that designs, develops and supports unique software solutions, helping clients take their businesses forward. Recognized for their deep domain expertise and superior technical talent, we create enterprise web applications, solutions based on blockchain, IoT solutions, big data processing solutions and mobile apps.

Delivering world class quality software, based on most demanded and cutting-edge technologies, is what we enjoy the most at Priotix (previously known as Sourcio). 

 

In Numbers

  • 12+ years of experience in IT business
  • 55+ projects for global clients with 3+ years dedication
  • 10+ countries covered (Germany, Austria, USA, UAE, Lebanon, England, France, Armenia, Russia, Israel)
  • 7+ industries covered 
  • < 6% Employee turnover rate.
 
$10,000+
 
$25 - $49 / hr
 
50 - 249
 Founded
2005
Show all +
Yerevan, Armenia
headquarters

Portfolio

Key clients: 

Moon Lavitating Smart Home Camera by Ring 1, Win, Allpago, Eye Care Plus, YOC, Dasaran.am, FYI Software, Help Systems, ADX, Global Telematics, Express Curarte, BlockDoc, USA federal contracts, Projects for the Wold Bank and USAID.

 

Reviews

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Online Content Portal Dev for E-Sports Media Company

"They’re very agile, and I like that."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2018 - Ongoing
Project summary: 

Priotix provides development services, working on an online content portal and its custom CMS. They used a range of technologies, including React, Redux, Webpack, Node.js, and MongoDB.

The Reviewer
 
1-10 Employees
 
Minneapolis, Minnesota
CEO, World Intersports Network Inc
 
Verified
The Review
Feedback summary: 

The platform launched recently and is quickly growing its traffic, now reaching a good number of visitors. The team is responsive and manages the work in an effective agile methodology, ensuring they accommodate the time difference and check their work as required.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of World Intersports Network Inc., an e-sports media company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Priotix?

We didn’t have any development resources, but we needed to our online content portal. It’s a massive media website with around 76,000 pages.

SOLUTION

What was the scope of their involvement?

We began with a one-month discovery phase. They developed our online content portal from scratch, building our CoreUI-based custom CMS. They’re using React, Redux, Webpack, Node.js, MongoDB, and GitHub as well as Swagger for documentation. For the CMS, they’re using Zoho. We communicate through Apache Cocoon.

We launched the portal in October but are still working with them on a month-to-month contract for new development. There are things we need to add continually, so the team works full-time on our project.

What is the team composition?

There’s a product owner on their end coordinating with our product owner. There’s also a support database person, a support admin person, and a CTO. There were originally 12 people on the team, which we just increased to 17 full-time.

How did you come to work with Priotix?

We did research and shortlisted 10 companies. We put together an RFP and found that what Priotix gave us was best in terms of price and tech stack. We were really comfortable with the technology solutions that they suggested.

How much have you invested with them?

We spent $215,000.

What is the status of this engagement?

We started working together in January 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven’t done any promotion or monetized the platform yet and won’t until we have a decent number of visitors. We’re focusing on perfecting the product but are starting to get traffic. From month to month, the traffic is growing 100%, which is a good increase.

We’re happy with the product. The CTO on our end is working and coordinating with them. We did a code review, and the results were very good—it’s a clean job.

How did Priotix perform from a project management standpoint?

We use Jira and Slack. They’re fully agile doing all the standups, which is one of the reasons we selected them. Due to the time difference, we have to wake up early for them, or they have to stay up a bit later to overlap so we can crosscheck the work. It wasn’t an issue for us, but it’s a consideration.

What did you find most impressive about them?

They’re flexible when I want things that weren’t planned. They’re very agile, and I like that.

Are there any areas they could improve?

E-sports is a new industry that not many people are familiar with unless they’re gamers. In the beginning, they had to understand what was going on and what the game mechanics are, which we knew any company would need too. The reason I went to the month-to-month deal with them is that they know e-sports and our needs now. It would be really difficult for me to hire a new company and educate them with all the industry knowledge, then bringing them in line with our vision so far.

Do you have any advice for potential customers?

Work in an agile methodology and use tools like Jira for project management and Slack for communication. The tools are important.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They gave the cheapest offer and the shortest timeframe.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

IoT Dev for Security Surveillance System

“They’ve gone above and beyond in working with our partners to make the best product possible.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
June 2016 - Ongoing
Project summary: 

Priotix created an application that supports an IoT camera currently in development. They’re also writing code for the device’s drivers and setting up server support.

 

The Reviewer
 
11-50 Employees
 
Delaware
Sergo Oganov
CEO, 1 Ring Inc.
 
Verified
The Review
Feedback summary: 

A deep-seated interest in the product’s success has led the Priotix team to engage with all aspects of the project. They frequently provide work outside the original scope and work efficiently to meet all requirements. They’re currently waiting on new developments from the hardware team.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of 1-Ring, an IoT company that focuses on home surveillance systems. We’re currently manufacturing a product called Moon, a smart camera that integrates with IoT home systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Priotix?

Given the unique nature of our product, there wasn’t a ready solution for what we were looking to accomplish. We asked Priotix to build custom software for our product, both the inside hardware and also for the servers, applications, and web browsers.

SOLUTION

What was the scope of their involvement?

The Priotix team started by creating a roadmap and making sure to understand all our requirements for the product software. They then created the application that accompanies the hardware and wrote all the drivers necessary for the hardware itself. Some of their processes are dependent on our hardware team’s progress, but we’re figuring out those pieces now. They’ve done a great job at managing our expectations and solving problems quickly. They also created a promotional video for the product, which was not included in the original scope of work.

What is the team composition?

We work with a project manager and two chief architects. They’re in constant communication with our team and the head of our hardware department. I also have weekly meetings with them regarding the business aspects of the engagement.

How did you come to work with Priotix?

They came highly recommended to us.

How much have you invested with them?

We’ve spent about $50,000 so far.

What is the status of this engagement?

We started working together in Summer 2016, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re currently waiting on several developments from our hardware team, but they’ve been working on the application and integrations with other systems. We keep our hardware and software teams very close, and Priotix has done a great job working collaboratively with our team.

They’re also effective in identifying potential problems and explaining them clearly in a way that allows us to immediately start planning solutions. They’ve gone above and beyond in working with our partners to make the best product possible. We were also very happy with the video they produced, which made it clear that they are vested in our success.

How did Priotix perform from a project management standpoint?

They shared their project plan with me, and I’m able to observe their process at any time. They're doing very well; I have no problem with their management of the process. We use several project management tools and regularly communicate face-to-face.

What did you find most impressive about them?

They’re very invested in our project and always want to learn more about the process. They try to be in contact with our support team and marketing team to understand all aspects of the project and our business. They work outside of their planned scope, which we’ve really appreciated.

Are there any areas they could improve?

They’re working faster than our hardware teams, so I have no complaints as of now.

Do you have any advice for potential customers?

Describe the details of your project and be as specific as possible. When you have specifications that they can’t meet right away, they’ll ramp up their resources until they can meet every requirement. We needed a programmer that could write code for our hardware drivers and Priotix was able to find a resource for us within a week.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Any delays have been because of our hardware team.
  • 5.0 Cost
    Value / within estimates
    They had best price compared to other vendors.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I'm grateful for the person who recommended them to me.

Mobile App Dev for Eye Care Platform

“I’m amazed … . They really know how to write extremely clean code.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Early 2015 - Early 2016
Project summary: 

Priotix worked with internal ophthalmologists to develop an iOS and Android app that helps users improve and maintain healthy vision. The platform includes features such as learning centers and color games.

The Reviewer
 
1-10 Employees
 
Berlin, Germany
Internal Operations, Brainbooth
 
Verified
The Review
Feedback summary: 

The app has yielded a healthy profit, 100,000 users, and a 60% customer return rate post-launch. Priotix’s precise coding and testing ensured a successful delivery, while sprint organization, proactive project management, and effective problem solving proved commendable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Brainbooth is engaged in creating healthcare and mobile applications. Our most popular app is Eye Care Plus, which improves vision through virtual eye exercises and therapy training. We’re also an IT company. I’m mostly engaged with internal operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Priotix?

We didn’t have expertise in mobile development since we’re a digital marketing company that focuses on healthcare. We turned to Priotix as the key partner in developing our apps.

SOLUTION

What was the scope of their involvement?

There was a product owner who was an acceptance person, and we had some requirements to figure out. Our ophthalmologists were working full-time with Priotix’s software developers to create the right app that met our specificifications. Priotix fully developed the app, and we completely relied on their expertise.

Eye Care Plus has six personalized training programs that our certified ophthalmologists created, each of which address specific eye problems and diseases. There are color games that improve vision accuracy, as well as a lot of content we’ve created on the website.

Priotix helped us digitalize the mobile app. There are learning centers that educate users on eye problems, disease, emergency situations, healthy lifestyles, and recipes to improve eyesight. There is also an “ask a doctor” section which helps users ask our ophthalmologists questions.

The app was developed for Android first. We did several iterations per Priotix’s suggestions. They offered to do some pilot projecting and user experience tests on one platform, then replicate it to iOS. They stated that it was better to fail in one platform rather than do continuous development on both platforms just to fail in both places.

They also helped us recruit one iOS and one Android specialist because all of the content was being developed in-house.

What is the team composition?

Our main contact was Wolf [Business Analyst, Priotix], who was also the project manager. We also interacted with Lusine [CEO, Priotix]. We only provided product management and ophthalmology doctors from our side.  

How did you come to work with Priotix?

A friend of mine in the IT industry had a positive experience working with Priotix, and he suggested them to us. They very proactive in responding and setting up meetings. It was a pretty positive experience, even during initial discussions.

How much have you invested with them?

We spent around $120,000.

What is the status of this engagement?

We worked together from early 2015 until early 2016. We’re not ongoing customers, but they still keep a good relationship with us.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had more than 900,000 downloads on Google Play. They also helped us launch on iOS and Xiaomi stores, but these aren’t reflected in that metric. We have 100,000 monthly active users (MAU), as well as 11,000 daily active users (DAU). We have more than a 60% customer return rate.

Priotix is paranoid about retaining code quality. They showed us how they do internal cross and code reviews to keep all the conversion styles. We never even thought to do a code audit from an external specialist since their code quality and application performance are at such high levels.

I’m amazed. They really know how to write extremely clean code. They handle the process which actually shows how well the code is working and how well the project is documented. It was all very smooth. Our support team didn’t even have to ask additional questions about what was written because everything was so well documented.

How did Priotix perform from a project management standpoint?

They are extremely talented and put an extra effort in for us that wasn’t required in the contract. They’re very involved with Scrum methodology, and they also educated us about it. They’re very organized, and their sprint planning was ideal. The project management was proactive and informative. We were almost always at the same level of understanding. There were some issues that arose during project implementation, but it was solved quickly and in a proactive way.

We used Skype at the beginning of our relationship, but then completely shifted to Trello and Slack for communication. We also used Google Hangouts. They taught us how to use Slack, and we now use it internally. We gained a lot from them as well.

They always reached out to make sure we were doing okay and if there was anything they could help with. They did all of this free of charge.

What did you find most impressive about them?

They were quick to respond to problems or proof of concept tasks. The speed at which they work and their level of communication amazed me. If there was a problem, they were always the first to bring it to orientation. They always came up with a solution and offered options to us.

They’re good problem solvers. It was a very positive experience. We’ve had other contractors before, but this has been one of our best experiences with outsourcing internal activities.

Lusine was also always very helpful in reaching out and making sure everything was going smoothly. Her personal involvement in the project in terms of customer nurturing was really helpful.

Are there any areas they could improve?

They have room to improve in the user experience area, but they’re working on it. They’ve been inviting some people from outside to train them. They knew where they had some drawbacks and are working to eliminate them.

Do you have any advice for potential customers?

Priotix is the best provider to go with when it comes to complicated solutions. What really excites this company is solving complex projects. If it’s something simple, they will do it, but they’re more excited about harder challenges.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would recommend them and have before.