Prionix Technologies

BACKGROUND

Please describe your company and position.

I am the CEO of AtData.

Describe what your company does in a single sentence.

We specialize in advanced data solutions, helping businesses enhance customer intelligence, streamline CRM processes, and optimize data-driven decision-making.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prionix Technologies to accomplish?
We partnered with Prionix Technologies to enhance our web infrastructure by: Developing a modern, scalable web platform Optimizing website performance and responsiveness Implementing secure authentication and user management Enhancing UI/UX to improve client interactions

SOLUTION

How did you find Prionix Technologies?

• Online Search
• Clutch Site

Why did you select Prionix Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Prionix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prionix Technologies worked closely with our team to rebuild our web platform from the ground up. Their key deliverables included:

• Custom website development using modern frameworks
• Integration of user authentication and security features
• Responsive web design for optimal user experience across devices
• Performance optimization to ensure fast load times and seamless navigation
• Backend enhancements to support data synchronization and scalability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Prionix Technologies delivered exceptional results, leading to:

• A significant improvement in website speed and user engagement
• Enhanced security measures for seamless and secure user authentication
• A polished and responsive web design that elevated our brand presence
• Increased operational efficiency through backend optimizations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed efficiently, with clear milestones and excellent communication. Prionix Technologies provided regular updates, promptly addressed feedback, and ensured all deliverables were met on time and within budget. Their problem-solving approach and attention to detail were highly commendable.

What was your primary form of communication with Prionix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about Prionix Technologies was their commitment to quality and collaboration. Their team worked seamlessly with ours, demonstrating technical expertise and a deep understanding of our business needs. Their proactive approach made the entire development process smooth and efficient.

Are there any areas for improvement or something Prionix Technologies could have done differently?

The only minor suggestion would be to streamline the frequency of status meetings during later project phases, as some check-ins felt excessive at times.

BACKGROUND

Please describe your company and position.

I am the CEO of YourStory Media

Describe what your company does in a single sentence.

I am the CEO of YourStory Media, a leading digital media platform that amplifies stories of entrepreneurs, startups, and changemakers, driving impactful narratives through technology and content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prionix Technologies to accomplish?
We engaged Prionix Technologies to revamp our website with a modern design, improve its performance, and implement advanced web functionalities. Our primary focus areas included: Full-stack web development UI/UX design enhancements Seamless content management system (CMS) integration

SOLUTION

How did you find Prionix Technologies?

• Online Search
• Clutch Site

Why did you select Prionix Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Prionix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prionix Technologies was responsible for delivering a complete web development overhaul for YourStory Media. Their scope of work included:

• Designing and developing a responsive, visually engaging website
• Implementing an intuitive CMS to streamline content publishing
• Optimizing website performance for speed and SEO
• Enhancing security and scalability to handle high traffic

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Prionix Technologies resulted in significant improvements, including:

• A faster, more responsive website with improved user experience
• Enhanced SEO rankings, leading to increased organic traffic
• A CMS that simplified our editorial workflow, enabling quicker content updates
• Positive feedback from users regarding design and functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prionix Technologies demonstrated solid project management skills. Their team was proactive, maintained clear communication, and delivered updates regularly. They effectively handled challenges, ensuring the project remained on track and aligned with our expectations.

What was your primary form of communication with Prionix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of collaboration and commitment from the Prionix Technologies team was exceptional. They seamlessly integrated with our internal teams, ensuring smooth execution of tasks. Their ability to combine technical expertise with an understanding of our brand vision was truly commendable.

Are there any areas for improvement or something Prionix Technologies could have done differently?

While the overall experience was positive, there were instances where additional refinements in the initial design phase could have accelerated development. However, the team was responsive to feedback and made necessary adjustments promptly.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an online retailer who sell photographic prints via a 3rd party.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Perfection Infoweb, and what were your goals?

I hired Perfection Infoweb to help build the API and checkout flow. I needed them to help pull information about products and display them to the end-user efficiently and effectively

SOLUTION

How did you select this vendor and what were the deciding factors?

I have worked with a few vendors before but after interviewing Perfection Infoweb i felt confident they would be able to perform.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We met to work on implementing an API via Prodigi, the work scope increased to including product imports and checkout on the front end.

How many people from the vendor's team worked with you, and what were their positions?

I have been in contact with one developer from the beginning.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As we have not launched the site fully yet I'm unable to answer effectively, however the team we're able to fully build to the brief

Describe their project management style, including communication tools and timeliness.

We mainly used Slack as a comms tool. This was very effective due to working in different time zones. The team is also very quick to answer questions

What did you find most impressive or unique about this company?

I am impressed with their honesty and understanding of the project. They are good people

Are there any areas for improvement or something they could have done differently?

There are still a few things to work out due to the complex nature of the build, but The team are hard working on solutions

BACKGROUND

Introduce your business and what you do there.

I’m the lead programmer at a gifting company called The Fruit Company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Perfection Infoweb?

We were running a Magento 1 enterprise website and we wanted to do a migration to Magento 2. Our partner at the time wasn’t doing a good job, so I started looking for a new company to help us. 

SOLUTION

What was the scope of their involvement?

The first step they took was setting up. We have a lot of customizations on our website so it required a lot of extra PHP programming. After establishing a working live environment, Perfection Infoweb then moved into the cloud environment. Unfortunately, we had to stop working before the fourth quarter because, as a gifting company, that’s our busiest time. 

Perfection Infoweb actually put the Magento project on hold and started helping us to update some of our websites that hadn’t been updated in a long time. We’re currently finetuning the final product and getting ready to launch it. The team is making some big changes that weren’t part of the original job.

What is the team composition?

Naveen (Founder & CEO) is our main point of contact and he has about 3–4 developers working on different parts of the project.

How did you come to work with Perfection Infoweb?

After doing research on Upwork, I interviewed 20 different candidates. I decided to work with Perfection Infoweb because, during the interview process, they communicated very well. They were also the team that seemed to want to do the most work, and they had a diverse set of programmers who were quick to understand what I was looking for. Additionally, I noticed that they had a good history of working on projects that were quite similar to what we wanted to do.

How much have you invested with them?

We spent about $85,000 on the Magento migration, which is much less expensive than other vendors.

What is the status of this engagement?

Our engagement began in February 2019 and they completed the migration in January 2020. Although the website is ready to go live, they’re still making a few changes. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We completed the migration within the one-year timeframe that we had set. Within the first two months, we already had the main database running and had a working website on their local servers. In addition, we didn’t have any hiccups because they knew what they were doing. Any issues that arose were from Magento constantly changing their cloud environment. 

How did Perfection Infoweb perform from a project management standpoint?

They perform really well. Naveen does a very good job of managing his developers and he’s the one I Skype and do frontend work with. We use Microsoft Teams to communicate and I’m able to get in contact with them 24 hours a day. Throughout the project, they’ve kept in the order of what we wanted to get done, which allowed us to do testings on our side. 

What did you find most impressive about them?

When we had issues with our production website, the team was able to fix them within a few minutes. Additionally, when our website was down, I Skyped Navine at 3 am his time, and he got back to me within a couple of minutes. Their biggest strength is communication.

Are there any areas they could improve?

They could do a better job of making sure that all the deadlines are met. I was hoping to be done earlier but, as is the case with most IT projects, we did experience a few delays. There was a lot to learn because the environment we were using was the cloud environment, which is more complicated than the standard Magento 2 migration. Some of their timelines have slacked a little, but that’s the only thing they’ve struggled with.

Do you have any advice for potential customers?

Keep in contact with them. At times, I failed to make sure they were making progress. Be sure to ask them what they’ve done each day because if you don’t stay in contact with them, the project may fall behind schedule.

BACKGROUND

Introduce your business and what you do there.

Our business, Big Pixel Studio, is in the web design development and custom application realm. We focus primarily on web works versus localized systems. I am the CEO and President, and the Chief Communications Officer when it comes to dealing with technical integrations and creative architecture development for websites and custom applications for the web.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Perfection Infoweb?

We were doing custom e-commerce integrations for a customer of ours using the Magento enterprise solution for e-commerce. We needed a lot of assistance from the technical end—the back end—of the program. We also needed to develop a lot of customized extensions, or solutions, for Magento to extend on its functionality.

SOLUTION

What was the scope of their involvement?

Primarily I was the project lead on this. I was doing the wire-frame designing of the application requirements and they were fulfilling that need.

What is the team dynamic?

I worked with one primary developer. There were a couple instances where we brought in a larger team. Because of the scope and time frame that we had (we didn't have an immediate rush), we didn't need to bring in any large team element to the project. The project had a long shelf life to it. So there was no need for us to you know bring in a lot of development support.

How did you come to work with Perfection InfoWeb?

I believe we found them on oDesk (now Upwork). They had technical expertise in PHP and Magento (as a platform), which are the two primary development tools that we use for the Magento framework. And they had some good work experience. Magento really wasn’t popular until several years ago. We brought them on in 2012 or 2013, and back then, there weren’t a lot of highly experienced Magento developers. Now there's much more in the pool, but at that point, I don't think we had a large selection.

How much have you invested with them?

it would be in the range of 40,000 plus.

What is the status of this engagement?

We still use them as our projects come out. Our business hasn't changed, but the focus of what we needed them for has changed. We work with them on a WordPress build here and there. But fundamentally we can manage that, because it's within our wheel house. When our internal resources become outstretched, that's when we would potentially work with them.

The project went from October 2014 to April 2016. It was definitely at least a year and a half.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality was good. Overall, I was always happy. Every now and then, you have a hiccup of the language barrier, or some of the communication gaps, that we had. There were sometimes things that take longer than expected. There is always this play about the communication gap and the understanding, and I think that's fundamentally a lot of times what we what we ran into if we had a problem.

How did Perfection InfoWeb perform from a project management standpoint?

On time was fine, and I really didn’t have a problem with that. Especially if we needed them to jump through some hoops. If we got a note from a  client meeting to get something up, they were very quick to address that—to drop their current project work and then move on to something else that became critical. That was always advantageous for us because it made us look better as well.

What did you find most impressive about them?

No I can't I can't say that it was anything specifically outside of the project that would be relevant. The focus was the project work: that was the in-and-out of our day-to-day workflow.

Are there any areas they could improve?

One of the things I recall that we had an issue with internal project management. We were the primarily project lead on a lot of things, so we brought them into our project management solution, which kept everything in good, concise control.  However, I noticed there were times when they weren't inside our system. If they weren’t inside our system, there some times there was enough of a disconnect that we had to remind them that they had something else within a different scope, but it was still part of some of our [partnership] requirements. So that would probably be the area improvement, fine tuning as far as internal flow.

BACKGROUND

Please describe your organization.

I’m the owner of a company that does websites and marketing for real estate agents and brokers around the country.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Perfection Infoweb?

We needed an iOS and Android app coded so that our clients could chat with any potential leads that were on the website. It was a feature for a chat between the client and the real estate agent. We also wanted to put together an account counsel

area so they could update their billing, update their credit card, and get notified of their credit card expiring or anything like that. We also needed a WordPress plug-in created that would tie into the WordPress database that we create for our clients - the same database that the app uses.

SOLUTION

Please describe the scope of their involvement in greater detail.

I worked with Naveen [Project Manager, Perfection Infoweb]. He did a great job being available and understood what our needs were. The app is a free download right now. It’s just a way for us to connect with our clients. We gave Perfection Infoweb basic sketches of what we were looking for and they agreed with our ideas or gave us suggestions on how to modify things. Our relationship is still ongoing because they are still adding the account counsel.

How did you come to work with Perfection Infoweb?

I found Naveen on Upwork.com. I was considering around five other companies. The knowledge that Naveen portrayed on our first phone call together made him stand out.

Could you provide a sense of the size of this initiative in financial terms?

Right now it’s a little over $5,000, but going to increase.

What is the status of this engagement?

We started working with them April 2017 and have been working together since.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The app was finished just last week. We’re still giving it out to our clients and doing our own final testing phase. There were some bugs, but Perfection Infoweb already handled them. We’ve had to push out a 1.2 version. So far everybody loves the chat feature. It’s great to have an app for any company. It puts you over the edge. To be able to say that you have an app for your clients is a good thing.

How did Perfection Infoweb perform from a project management standpoint?

They are great. The hardest thing for us is that we’re in the U.S. and they’re on the other side of the world. When I’m going to bed, they’re waking up. That could be a United States thing as well, depending on where you’re located. Naveen made himself regularly available even if it was 1:00 AM his time. We communicated through Skype. I never dove straight into any code or anything. It was just project management and making sure it all worked correctly.

What distinguishes Perfection Infoweb from other providers?

The knowledge and the suggestions that they had, it’s evident they’ve gone through all this stuff before. They have experience in what to do and what not to do.

Is there anything Perfection Infoweb could have improved or done differently?

If they could get on the same timeline as us in the United States, that’d be great. I realize that’s impossible.

BACKGROUND

Introduce your business and what you do there.

We are a specialty food retailer operating a website which sells our products throughout the U.S. We’re based in the New England area, Boston, New York and Cambridge, and Massachusetts, where our mail-order operation is located. Our scale is around $10 million per year, with the online business representing a small portion of that. We’re a small shop with 3 retail locations. Between those, we have fewer than 70 employees.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Perfection Infoweb?

We have a Magento website for which we needed to make enhancements and have ongoing maintenance and bug fixing.

SOLUTION

What was the scope of their involvement?

My experience with Perfection Infoweb has been around e-commerce work.

How did you come to work with Perfection Infoweb?

I found them on Upwork. Perfection Infoweb came up as having good qualities on all the points I wanted, from skillset to pay rate.

How much have you invested with Perfection Infoweb?

The cost of the average project has been between $2,000 and $10,000. The total amount that I've spent is over $60,000.

What is the status of this engagement?

We started working with Perfection in March 2016. We have completed most of our list of goals and tasks, aside from a few nips and tucks.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We had a series of different functional improvements to make on the backend, which our team needed in order to make their daily work more efficient. Perfection Infoweb’s work directly impacted the amount of time we spent processing orders for the better. We have decreased the time spent per order, and have processed more of them each day. Generally, Perfection Infoweb has made other functional improvements, both on the frontend and the backend, making a better experience for customers and backend users.

I don’t have any concrete proof of a business increase resulting from their work. We’ve made a lot of other changes as well. It was important for us to get to a point of being comfortable promoting the site, and we have achieved this. Perfection Infoweb’s work had a direct impact on our willingness to market the site. The business increase was in large part due to the promotion, which, in turn, was a result of the changes we made to the site.

How did Perfection Infoweb perform from a project management standpoint?

I was not used to working with teams in India. It turned out that the best communication method with Perfection Infoweb was messaging via Skype. Very rarely would I need to get on the telephone with them, but I did do it. They ended up being available and good at keeping in touch.

Are there any areas Perfection Infoweb could improve?

They could take the time to better define the requirements and expectations upfront, and make 100% sure that they are clear on what the work is before it’s started. A part of this is Perfection Infoweb’s responsibility, but the customer also needs to define specs more clearly. As a vendor, it was in their best interest to push this more than they did with us.

BACKGROUND

Please describe your company and position.

I am the CEO of HotTopics

Describe what your company does in a single sentence.

It is a dynamic media company that curates and delivers the latest trends and stories, engaging our audience through innovative digital platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prionix Technologies to accomplish?

• We partnered with Prionix Technologies to develop a state-of-the-art mobile application that would: Enhance user engagement by delivering our content seamlessly on mobile devices Provide a responsive, intuitive interface that resonates with our audience Integrate multimedia content and real-time updates to keep users informed Ensure robust security and scalability for growing usage

SOLUTION

How did you find Prionix Technologies?

• Online Search
• Clutch Site

Why did you select Prionix Technologies over others?

• High ratings
• Pricing fit our budget

How many teammates from Prionix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prionix Technologies provided end-to-end mobile app development services, which included:

Designing and developing a user-friendly mobile app for both iOS and Android
Integrating push notifications, user authentication, and multimedia features
Creating an intuitive interface that aligns with our brand identity
Ensuring seamless integration with our existing content management system
Providing ongoing support and updates post-launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The mobile app was successfully launched on schedule across both major platforms
We observed a significant increase in user engagement and app downloads
The intuitive design and seamless content delivery enhanced the overall user experience
The app’s robust performance and integrated features have streamlined our digital outreach

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prionix Technologies excelled in project management. Their clear communication channels, including virtual meetings, direct emails, and instant messaging, ensured prompt responses and timely delivery of all milestones. Their ability to anticipate challenges and offer innovative solutions kept the project on track and within budget.

What was your primary form of communication with Prionix Technologies?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect was their unwavering commitment to client satisfaction. Prionix Technologies not only delivered a high-quality mobile app but also integrated seamlessly with our team, fostering a collaborative environment. Their responsiveness and creative problem-solving truly set them apart.

Are there any areas for improvement or something Prionix Technologies could have done differently?

Frankly, there’s little to suggest. Prionix Technologies met our needs effectively, delivered on time, and maintained excellent communication throughout the project. Their work has been invaluable to our digital strategy.

BACKGROUND

Please describe your company and position.

I am the CEO of Apex Leaders

Describe what your company does in a single sentence.

I am the CEO of Apex Leaders, We connect businesses with top-tier experts to provide strategic insights, helping them make informed investment and operational decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prionix Technologies to accomplish?

• We engaged Prionix Technologies to enhance our web platform with: Custom web development UI/UX design improvements Cloud-based authentication solutions Scalable and high-performance web services

SOLUTION

How did you find Prionix Technologies?

• Online Search
• Clutch Site

Why did you select Prionix Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Prionix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prionix Technologies was responsible for:

Developing a responsive and dynamic web platform
Implementing a seamless authentication system for users
Enhancing the UI/UX for better engagement and navigation
Building custom web services to optimize backend operations
Ensuring full compatibility with our internal systems

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Prionix Technologies delivered tangible improvements, including:

A faster and more efficient web platform
Enhanced security through advanced authentication
A significantly improved user experience
Better integration with our existing infrastructure

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Prionix Technologies showcased excellent project management skills. They maintained clear communication, provided regular updates, and quickly addressed any challenges. Their structured approach ensured the project stayed on track and within budget.

What was your primary form of communication with Prionix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to work as an extension of our internal team stood out the most. They were proactive, solution-oriented, and committed to delivering a high-quality product that met our exact needs.

Are there any areas for improvement or something Prionix Technologies could have done differently?

The experience was overwhelmingly positive, but some minor refinements in the initial design phase could have streamlined the process further. Nonetheless, their adaptability and responsiveness helped mitigate any issues efficiently.

BACKGROUND

Please describe your company and position.

I am the CEO of Inceptra

Describe what your company does in a single sentence.

We are a leading provider of innovative e-commerce solutions, helping businesses optimize their digital storefronts and enhance customer experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Prionix Technologies to accomplish?

• We partnered with Prionix Technologies to develop a robust e-commerce platform that could: Improve user experience and interface design Implement a seamless checkout process with multiple payment gateways Optimize site performance for scalability and high traffic Integrate inventory and order management systems

SOLUTION

How did you find Prionix Technologies?

• Online Search
• Clutch Site

Why did you select Prionix Technologies over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Prionix Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Prionix Technologies was responsible for:

Designing and developing a user-friendly, mobile-responsive e-commerce website
Implementing a high-performance checkout system with multiple secure payment options
Enhancing website speed and performance to handle increased traffic
Integrating backend inventory management to streamline operations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Prionix Technologies delivered a high-quality e-commerce platform that resulted in:

A 30% increase in conversion rates due to improved user experience
Faster page load times, reducing bounce rates significantly
A seamless and secure checkout process that enhanced customer satisfaction
A well-integrated backend system that improved inventory and order tracking efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was highly structured and efficient. Prionix Technologies maintained clear communication, provided regular updates, and addressed any challenges proactively. Their agile approach ensured the project stayed on track, meeting deadlines and exceeding expectations.

What was your primary form of communication with Prionix Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was Prionix Technologies' ability to understand our business needs and translate them into a functional, high-performing e-commerce solution. The team worked as an extension of our own, with great collaboration, technical expertise, and attention to detail.

Are there any areas for improvement or something Prionix Technologies could have done differently?

While the overall experience was excellent, there were a few minor design iterations that took longer than expected. However, their responsiveness and willingness to make necessary adjustments ensured we achieved the best possible outcome.