Can you share any outcomes from the project that demonstrate progress or success?
We ended up with products that truly were unique and matched all the criteria we needed. We get comments and compliments all the time talking about how special our product design is. It is what sets us apart from everyone else in the field.
To date, no one else has been able to produce anything close to our offering. Stryx has sold thousands of units to thousands of happy customers with a remarkably low refund rate, which just goes to show how much our customers love our Prime-Studio-designed products.
How effective was the workflow between your team and theirs?
We felt it was quite effective. We were sent presentations often via email in advance. We were able to review and offer feedback. Turnaround was timely and consistent.
We always felt like we were being heard and understood, and that we could throw just about all of our thoughts at Prime and be confident that they would filter and distill them as needed.
What did you find most impressive about this company?
Every team member was super, super talented. Everyone we worked with was super professional and had consistently excellent ideas.
We felt the entire time like we were working with people who really, truly knew what they were doing, and so were much more open to following their lead on certain things. There is tremendous talent at Prime Studio.
Are there any areas for improvement?
Everything can always be done a little bit faster, and there were times when communication was a bit lacking as well, but that was the exception, not the rule. Overall, we were extremely happy with Prime Studio's work for Stryx, and have used them for further projects already since!